JIRA's Journey from Product to Platform: Managing a Tectonic Shift in your Delivery Model
Transcript of JIRA's Journey from Product to Platform: Managing a Tectonic Shift in your Delivery Model
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MEGAN COOK • PRODUCT MANAGER • ATLASSIAN • @MEGANWCOOK
From product to platform
MATT WATSON • DEVELOPER MANAGER • ATLASSIAN
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The Model T
Image Source: http://www.wallpaperup.com/142175/1926_Ford_Model-T_Tudor_Sedan_retro.html
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Image Source: http://static.betazeta.com/www.fayerwayer.com/up/2013/03/Mail-660×350.jpg Image Source: http://myautoworld.com/ford/history/ford-t/ford-t-5/ford-t-6/ford-t-6.html
Image Source: http://myautoworld.com/ford/history/ford-t/ford-t-5/ford-t-6/ford-t-6.html Image Source: https://www.reddit.com/r/WeirdWheels/comments/2mzktr/tiny_house_built_on_a_ford_model_t_c1926/
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Picture of DJ Kanban crushing it
Photo: Steve King
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Image Source: http://imgkid.com/usps-truck.shtml
Image Source: http://st.biglion.ru/cfs13/deal_offer_photo/53/f9/53f90bf3166b01f29fb9fec8445f819a.jpg Image Source: http://motorhome.prevostcar.com/converter/millennium-luxury-coaches
Image Source: http://www.mascus.kz/selhoztehnika/rulonnye_press-podborschiki/case-ih-464-rotorcutter/kqe5pvi5.html
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Our Team
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Satellite Teams
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Everyone involved
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people~250
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people~250developers~175lines of code5,000,000users1,000,000’s
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Big Statement
Toto, I’ve got a feeling we’re not in Kansas anymore
Image Source: http://www.themost10.com/famous-film-quotes/
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Test early and often
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Platform
Source Code
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Platform
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Platform
Project Types User RolesLicensing
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As if it wasn’t complex enough . . .
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Don't #@!% the Customer!
Image Source: https://www.flickr.com/photos/jamescridland/613445810
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• Big cool statistic
• 2,569
• Add-Ons in Marketplace
Two Teams Two Paths
Image Source: http://imgbuddy.com/split-path.asp
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• Big cool statistic
• 2,569
• Add-Ons in MarketplaceBut if we split…
Image source: http://www.motorship.com/news101/industry-news/mol-comfort-final-report
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Image source:https://www.vesselfinder.com/news/1222-UPDATE-on-MOL-Comforts-Accident-PHOTOS
We don’t want two ships…
… because they sink!Image source: http://tmcmarine.com/mol-comfort/ Image source: http://www.shipspotting.com/gallery/photo.php?lid=1890123
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• Big cool statistic
• 2,569
• Add-Ons in Marketplace
Image source: http://www.havingtime.com/strength-in-numbers-sticking-together-to-accomplish-our-goals/
One Team
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Get to Work
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• Big cool statistic
• 2,569
• Add-Ons in Marketplace
Image source: http://www.ibiblio.org/hyperwar/USN/USN-Ops-XIV/
Make a better plan
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• Big cool statistic
• 2,569
• Add-Ons in Marketplace
Image source: http://theglobalsuccessacademy.com/2015/04/25/ted-talks/
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• Big cool statistic
• 2,569
• Add-Ons in Marketplace
Image source: http://randomwire.com/japan-earthquake-safety-training
Dress rehearsals
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Empower everyone to be responsible
& Foster a culture of support
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Backlog
TeamCommunication
Bugs / breakages
How we normally work
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Take a picture of Bruce looking sad and stressed, maybe with a pile of papersdisclaimer: some dramatisation may have been applied
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Backlog
TeamCommunication
Bugs / breakages
How we changed
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97 Blog posts in 200 days!
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Credit : Stephen J. Cannell Productions
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Poorly shop pics of the JIRA A-team’s faces on these guys
Credit : Stephen J. Cannell Productions
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Forewarned is forearmed
Developers
Dogfooding
Production
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Early warnings of breakages
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Early warnings of breakages
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Early warnings of breakages
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Standardise on reporting not process
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Working together in our own special way
Image source: http://fishllustration.blogspot.com.au/
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Getting to predictable
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Getting to predictable
Data-driven realistic forecast
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Frequent communication
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Picture of Simone juggling
Simone
The glue
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Screenshot of project central
Project Central
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Key learnings for your next large project
Frequent communication
Empower everyone to be responsible
Standardise on reporting needs not process
Foster a culture of support
Test early and often
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Thank you!
MEGAN COOK • PRODUCT MANAGER • ATLASSIAN • @MEGANWCOOKMATT WATSON • DEV MANAGER • ATLASSIAN