JH SOFTECH - SAP IMPLEMENTATION SUPPORT...

JH SOFTECH SAP MATERIAL

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www.jhsoftech.com 304,Kaveri Queen’s Building, Opp Aradhana Theater, Tarnaka, Hyd. Ph: 040-40202178, 9052000300

JH SOFTECH

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JH SOFTECH

203,204,Kaveri Queen’s Building, Opp Aradhana Theater, Tarnaka, Hyderabad. 204,205

Ph: 040 – 40202178 , 040 – 65870996 9293002250

www.jhsoftech.com


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Contents:

(1) ERP 3 - 9 (2) SAP 10-30 (3) ABAP 31-53


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ENTERPRISE RESOURCE PLANNING

Before Getting into the world of SAP, We must Understand the Concept behind this Great Technology. The Concept on which the SAP R/3 (ECC ) is built is ERP. ERP stands for ENTERPRISE RESOURCE PLANNING

ERP : A Software Package which can manage functions of multiple departments of an Enterprise is called an ERP. Initially ERP originated as an extension of MRP (material requirements planning; later manufacturing resource planning) and CIM (Computer Integrated Manufacturing). It was introduced by research and analysis firm Gartner in 1990. ERP systems now attempt to cover all core functions of an enterprise, regardless of the organization's business or charter. These systems can now be found in non-manufacturing businesses, non-profit organizations and governments.

To be considered an ERP system, a software package must provide the function of at least two systems. For example, a software package that provides both payroll and accounting functions could technically be considered an ERP software package.

Examples of modules in an ERP which formerly would have been stand-alone applications include:

(1) Product lifecycle management, Supply chain management (e.g. Purchasing, Manufacturing and Distribution), Warehouse Management, Customer Relationship Management


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(CRM), Sales Order Processing, Online Sales, Financials, Human Resources, and Decision Support System.

The Below figure shows the various Resources of an Enterprise being Handled by the various Departments.

Below figures shows the scenario where various departments are being managed by different software packages. The Disadvantages in the below Scenario are: (1) Data Needs to be Stored in Multiple servers (Replication of Data), which leads to complication of the systems and require more Database space. (2) Communication between different servers is possible only when an interface is developed and used.

Marketing

Money

Materials

Machinery

Manpower

Methods

Finance

Costing

Accounts HR

Training

EHS

Material Mgmt.

Transportation

Purchasing

Ware House

Marketing

Sales

Distribution

PPC

Production

Maintenance

QA

Corporate

R & D

Admin.

SCM

CRM


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(3) Data Needs to be moved to other servers regularly, otherwise there would be no data available.

After Implementing ERP

FI

HR

MM SD

QM

PP


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Following are the Advantages of Implementing an ERP. (1) Single integrated software program (2) Single database (3) Information shared and communicated (4) Automates customer orders, order fulfilment , billing, shipping, etc. (5) Tracking . Easy to track any transaction through out the Enterprise. Below Table shows the Various ERP Packages offered by different Companies. Proprietary ERP Software ERP Product Company

1C:Enterprise 1C Company Accpac The Sage Group Agresso Business World Unit 4 Agresso

AMS Advantage CGI Group (formerly American Management Systems)

ERP LX (aka BPCS) Infor Global Solutions Enterprise Business System Made2Manage Systems Epicor Enterprise Epicor

Finance

HR

MM SD

QM

PP


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ERManager SuperNova Solutions ERP LN (aka Baan) Infor Global Solutions IFS Applications Industrial & Financial Systems JD Edwards EnterpriseOne Oracle JD Edwards World Oracle kVASy4 SIV.AG Lawson Financials Lawson Software MFG/PRO QAD Microsoft Dynamics Microsoft Movex Intentia NetERP NetSuite Inc. Oracle e-Business Suite Oracle PeopleSoft Oracle Ramco e.Applications Ramco Systems Sage MAS 500 The Sage Group SAP R/3 SAP mySAP SAP TQT iSystems, Inc Visual Enterprise Infor Global Solutions

The above graph shows the percentage of Market share of various ERP packages.

SAP Enjoys 72% of Global ERP Market Share

0

10

20

30

40

50

60

70

80

Pe

rce

nta

ge

Quarter

Big 5 Market Share Evolution (%)

SAP

ORACLE

SIEBEL

PEOPLESOFT

JDEDWARDS


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2. SAP

SYSTEMS APPLICATIONS AND PRODUCTS

SAP Stands for Systems Applications and Products in Data Processing

SAP is a German software company that produces the R/3 system and ECC . R/3 is an example of an ERP (Enterprise Resource Planning) system. ERP systems are used by corporations to track all information related to the business, including financials, sales, and materials data. (1) R/2 Stands for Real Time ,Two Tier (2) R/3 Stands for Real Time, Three tier (3) ECC Stands for ERP Central Component R/3 is based on a client-server architecture and uses a relational database to track all information related to a corporation. It’s made up of thousands of small programs called transactions. A transaction is a program and set of screens that can be used to enter, change, or display data; monitor events within the R/3 system; and change functionality in the R/3 system. R/3 gathers related transactions into groups known as modules. A module is a set of transactions that deal with the same area of business functionality. There are modules for Materials, Financials, Human Resources, Sales, and other common business functions. The simplest definition of an R/3 system is "one database." In one R/3 system, there is only one database. To expand the definition, R/3 is considered to be all of the components attached to that one database. One R/3 system is composed of one database server accessing a single database, one or more application servers, and one or more presentation servers. By definition, it is all of the components attached to one database. If you have one database, you have one system. If you have one system, you have one database. During an implementation, there is usually one system (or one database) assigned to development, one or more systems designated for testing, and one assigned to production SAP – Three Tier Architecture Presentation Server:


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The presentation server is actually a program named sapgui.exe. It is usually installed on a user's workstation. To start it, the user double-clicks on an icon on the desktop or chooses a menu path. When started, the presentation server displays the R/3 menus within a window. This window is commonly known as the SAPGUI, or the user interface (or simply, the interface). The interface accepts input from the user in the form of keystrokes, mouse-clicks, and function keys, and sends these requests to the application server to be processed. The application server sends the results back to the SAPGUI which then formats the output for display to the user.

Application Server

An application server is a set of executables that collectively interpret the ABAP/4 programs and manage the input and output for them. When an application server is started, these executables all start at the same time. When an application server is stopped, they all shut down together. The number of processes that start up when you bring up the application server is defined in a single configuration file called the application server profile.

Each application server has a profile that specifies its characteristics when it starts up and while it is running. For example, an application sever profile specifies:

Presentation -

Server- Layer

Application -

Server- Layer

Database

ABAP-Program and process

Repository (all Dev.- Objects)

Customizing -Tables

Application -Tables

client-independent client-dependent

SAP-GUI Tier 3

Tier 2

Tier 1


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• Number of processes and their types • Amount of memory each process may use • Length of time a user is inactive before being automatically logged off

The application server exists to interpret ABAP/4 programs, and they only run there-the programs do not run on the presentation server. An ABAP/4 program can start an executable on the presentation server, but an ABAP/4 program cannot execute there.

If your ABAP/4 program requests information from the database, the application server will format the request and send it to the database server.

The database server is a set of executables that accept database requests from the application server. These requests are passed on to the RDBMS (Relation Database Management System). The RDBMS sends the data back to the database server, which then passes the information back to the application server. The application server in turn passes that information to your ABAP/4 program.

There is usually a separate computer dedicated to house the database server, and the RDBMS may run on that computer also, or may be installed on its own computer.

Database Server

The Latest Versions of R/3 are now named as ECC. The Versions in ECC are

SAP ECC 5.0, SAP ECC 6.0, SAP ECC 6.2 ETC...,

The database server is a set of executables that accept database requests from the application server. These requests are passed on to the RDBMS (Relation Database Management System). The RDBMS sends the data back to the database server, which then passes the information back to the application server. The application server in turn passes that information to your ABAP/4 program.

There is usually a separate computer dedicated to house the database server, and the RDBMS may run on that computer also, or may be installed on its own computer.

Introducing the SAP Software Program In the past, other vendors have offered applications that manage a single area of business functionality — such as inventory control, general ledger accounting, or customer lists. Rather than simply package several such applications together into a single box, SAP has instead produced a suite of major business applications that are tightly integrated. One of the reasons for the immense success of SAP is this integration between its modules. Thus, when a vendor fulfills a purchase order by sending the requested materials, inventory levels are adjusted, invoices are


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verified, checks are issued, and so on. An event in one module, such as Materials, can initiate automatic responses in others, such as Sales or Plant Maintenance. All of this processing takes place within the normal SAP functionality — without any custom programming. The Role of Configuration in Implementing SAP What makes this integration work is the configuration of SAP to work with an individual corporation’s business practices. In the context of SAP, the term configuration refers to the act of assigning values to thousands of possible settings within the modules. These settings give users of SAP tremendous control over how SAP functions. As you can imagine, corporations are much like individuals — they have very different personalities. SAP must be flexible enough to adapt to many different ways of doing business. For example, a purchase order may be configured to require that a person’s name be entered as the requester of the purchase. In this setup, when a user creates a purchase order in the system, he or she must enter the name of the requester in order to save the information. On the other hand, if the purchase order form is set up without this requirement, the system allows a purchase order to be created without the name of the requester. This configuration is done by analysts experienced in Business Process Reengineering, the art of identifying business processes and changing them to achieve greater efficiency. After SAP is installed, these configuration experts customize the modules to meet the corporation’s needs, or help the corporation change its business practices to achieve the most efficiency out of SAP. This configuration doesn’t usually involve programmers, but is instead done by business analysts. When the configuration process is nearing completion, the programmers are brought in to extend any part of SAP that can’t be configured to meet the needs of the corporation. Although business analysts are responsible for configuration, the impact of this customization process on programmers can’t be overstated. A program can’t be designed adequately until the configuration is stable. Unfortunately, because of time constraints, the configuration is seldom completely finished before the programmers must begin their design work. This is one of the unique challenges that face SAP programmers.

SAP HISTORY

FROM START-UP SOFTWARE VENDOR TO GLOBAL MARKET LEADER

Over the course of three decades, SAP has evolved from a small, regional enterprise into a world-class international company. Today, SAP is the global market leader in collaborative, inter-enterprise business solutions. The company now employs more than 51,500 people, whose commitment and innovative spirit pace our future success.


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The 1970s: A Real-Time Vision

In 1972, five former IBM employees – Dietmar Hopp, Hans-Werner Hector, Hasso Plattner, Klaus Tschira, and Claus Wellenreuther – launch a company called Systems Applications and Products in Data Processing in Mannheim, Germany. Their vision: to develop standard application software for real-time business processing.

One year later, the first financial accounting software is complete, forming the basis for the continuous development of other software components in what later came to be known as the "R/1 system." "R" stands for real-time data processing.

By the end of the decade, intensive examination of SAP's IBM database and dialog control system leads to the birth of SAP R/2.

The 1980s: Rapid Growth

SAP moves into the company's first building on Max-Planck-Strasse in an industrial park in Walldorf, near Heidelberg. Our software development area and its 50 terminals are all now under one roof. Fifty of the 100 largest German industrial firms are already SAP customers.

The SAP R/2 system attains the high level of stability of the previous generation of programs. Keeping in mind its multinational customers, SAP designs SAP R/2 to handle different languages and currencies. With this and other innovations in SAP R/2, SAP sees rapid growth.

By the middle of the decade, SAP founds its first sales organization outside Germany, in Austria. The company makes its first appearance at the CeBIT computer fair in Hanover, Germany. Revenues reach DM 100 million (around $52 million), earlier than expected.

In August 1988, SAP GmbH becomes SAP AG. Starting on November 4, 1.2 million shares are listed on the Frankfurt and Stuttgart stock exchanges.

Germany's renowned business journal, manager magazine, names SAP its Company of the Year – a distinction we would receive twice more in the next few years.

With the founding of subsidiaries in Denmark, Sweden, Italy, and the United States, SAP's international expansion takes a leap forward.

The 1990s: A New Approach to Software and Solutions

SAP R/3 is unleashed on the market. The client-server concept, uniform appearance of graphical interfaces, consistent use of relational databases, and the ability to run on computers from different vendors meets with overwhelming approval. With SAP R/3, SAP ushers in a new


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generation of enterprise software – from mainframe computing to the three-tier architecture of database, application, and user interface. To this day, the client-server architecture is the standard in business software.

A growing number of subsidiaries are managed out of Walldorf. The new Sales and Development Center in Walldorf officially opens it doors. It symbolizes the global success of the company. In our twentieth year, our business outside Germany exceeds 50 percent of total sales for the first time.

By 1996, the company has earned 1,089 new SAP R/3 customers. At the end of the year, SAP R/3 has been installed in more than 9,000 systems worldwide.

SAP celebrates its twenty-fifth anniversary in 1997 and now employs approximately 12,900 people. We continue to strengthen our industry focus and build more and more industry-specific solutions. Henning Kagermann becomes Co-Chairman and CEO of SAP AG with Hasso Plattner. On August 3, 1998, the letters S-A-P appear for the first time on the Big Board at the New York Stock Exchange (NYSE), the largest stock exchange in the world.

As the decade draws to a close, Hasso Plattner, Co-Founder, Co-Chairman, and CEO announces the mySAP.com strategy, heralding the beginning of a new direction for the company and our product portfolio. mySAP.com links e-commerce solutions to existing ERP applications, using state-of-the-art Web technology.

The 2000s: Innovation for the New Millennium:

With the Internet, the user becomes the focus of software applications. SAP develops SAP Workplace and paves the way for the idea of an enterprise portal and role-specific access to information.

Currently, more than 12 million users work each day with SAP solutions. There are now 121,000 installations worldwide, more than 1,500 SAP partners, over 25 industry-specific business solutions, and more than 75,000 customers in 120 countries. SAP is the world's third-largest independent software vendor.

With service-oriented architecture and the underlying integration and application platform SAP NetWeaver, SAP is providing our customers with solutions for end-to-end business processes. With SAP NetWeaver, your company can integrate people, information, and processes within the company and beyond.

To further demonstrate our commitment for ongoing innovation, growth, and market leadership, SAP acquired Business Objects in 2008. Together, SAP and Business Objects, an SAP company,


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offers the industry's most comprehensive portfolio of business performance and optimization solutions for companies of all sizes.

BUSINESS IN BRIEF

SAP is the world's leading provider of business software, offering applications and services that enable companies of all sizes across more than 25 industries to become best-run businesses. With more than 86,000 customers in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol "SAP."

Business and Corporate Overview (U.S. GAAP)

Total Revenue €11,565 million (FY 2008)

Software and Software-Related Service Revenue

€8,457 million (FY 2008)

Operating Income €2,840 million (FY 2008)

Employees 51,500 (FTE at Dec. 31, 2008)

Customers More than 86,000 in over 120 countries

Partners More than 2,400 certified partners

R & D Investment €1,631 million / 14% of total revenue (FY 2008)

SOLUTIONS AND SERVICES PORTFOLIO

In 2007, SAP introduced "innovation without disruption" with enhancement packages, a radical new concept that is unique in the software industry that does away with the traditional software upgrades. Customers can install these packages during live operation, deciding themselves which of the new functions to activate, thus considerably reduces operating costs.

Learn more about:

• Applications

• SAP BusinessObjects portfolio

• On-demand solutions

• Industry-specific solution portfolios


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• SAP NetWeaver

• SAP solutions for small businesses and midsize companies

• SAP Services

Applications

For larger enterprises, SAP Business Suite offers modular enterprise software that supports end-to-end industry processes. Powered by the SAP NetWeaver technology platform, SAP Business Suite currently includes:

• SAP ERP o Addresses the core business software requirements of the most demanding midsize businesses and large organizations around the world – in all industries and sectors o Includes four individual solutions that support key functional areas: SAP ERP Financials, SAP ERP Human Capital Management, SAP ERP Operations, and SAP ERP Corporate Services . The Functional Modules the are Included in SAP ERP are

(1) Material Management (MM)

(2) Sales & Distribution (SD)

(3) Finance (FI)

(4) Controlling (CO)

(5) Human Capital Management (HCM)

(6) Production Planning (PP)

(7) Quality Management (QM)

(8) Warehouse Management (WM) Etc..,

There are many more modules.

• SAP CRM (Customer Relationship Management ) o Provides agile platform needed to help companies achieve a 360-degree view of the customer that engages the broader business ecosystem in order to help identify trends before they hit o Enables customer-driven growth by helping organizations to � Satisfy their customers through superior interactions and experiences across all channels � Empower their teams to perform business functions and manage interactions with customers, anytime and anywhere � Grow their business by capitalizing on insights into their customers, providing a superior customer experience, and making the most of their business advantage


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o Builds on SAP's focus on delivering strong standard CRM functionality with deep industry processes enabled through unique SAP front-to-back-office integration

• SAP SCM (Supply Chain Management ) o Helps organizations transform a linear supply chain into an adaptive supply chain network, in which communities of customer-centric, demand-driven companies share knowledge, intelligently adapt to changing market conditions, and proactively respond to shorter, less predictable life cycles

• SAP SRM (Supplier Relationship Management ) o Helps organizations manage their all-important vendor relationships, providing strategic value through sustainable cost savings, contract compliance, and quick time-to-value

• SAP PLM (Product Lifecycle Management ) o Provides an integrated, single source of all product-related information needed for collaborating with business partners and supporting processes – including product innovation, design and engineering, quality and maintenance management, and control of environmental issues

SAP BusinessObjects Portfolio

SAP BusinessObjects portfolio offers tools and applications designed to help customers optimize business performance by connecting people, information, and businesses across business networks.

• Solutions for Large Enterprises o Intelligence platform – Connects all people to all information on one platform, providing a unified view of the business o SAP BusinessObjects governance, risk, and compliance solutions – Helps customers promote corporate accountability by unifying corporate strategy, control initiatives, opportunity discovery, and loss mitigation across the extended enterprise o SAP BusinessObjects enterprise performance management solutions – Enables customers to become more agile and competitive by providing organizational alignment, visibility, and greater confidence

• Solutions for Small Businesses and Midsize Companies o SAP BusinessObjects Edge – A connected, interactive, and open business intelligence solution for midsize companies o Crystal Reports – A complete report management solution for small companies o Xcelsius – Dynamic and customizable data visualization software.

On-demand solutions

• SAP Business ByDesign


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o Is the "game-changing" addition to the SAP portfolio of distinct solutions for small businesses and midsize companies and complements the existing solutions o Is the industry's most complete and adaptable on-demand business solution, built around four key principles – completeness, ease of use, adaptability and significantly cutting total cost of ownership – allowing customers to exploit the full potential of new business trends o Supports the complete array of core business processes, lowers total cost of ownership by bundling software, e-learning, services, and support for easy configuration, adaptation, and ongoing operation without requiring extensive IT infrastructure and resources.

• SAP CRM on-demand solution o Delivers quick time-to-value and enables strategic growth as the only enterprise CRM solutions that offer a flexible deployment model o Helps organizations can transition from on-demand to hybrid and on-premise SAP CRM at any time, avoiding data losses or interruptions to productivity o Includes three specific on-demand solutions targeted for sales, marketing, and service.

• SAP E-Sourcing on-demand solution o Delivers easy adoption, rapid cost savings, and a low subscription investment via a hosted delivery model o Comes with all components and supporting services to enable sustainable sourcing success

Industry-specific solution portfolios

From local businesses to global industry leaders, SAP has built its success on serving companies of all sizes and industries around the world for more than three decades, developing best practices and delivering software applications that target specific business needs. The result is a depth and breadth of industry expertise and tailored software functionality that is difficult to match. SAP solutions are tailored to industry-specific standards, best practices, and processes to help companies optimize business processes and adapt quickly to changing market demands.

Through its industry solutions, SAP addresses the unique core processes of more than 24 distinct industries, as well as numerous subsectors. And with its tailored offerings for small businesses and midsize companies developed by, and delivered through, a global network of more than 2,500 solution resellers and partners, SAP provides "micro-vertical" industry capabilities through a portfolio of 660 SAP Business All-in-One partner solutions and 550 SAP Business One partner solutions.

SAP currently offers the following industry solutions (IS):

• SAP for Banking

• SAP for Insurance


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• SAP for Defense & Security

• SAP for Healthcare

• SAP for Higher Education & Research

• SAP for Public Sector

• SAP for Aerospace & Defense

• SAP for Automotive

• SAP for Chemicals

• SAP for Consumer Products

• SAP for Engineering, Construction & Operations

• SAP for High Tech

• SAP for Industrial Machinery & Components

• SAP for Life Sciences

• SAP for Mill Products

• SAP for Mining

• SAP for Oil & Gas

• SAP for Travel & Logistics Services

• SAP for Media

• SAP for Professional Services

• SAP for Retail

• SAP for Telecommunications

• SAP for Utilities

• SAP for Wholesale Distribution

SAP NetWeaver

As the foundation for service-oriented architecture, the SAP NetWeaver technology platform enables IT departments to compose and orchestrate enterprise services using model-based development, helping organizations evolve their current IT landscape into a strategic environment that drives business change. With these enterprise services, companies can rapidly enhance their existing business processes or develop and deploy new business processes.

SAP NetWeaver unifies technology components into a single platform, allowing organizations to reduce IT complexity and obtain more business value from their IT investments. It provides the best way to integrate all systems running SAP or non-SAP software.

By delivering preconfigured, industry-oriented business content, SAP NetWeaver also solves companies' challenges of integration and reduces the need for extensive custom implementations, making enterprise applications simpler to implement, quicker to deploy, less expensive to own and more agile for future business growth and innovation.


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The Various Modules are:

(1) Exchange Infrastructure (XI) (2) Business Intelligence (BI) (3) Mobile Infrastructure (MI) (4) Web Application Server (Web As) (5) Enterprise Portal (EP) (6) Master Data Management (MDM)

SAP solutions for small businesses and midsize companies

SAP and its channel partners offer flexible, scalable solutions tailored to company size as well as vertical industry demands:

• SAP Business All-in-One o Covers demands of midsize companies with in-depth industry requirements o Provides streamlined business management and configuration tools for rapid time to value and predictable costs o Is used by approximately 13,450 customers worldwide o Contains more than 660 micro-vertical industry solutions o Is delivered through 1,100 partners in more than 50 countries

• SAP Business One o Tailored to the demands of small businesses o Used by approximately 22,600 customers worldwide o Supported by more than 1,200 business partners worldwide o Available in 40 country versions

• SAP Business ByDesign o Launched on September 19, 2007, making it the latest addition to the SAP portfolio of distinct solutions for small businesses and midsize companies that complements existing solutions o Designed for fast growing midsize companies o Is the industry's most complete and adaptable on-demand business solution o Supports the complete array of core business processes, lowers total cost of ownership by bundling software, e-learning, services and support for easy configuration, adaptation and ongoing operation without requiring extensive IT infrastructure and resources.

SAP Services

SAP Services delivers a comprehensive range of offerings to ensure optimum planning, deployment, and operation through every phase of your software life cycle. From expert


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guidance to complete execution, SAP Services combines the expertise, tools, and methodologies that accelerate implementations, transfer knowledge, and continuously improve your business.

SAP Services offers service program innovations that address specific business issues. These offerings include the following:

• SAP BusinessObjects consulting services – Provides consulting to help you optimize your solutions for business intelligence (BI), enterprise performance management (EPM), and governance, risk, and compliance (GRC)

• Business process outsourcing – Supports business process outsourcing (BPO) providers in setting up BPO services that generate sustainable business value

• Consulting services – Offers best-in-class consulting through planning, implementation, and optimization services

• Custom development – Incorporates SAP development strategies to deliver solutions that meet unique business goals

• Financing for SAP solutions – Provides companies with affordable, all-inclusive, and predictable financing options that cover the entire cost of your SAP solution

• Product and service introduction – Provides a standardized process for introducing all SAP products to the market, helping customers achieve rapid business value

• SAP Application Management – Provides the 24/7, level-one and level-two support you need to manage and optimize the performance of your SAP landscapes – in part or in whole, anytime, anywhere

• SAP Hosting – Provides a comprehensive range of timely, on-demand hosting services for helping you integrate business processes, derive maximum value from your SAP solutions, and gain freedom from your IT challenges – so you can realize your business objectives

• SAP NetWeaver MDM – Offers a comprehensive portfolio of tailored and targeted services for supporting the master data management (MDM) life cycle at the level of engagement

• Services for Banking-Industry – Provides guidance in planning, implementing, and rolling out SAP for Banking, helping you make the right decisions, and deploy the appropriate applications, that best support your overall business strategy

• Services for SOA – Offers a proven, enterprise-oriented approach for adopting and operating SOA

• Software maintenance and support – Provides services for planning, implementation, and operations

• Tools, technologies, and methodologies – Deliver the capabilities and knowledge that minimize total cost of ownership and maximize your return on investment in SAP solutions

• Upgrade to SAP ERP – Delivers comprehensive upgrade services, tools, and content to support the smooth implementation of low-risk and cost-effective upgrade projects.


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Types of Projects:

(1) Implementation Project (2) Support & Maintanance Project (3) Roll Out Project Project (4) Upgradation Project

For Execution of Implementation project of the software SAP has desgined a Methodology called ASAP Methodology

1) SAP Implementation Projects

In this type of projects, Customers are moving towards SAP software. Previously they might be using some other software.

2) SAP Support Projects

Once SAP project is implemented, it should be supported by the consultants in day-to-day business. In Support projects, the support team helps the customer in day-to-day business.

3) SAP Migration Projects

As we see, SAP is continuously upgrading the R/3 software. Customers are moving from the older versions to new versions. When the customer decides to new version, it is called SAP Migration Projects.

Now-a-days many customers are migrating from older versions like 4.5 or 4.6b, 4.6c to ECC 5.0 or ECC 6.0 versions.

4) SAP Roll Out Projects

A rollout is the process of applying and adapting the IT Solution Package (Global Template) to the subsidiaries of the company such that existing implementations are not adversely impacted and the future applicability of the package to similar subsidiaries within the organization is not sacrificed.


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If a company has already implemented SAP for a particular Geographical location and want to implement the same for another geographical location then it would be a Roll Out project.

ASAP Methodology (Accelerated SAP) : Methodology designed by SAP for Implementation Projects.

Phase 1: Project Preparation

The kickoff meeting is critical, since at this time the project team and process owners become aware of the project charter and objectives and are allocated their responsibilities, lasting throughout the project.

The project team can use the Enterprise Area Scope Document to compare the enterprise’s requirements with the business processes and functions offered by R/3.


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The main roles in an implementation project are that of the project manager, the application consultants, the business process team leader, the technical project leader/systems adminstrator, and the development project leader.

• The project manager is responsible for planning and carrying out the project. • The application consultant creates the Business Blueprint by identifying the business

process requirements, configures the R/3 System together with the business process team, transfers knowledge to the customer team members and assists the business process team with testing.

• The business process team lead at the customer site manages the work involved in analyzing and documenting the enterprise's business processes. This person directs and works with the business process team members, process owners, and users in order to develop the R/3 design, configure the system and validate the design. Furthermore, this person ensures that the R/3 implementation is tested and documented, and obtains agreement from both the business process owners and users.

• The technical team lead at the customer site is responsible for managing the completion of all technical project deliverables. The technical team lead works with the Project Manager to complete the technical requirements planning, and to plan and manage the technical scope and resources schedule. The technical team lead is also responsible for the overall technical architecture of the R/3 System.

• The development project lead is responsible for managing the definition, development and testing of necessary conversions, interfaces, reports, enhancements and authorizations.

• The R/3 system administrator is responsible for configuring, monitoring, tuning, and troubleshooting the R/3 technical environment on an ongoing basis, as well as performing checks, tasks, and backups within the technical environment, scheduling and executing the R/3 transport system and Computing Center Management System (CCMS). The R/3 system administrator manages and executes the R/3 installations, upgrades and system patches.

Phase 2: Business Blueprint

The Business Blueprint is a detailed documentation of your company's requirements in WinWord format Application consultants and the Business Process Teams achieve a common understanding of how the enterprise intends to run its business within the R/3 System, by carrying out requirements-gathering workshops.

During Phase 2, the project team completes R/3 Level 2 training; this is recommended as early as possible and before the workshops start.


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Elements of the Business Blueprint

The project team selects the processes that best fit your business from R/3's functional offering, using the following tools:

• AcceleratedSAP Implementation Assistant • Question and Answer Database (Q&Adb) • Business Process Master List (BPML) • R/3 Structure Modeler • Business Navigator and external modeling tools

Phase 3: Realization

In this phase, configuration of your system is carried out in two steps: Baseline and Final Configuration. The Baseline configuration is designed to configure about 80% of your daily business transactions and all of your master data, and organizational structure. The remaining configuration is done in process-oriented cycles. The Business Blueprint is used as the guide for the system configuration, done using the Implementation Guide.

Business Process Master List (BPML)

The Business Process Master List (BPML) is initially created in Phase 2 as a report from the Q&A db. It is used to identify, plan, schedule, and monitor the configuration and testing of all R/3 business scenarios and processes within the scope of an implementation.

Customizing ECC (R/3) with the Implementation Guide

The Implementation Guide (IMG) is the main tool for setting the parameters to configure or "customize" R/3 during this phase. R/3 is configured by the business process teams and/or consultants by following the steps in the IMG. The Implementation Guide is used for:

θ Initial implementation of the R/3 System

θ System enhancement and modifications

θ System maintenance and release upgrades

The following aspects of configuration need to be taken into account during the steps carried out for the Realization Phase:

• Defining authorizations in the R/3 System • Defining your workflows • Creating your user documentation


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Lastly, the preparation for end user training needs to be gone through and approve

Phase 4: Final Preparation

The purpose of this phase is to complete the final preparation of the R/3 System for going live. This includes testing, user training, system management and cutover activities, to finalize your readiness to go live. This Final Preparation phase also serves to resolve all crucial open issues. On successful completion of this phase, you are ready to run your business in your productive R/3 System.

CATT Test System

The Computer Aided Test Tool (CATT) can be used to automate test sequences for key business processes. The results are logged in detail and then reviewed. CATT is also used for quality tests during release changeovers and for simulating complete business processes.

GoingLiveTM Check

The GoingLiveTM Check involves an analysis of the major system components of the R/3 installation with regard to system consistency and reliability. For this, SAP experts log on your R/3 System via a remote connection, inspect the configuration of individual system components, and provide valuable recommendations for system optimization. By analyzing the individual system components before production startup, SAP can considerably improve the availability and performance of the customer's live system. In addition, the technical application analysis provides information on how to speed up the core processes within R/3.

In the second step of optimization the transactions with high resource consumption are searched for and necessary adjustments made. In the third step of verification, the changes from the two prior sessions are validated. This check is performed in the productive operation system.

After a system goes live, some fine tuning and eliminating of potential bottlenecks is still necessary. This is carried out four weeks after going live with the R/3 System.

Phase 5: Go Live and Support

Now you are ready to go live with your productive system! Afterwards, the project team focuses on supporting the end users, for which training may not be completed. It is also


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necessary to establish procedures and measurements to review the benefits of your investment in R/3 on an ongoing basis. Key SAP Services to support you in this phase include

• The Online Service System (OSS) • Remote Consulting • EarlyWatch® Services

These services encompass a series of remote analyses of specific R/3 System settings, with recommendations for improving system performance.

AcceleratedSAP offers two kinds of roadmaps for moving the software forward to new releases or versions. One is the Continuous Change Roadmap, which provides ongoing support and assistance for the post go-live phase, and is described below. The second is the Upgrade

Roadmap, which you can use to plan and carry out an upgrade to your R/3 System.

I. PROJECT PREPARATION:

a. Define the project by decision makers. b. Project organization roles are defined. c. Implementation scope is finalized. II. BUSINESS BLUE PRINT:

BBP is a detailed documentation of the company. Various tools of BBP are:-

a. Implementation assistance. b. Question and answer database. c. Business navigator. d. Business process master list.

BPML:- It identifies plan, time schedule and monitors the configuration and finally to test the scenarios in R/3 Testing. BBP:-

1. Conducting status meeting for project team. 2. Conducting meeting for steering committees. 3. General project management. 4. Addressing Organizations issues. 5. Training to the project team.


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6. Developing the system environment. 7. Defining organization structures.

b. Question and answer database:

It can be used for i. Base line scope. ii. Project cycle plan. iii. Project integration.

III. REALIZATION: The purpose of realization is to configure, customize R/3 Systems. Configuration is of 2 steps: � Base Line Configuration. � Final Configuration. Implementation Guide (IMG): It is the main tool for setting the parameter in Configuration, Customizing during realization period. System Manager Procedure:

1. Developing System Test Plans. 2. Defining Service Level commitments. 3. Establishing System Administration Functions. 4. Setting up Q & A Environment. 5. Setting up Productive Environment.

At the end of the project, a manager must check a status of deliverables for completeness and accuracy. Internal Quality check should be carried in addition to the external, independent 3rd party quality check. IV. FINAL PREPARATION: The purpose to complete the final preparation of the R/3 system is for going livqe, includes

a. Testing. b. User training. c. System Management. d. Cut Over activities.


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Here R/3 System is handed-Over to individual departments for productive operations which include, Preparation of documentation and training to the end user.

PROJECT MANAGER:

1. Training. 2. Transfer of dates. 3. Support at early stages.

CCMS: Computer Center Management Systems (For training end-users) TEST PLAN ACTIVITIES:

1. Testing conversion Procedures/Programs. 2. Testing Interface Programs. 3. Conducting final user acceptance testing. 4. Conducting volume & stress control. 5. Developing a final GO-LIVE Strategy.

V. GO-LIVE & SUPPORT: This Phase is concern with supporting and optimizing the operative R/3 System. ACTIVITIES:

1. Production Support facilities are defined. 2. Validation of Business Process & their Configuration. 3. Following up training for users. 4. Sign off/ kick off the project.

During GO-LIVE Support, the first early watch session should be held where the experts from SAP analyses the systems. Technical Infrastructure is done for ensuring system functional as soon as possible.


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SAP SYSTEM LANDSCAPE

When you are working in real time environment the below Sysatem Landscape Exits

for a Project

PR1 - 200

PQ1 - 200

QA - 200

DVE - 200

DEVELOPMENT SERVER

PRODUCTION SERVER

QUALITY / TESTING SERVER

PRE PRODUCTION SERVER


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While in the Training you work on IDES Server which is ideal for Demo purpose. The Real time Server is same as the IDES Server but IDES is a standalone system and we will be having minimum of 3 servers in the real time system i.e,, Development Server, Quality Server & Production Server. Pre – production Server is optional in a project.

(1) Development Server

All the developments and Configurations modifications are done in this server. It

will have further partitions called clients. Ex : 250,300,400.Once the objects are eveloped they have to be moved to Quality Server using Transport Organizer (SE01,SE09,SE10).

(2) Quality or testing Server

All the developments and Configurations are tested in this Server. When the Developed objects / Configurations are successfully passed thru the testing phase. They are transported to Production Server / Pre-production Server.

(3) Pre-production server

Pre-production Server is an Optional Server which is introduced basically for creating an testing environment for our client.

(4) Production Server

This is the most important client where the end users will be working. The

Data has to be loaded very carefully and avoid making any changes. In the real time

you will not have access to change anything in Production Server.

All the developments and objects needs to be finally used in Production server. All the objects have to be transported. To Transport any objects they have to be saved under a Package. A request number is generated by the system which can be seen in SE09 / SE10. This can be released using a tuck button visible on the screen.


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Logging into SAP.

Double click on Button on your desk top. You will see a pop as below

Select the Server you wish to LOG into. Double click on Button. You will get the Log on screen as below.


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Client will come by default. No need to change. (you can change it if you want.) Enter User id and password. No need to enter Language as the default language is set as EN (English). Click on Enter Button. You will see the SAP Easy Access Screen as shown below


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Tackling Interviews

Facing an interview has always given goose bumps. No matter how confident you are, you just can’t negate the feeling of having butterflies in your stomach. What is it that makes interviews such a difficult task is something which generations have been unable to understand? All we can help here is by giving you a few tips to face interviews successfully and confidently. Before you start reading this piece, just ponder over these: □ Even if you have experienced failure in the past, which has eroded your self-confidence, you have to learn to overcome it. □ Remember that failure was under certain circumstances. Today you can learn from your past so that you can taste success in the future. Even if you don’t succeed in the interview, think that your skills are more apt for some other position than the one applied for. □ The image you carry about yourself is affected by experiences, instead of living in the past, learn to rewrite the beliefs about yourself. □ You need to unlearn your past habits and acquire new ones that reinforce a positive self –esteem. ● If you think you can….you can ● If you think you cannot…you cannot □ You should honestly assess yourself and find out your areas of strength and weakness. By having knowledge of your deficiencies you can easily improve the weaknesses and unconscious bad habits of posture or speech by effort. □ Even if you have shortcomings, which cannot be overcome, try to accept and acknowledge it so that they do not lead to depression and embarrassment when others notice them. Therefore, coming to terms with oneself and knowing how to deal with one’s faults, and how to make the best use of one’s knowledge and skills, is another vital element in preparing for an interview. Homework–A Must! Now let us get to the details. Going for an interview also requires you to do your homework well in advance. □ Your resume should be updated. □ Read your updated resume line as by line as if you review /edit a document or piece of code. Be your own critic. □ Find out if the onsite team has reformatted your bio- data to display your strengths with respect to the position you will be slotted at. if that is the case, ask a copy of the resume that has been given to the client. □ You must have clarity of purpose and determination, enough to want to know your prospects in the organization. □ It is better to talk to the onsite team before you take the interview. They will be in a position to brief you about the position that you will slotted in and your role and responsibilities. □ It is advisable to do your homework on the salary for the position applied for, without appearing to be bargaining at the time of interview. This requires careful prior thinking–discuss with your family and elders or friends. It is, of course, necessary to know the payments made for


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similar positions or work in other companies. Remember this; say as little as you can about salary until you reach the ‘final’ stage of the interview process. At that point, you know that the company is genuinely interested in you and that it is likely to be flexible salary negotiations. □ If you know the names of the person(s) who will be interviewing you and the company background as well, you have done your homework well. If you are not clear about the pronunciation, ask the onsite team for the same. □ You should be well informed about current events, domestic and international, and topics of general interest. Regular reading of newspapers, listening to radio and TV discussions, participating in group discussions and general reading habits will help you in developing the required mental status for an interview. □ Anticipate the questions and practice. It is a fact that almost all of the questions will be about you–your goals, skills, work attitudes, education, expectations. You are the expert. No one knows more about this subject than you do. Still, a little practice Can help. Get friends to simulate interviews and ask you predictable questions. You can even do it by yourself in front of a mirror. Aim to get the main points of your desired responses into your head where they can be easily recalled. Evaluate honestly, but don’t worry about the fine details. Look for evidence that you are answering with poise and clarity, coming across as comfortable and confident. Your answers need to be clear and concise, directly responding to the questions. Employers identify the personal characteristics that are most important to them in this order: • Honesty/integrity • Motivation/initiative • Communication skills • Self - confidence • Flexibility • Interpersonal skills • Strong work ethic • Teamwork skills • Leadership skills • Enthusiasm □ You should also possess adequate knowledge in the subjects studied during graduation and professional examinations. A reasonable revision of the subjects can solve the purpose. □ Good ‘carriage’ and posture have to be developed over a period of time and are essential. □ A good dressing sense is a requirement. If you are unable to cultivate this skill, take your friends help. □ If you are stressed over what makes others tick and succeed in an interview, here are list of characteristics that had made them stand out: • Oral communications • Motivation • Initiative • Assertiveness • Enthusiasm • Confidence


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• Drive • Energy □ Last but not the least, don’t fear technical questions because these questions are asked to see if you are familiar with a particular technique or process required by the job or, if the question is of a problem-solving nature, to determine the process by which you reach your answer. Usually, that is more important to the employer than the accuracy of the answer. This type of question is not typical and doesn’t merit a lot of anxiety on your part. So don’t sweat it. □ Group interviews are common in government, education, and social service agencies. You might find the prospect of facing a group of interviewers intimidating, but don’t tense. Consider it an advantage. With more people in the room, everything doesn’t rest upon the reactions and judgment of one person. The most important thing to remember in such situations is to address every person in the room. Visually scan the room, making eye contact with even the most silent or foreboding members of the group. Ready, Steady, Go! So now that you have done your homework, are you ready to face it? Being prepared is half the battle won, but it is your presence of mind and impression that makes all the difference. So go ahead and face the questions enthusiastically. Tell me about yourself

The most often asked questions, so have a short statement prepared in your mind. Don’t let it sound rehearsed and limit it to work-related items, unless instructed otherwise. Start with the item farthest back and work up to the present. Cover four topics – early years, education, work history, and recent career experience. Remember that this is likely to be a warm - up question. The first impression you create will go a long way in the ultimate selection. Keep in mind: □ Most candidates who are asked this question just blurt out their schooling, college, marks and qualifications. All this is already there in resume. Why tell the interviewer something he already knows? □ Once you have said what you have to say, shut up. Don’t drone on for the sake of speaking for you just might say something foolish. Sometimes interviewers don’t interrupt in order to give the candidate the impression that he has not spoken enough. This is just a stress inducing tactic. Don’t fall for it, if you feel you have spoken enough. In case the pause gets too awkward for you just add something like, ‘Is there something specific that you wish to know about me?’

Why did you leave your last job?

Never refer to a major problem with management and never speak ill of supervisors, co - workers or the organization. Keep smiling and talk about leaving for a positive reason, such as an opportunity, a chance to do something special other forward-looking reasons.

What experience do you have in this field?


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Speak about specifics that relate to the position you are applying for. In case, you do not have specific experience, get as close as you can. □ Have the resume with you. Go through each of the projects in the same sequence as in your resume. Explain in brief the following about each of the projects. □ The application – ‘Insurance’, ‘Banking’, ‘Finance’, ‘Accounting’, etc.–and the functionality of the application in two or three sentences. • The technical architecture – ‘Two/Three tier client server architecture’,’ web based two/three tier client server architecture’,’ Application runs only on the mainframe’, etc.

• The platforms (i.e. Hardware) – If it a three tier client-server architecture, then mention the platforms in each tier, e.g. Client platform –Windows NT client; Middle tier – Sun Solaris; database tier – Mainframe S/390 or AS 400’

• The software used in each of the tires, e.g. Client – Browser / VB Screens / power

Builder Screens; Middle tier – NAS, Websphere, Tuxedo, MTS, etc.; Database – DB2,

Oracle, Sybase, VS COBOL II, OS/ 390 COBOL, PL/ I, etc.

□ The languages you have worked with, e.g. COBOL, C++, Java, Java script, etc. □ Special software used, e.g. ODBC/ JDBC for database connectivity, Any other special software you have worked with, etc.

What were your roles and responsibilities ?

State your role in the position you held in a detailed manner. You might have assumed more responsibilities in a particular role. For example, as a module leader, you might have been part of the requirements gathering team. If such is the case, then make it a point to mention it.

Technical questions

Sometimes the interviewer might ask some technical questions on the topic of your expertise, so be prepared for the same. Please be brief and to the point in your replies to these questions.

Do you consider yourself successful ? Explain the goals you have, and the ones you have met and are on track to achieve the others.

What do co-workers say about you? Be prepared with quote or two from co-workers. Either a specific statement or a paraphrase will work.

What do you know about this organization?

This is the reason why your homework was important. Discuss products or services, revenues, reputation, image, goals, problems, management style, people, history and philosophy. But don’t act as if you know everything about the place. Let your answer show that you have taken the


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time to do some research. You might start your answer in this manner: ‘In my job search, I’ve investigated a number of companies. Yours is one of the few that interest me, for these reasons…’

What have you done to improve your knowledge in the last year? Mention activities, such as positive self – improvement. Have some good ones handy to mention.

Are you applying for other jobs ? Be honest, keep the focus on this job. Avoid any distractions. Why do you want to work for this organization ? Sincerely, bring your focus on your long – term career goals and how it matches for the organization. It’s here that the organization research will of help. Here, and throughout the interview, a good answer comes from having done your homework so that you can speak in terms of the company’s needs. You might say that your research has shown that the company is doing things you would like to be involved with, and that it’s doing them in ways that greatly interest you.

Your resume suggests that you may be over – qualified or too experienced for this position.

What’s your opinion ?

Mention that a strong company needs a strong staff. Suggest that since you are so well - qualified, the employer will get a fast return on his investment. Nothing better than to add, ‘a growing, energetic company can never have too much talent.’

What important trends do you see in our industry ?

Be prepared with two or three trends that illustrate how well you understand your industry. You might consider technological challenges or opportunities, economic conditions, or even regulatory demands as you collect your thoughts about the direction in which your business is heading.

Do you know anyone who works for us ?

When you do answer this question, be aware of the policy on relatives working for the organization.

Are you a team player ?


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A simple ‘yes’ won’t do here. Be sure to have examples ready that show you often perform for the good of the team rather than for yourself. DON’T BRAG.

Have you ever had to fire anyone? How did you feel about that ?

This is serious. Remember firing is not the same as layoff or reduction in force. Admit that the situation was not easy. Do not make light of it or in any way seem like you like to fire people. At the same time, you will do it when it is the right thing to do. Show that, like anyone else, you don’t enjoy unpleasant tasks but that you can resolve them efficiently and - in the case of firing someone - humanely.

What is your philosophy towards work ?

No flowery answers expected here. The answers should be short and positive, showing your sincerity towards the organization.

If you had enough money to retire right now, would you ?

Don’t say yes outright. Answer yes if you would. But since you need to work, this is the type of work you prefer.

Have you ever been asked to leave a position ?

If you have not, say no. if you have, be honest, brief and avoid saying negative things about the people or organization involved.

Explain how you would be an asset to this organization.

Highlight your best points as they relate to the position being discussed.

Why should we hire you ? Point out how your assets meet what the organization needs. Don’t compare with other candidates.

What can you do for us that someone else can’t ?

Here you have every right to toot your own horn and be a bit egotistical. Talk about your record of getting things done, and list of career accomplishments. Say that your skills and interests, combined with this history of getting results, make you valuable.

Tell me about a suggestion you have made .


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Have a good one ready. Be sure and use a suggestion that was accepted and was then considered successful. If the suggestion is related to the type of work applied for ,it will be a real plus.

What irritates you about co - workers ?

Think real hard but fail to come up with anything that irritates you. A short statement that you seem to get along with folks is great.

What is your greatest strength ?

A positive response works wonders here. A few good examples: your professional expertise, Your leadership skills, Your ability to prioritize, Your ability to work under pressure, Your problem - solving skills, Your ability to focus on projects, Your positive attitude, etc.

Tell me about your dream job .

Tricky, so stay away from a specific job. If you say another job, you plant the suspicion that you will be dissatisfied with this position, if hired. The best is to say something like this, ‘A job where I love the work, like the people, can contribute and can’t wait to get to work.’

Please give me your definition of [the position for which you are being interviewed].

Keep your answer brief and task - oriented. Think in terms of responsibilities and accountability. Make sure that you really do understand what the position involves before you attempt an answer. If you are not certain, ask the interviewer; he or she may answer the question for you.

Why do you think you would do well at this job ?

Give several reasons and include skills, experience and interest.

What are you looking for in a job ?

Just like asking ‘what is your dream job. ‘So be cautious what you answer. Keep your answer oriented to opportunities at this organization. Talk about your desire to perform and be recognized for your contributions. Make your answer oriented towards opportunities rather than personal security.

What kind of person would you refuse to work with ?

It is not good to object. Minor objections will label you as whiner.

What is more important to you – the money or the work ?


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‘Money is always important, but the work is the most important.’ That’s the best answer.

What would your previous project manager say your strongest point is ?

Don’t brag; they are sure to check it. State some: Loyalty, Energy, Positive attitude, Leadership, Team player, Expertise, Initiative, Patience, Hard work, Creativity, Problem solver, etc.

Tell me about a problem you had with a supervisor . Biggest trap of all, so stay positive, and develop a poor memory about any trouble with a supervisor. This is a test to see if you will speak ill of your boss.

Why are you leaving [did you leave] your present [last] job ?

Be brief. If you were laid off in an across - The –board cutback, say so; otherwise, indicate that the move was your decision, the result of your action. Do not mention personality conflicts. In case you were terminated, say so. The interviewer may spend some time probing you on this issue. Remember that your references are likely to be checked, so don’t cook up a story for an interview.

What has disappointed you about a job ?

Tread on the safe areas - not enough of a challenge or you were laid off in a reduction or company did not win a contract, which would have given you more responsibility.

In your current [last] position, what features do [did] you like the most? The least ?

Be careful and be positive. Describe more features that you liked than disliked. Don’t cite personality problems. If you make your last job sound terrible, an interviewer may wonder why you remained there until now.

How do you feel about leaving all your benefits to find a new job ? Mention that you are concerned, naturally, but not panicked. You are willing to accept some risk to find the right job for yourself. Don’t suggest that security might interest you more than getting the job done successfully.

Tell me about your ability to work under pressure .

You may say that you thrive under certain types of pressure. Give an example that relates to the type of position applied for.


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Do your skills match this job or another job more closely ?

There is no better answer than your skill set matches this one. Do not give fuel to the suspicion that you may want another job more than this one.

What motivates you to do your best on the job ?

The answer to this question will highlight your personal trait. Good examples are: Challenge, Achievement, Recognition.

What do you find most attractive about this position? What seems least attractive about it

?

List three or four attractive factors of the job, and mention a single, minor, unattractive item.

Are you willing to work overtime? Nights? Weekends ? Be totally honest.

How would you know you were successful on this job ?

Several ways are good measures: You set high standards for yourself and meet them; Your outcomes are a success; Your boss tells you that you are successful.

Would you be willing to relocate if required ?

Be honest and clear in your future plans. This will save yourself future grief. Do not say yes just to get the job if the real answer is no, because this can create many problems later on in your career.

Are you willing to put the interests of the organization ahead of your own ?

Do not worry about the deep ethical and philosophical implications. Just say yes.

Describe your management style .

Situational style is the best answer. A participative style is an open - door method of managing in which you get things done by motivating people and delegating responsibility.

What have you learned from mistakes on the jobs ?


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You should highlight your mistakes because to err is human. However, it requires a positive attitude to learn from your mistakes. So make it small, well – intentioned mistake with a positive lesson learned.

Do you have any blind spots ?

If you know about blind spots, they are no longer blind spots because you have spotted them. Let them do their own discovery on your bad points.

If you were hiring a person for this job, what would you look for ?

Be careful to mention traits that are needed and that you have.

How do you propose to compensate for your lack of experience ?

The short and smart way to answer this is: ’I am a hard working quick learner.’

What qualities do you look for in boss ?

You should point some safe qualities, like knowledgeable, a sense of humor, fair, loyal to subordinates and holder of high standards. All bosses think they have these traits.

Tell me about a time when you helped resolve a dispute between others .

Pick a specific incident and focus on your problem solving technique rather than the dispute you settled.

What position do you prefer on a team working on a project ?

Be honest. If you are comfortable in different roles, point that out.

Describe your work ethic .

‘Determination to get the job done’ and ‘work hard but enjoy my work’ are good.

What has been your biggest professional disappointment ?

Refer to something that was beyond your control. Show acceptance and no negative feelings.


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Tell me about the most fun you have had on the job .

Talk about having fun by accomplishing something for the organization.

Why aren’t you earning more at your age ?

Say that this is one reason that you are conducting this job search. Don’t be defensive.

How successful have been so far ?

Say that, all – in – all, you’re happy with the way your career has progressed so far. Given the normal ups and downs of life, you feel that you’ve done quite well and have no complaints.

What kind of salary do you need ?

Here comes the twist. Ask for the details of the job and then quote the range for the said position. Don’t sell yourself short, but continue to stress the fact that the job itself is the most important thing in your mind. The interviewer may be trying to determine just how much you want the job. Don’t leave the impression that money is the only thing that is important to you. Link questions of salary to the work itself.

What do you feel this position should pay ?

Salary is a delicate topic. Defer tying yourself to a precise figure for as long as you can do so politely. You might say,’ I understand that the range for this job is between Rs._ and Rs._ . That seems appropriate for the job as I understand it. ‘You might answer the question with a question: ‘perhaps you can help me on this one. Can you tell me if there is a range for similar jobs in the organization?’ How long would you expect to work for us if hired ?

Answer on this line of thought,’ As long as we both feel I’m doing a good job’ or ‘I’d like it to be a long time.’ Let the interviewer know that you are interested in a career with the organization, but admit that you would have to continue to feel challenged to remain with any organization. Think in terms of,’ As long as we both feel achievement-oriented.’

Do you have any question for me ?

Always have some questions prepared. Some examples are ‘Where will I be an asset to the organization?’; ‘How soon will I be able to be productive?’; ‘What type of projects will I be able to assist on?’


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Group Discussions

In order to succeed at any unstructured group discussion, you must define what your objective in the group is. A good definition of your objective is – to be seen to have contributed meaningfully in an attempt to achieve the right consensus. □ You must ensure that the group hears you. If the group hears you so will the evaluator. □ Be assertive. If you get cowed down easily in an aggressive group, you can say goodbye. □ Make no complaint that you did not get a chance to speak. The fact of the matter is that you have to make your chances. □ Making just any sort of contribution is not enough. Your contribution has to be meaningful, i.e. you should have a good knowledge base, are able to structure arguments logically, and are a good communicator. □ The quality of what you say is more important than the quality. □ Don’t be demoralized if you feel you have not spoken enough. If you have Spoken sense and have been heard, even if only for a short time, it is usually good enough. You must have substance in your arguments. Therefore, think things through carefully. □ Always enter the room with a piece of paper and a pen. In the first two minutes jot down as many ideas as you can. It pays to think laterally and you can come up with something different. You might take it in a fresh and more relevant direction. This can help if the group is floundering. In this situation a person who provides a fresh direction to the group is given credit. □ You must be clearly seen to be attempting to build a consensus. Nobody expects a group of ten people, all with different points of view on a controversial subject to actually achieve a consensus. But you have to make the attempt to build a consensus. The reason being that in most work situations, you will have to work with people in a team, accept joint responsibilities and take decisions as a group. You must demonstrate the fact that you are capable and inclined to work as part of a team.

Do and don’ts

Do’s

□ Talk to the onsite person before the scheduled interview. □ Greet the interviewer(s) before the start of the interview. □ Be brief in your replies. Explain in detail only when the interviewer asks you to elaborate it. □ If you’re not able to hear a question, say ‘sorry, can you please repeat the question again’ or ’ beg you pardon, could you repeat the question again please’. □ Ensure that you use correct grammar while speaking. □ Say ‘Thank you’ at the end of the interview.

Don’ts

□ A void words, like ‘Accha, Teek Hai, Lekin, Han Han …’etc. □ A void use of the same words to confirm that you have understood what has been asked, like ‘Yes, yes, yes, yes, …’or’ ‘Yeah, Yeah, Yeah,..’


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□ Avoid arguments with the interviewer. □ After you have answered a question if the interviewer pauses and does not ask the next question then wait for the next question. Do not keep talking. □ Remember the questions that you should not be asking the interviewer.

MODEL RESUME

TUSHAL Email id: [email protected] Mobile: +91 999999999. SAP Technical Consultant.

Experience Summary:

� Having 3+ years of experience on ABAP/4. � Worked on Reports, Sap-Scripts, Data Dictionary, BDC, ALE/IDoc’s, Smart forms . � Has the motivation to take independent responsibility as well as ability to Contribute and be a

productive team member. � A fast learner and quicker in adapting to newer technologies.

Professional Experience:

� Working as an SAP Technical consultant for INTELLI GROUP, Bangalore From June 2009 to till Date.

� Worked as an ABAP Consultant for Sony India Software center, Bangalore from June 2008 to May 2009.

Education:

� B.Sc from Osmania University in the year 2007 with 68%.

ABAP Technical Skills:

� Have Good knowledge of OOP’S methodology. � Management of data dictionary objects like tables, views, search helps, indexing,

structures, data elements, domains, type groups and lock objects. � Developed the normal and interactive ALV reports. � Have Fluency in Creating and Validating Dialogs using ABAP with Screen Builder. � Worked extensively on developing Classical and Interactive Reports as per Clients’

requirements.


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� Worked on Batch Processing Environments for transferring data to and from Legacy System and R / 3 System using BDC.

� Worked on SAP Scripts and Smart forms implementing the various document output specifications.

� Worked on enhancement using User Exits & BADI. � Worked on performance tuning using ABAP Runtime Analysis, SQL Trace, Code

Inspector and Extended Program Check. � Have knowledge of creation of Technical Specification sheet. � Good exposure in planning and executing all phases of software life cycle starting with

requirement study, analysis, design, development, testing, implementation and maintenance. .

Technical Expertise ERP : SAP R/3 4.6 C & 4.7E.ECC6.0. Languages : ABAP/4, C, C++.JAVA. Cross Applications : RFC, ALE, IDOCS. Operating Systems : Windows (NT, Me, 2000, XP). Utilities : Runtime Analysis, SQL Trace, Debugger.

Project Details: Project #1: Client : Tyco Organization : Intelli Group Modules : ABAP Project Description: Tyco Electronics is a US$14.4 billion global provider of engineered electronic components for thousands of consumer and industrial products; network solutions and systems for telecommunications and energy markets; undersea telecommunication systems; and specialty products. We design, manufacture and market products for customers in a broad array of industries including automotive; data communication systems and consumer electronics; telecommunications; aerospace, defense and marine; medical; alternative energy; and lighting. Tyco Electronics is an independent, publicly traded company whose common stock is listed on the New York Stock Exchange (NYSE) under the ticker symbol “TEL.” Roles & Responsibilities:

• Understanding Business Requirement Specifications and Functional requirement specification by

attending PTO (Project Test Overview) discussions with the SA (System Analyst), Test manager,

Test lead, and requirement analysts.

• Preparing Test Procedures, Test cases, execution of test cases and Test reporting.

• Performed Sanity testing, Integration testing, System testing and regression testing

• Performed Random testing and negative testing to yield more bugs.


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• Addressing the testing issues to the Test Lead

• Regularly attending QA meeting and informing the status and issues.

• Review functional specification, software requirement specification and preparing test plan

• Interacting with Test manager, Test lead in the process of bug tracking, bug reporting and bug

fixing.

• Analyzed Business Requirements, High Level Documents (HLD), Low Level documents (LLD),

Software Requirement Specifications (SRS).

• Wrote SQL queries for data validation.

Objects worked on:

� Worked on Basic Classical/ Interactive Reports , Intractive, Hierarchial ALV Reports

� Created new smartforms for Various requirements.

� Developed programs to upload data from flat files into SAP Using Call transaction & Session and

LSMW Methods

� Modified standard Scripts as per the clients requirement

JH SOFTECH - SAP IMPLEMENTATION SUPPORT...

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