JET “Joint Electronic Transfer”. Who we are Miles Freeman, Health Partnerships Manager Tony...

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JET JET “Joint Electronic Transfer”

Transcript of JET “Joint Electronic Transfer”. Who we are Miles Freeman, Health Partnerships Manager Tony...

JETJET

“Joint Electronic Transfer”

Who we areWho we are

• Miles Freeman, Health Partnerships Manager

• Tony Ellis , IT Manager Social Services

• Beverley McDonald, GP and PCG IT lead

Geoff Alltimes, Director of Social ServicesGeoff Alltimes, Director of Social Services

OUR E-GOVERNMENT PEDIGREEOUR E-GOVERNMENT PEDIGREE

• On-line Electronic Care packages

• New in-house web-based Client Index system (XML compatible)

• Residential Care orders

• Council-wide e-payments

• Web Based Training (WBT)

• On-line recruitment system (in partnership with iMPOWER

www.impower.co.uk)

• Corporate Gazetteer/Geographical Information System (GIS)

Current SituationCurrent Situation

Benefits

Housing

NHS, GP’s

Client Info•Name•Address•Health Details

Social Services

Client Info•Name•Address•Health Details

What we intend to doWhat we intend to do Newsflash!

Client data exchange

Secure web based data exchange between Health Practioners and

LBHF

Information/guidance data exchange

Fully compatible with NHS Plan, Information for Social Care and E-

Government agenda

Cross agency

Builds on current applications, data sets and business processes

Project aims are: Security, Accessibility, Simplicity and Flexibility

Our SolutionOur Solution

Benefits

Housing

NHS, GP’s

Client Info•Name•Address•Health Details

Council Services

Client Info•Name•Address•Health Details

Extranet

Goes to WWW page via secret URL

FirewallFirewall

Health Centre GP’s home

SSD Data e.g. client referral info

Other council databases

Health information Pages

Login againLogin again Login againLogin again

Login to Secure Extranet area

Health Information Pages

Click here to search with the given information

Click here to search with the given information

Access to SSD client data (OASSIS)

Health Information Pages

Meals on WheelsMeals on Wheels

Recent hospital discharge

Recent hospital discharge

The columns represent :

B - Blind register.D - Deaf register.M - Mental Health.P - Physical disability.L - Learning Difficulties.

The columns represent :

B - Blind register.D - Deaf register.M - Mental Health.P - Physical disability.L - Learning Difficulties.

Access to SSD client data (OASSIS)

Health Information Pages

Access to SSD client data (OASSIS)

All the Meals on Wheels data is stored in this frame.

All the Meals on Wheels data is stored in this frame.

Health Information Pages

E.g. Richford Gate would only see Blue Badge applications for their clients

E.g. Blue Badge form

Confirmation for diabetics

Emergency Housing Medical

GP Pick Up Page for each surgery

Access to SSD client data (OASSIS)

Health Information Pages

GP Pick Up Page for each surgery

Secure Service Booking Area

Access to SSD client data (OASSIS)

GP Pick Up Page for each surgery

Questions & Answer page

Secure Service Booking Area

GP & SSD Discussion Page

Guidance & Policy

Links Page

SSD Contacts & secure email

Access to SSD client data (OASSIS)

Health Information PagesHealth Information Pages

HOW WE WILL DO ITHOW WE WILL DO IT

• Identify business process

• Consultation with all clients

• Consultation with partners • Data match Social Service client data with NHS Ref tracing

service

• Internet based secure Extranet area for GPs to exchange information, host a question and answer page.

• Integrated into council website

Client InvolvementClient Involvement

Already started with involvement of BGOP members

Client approval for linking data

Databases upgraded to record permission to share

Full audit trail on who accesses data and when

Clients updated on progress

Client evaluation survey on project

"Just once" notification of life cycle event e.g. client moved

Client BenefitsClient Benefits

• Access council services from multiple sites

• Multiple services from a single site

• Faster, flexible service

• Better information, more appropriate service

• Solutions lays foundation for client accessing their information (Caldicott)

MOW ExampleMOW Example

Clients comes into GP surgery with various symptoms including problems with their diet

MOW ExampleMOW Example

GP can check whether the client has a MOW service

MOW ExampleMOW Example

XX

GP can now check on the type of meals that the client is getting.

MOW ExampleMOW Example

After further tests the client is diagnosed as diabetic and GP can advise SSD on dietary requirements

Our vision in practiceOur vision in practice

Improved Clinical & Social CareImproved Clinical & Social Care• Secure single access point for Social services client Information for GP’s

• GP’s will be able to update client’s regarding patients position in referral/assessment/management pathway

• Immediate access for HCW to a particular patients care package

• GP’s will be able to easily refer client’s for services and monitor service changes

• Less time chasing person that holds the information in Social services

• More opportunities to access information that will assist our clients in a simple and responsive manner

• Increase knowledge among health care workers about services that are available

GP BenefitsGP Benefits

• Supports the overall stategy of integrated care and would be a step in developing the Electronic Health Record

• Patient care will become patient centred and more holistic

• GP’s will be able to concentrate on patient care rather than phoning SSD

• Client information will be available 24 hours rather than just working hours

• Less paper flying around so less admin time required at surgeries

Project Plan - Phase 1Project Plan - Phase 1Budget - £73kBudget - £73k

JunJun JulJul AugAug SepSep OctOct

Datamatch with NHS REF Tracing service

Datamatch with EHH GP data

OASSIS customisation

Client consultation

Extranet development

"Live date"

Project Plan - Phase 2Project Plan - Phase 2

Evaluation of pilot

System/practice changes required after evaluation

Rollout to other health centres

Client consultation

OctOct NovNov DecDec JanJan FebFeb MarMar

ScaleabilityScaleability

Business problem common to all. Solution common to all

Web based solution

Low rollout cost

Works with legacy data systems

Future proof process that can cope with changes in

policy/practice.

Extranet web area is as scaleable as the Health

practitioners want. They will dictate content and access

Changing MapChanging Map

Social ServicesSocial Services

Health AuthorityHealth Authority

Health AuthorityHealth Authority

Health AuthorityHealth Authority

Health AuthorityHealth Authority

Community TrustsCommunity Trusts

GP’sGP’s

Changing MapChanging Map

Social ServicesSocial Services

Health AuthorityHealth Authority

Health AuthorityHealth Authority

Health AuthorityHealth Authority

Health AuthorityHealth Authority

Community TrustsCommunity Trusts

GP’sGP’s

PCT GP’sHammersmithHammersmith

BrentBrent

EalingEaling

HounslowHounslow

WestminsterWestminster

K&CK&C

Single Health Authority

SummarySummary

• Secure

• Accessible

• Simple

• Flexible

• Achievable