JESSICA FREEMAN164 Flynnwood Dr, Rochester, NY 14612 | C: 585-748-8460 | Jchristine23@icloud.comSUMMARYExperience in Law Office Environment. Reliable Legal Secretary successful at maintaining complex docket systems and tracking deadlines. Organized and adept at managing multiple high priority tasks. Adheres to the highest degree of professional standards and maintains strict confidentiality. Strong attention to detail, self-motivated, and strong work ethic. Employs professionalism and superior communication skills to meet client and company needs.

HIGHLIGHTS

MS Office Proficient Customer Relationship MAC OS-X Management (CRM) SoftwareStrong Communication Skills Billing & Auditing Drafting Legal Documents Data Visualization/AnalyzationExceptional Communication Consumer BehavioristSkills Highly OrganizedAdministrative Support Copy, Scan, Fax DocumentsAppointment/Meeting Setting Filing and Data Archiving

EXPERIENCE2016Human Resources Administrative Assistant & Communications Staff

Assistant Temp Rochester Institute of Technology Rochester, NYHelping HR and CLA Communications departments while staff members were/are away on disability. Transcribe notes and recordings for file system. Organizing documents and file systems, and digitizing files into the computer system with SIS and Oracle. Managing mail, accepting phone calls, and responding to in-person questions. Preparing outgoing packages for personal deliveries and service pickups. Overseeing office inventory and ensured optimum stock availability. Prepared and checked all new employee documentation scanning employee i9 forms, insurance forms, and background checks. Generate reports, type correspondence, and provide general clerical support to staff members.

2016In House Sales & Marketing Representative Pavilion Gift Company Bergen, NYTalented marketing representative well versed in identifying market trends and

customer needs to create highly targeted marketing campaigns. Exceptional marketing coordinator who implements phone calls and email marketing to grow company revenue and customer base. Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies. Experienced in preparing travel arrangements. Follow-up on invoice customer service and order questions. Follow-up on invoice customer service and order questions.

2007-CurrentReceptionist/Legal AssistantKaman, Berlove, Marafioti, Jacobstein, & Goldman, LLP - Rochester, NYMailed and arranged for delivery of legal correspondence to clients, witnessesand court officials. Organized and maintained law libraries, documents andcase files. Maintained the master calendar for client appointments and court appearances. Composed and revised legal documents, including letters, depositions and court documents. Received and disbursed all incoming mail.

Assisted in maintaining attorney personnel files with the utmost confidentiality.

2015Marketing Representative Servpro- Rochester, NYExtensive experience in social media, web content development, and managing projects. Good understanding of the dynamics of social content dissemination across multiple channels. Familiarity with social media marketing, technologies and best practices. Ability to manage multiple tasks and supervise projects. Proficient with MS Office and sound communication skills as well as a creative thinker. Ability to be part of the team and interact with the public and other employees in a positive manner. Strong business writing, storytelling, communication, presentation skills. Excellent organizational, time management, and project management skills. Innovated and enforced marketing concepts. Assisted management with regard to specific marketing programs and coordinated with field personnel.

2014Advertising InternZImmetgroup － Rochester, NYAdvertisements for Zimmetgroup's partners' The Strong National Museum of Play, Allendale Columbia School, and Bausch & Lomb. As a team we defined the right blend of content, Media and Communications that are best for the clients' project, brand, and business. Supported Marketing Campaigns with tight deadlines. Examine accounting and payroll documents. Coordinated with corporate partners and grasped print advertising.

2008-2012ServerScotch & Sirloin Steak House & Knuckles Restaurant － Rochester, NYGreeted guests and set dining times for them. Provided wine presentations and recommendations to a discerning clientele. Maintained detailed knowledge of menu items and ingredients to drive sales. Executed daily menu presentation and shared distinguished knowledge of certified filet steak and other gourmet menu items. Worked within a team environment and collaborated with the kitchen through POS and verbally to maximize the customer satisfaction. Utilized organization skills to manage business resources, including time and money. Served a high volume of customers and was entrusted with important clients, large groups, and upscale clientele, requesting my personal service. Maintained proficient knowledge and trained new servers. Utilized a system to organize customers' orders and provide excellent service. Received a few awards for the exemplary service provided.

EDUCATION2014 AAAS Degree: Communications Technology & Advertising

Monroe Community College - Rochester, NY, United StatesEmphasis in Computer Technology, Advertising, & CommunicationMusic: Piano & GuitarActivities: Golfing & Volunteering