JESSICA BIRDjessica.bird@btinternet.com

OBJECTIVESI am a highly motivated individual, keen to further develop my career in Project and Relationship Management. Being able to draw on qualifications and knowledge relevant to the role, I have good practical experience and insight into dynamic and diverse project management, gained through my current employment as Project Manager at Coventry University. This is complemented by my theoretical awareness, achieved through academic study, possessing not only a BA (Hons) in Marketing and Business studies but also the Professional Postgraduate Diploma from the CIM. As such I believe I offer the relevant personal and professional qualities required for the advertised post, as well as the commitment and drive necessary to succeed.

CURRENT EMPLOYMENT Main Duties and Responsibilities

May 2016 - present: Operations Manager, Global Leaders Programme, Coventry University

Responsibilities include: To manage all operational aspects of the GLP scheme to reach the 2020 corporate

targets. To lead on identifying budgetary requirements of the programme, propose investments to

support capacity building and manage the delivery of objectives within agreed budget. Ensure sound management of financial costs incurred in GLP operations.

To lead on the implementation of the programme’s communications and recruitment plan for GLP in order to meet the University’s corporate intake targets.

To formulate plans focusing on the implementation of GLP international field trip offer in line with the International Strategy and the GLP Competency Standards Frameworks.

PREVIOUS EMPLOYMENT2012 – May 2016: Project Manager Development, Global Leaders Programme, Coventry University

Main responsibilities: Development responsibility for the successful implementation of the Global Leaders

Programme: a skills development programme for university students to develop their transferrable skills and inter-cultural communication

Responsibility for the development, planning and successful implementation of a marketing and communication plan to ensure membership targets are achieved

Development of a range of targeted skills enhancement workshops ensuring that all parts are relevant to the development of students and the outcome required

Overall responsibility for the planning of over 160 on campus events and workshops plus 19 visits to International partners during the academic year

Required to visit a range of educational partners around the globe to support and facilitate visits by Postgraduate students

September 2010 – September 2012: Recruitment and Admissions Officer, Coventry University

Responsibility for recruitment and admissions marketing and procedures for part-time Postgraduate and Undergraduate courses across all faculties

Lead role with team for the development of effective communications via a CRM system, Data Harvester. This included weekly development calls with the provider and placing and chasing system development requests

Responsibility for the operation and organization of 3 University Open Days targeted at potential Postgraduate and part-time Undergraduate learners

Responsibility for the provision of accurate data to Course Directors regarding expected applications to courses and also the projected conversion from application to enrolment

September 2009 – August 2010: General Manager, Entrust Care (Charity), Coventry Main responsibilities:

Responsibility for maintaining successful funding relationships with key stakeholders Responsibility for developing and writing funding tenders. Successful bid to become one

of Coventry City councils preferred suppliers of “short break” care Full budget responsibility for the charity including working with accountants to provide full

financial accounts to the Charity Commission and Companies House Developing and reviewing major policy issues and strategy for the charity Operating to the regulation as set by CQC and Ofstead re: provision of care Overall management responsibility for a 40 strong staff team. Including experience of

operating policies for recruitment & selection and disciplinary procedures

June 2006 – September 2009: Senior Marketing Officer, Warwickshire CollegeMain responsibilities: To ensure Warwickshire Colleges profile is raised amongst key opinion formers and stake

holders Managing several high priority projects in liaison with senior management and other

departments Manage a budget of £80,000 ensuring accurate reporting and monitoring spend to allow for

unforeseen circumstances

June 2004 – June 2006 – School Liaison Officer, Warwickshire CollegeMain responsibilities: Build relationships with key schools and stakeholders Arrange and attend a variety of School based events to promote Warwickshire College Assist Marketing manager with the creation of publications

July 2002 – June 2004 – Events Organiser, University of WarwickMain responsibilities:

To co-ordinate a number of high profile events (careers fairs) on campus, which graduate employers pay to attend, with a view to recruiting students from Warwick

To contact employers, monitor budgets, income generation, collate and produce publicity material e.g. posters and brochures, liaise with internal conference facilitators, design and implement a pre-event promotional campaign to generate enthusiasm among students

SKILLS PROFILE

JESSICA BIRD

Insight into project management gained through practical experience in both my roles at Coventry University and Warwickshire College, supported by relevant professional and academic studies

Ability to prioritize, evidenced by managing several events and projects simultaneously Organisational and planning skills demonstrated through attention to detail in ensuring all

aspects of event management are carried out effectively within imposed timescales Excellent oral and written communication skills, able to produce reports, give

presentations and communicate effectively in person, by letter or phone as required, for example post event evaluation reports for senior management

Excellent Presentation skills Confident approach to giving presentations on a given subject to up to 200 delegates.

Excellent interpersonal skills, able to establish positive working relationships quickly with people of all ages and backgrounds at any level in an organisation.

Flexible and adaptable outlook, gained through a variety of employment experience, involving working both as part of a team and on my own initiative where appropriate

Commitment to team work although I thrive on having my own areas of responsibility, I equally enjoy working co-operatively on projects with other agencies and/or colleagues to maximise the quality of service provision to internal and external customers/stakeholders

Highly computer literate, IT is an essential part of my everyday role. I regularly use the full range of Microsoft Office applications including: Word, Access, PowerPoint, Excel and Various In-house databases and programmes.

EDUCATION & QUALIFICATIONS2005 - 2007 Warwickshire College, Leamington SpaPost Graduate Diploma in Marketing

1998 – 2001 De Montfort University, LeicesterBA (Hons) 2:2 Marketing & Business Relevant Business modules: Strategic Management, Contemporary Business Issues,

Crisis Management

A Levels: Art & General Studies. GNVQ: Advanced Level Business (Merit)GCSEs: 9 subjects including English and Maths

First Line Management – in-house, Coventry University

REFERENCES

Available on request

JESSICA BIRD