JerseyConnect is the statewide technology services organization and network infrastructure delivered...

JerseyConnect is the statewide technology services organization and network infrastructure delivered through the New Jersey State Library, an affiliate of Thomas Edison State College

JerseyConnect builds on the Hub Libraries program, which was established in 1998 to help bridge the digital divide by providing low cost internet access and related services to public libraries in New Jersey

What we offer (at no cost to libraries):

High speed internet access via fully redundant and scalable statewide network infrastructure

Web and application hosting services

E-mail hosting services, including best of breed anti-spam and anti-virus scanning

Domain name services

Router management and replacement services

Consulting and advisory services (best effort)

Ancillary services (at no cost to libraries):

Real time bandwidth utilization reporting

Web site traffic reporting

Device and circuit monitoring and notification

Blog hosting (Wordpress)

Daily spam reports via e-mail

Firewall management

Officially launched in February of 2006

Currently serving over 320 library entities

Four service locations

Three ISP’s

Statewide coverage

Full circuit and device redundancy

Carrier-class colocation facilities

Full redundancy (n + 1)

Remote hands services

24/7 access

Carrier neutrality

Secure, locked cabinets

Biometric hand scan access

North PoP (LATA 224)Equinix

275 Hartz WaySecaucus, NJ 07094

Customer Edge

Provider Edge

PoP Core

Service Provider Edge

Service Provider

Delaware Valley PoP (LATA 222)SNiP

100-A Twinbridge DrivePennsauken, NJ 08110

Service Provider

Service Provider Edge

PoP Core

Provider Edge

Customer Edge

Atlantic Coastal PoP (LATA 220)Cape May County Library

30 Mechanic StCape May Court House, NJ 08210

1000 Base-SX

10

00

Ba

se-T

X

10

00

Ba

se-T

X

1000Base-TX 1000Base-TX

1000Base-SX

PacketExchangeAS 25973

100Mb Commit1Gb Burst

1000Base-SX

10

00

Ba

se-S

X

1000Base-SX

10

00

Ba

se-S

X

1000Base-SX

VerizonATM

Frame RelayEVPL

VerizonATM

Frame RelayEVPL

10 Mbps PVC

OC-3c/ATM

150MB VON

Ou

tsid

e

In

sid

e

Failover

1000 Base-SX

1000

Base-

TX 1000Base-TX

100Base-TX/SX

10

00

Ba

se-S

X

1000Base-SX

10

00

Ba

se-S

X

1000Base-SX

VerizonATM

Frame RelayEVPL

OC-3c/ATM

Ou

tsid

e

In

sid

e

Ou

tsid

e

In

sid

e

Ou

tsid

e

In

sid

e

5 Mbps PVC

DS3/ATM

Customer Edge

Provider Edge

Cisco 3800 Series

100-240V~, 50/60Hz, 5-2A 100-240 V~ , 50/60Hz , 10 -4A

SYS ACTPWR1SYS AUX SYS AUX

PWR1 PWR2PWR2

NJSL-NOR-3845-01

POWER ACT NETWORK

PIX Firewall SERIES

NJSL-NOR-PIX-01

POWER ACT NETWORK

PIX Firewall SERIES

NJSL-NOR-PIX-02

Cisco 3800 Series

100-240V~, 50 /60 Hz, 5-2A 100-240V~, 50/60Hz, 10-4A


PWR1 PWR2PWR2

NJSL-NOR-3845-02

Cisco 3800 Series

100-240V~, 50/60Hz, 5-2A 100-240V~, 50/60Hz, 10-4A


PWR1 PWR2PWR2

NJSL-DEL-3845-01

Failover

CISCO 7304

NJSL-NOR-7304-02

ENHANCED ATM

ENABLE

D

RX CELL

S

RX CARRIE

R

RX ALA

RM RX TX

155-

SM

ENHANCED ATM

ENABLE

D

RX CELL

S

RX CARRIE

R

RX ALA

RM RX TX

155-

SM

7300-NSE-100

RESET

NETWORK SERVICES ENGINE 100

DISK 0

SYSTEM UP

PRIMARY SECONDARY

CONSOLE AUX

FEO

LINK

GE1

LINKRX TX

COMPACTFLASH

GE0

LINKRX TX

7300-NSE-100

RESET


DISK 0

SYSTEM UP

PRIMARY SECONDARY

CONSOLE AUX

FEO

LINK

GE1

LINKRX TX

COMPACTFLASH

GE0

LINKRX TX

CISCO 7304

NJSL-NOR-7304-01

7300-NSE-100

RESET


DISK 0

SYSTEM UP

PRIMARY SECONDARY

CONSOLE AUX

FEO

LINK

GE1

LINKRX TX

COMPACTFLASH

GE0

LINKRX TX

7300-NSE-100

RESET


DISK 0

SYSTEM UP

PRIMARY SECONDARY

CONSOLE AUX

FEO

LINK

GE1

LINKRX TX

COMPACTFLASH

GE0

LINKRX TX

ENHANCED ATM

ENABLE

D

RX CELL

S

RX CARRIE

R

RX ALA

RM RX TX

155-

SM

ENHANCED ATM

ENABLE

D

RX CELL

S

RX CARRIE

R

RX ALA

RM RX TX

155-

SM

CISCO 7304

NJSL-ATL-7304-01

ENHANCED ATM

ENABLED

RX CELL

S

RX CARRIE

R

RX ALA

RM

TX RX

EN

7300-NSE-100

RESET


DISK 0

SYSTEM UP

PRIMARY SECONDARY

CONSOLE AUX

FEO

LINK

GE1

LINKRX TX

COMPACTFLASH

GE0

LINKRX TX

7300-NSE-100

RESET


DISK 0

SYSTEM UP

PRIMARY SECONDARY

CONSOLE AUX

FEO

LINK

GE1

LINKRX TX

COMPACTFLASH

GE0

LINKRX TX

Cisco 2800 Series

DO NOT REMOVE DURING NETWORK OPERATION

CF COMPACT FLASH 1

0

SYSACT

AUX/PWR

SYSPWR

CONSOLE

AUX

100-240V ~ 2A50/60Hz

OPT IONAL RPS INPUT

12V - - - ___

11A

2811

Cisco 1800 Series

SYSPWR

SYSOK

1841

Cisco 3800 Series

100-240V~, 50/60Hz, 5-2A 100-240V~, 50/60Hz, 10-4A


PWR1 PWR2PWR2

3845

POWER RPS ACTIVITY

Cisco 2600 SERIES

R

2651XM

DMZFAN

STATUS1

2

3

NJSL-NOR-6503-01 WS-SUP32-10GE-P3B

CATALYST 6500 SUPERVISOR ENGINE 32

SYSTEM

STATUS

ACTIVE

PWR

MGMT

EJECT

DISK 0CONSOLEPORT 2PORT 1

LINK 1

LINK 2

RESET

TX RX TX RX

LINK

USB 2.0PORT 3

STATUS PHONE

WS-X6148-GE-TX 4748

3738

3536

2526

2324

1314

1112

12

4 8 P O R T

12119 107 85 63 41 2 242321 2219 2017 1815 1613 14 363533 3431 3229 3027 2825 26 484745 4643 4441 4239 4037 38

10/100/1000B A S E - T

SWITCHING MODULE

Cisco 2800 Series


CF COMPACT FLASH 1

0

SYSACT

AUX/PWR

SYSPWR

CONSOLE

AUX

100-240V ~ 2A50/60Hz

OPT IONAL RPS INPUT

12V - - - ___

11A

2811

Cisco 1800 Series

SYSPWR

SYSOK

1841Cisco 3800 Series

100-240V~, 50/60Hz, 5-2A 100-240V~, 50/60Hz, 10-4A


PWR1 PWR2PWR2

3845

POWER RPS ACTIVITY

Cisco 2600 SERIES

R

2651XM Cisco 2800 Series


CF COMPACT FLASH 1

0

SYSACT

AUX/PWR

SYSPWR

CONSOLE

AUX

100-240V ~ 2A50/60Hz

OPT IONAL RPS INPUT

12V - - - ___

11A

2811

Cisco 1800 Series

SYSPWR

SYSOK

1841

Cisco 3800 Series

100-240V~, 50/60Hz, 5-2A 100-240V~, 50/60Hz, 10-4A


PWR1 PWR2PWR2

3845

POWER RPS ACTIVITY

Cisco 2600 SERIES

R

2651XM

CISCO 7304

NJSL-DEL-7304-01

7300-NSE-100

RESET


DISK 0

SYSTEM UP

PRIMARY SECONDARY

CONSOLE AUX

FEO

LINK

GE1

LINKRX TX

COMPACTFLASH

GE0

LINKRX TX

ENHANCED ATM

ENABLE

D

RX CELL

S

RX CARRIE

R

RX ALA

RM RX TX

155-

SM

ENHANCED ATM

ENABLE

D

RX CELL

S

RX CARRIE

R

RX ALA

RM RX TX

155-

SM

7300-NSE-100

RESET


DISK 0

SYSTEM UP

PRIMARY SECONDARY

CONSOLE AUX

FEO

LINK

GE1

LINKRX TX

COMPACTFLASH

GE0

LINKRX TX

CISCO 7304

NJSL-DEL-7304-02

7300-NSE-100

RESET


DISK 0

SYSTEM UP

PRIMARY SECONDARY

CONSOLE AUX

FEO

LINK

GE1

LINKRX TX

COMPACTFLASH

GE0

LINKRX TX

7300-NSE-100

RESET


DISK 0

SYSTEM UP

PRIMARY SECONDARY

CONSOLE AUX

FEO

LINK

GE1

LINKRX TX

COMPACTFLASH

GE0

LINKRX TX

ENHANCED ATM

ENABLE

D

RX CELL

S

RX CARRIE

R

RX ALA

RM RX TX

155-

SM

ENHANCED ATM

ENABLE

D

RX CELL

S

RX CARRIE

R

RX ALA

RM RX TX

155-

SM

FANSTATUS

1

2

3

NJSL-DEL-6503-02

STATUS PHONE

WS-X6148-GE-TX 4748

3738

3536

2526

2324

1314

1112

12

4 8 P O R T

12119 107 85 63 41 2 242321 2219 2017 1815 1613 14 363533 3431 3229 3027 2825 26 484745 4643 4441 4239 4037 38

10/100/1000B A S E - T

SWITCHING MODULE

WS-SUP32-10GE-P3B


SYSTEM

STATUS

ACTIVE

PWR

MGMT

EJECT


LINK 1

LINK 2

RESET

TX RX TX RX

LINK

USB 2.0PORT 3

FANSTATUS

1

2

3

NJSL-DEL-6503-01

STATUS PHONE

WS-X6148-GE-TX 4748

3738

3536

2526

2324

1314

1112

12

4 8 P O R T

12119 107 85 63 41 2 242321 2219 2017 1815 1613 14 363533 3431 3229 3027 2825 26 484745 4643 4441 4239 4037 38

10/100/1000B A S E - T

SWITCHING MODULE

WS-SUP32-10GE-P3B


SYSTEM

STATUS

ACTIVE

PWR

MGMT

EJECT


LINK 1

LINK 2

RESET

TX RX TX RX

LINK

USB 2.0PORT 3

POWER ACT NETWORK

PIX Firewall SERIES

NJSL-DEL-PIX-01

POWER ACT NETWORK

PIX Firewall SERIES

NJSL-DEL-PIX-02

FANSTATUS

1

2

3

NJSL-NOR-6503-02

STATUS PHONE

WS-X6148-GE-TX 4748

3738

3536

2526

2324

1314

1112

12

4 8 P O R T

12119 107 85 63 41 2 242321 2219 2017 1815 1613 14 363533 3431 3229 3027 2825 26 484745 4643 4441 4239 4037 38

10/100/1000B A S E - T

SWITCHING MODULE

WS-SUP32-10GE-P3B


SYSTEM

STATUS

ACTIVE

PWR

MGMT

EJECT


LINK 1

LINK 2

RESET

TX RX TX RX

LINK

USB 2.0PORT 3

DMZ

AboveNetAS 6461

100Mb Commit1Gb Burst

NetCarrierAS 10823

100Mb Commit

* *

*

* Planned for future implementation

AS 21669209.212.0.0 /19

Hours of operation and contact information:

Monday – Friday, 9:00 am until 9:00 pm

The JerseyConnect technology services team is on call 24 hours per day, 7 days per week for urgent issues that occur within the core network

http://helpdesk.jerseyconnect.net

1-866-468-7043

Handouts:

JerseyConnect Service Level Agreement

JerseyConnect Policies

Verizon News:

All new orders can now go through NJSL

Please contact us prior to making any connectivity decisions

Dedicated Verizon service manager

New product offering - EVPL for small to medium sized organizations

We are happy to accommodate other alternatives

DSL, FIOS and Cable

Better choice than T1 for many libraries

Reliability vs. Cost

Cost approximately $100/month

Access New Jersey update:

Customer Premise Equipment (CPE) portion has ended

Access NJ rates available through 2014

Verizon billing remains a problem…

About Bandwidth…

“Web 2.0”, video, audio usage requires additional bandwidth

Increase in usage during bad economic times

When adding computers, consider the impact on your bandwidth

Libraries that connect to the JerseyConnect network can view real-time bandwidth utilization

JerseyConnect can assist with network problems, device isolation

Accomplishments over the past year

Infrastructure redesign and optimization

Verizon EVPL transport PoP

EVPL is switched ethernet

Direct fiber from library to JerseyConnect

Attractive option for libraries needing more than a full T1 line

Break even point in price = 2 T1 lines

Verizon product direction is moving away from frame-relay and ATM, toward direct fiber


Verizon EVPL transport PoP

100 Mbps Port Cost $1000/month

Bandwidth rates apply as well

Example 20 Mbps = $200/month

10 Mbps Port First Quarter 2009

Pricing forthcoming (approx. $700/month)

Mileage charges may also apply


ISP port upgrades

Increased two ISP ports from 100Mbps to 1000 mbps

Connection via fiber instead of copper

Completed January 2008

Future JerseyConnect internet capacity will be 3000 Mbps

Current peak utilization is approx 200 Mbps


Transport circuit upgrades

Increased PoP to PoP transport to 150 Mbps

Completed May 2008


Server infrastructure upgrades

Blade architecture

SAN

Implementation completed June 2008

Server migration completed by January 2009


JerseyConnect web site / portal launch

Informational

Network status

Bandwidth utilization

http://www.jerseyconnect.net


E-mail platform upgrades

Committed to improvement

After exhaustive research and testing we have selected…

SmarterMail

SmarterMail

• Full rendering of HTML messages in webmail

• Automatically created Global Address List per domain

SmarterMail

• Shared Contacts, Calendars, Tasks, Notes, and Mail folders

• RSS reader embedded in webmail

• Outlook integration

Demo available at http://webmail.jerseyconnect.org

user: demopassword: d3mopass

http://webmail.jerseyconnect.org/

http://webmail.jerseyconnect.org/


E-mail platform upgrade anticipated milestone dates:

SmarterMail in production – February 2009

Beta testers – March 2009

Migration period begins – April 2009

iMail will remain in production for one year

Over the next six months:

Process improvements

Contract negotiations

Strategic planning

Pursuing additional funding

Possible expanded service offerings if additional funding can be obtained:

Web site design

Expanded applications hosting

Full service help desk

Technology consulting

Process improvements

We learn as we go and adjust accordingly

Communication improvements

- Notification list

Monitoring / alert system improvements

Strategic planning

Advisory board

Cisco

Verizon

ISP partners

Bill and Melinda Gates Foundation Bandwidth Assessment Project

Nationwide effort to gather information related to internet connectivity in public libraries

The data collected will help the Foundation improve support and funding for internet services and broadband in public libraries

The data collected will also inform future Gates Foundation investments to increase and sustain access to broadband internet in public libraries

Bill and Melinda Gates Foundation Bandwidth Assessment Project

JerseyConnect will provide basic connectivity information

Telephone surveys will be conducted to obtain additional information related to connectivity, cost and decision-making

NJSL will be sending a letter with additional information

Thank you.

JerseyConnect Network Operations

www.jerseyconnect.net

helpdesk.jerseyconnect.net

866-468-7043

http://www.jerseyconnect.net/

JerseyConnect is the statewide technology services organization and network infrastructure delivered...

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