JEPC v3 User Guide v4 - Unipart · User Guide Index Page Screen Page ... How to use Product E-mail...

JEPC v3 User Guide

“Web functionality with CD speed”

User Guide IndexPage Screen Page Screen

1 Title Page 28 Illustration Page2 Index 29 How to add a part to a shopping cart3 Login screen 30 How to add multiple parts to a shopping cart4 Menu Options 31 Shopping Cart screen5 Model Selection screen / Home Page (1) 32 Shopping Cart screen – Export to DMS (1)6 Model Selection screen / Home Page (2) 33 Shopping Cart screen – Export to DMS (2)7 Searching 34 How to add a Dealer Note (1)8 How to use the All Model Search box (1) 35 How to add a Dealer Note (2)9 How to use the All Model Search box (2) 36 How to add a Dealer Note (3)10 How to use the All Model search box (3) 37 How to use Product Email functionality (1)11 How to use Advanced Search (1) 38 How to use Product Email functionality (2)12 How to use Advanced search (2) 39 How to use Product Email functionality (3)13 How to use Advanced Search (3) 40 How to use Product Email functionality (4)14 How to Decode a VIN (1) 41 Additional Functionality15 How to Decode a VIN (2) 42 How to view A Pages / Intro Pages (1)16 How to Decode a VIN (3) 43 How to view A Pages / Intro Pages (2)17 How to search against a VIN (1) 44 How to use My Customers (1)18 How to search against a VIN (2) 45 How to use My Customers (2)19 How to search against a partial VIN Decode (1) 46 How to use My Customers (3)20 How to search against a partial VIN Decode (2) 47 How to use My Customers (4)21 How to search against a partial VIN Decode (3) 48 How to submit a Technical Query (UK only) (1) 22 How to manually find a part on a specific model (1) 49 How to submit a Technical Query (UK only) (2)23 How to manually find a part on a specific model (2) 50 How to view PIB’s (1)24 How to manually find a part on a specific model (3) 51 How to view PIB’s (2)25 How to manually find a part on a specific model (4) 52 How to view PIB’s (3)26 Navigation options from Illustration Page(1) 53 JEPC v3 icons explained27 Navigation options from Illustration Page (2) 54 Additional Information

Login Screen

Enter JEPC account number.For multiple users you must use the same User IDDo NOT use suffixes !

Enter JEPC password, select language, then LoginTip: If using the Local/CD version, the language is already saved from when you installed JEPC and you do NOT need to select it.

Menu Options

Model Selection Screen / Home Page

Model/Home button

Enter Shopping Cart

Part Number and Description search box across ALLmodels

Enters Advanced Search screen

View Dealer Notes created by ALL users

View Market specific Bulletins (PIBs)

Model Selection Screen / Home Page con’t

Enters My Customersand Contact Us screens respectively

Log Out of system

Change Password

Enters VIN Decode and specific model selection screen

Help and Thesaurus screens

New feature…Quick link to different model.

Searching

• All Model Search• Advanced search

• VIN Decode Search• Partial VIN Search • Manual drill down• Navigation Options

How to use the All Model search box

1.Enter description or part number to search for – this can be in upper or lower case (e.g. abc123 or ABC123)

** there are no wildcard searches in JEPC v3, please do NOT use % or *.

2. Click Go

The All Model search box can be used and accessed at any time – it is shown in the menu bar to allow quick entry and searches.

3. Your search results will be displayed. To navigate to the illustration select the part number you require.

How to use the All Model search box con’t

How to use the All Model search box con’t

If your search produces more results than 50 for any model, you will be asked to refine your search using Advanced Search.

1. Select the Advanced Search button

How to use Advanced Search

How to use Advanced Search con’t

2. Select model from drop down list. Br default, you will search across the whole model, however you can refine your search by Category (e.g. Braking System), or Sub-Category (e.g. Brake Discs and Calipers) or even against a specific page (e.g. Brake Disc and Caliper-Front). See the red dotted line above.

3. Enter search criteria (e.g. brake disc)

4. Press Go

How to use Advanced Search con’t

5. Search results are displayed. Select part number to navigate to illustration.

Note that by refining your search the list of results is significantly reduced – here you have just 2 options.

How to Decode a VIN

Select VIN ID from the menu bar.

How to Decode a VIN con’tHow to Decode a VIN

Enter VIN number OR just the serial number. Press OK

You are then presented with the VIN Summary and data. Press Search to navigate to the tree list screen and VIN Decode Search functionality

How to Decode a VIN con’t

How to Search against a VIN

Within the menu bar the VIN search button is now available. Use the search box and this button to search against the whole decoded vehicle.

For improved response times select the category (e.g BRAKING SYSTEM) you wish to search in and enter your search criteria (either part number or description) and use the new search field .You can further enhance your search by also selecting the sub-category (e.g. BRAKE DISC AND CALIPERS).

Select the required part from the results list to navigate to the illustration page. No results will generate a “No results found..” message.

How to Search against a VIN con’t

**Notice that a new drop down arrow has appeared – click this view the VIN Summary

How to search against a partial VIN decode

Select VIN ID from the menu bar.

1. Select Model, Sub Model and then the attributes – you do not need to select every one.

2. Click search

How to search against a partial VIN decode con’t

**Notice that the VIN Search button is active.

Manually drill through the categories to select a page.

How to search against a partial VIN decode con’t

The non-relevant pages have been removed from list.

How to manually find a part on a specific model

Select Model

NB – If a model has more than one VIN break, you will need to select this first.

How to manually find a part on a specific model con’t

Drill through Category, Sub-Category and finally select a Page to view the illustration and part data.


Drill into the part details list to find the part number(s).Click the text or the ‘+’ button.

Hotspotting also opens the Part Details list –just click the illustration number

Scroll up or down parts list

HINT – click the black arrow to open the pop up navigation – see next page


Navigation options from Illustration Page

The drop down tool allows you to go from illustration to illustration quickly and easily.

Even with a VIN decoded, the menu will automatically change so only the relevant pages are shown

Navigation options from Illustration Page con’t

1. Related Pages Drop DownUse the drop down to navigate to others pages ‘within’ the same sub-category, for example BRAKE DISC AND CALIPERS.2. Related Pages ArrowsThe blue arrows also move from image to image and the Home icon will return you to the original page.

HINT – use the Model drop down to move to a new model.

Illustration Page

• Shopping Cart• Dealer Notes• Product Email

How to add a part to a shopping cart

Select required part by clicking the radio button and add to a new shopping cart (ensure you enter a name for your cart)

Or add to an existing open shopping cart –use the drop down to select cart name.

How to add multiple parts to a shopping cart

Tick as many parts are required and then click ‘Add to Shopping Cart’

*notice how your options have reduced, you no longer have Dealer Notes or Product Email.

Shopping cart screen

Line details shown with pricing data* including surcharges and discount codes.

Specific shopping carts can always be viewed by using the drop downs in the menu bar. Remember, JEPC can have multiple ‘open’ shopping carts.

Returns to the previous page

Export to JPC or DMS**

Remove ALL lines

View history of ALL carts

Print the shopping cart data

* Only applies to markets who always show Prices or have Local Pricing functionality.** DMS Export requires development from dealers DMS Provider, contact Help Desk for more information.

Shopping cart screen con’t – Export to DMS

Select “Export” and then “Save” (you also have the option of changing the name if you wish)

Shopping cart screen con’t – Export to DMS

Message and location of saved cart. Press “Continue Shopping”

Option 1 – import file into Jaguar Parts Communication (JPC) via File UploadOption 2 – import file into DMS system *

* DMS import requires development work from the DMS provider. Contact the helpdesk for more information.

How to add a Dealer Note

1. Select part and click the Add Dealer Note link.

2. Add text to part.

3. Functionality allows an attachment to be added as well. 4. Click Submit

when complete.

How to add a Dealer Note con’t

View of dealer note when note icon is clicked

Within the illustration page an icon indicates if a note is attached to the part.

How to add a Dealer Note con’t

How to use Product E-mail functionality

1. Select the part number you wish to e-mail the details about.

2. Click the Product Email link.

Dealer note indicator.

How to use Product E-mail functionality con’t

3. Add the e-mail details and text into the screen.

4. When complete press Send.

5. A confirmation message will appear when sent.


E-mail arrives with entered text shown, and Product Hierarchy.. The illustration from the page is presented as a .jpg attachment


Illustration link

Additional Functionality

• A Pages / Intro Pages• My Customers

• Technical Query (UK only)• Product Information Bulletins

• JEPC v3 Icons explained

How to view A Pages (Intro Pages)

All models when displayed in the tree view have a red ‘i’ icon next to the name – click on this icon to launch the A Pages for that model.

How to view A Pages (Intro Pages) con’t

A Pages (Intro Pages) are displayed as a PDF and can easily viewed, printed or even saved to a local file.

How to use My Customers

1. To add a new customer, press the “Add a New Customer” button.

2. All fields must be entered. Press “Submit” when ready.

How to use My Customers con’t

3. Simply click the Customer VIN number……


4. The VIN number is automatically filled in, press ‘OK’ to decode.


After selecting “My Customers” a list of existing customers is displayed.

Further facilities allow for adding new customers, amending details, and deleting customer records

Search facilities allow for Registration Number or Customer Name searches

How to submit a Technical Query

1. Select any part within the page and press ‘Technical Query’.

How to submit a Technical Query

2. Fill in the form and select the relevant Category within Parts Technical – e.g. Electrical.

3. Press ‘Send’ and a confirmation box will appear to advise if the query was sent successfully.

Parts Technical will respond via email or phone.

How to view PIBs

To view all PIB’s select the ‘PIB View’ option from the menu bar.

JEPC will list all the current PIB’s loaded to JEPC.

How to view PIBs con’t

PIB’s can be created at Page level and Part Number level. This is the icon and to view the PIB simply click the icon.

How to view PIBs con’t

The PIB text is displayed and if applicable an attachment icon will be shown. To continue using the catalogue click the green ‘Back’ arrow.

JEPC v3 Icons

JEPC v3 has several icons and below is a summary of every one:

= Supersession, click the icon to view the s/s information

= Dealer Note, click the icon to view the dealer note information

= Parts Information Bulletin, click the icon to view the PIB dataV

= Direct From Supplier, this icon displays those parts that are DFS

= A Pages, click the icon to launch the A Pages (Intro Pages)

= Classic Part, this icon displays those parts that are Heritage/Classic status

Additional Information

Contact Us – Holds contact data for when support is required.

Help – Downloadable file that can be saved locally.

Thesaurus – Simple list of alternative options, similar to current CD system.

Log Out – as it states, logs you out of JEPC.

Change Password – enables you to change your password (this will also change your JPC Password).

JEPC v3 User Guide v4 - Unipart · User Guide Index Page Screen Page ... How to use Product E-mail...

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