Jennifer OConnor Resume BA

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Page 1: Jennifer OConnor Resume BA

JENNIFER MARTIN1022 Claytonbrook Dr, Ballwin, MO 63141 | 314.503.7990 | [email protected]

Summary of QualificationsHighly accomplished and dedicated Senior Business Analyst/Project Manager/Senior SQL Code Developer with background encompassing the design, development, testing and management of SQL databases, queries and reporting tools. Leverage advanced technical acumen and analytical strengths to create strategies and plans for SQL development projects. Aiming to utilize my strong Analytical, technical and prioritization skills to achieve the goals of your company. Excel as an individual contributor; work well as a member of a team or independently within minimal supervision.

Extensive experience as a Senior SQL Developer has provided advanced technical and BI skills.

Highly analytical professional with extensive and progressive experience in designing, development, testing and managing SQL databases/reporting tools.

In-depth understanding of requirements gathering and documentation as well as planning documents, Business Review Documents (BRD), use cases, user stories, test script execution, and Agile-Scrum.

High degree of professionalism with an established reputation for quality, accuracy and cost saving results.

Technical Skills: MS Access, T-SQL, MS SQL 2000/2005/2008/2012, Oracle, SSIS, SSAS, DB2, Microsoft Office (Word, Excel, PowerPoint, Visio, SharePoint, MS Project), Adobe Acrobat, SalesForce, Test Track, Jira, Subversion, Bit Bucket, COGNOS, Visual Studio SSRS 2005/2008/2012.

Professional Summary Strong Ability to analyze corporate business processes, requirements gathering and documentation, design

and functional specifications.

Strong communication skills with the ability to develop creative solutions for challenging client needs using Agile methodologies.

Progressed through positions of increased responsibility based on outstanding performance in designing and developing complex queries, reporting tools and databases.

Over 8 + years of MS SQL Server, MS Visual Studio and Business Analyst experience in the mortgage industry for a fortune 100 company.

Experienced in maintaining over 400 stored procedures across 6 servers, complex coding including data conversion, Parameterized Queries, Fact Tables, Data Warehousing, Data Mapping, and Data profiling.

~ Core Competencies ~SQL Development Database Architecture Data Collection/Extraction Business Analysis Data AnalysisProcess Improvement Data Modeling Quality Control/Assurance Business Intelligence Performance

Monitoring/Tuning Software Development LifeCycle (SDLC) Agile User Stories

PROFESSIONAL EXPERIENCE

Anthem BCBS (via Randstad)| 06/2016 to PresentSystems Analyst/Scrum Master Part of the Identity Access Management Team to evaluate application security risks and take action on open security

exceptions that do not follow Anthem’s regulatory compliance. Manage projects to bring in individual Anthem applications into Data Warehouse to be used for quarterly security

access reviews. Worked with applications that used Oracle, DB2, SQL Server, JIRA, Teradata, Toad, Sybase and built views off of

their data to bring into the data warehouse. Held all scrum related meetings and worked with team to introduce Agile methodologies and practices.

Applied Logic Inc. St. Louis, MO | 02/2016 to 06/2016 Reports Engineer Responsible for working with product managers to build new reporting for our clients in an Agile environment, Act as Tier III level support for our clients with any system or reporting issues. Develop SQL Stored Procedures from client requests.

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Stewart Title Company (Formerly Bank of America), St. Louis, MO | 11/2014 to 02/2016Senior Business Analyst/SQL Code Developer Excel at building queries from scratch and implementing them into useful reports for the end user in SSRS. Responsible for over 400 stored procedures and approximately 120 tables on 6 servers. Accountable for managing all steps of the design and development process, including data collection and extraction,

creating and modifying tables and facilitated UAT and integration testing in collaboration with QA team. Gathered requirements from the end users and developed scope of each project. Performed the requirements

analysis, impact analysis and documented the requirements. Responsible for creating trend and SLA performance reports for dashboards, uploading to MOSS 2007. Selected to oversee the transition of all originations reports after Bank Of America takeover by Stewart Title; managed

the creation of the new server and reporting services platform, set-up new ETLs for data feed, built scheduling packages and implemented error log tables. Completed project with no downtime and no complaints.

Built a curative platform to manage business operations; new dashboard covered all lines of business, integrating various categories with reporting server and Visual Studio. Project led to an improvement of daily workflow.

Oversaw the rollout of a new system process, Order Gateway. Responsible for building all reporting for the new process, ensuring alignment with business needs and goals.

Responded to ad hoc requests and special projects that require immediate attention while at the same time maintaining deadlines on existing requests.

Bank of America, St. Louis, MO | 04/2011 – 11/2014

Business Analyst II/SQL Code Developer Implemented numerous projects and reporting tools that improved efficiency, reduced labor expenses, and maximized

profit by automating outdated manual processes. Promoted to Business Analyst II for continued training in T-SQL and above average performance on set goals. Provided analysis and documentation on new reporting requirements provided by end users. Fulfilled a key role in the automation of manual reporting to automated reporting in T-SQL and SSRS. Attended monthly production releases and assisted in testing new reports for accuracy. Led Planning meetings, analysis development, test inspections, and other project meetings throughout the

development lifecycle. Designed SSIS packages to extract data from T-SQL, MS Excel, MS Access; transformed them and load into

Dimension and Fact Tables.

Bank of America, St. Louis, MO | 04/2009 – 04/2011

Business Analyst I Wrote T-SQL logic for the automation of goal and volume forecasting. Enabled management to onboard the proper

number of vendors, set proper expectations with the vendors, and keep costs at a minimum. Took complete initiative to take current reporting built out of MS Access and incorporate into MS SQL server for better

efficiency, accuracy, and allow for larger capacity reporting to occur. Lead a team of 7 offshore contractors; manually extracting HUD data then taking that data and putting into useful

reports for management using Excel and T-SQL. Worked daily with the end users to ensure reports were functioning as expected. Gathered end user report

requirements and translated into T-SQL report requirements. Developed and maintained system documentation, diagrams, and flow charts. Created PowerPoint Presentations for executive level review meetings to comparing performance and quality trends

against set goals.

Bank of America, St. Louis, MO | 2003 to 2009Vendor/Project Manager Established and managed strong relationships with vendors to ensure best business practices. Worked closely with management in onboarding new vendors and creating Statement of Work (SOW) documents;

conducted research to identify competitive prices and product availability in order to ensure best vendor selection was made.

Interfaced with vendors regarding account issues, product information and general inquiries. Communicated with all level of management, identifying weaknesses and making recommendations for improvement. Facilitated monthly SLA scorecard calls, reviewing inefficiencies and implementing corrective action. Developed vendor flow modules in Visual Studio summarizing the process flow and business interactions.

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EDUCATION AND PROFESSIONAL DEVELOPMENT

Southeast Missouri State UniversityBachelor of Science, Integration Marketing Communications

Certifications

SQL, SQL Server Reporting Services 2008Scaled Agile Framework SAFe Practitioner (SP) 2016