Jennifer adams

165 everett street apt #2, Quincy MA 02170

Home: 6174054250 - Cell: 6177926027 - nursegirl2120@gmail.com

Summary

Restaurant professional with [4] years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Server bringing enthusiasm, dedication and an

exceptional work ethic. Trained in customer service with knowledge of all kinds of cuisine.

Highlights

Highly responsible and reliable Master of sales techniques Point of Sale (POS) system operation Food safety understanding Works well under pressure Upbeat, outgoing and positive Exceptional interpersonal skills. High-volume dining

Trained in liquor, wine and food service Food and beverage specialist Extensive hospitality background

Accomplishments

Generated a 9.98% increase in margarita sales by making appropriate food-pairing suggestions to guests. best margarita sales 2 weeks in a row beat out our bartender. guest compliments about my service constantly. voted best employee by manager(Barbra). also my general manager (james costa.)

Experience

host/sever/carside February 1753 applebees - Quincy, MA

Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests. Correctly calculated charges, issued bills and collected payments. Completed opening and closing checklists according to set standards. Actively complied with all health department regulations and rectified issues immediately. Maximized table turns and rotated seating for maximum guest satisfaction. Maintained an accurate wait list. Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Skillfully anticipated and addressed guests' service needs. Delivered exceptional, friendly and fast service. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Effectively used items in stock to decrease waste and profit loss.

Education

High School Diploma : general education, 2009 bourne high school - Bourne, MA, united states graduated one of the top in my class. participated in theater arts, volleyball,gymnastics and was also in theater club.