JEM Training Pty LtdFlexible management training options that drive results

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Core Programs: Managing relationships

o Using effective communication strategies build trust and cooperation

Managing changeo Taking the sting out of change

Managing personalitieso Becoming a more flexible manager

Managing staff engagemento Engaging the hearts and minds of your staff

Managing poor performanceo Techniques to elevate performance

Managing timeo Getting the most out of the day

Managing teamso Creating results through others

Managing workloado The art of effective delegation

Managing groupso Presenting information successfully

Managing difficult peopleo Techniques to manage challenging behaviour

Managing conflicto Easing the stress of resolving conflict

Managing emotionso The keystones of emotional intelligence

Managing the moodo Creating a positive workplace

Managing meetingso Making meetings more productive

Managing effectivenesso Coaching for success

Managing self

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Our clients have included:

Testimonials:“Jill was fantastic! Her enthusiasm never left the room. She was very encouraging and positive and really demonstrated the content well.”

KPMG

“The role play was definitely the most beneficial and interesting part for me, it really cemented the learning and I now feel more confident to use my skills

in the workplace.”Department of Defence

“Very interesting. Jill made the course come alive by using lots of examples and practical tips”

Turner & Townsend

“Jill is consistently the most engaging tutor who has great depth of knowledge and real experience that she brings to every topic she teaches.”

 Diploma in Management program 

“Very practical tips for everyday use in the workplace (and home!) – should have done it years ago!”

 Baxter healthcare “Jill created such a supportive environment. I tried the techniques she told us

and they worked! I even felt OK doing my presentation.” Bank of Queensland

 “Thanks for being such an inspiration. I know that learning these techniques early on in my management role will help me deal with staffing issues. It was

easy to learn from you”FKP Construction