Jeffrey Wright 5-29-2015
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JEFFREY JAMES WRIGHT 10129 Rockwood Road ♦ Charlotte, NC 28215 ♦ 980.322.9229 ♦ [email protected] Motivated, highly experienced Manager with the ability to oversee commercial property management operations. Utilize a background in negotiating, building relationships and collaborating with clients including C-level executives, contractors and suppliers. Proficient in strategic planning, customer retention strategies, sales leadership, operations oversight, operations streamlining and process efficiency improvement. ______________________________________________________________________________ Professional Job Summary Development-Management, Inc. – Charlotte, NC Operations Manager Mar 2009 – Present Proactively oversee and direct a wide range of operations toward improving, managing and maintaining 14 retail shopping centers (949,551 square feet) and five self-storage properties (387,260 square feet). Collaborate and negotiate with managers, vendors, tenants and investors to ensure long-term profits are maximized. Set, manage and oversee all self-storage management development, pricing strategies, promotional campaigns, budgets, expense allocation and reporting. Manage and resolve shopping center tenant concerns, delinquencies, maintenance issues and annual CAM reconciliations. Perform frequent property visits and inspections. Selected Highlights: Oversaw the transformation for a struggling two year old 575-unit property by increasing monthly revenues by 74% ($35,000 to $61,900) within 16 months during a recessed market by instituting effective marketing and new pricing strategies coupled with aggressive negotiations with prospective tenants. Successfully increased the income by over $1.50 per square foot facility-wide within a one-year timeframe for two different facilities while concurrently increasing the occupancy by 13% and 23% respectively. Directed all opening processes and operations for a new 60,000 square foot, 400+ unit storage facility and office building – including all pricing, marketing, sales and compliance strategies. Currently developing plans for property expansion. Contributed to restructuring the company-wide bonus plan tied to NOI, improving manager motivation to increase profits resulting in continued month after month record NOI results. Stephen James Associates (An Allegis Group Company) – Charlotte, NC Executive Recruiter Jan – Nov 2008 Conducted up to 40 in depth recruiting interviews and new business development meetings to produce new candidates and job placement opportunities. Recruiting process included an aggressive company sourcing approach to identify new candidates who were inactive in searching for a new job and acted as their new career consultant. Successfully acquired a new 30% fee exclusive retainer placement contract for a company based on previous contingent contract search results.
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Transcript of Jeffrey Wright 5-29-2015
JEFFREY JAMES WRIGHT
10129 Rockwood Road ♦ Charlotte, NC 28215 ♦ 980.322.9229 ♦ [email protected]
Motivated, highly experienced Manager with the ability to oversee commercial property management
operations. Utilize a background in negotiating, building relationships and collaborating with clients
including C-level executives, contractors and suppliers. Proficient in strategic planning, customer
retention strategies, sales leadership, operations oversight, operations streamlining and process
efficiency improvement.
______________________________________________________________________________
Professional Job Summary
Development-Management, Inc. – Charlotte, NC
Operations Manager Mar 2009 – Present
Proactively oversee and direct a wide range of operations toward improving, managing and maintaining
14 retail shopping centers (949,551 square feet) and five self-storage properties (387,260 square feet).
Collaborate and negotiate with managers, vendors, tenants and investors to ensure long-term profits are
maximized. Set, manage and oversee all self-storage management development, pricing strategies,
promotional campaigns, budgets, expense allocation and reporting. Manage and resolve shopping center
tenant concerns, delinquencies, maintenance issues and annual CAM reconciliations. Perform frequent
property visits and inspections.
Selected Highlights:
Oversaw the transformation for a struggling two year old 575-unit property by increasing
monthly revenues by 74% ($35,000 to $61,900) within 16 months during a recessed market by
instituting effective marketing and new pricing strategies coupled with aggressive negotiations
with prospective tenants. Successfully increased the income by over $1.50 per square foot facility-wide within a one-year
timeframe for two different facilities while concurrently increasing the occupancy by 13% and
23% respectively. Directed all opening processes and operations for a new 60,000 square foot, 400+ unit storage
facility and office building – including all pricing, marketing, sales and compliance strategies.
Currently developing plans for property expansion. Contributed to restructuring the company-wide bonus plan tied to NOI, improving manager
motivation to increase profits resulting in continued month after month record NOI results.
Stephen James Associates (An Allegis Group Company) – Charlotte, NC
Executive Recruiter Jan – Nov 2008
Conducted up to 40 in depth recruiting interviews and new business development meetings to produce
new candidates and job placement opportunities. Recruiting process included an aggressive company
sourcing approach to identify new candidates who were inactive in searching for a new job and acted as
their new career consultant. Successfully acquired a new 30% fee exclusive retainer placement contract
for a company based on previous contingent contract search results.
JEFFREY JAMES WRIGHT
Page Two of Two
Enterprise Rent-A-Car – Charlotte, NC
Account Manager / Assistant Manager Jun 2002 – Jan 2008
Proficiently collaborated in facilitating the acquisition, funding, maintenance, fueling, insuring and selling
of a total fleet of approximately 1,600 vehicles for 40 different clients. Trained clients in the value of
cycling vehicles via cost analysis strategies. Presented business solutions to executive management –
including the CEO, CFO, Sales Manager, Operations Officer, Fleet Manager and HR Director.
Selected Highlights:
Drove an increase in average vehicle occupancy from 81% in 2003, 86% in 2004 and 88% in
2005 by taking a more aggressive approach to reservation policies.
Collaborated with the Utilization Management team in instituting new processes for an October
2005 Furniture Market Event, resulting in a record high operating profit while maintaining an
“excellent” customer service quality score of 88%.
Successfully developed and advanced the careers of nine employees toward management
positions.
______________________________________________________________________________
Education
Wake Forest University – Calloway School of Business & Accountancy
Bachelor of Science, Business (May 2002)
Superior School of Real Estate (accredited by North Carolina Real Estate Commission)
NC Real Estate Broker License #284357 (Apr 2015)
______________________________________________________________________________
Areas of Expertise
General Management
Process Streamlining
Staff Training / Oversight
Marketing Programs
Operations Management
Operations Oversight
Contract Negotiating
Sales Forecasting
Business Development
Budget Oversight
Procurement Strategies
Cost Reduction Planning
