Jcn12 intranet systems in finland 2012 tolvanen perttu

Perttu TolvanenWeb & CMS Expert, Partner

North Patrol Oy1

Clash of the intranet CMSsSharePoint vs. Confluence vs. Liferay vs. Drupal

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Advisor in buying web projects

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North Patrol was founded by industry experts Sami Kalanen and Perttu Tolvanen.

More information:www.northpatrol.com

We have exceptionally wide-ranging expertise with various Internet, intranet and extranet platforms and content management solutions.

North Patrol is an independent consulting company without ties to system vendors. We assist our customers particularly in project planning and in selection of technologies.

We offer support to customers planning and implementing Internet, intranet and extranet projects.

http://www.northpatrol.com/

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Main questions today

1. What kind of intranet projects are there? 2. How well does each system answer to each scenario?3. Summary: The good, the bad and the ugly of Confluence

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The great divide

Knowledge workers = active consumers & creators in intranet

Process workers = mainly readers of the intranet

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Common intranet concepts



Communicational intranet concepts (news heavy ”websites” that

contain instructions for employees)

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Social intranets (usually communicational

intranets with added openness & discussions &

profile pages)

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”Digital desktop” concepts (incl. DM, project sites,

discussions, task lists, reports)



Project sites (the new

document management)



profile pages)

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profile pages)

Intranets for complex

organisations (organisation has large

numbers of both process & information workers)



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Scenario evaluations

• Estimated fit for the scenario means that the system offers needed functionality as a product feature or with very little work.

• Value has also been given to availability of vendors that have experience of the system and intranet projects.

Estimated fit for the scenario

Price

Money for nothing

The league of big boys... (IBM, Oracle).

Bang for the buck!

LiferayConfluence

SharePoint Drupal

Alfresco

EPiServer (Web CMS)

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Communicational intranets

• Projects are very similar to website projects. • Complexity comes mainly from user management.

Sometimes also from having operations in different countries and from mixture of different languages.

• CMS selection is farely easy task. Almost any web content management system is fine.



Any middle-series web content management system (eg. EPiServer, Crasman)

Price

Money for nothing


Bang for the buck!

Confluence

SharePointLiferay


Drupal

Wordpress

SharePoint intranet packages

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Social intranets

• Usually quite similar projects as communicational intranets. Concepts just have more experimental aspects.

• Cultural resistance and developments of big social media sites are the main challenges. User expectations change fast.

• CMSs are not really following. Just experimenting.

Any middle-series web content management system

Price

Money for nothing


Bang for the buck!

Confluence

Liferay


Wordpress



profile pages)

EPiServer Relate+ SharePoint

2013*

Drupal

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“Digital desktop”

• Often heavy-weight projects that try to solve everything.• Heavy custom development is expected – and at the same

time customers expect strong product features, for example for document management. risky combination.

• *Note: SharePoint’s intranet packages are not yet available for the new 2013 version.

Price

Money for nothing


Bang for the buck!

Confluence

Liferay


Wordpress

SharePoint

Drupal





Alfresco

SharePoint intranet packages & 3rd party tools

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Complex intranets

• Multinational corporations or organisations that have very different business areas under the same brand.

• Complexity comes usually from country and language and business level exceptions which are pretty much impossible to support with any CMS product.

• Additional complexity can also come from integrations.

Price

Money for nothing


Bang for the buck!

Confluence

Liferay


Wordpress

SharePointDrupal

Alfresco




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profile pages)






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Summary









profile pages)






SharePoint

Drupal

Confluence

Liferay

Liferay

SharePoint

Drupal

Alfresco

Wordpress

EPiServer Relate+

SharePoint intranet packages & 3rd party tools

Confluence

Any middle-series web content management system (eg. EPiServer, Crasman)

SharePoint & packages

Confluence

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Summary: Confluence – ugly / bad / good

Vendors not selling

themselves as intranet experts.

Amazing calendar system.

Some things surprise

people who have used

”traditional CMSs”.

Limited amount of

great intranet specific addons (like Refinedwiki).

Document management

capabilities are missing.

App Store model has

already some history behind.

Social features are quite

mature – and are improving all the time.

User interface improvements

are content producer focused.

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BUYER´S GUIDE TO WEB PROJECTSwww.northpatrol.com/blog

Jcn12 intranet systems in finland 2012 tolvanen perttu

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