Juan Carlos Nájera Mora. (506) 7219-1520

jcnajera@live.com

I am an experienced Information Technology professional with proved record as a solution architect and IT consultant. With 25+ years of experience, leading teams accounted for design, build, securing,

implementing, deploying and operating high-end enterprise business and government solutions. Active Microsoft Certified Trainer/Consultant since 1998 specialized in Microsoft database technologies, business

intelligence, data integration solutions and general development tools, with experience on Oracle database, ETL, and Essbase BI tools. With experience creating advanced training strategies and content for

established IT teams. Looking for a lead position, where deep technical skills and project management experience are required. Ready to bring constant innovation and improvement to provide value and

knowledge to any organization where a change agent is needed.

Results-oriented, quality-driven, self-motivated, business-savvy with experience in different IT roles serving a variety of industries and government areas.

Broad experience is identifying and managing organization requirements. Capable of design and implement innovative, cost-effective, secure, technologically-advanced IT solutions to support business process optimization initiatives.

Proved expertise assembling and training high-level specialized teams from ground-up to meet diverse, challenging business demands.

Good communicator with proven ability to gain cooperation and build consensus among diverse groups to successfully achieve win/win outcomes and project deadlines.

Participative leadership and management style, encouraging collaboration toward the common goal.

Managing experience.

Fourteen years of experience as a manager and team lead with small to medium high profile field service engineers

and various development teams across multiple organizations.

Had lead interaction and acted as a liaison between multiple specialized consulting teams from various vendors from

multiple cultures and geography locations to build and implement complex solutions, services with challenging

schedules, operational agreements, policy compliance and resource allocation.

Environment administration skills.

Experience with ITILv3 guidelines, Cobit and government regulation compliance.

Specialized certified technical trainer skills.

Having worked as a certified trainer for the last 16 years, I have the privilege of train hundreds of IT professionals,

developers, academic staff in prestigious regional technical universities, and two or three generations of actual

consultants from almost any partner in the market today.

I had participated in the make of official training courseware, private consulting content; custom-made training

programs for IT departments in most regional government, corporate and banking organizations.

Recently had the responsibility for build automated and self-training content using Oracle’s UPK product for global

financial teams.

Consulting experience.

Founder of a successful regional awarded small local consulting firm, acting as a field engineer specialized in operations, performance tuning, scalability, high availability and DRM of n-tier platforms, applications and databases.

Solution architect skills and experience highlights.

More than fifteen years designing and building end-to-end enterprise and government solutions.

Experience integrating infrastructure products, management solutions, High–end backend services, scalable middleware solutions, and modern front-end applications.

Experience designing and building enterprise data platforms, web front-end infrastructures, distributed web services, cloud and hybrid solutions to support banking, e-government, and corporate business customers.

Experience optimizing design, performance, security, scalability, and high availability to existing and new solutions.

Experience leading conceptual, logical and physical architecture designs for: o Platform and data services. o Data integration. o Software architecture o Application life-cycle management (ALM) and DevOps initiatives. o Product implementation strategies. o Application infrastructure components. o Platform management solutions. o Operational and administrative process design and optimization. o I.T. Staff training and specialization. o I.T. Security assessments and application and data security strategies. o Experience assembling Governance, IT best practices, regulatory compliance strategies for new and

existing solutions.

Enterprise Data Management skills.

More than seventeen (17) years as Certified System Engineer, DBA, and IT-PRO I have deep knowledge and experience creating and supporting enterprise data management solutions based on Microsoft SQL Server family of products from 4.2 version to the latest versions. High-performance transactional databases, operational data stores, data marts and data warehouse solutions, business intelligence and collaboration solutions, Quality of data, MDM, DMR, reporting, ETL solutions.

Recently have participated in various supporting roles implementing and supporting solutions using Oracle Databases, Essbase and ODI ELT tools integrating existing Enterprise Financial

Integration solution expert.

Over my career, I had the opportunity to work as design and implementation specialist with products and services that integrate platforms, solutions, identity and business data sources across platforms and over corporate limits.

In Electronic Data Interchange (EDI) I had used BizTalk to integrate B2C and b2B solutions for a large international retail chain, inter-company services, products, and materials exchange. Also, I had designed and implemented integration solutions by using custom made web services.

I had designed and implemented more than twenty (20) database replication solutions to integrate complex data stores for private, corporate and government organizations.

I also worked building heterogeneous replication environments integrating mobile disconnected platforms, cloud, on-premise and hybrid solutions.

Security solutions architect.

My background and experience as a developer and database expert helped me create a solid reputation as IT security expert. I had the opportunity to design and implement identity management solutions, security risk assessment applications and I had built meta-directory solutions using Forefront Identity Management (FIM). Also, I had helped development teams to integrate native authentication, custom authentication, and claims based authentication and authorization into their solutions.

Among several other solutions, I also had a prominent role designing and implementing security controls for the solution that publish the Costa Rica National and cantonal election data during national Election Day as support for the electoral authority (TSE) since 2006. Also, I oversaw design the digital signature part of the solution, design the backend data capture solution, report building, and publishing solution and train the TSE’s development team to move from ORACLE technology to Microsoft platform using SQL Server, SQL Server Reporting Services, and dot-Net platform during at least three elections.

Collaboration solutions.

Looking for the perfect set of skills as a solution architect and in response to corporate and government demands as Certified Solution Developer and ITPRO, I had deep knowledge designing and implementing SharePoint-based collaboration solutions, even adding and integrating new and legacy solutions to corporate intranet and internet farms.

Application Life Cycle (ALM).

I had built a strong knowledge and experience in all phases of the application lifecycle during my years as

development team consultant. From gathering requirements, designing, building, testing, deployment, operation,

change management and incident management, using ALM suites like TFS, Agile, SCRUM, Rational and MSF

methodologies, complemented with PMI project management methodology and CMM Software Maturity models.

During the last 25 years, I had the opportunity to build and deploy: Command line tools, Windows-based client

applications, Web Forms and Web Services applications, Server based distributed applications, Mobile and scripting

solutions for hundreds of customers across diverse areas and industries. The government, banking, logistics, retail,

booking/gambling, call center, tourism, industry, services, health care, Oil, transportation, news, and insurance.

Other related skills.

Although I am not an expert in the basic infrastructure side, because of the type of work I had done I am being exposed to most of the Microsoft server and client operating systems and services. Even design custom hybrid and private cloud solutions using VMware, Hyper-V, and Microsoft System Center management suite.

Professional affiliations Sixteen years as Certified Trainer, over thirty (30) certification exams, and officially qualified by Microsoft to teach

about 130 official curriculum courses (MOC).

Microsoft

Microsoft Certified Professional (MCP) ID 120539

Microsoft Certified Trainer (MCT):

Microsoft Certified Application Developer (MCAD):

Microsoft Certified Solution Developer (MCSD):

Microsoft Certified DBA (MCDBA):

Microsoft Certified IT Professional (MCITP):

Database Administrator

Microsoft Certified Technology Specialist (MCTS):

SQL Server

Sharepoint 2010

Biztalk 2002

TS: Microsoft Forefront Identity Manager 2010

Microsoft Certified Systems Engineer (MCSE)

For more information about my certified qualifications visit:

https://mcp.microsoft.com/Anonymous//Transcript/Validate

Use my transcript ID: 680768 and my Access code: Jcnajera2014

Professional Experience Six companies during last 27 years as an example of stability and commitment.

Brightstar.

Financial Systems Global team member (2015-2016).

IT Architect.

www.brightstarcorp.com

Reporting directly to the Global Financial Systems VP, had the opportunity to be part of a global

team in charge of implementing and administering the finance integration effort and platform

used to consolidate multiple ERP solutions for more than 149 legal entities across 50 different

countries. Traveling 50% of the time, with multiple projects roles and interacting with global

finance teams and consulting firms like EY, Hackett and several other consulting teams from across

the US.

LATAM IT Architect (2014-2015).

I.T. Architect and development team manager.

www.brightstarcorp.com

Originally hired as IT architect and team manager based on the Shared Services Center in Costa

Rica. Worked in a team that provides customer facing third-party logistics applications for LATAM

region telephone carriers. Working directly with the LATAM region CIO designing and

implementing solutions and architectures was promoted in short time from team member to a

regional and global team later.

Biznet Corporation

Founder Member in 2000 - 2014

Solution Architect/Trainer: data and development tools

www.biznetcorp.net

Microsoft Consultant focused on security, systems integration, data and database services and application lifecycle

management. Sr. Lead Consultant on server solutions including but not limited to performance analysis, high

availability, reporting and Business Intelligence for high-end corporate customers services profiling.

New Horizons

Feb 1998 – 2002

Certified trainer for development tools and database solutions

www.newhorizons.com

Microsoft authorized and certified trainer for database technologies and development tools and languages, during

my time in this organization I had the role of train thousands of IT Staff. Almost a generation of the actual vendor

consultants. Academic technology professors and corporate development teams for most of the biggest regional

companies have participated in one or more of my classes.

Diginet de Costa Rica

1992 – 1997

Development team lead and system analyst

(out of business)

Diginet was one of the first development/training/consulting partner specialized in automatic ID, barcode, logistics

and factory and process automation in Costa Rica. Was a side project for one EX-IBM and GBM executive those

years later returned to GBM and close the operation of Diginet and other three sister companies.

During six years: I started as a developer in charge of client-side applications and then move to the integration of

heterogeneous platforms and ended as system and solution designer. Working in small to large projects integrating

automatic ID systems, building networks of devices using legacy communication protocols, integration, and control

of industrial process controllers and then working in as architect for the first generation of build in Costa Rica

solutions that use the new “Internet” for commercial and industrial proposes.

Botica Francesa

1990 – 1992

Developer and system analyst

(out of business)

Botica Francesa was a traditional small national pharmaceutics. This job was my first formal work as a professional

developer; the task was port a legacy minicomputer multiuser and proprietary ERP system, to a new generation

solution using networked microcomputers on Arc-net networks, Novell operating system, DOS clients and Xbase

database solutions.

Other experience

1988 – 1990

Earlier experiences

One year as a junior developer for a small development team.

Two years in the role of PC-support and computer lab administrator for a commercial computer school in San

José Costa Rica.