JAWED AKHTER

E-mail : jaidjawed@gmail.com

Contact : +91-8121752679,+91-9708009601Current Address : C/O: Altaf Ahmed Building H.No-10-3-18/1,2nd floor, Humayun Nagar Mehndipatnam, Hyderabad Telangana,500028(INDIA)

CARRIER OBJECTIVE

To ensure challenging position in a growing organization where I would be able to utilize my capabilities to the best extend and in the process add value to the organization and my career.

ACADEMIC CREDENTIALS

Course College/University/Board Year

B.TECH(Electronics and Communication)

Jawaharlal Nehru Technological UniversityHyderabad

2011-2015

Senior Secondary Schoolexamination(Class XII)

Bihar School Examination BoardPatna, Bihar

2008-2010

Secondary School examination(Class X)

Bihar School Examination BoardPatna, Bihar

2008

Experience 1.4 Year till day

SOLID SYSTEM GLOBAL (at Tata Teleservices Ltd Hyderabad site) as Sr. Trainee Engineer on 10 August 2015. Desktop support to NIC Hyderabad (All Branches) 10 August 2015 to till Day. Industrial visit to Videocon Telecommunication PVT. Chennai Data Center for physical inspection, DC Audit, check list

report, Networking and Hardware/software support.(February 2016)

Every Wednesday, Saturday visit to Ctrls (Asia’s Largest Tier IV Data center) for DR Activity and Logged Ticket/case.

Job Responsibility

Diagnose and providing Hardware, Physical inspection, Data Center Audit, Check list report, Networking and software support to DELL,HP,IBM ,SUN ,EMC ,Super DOMS servers and Network Devices to our clients aresuch as TATA Tele Service Ltd, TATA AIG, Microland, Wipro, Aircel, Videocon, Unitech, NIC Hyderabad,Bank of America, Kirby and Maintech.

Desktop support to NIC Hyderabad (All Branches) Logged Ticket/Case. Every Wednesday, Saturday visit to Ctrls (Asia’s Largest Tier IV Data center) for DR Activity (Physical inspection, Data

Center Audit, Check list report to client servers, Network devices, EMC, Switches, Router and wireless devices).since October 2015 to till day.

PROFESSIONAL WORK HISTORY

SOLID SYSTEMS GLOBALPROJECT: Sr. Trainee Engineer (Tech and Field Support) Hyderabad India (Data Center)Duration: 10 Aug 2015 to Till Day Act as Tech and field support Engineer to Troubleshooting of Server and Datacenter Calls in Telangana state area, Diagnosis

and Resolving the problems, Providing and Extreme level of support to Customer of Wipro InfoTech Ltd (TTSL,TCS,TPL, TATA AIG,WIPRO,MICROLAND, Unitech, MAINTECH & BANK OF AMERICA Data storage center.)

Logged Ticket/case. Responsible to Manage Field Engineers according to Server and Datacenter Calls across India. Provide Guidance related to incident about Server such as; Problem, Diagnosis steps, Activity Action Plan as required,

Configuration of Network Systems, Clustering, RAID, ADDS Configuration, Collecting Logs related to the problem, Etc… Installing supported network devices, hardware, software, and applications on the PCs and Servers. Providing guidance related to Windows, Linux O/S support.

PROJECT: 01

Tata Tele Services Ltd. Data Centre (Hyderabad) Duration: 10th August 2015 to till date. Role and responsibility:-Sr. Trainee Engineer

Respond to, and diagnose problems through discussions with users, including problem recognition, logs, resolutionand RCA.

Logged Ticket/case. Site Engineer in Tata Tele Services Ltd (Data Centre) Hyderabad. Provide technical support for HP servers, HP storage, DELL, SUN, Super DOMS and IBM servers. Implements RAID, OS installation, services in windows and Linux environment. Daily check health status of server and storage.

PROJECT: 02

Tata AIG Data Centre (Hyderabad) Duration: 10th August 2015 to till date. Role and responsibility:-Sr. Trainee Engineer Physical Verification, DC Audit, Physical Inspection and DR Activity. Logged Ticket/case. Provide technical support for HP servers, HP storage, DELL, SUN, IBM servers, Network Devices. Weekly check health status of server and storage.

PROJECT: 03

WIPRO and KIRBY (Hyderabad) Duration: 1st September 2015 to till date. Role and responsibility:-Sr. Trainee Engineer

Server, (at Data Centre) Network system hardware support.

PROJECT: 04

AIRCEL (Hyderabad ctrls Asia Largest Data Center) Duration: 1st January 2016 to till date. Role and responsibility:-Sr. Trainee Engineer

Server, Network system hardware support Tech and field support.

Diagnose server (at Data Centre) and network systems.

PROJECT: 05

UNITECH (Hyderabad All Branches) (and Data Center)Duration: 1st January 2016 to till date. Role and responsibility:-Sr. Trainee Engineer

Respond to, and diagnose problems through discussions with users, including problem recognition, logs, resolutionand RCA.

Provide technical support for HP servers, HP storage, DELL,SUN and IBM servers. Implements RAID, OS installation, services in windows environment.

PROJECT: 06

National insurance company (NIC Hyderabad All Branches and Data Center) Duration: 1st June 2016 to till date. Role and responsibility:-Sr. Trainee Engineer

Desktop and networking support. Respond to, and diagnose problems through discussions with users, including problem recognition, resolution and

RCA. Implements RAID, OS installation, services in windows environment.

PROJECT: 07

TATA Project Ltd (Data Center) Duration: 1st November 2016 to till date. Role and responsibility:-Sr. Trainee Engineer

DELL,HP,SUN,IBM Server Respond to, and diagnose problems through discussions with users, including problem recognition, logs, resolution

and RCA Tech and field support. Diagnose server (at Data centre).

PROJECT: 08

Bank of America/MAINTECH (Data Center) Duration: 15st November 2016 to till date. Role and responsibility:-Sr. Trainee Engineer

IBM X3650 M3 Server, Full support Respond to, and diagnose problems through discussions with users, including problem recognition, logs, resolution

and RCA Tech and field support. Diagnose server (at Data centre).

STRENGTH

Always believe in positive approach and try to give best to achieve success. Ability to learn new things quickly Good Analytical approach Good Communicator& Typing Very well Team Leader

SOFTWARE & HARDWARE SKILLS

DELL,HP,IBM ,SUN,SUN Oracle Servers, Controller, EMC, SUPER DOMS Network Devices(Hardware & Software Hardware/Software Installation, Maintenance, Troubleshoot)

Desktop Support (DELL,LENOVO,SUN,HP) Windows Administration (MCSA 2008, 2012 Server Installation, Operating, Troubleshoot) Hardware & Networking Wireless ,CCTV CCNA (V2.0 Configuration, Installation, Operating) Linux (RHEL 7,centos 7) (Installation, Operating) Microsoft Office 2007,2010 &2013,Computer Communication ,Internet, C++ Course on Computer Application & DBMS Concepts(Troubleshot) Computer Fundamentals ,OS Windows/Linux (XP/7/8,Red Hat, Centos, Installation, Operating, Troubleshot)

PROFESSIONAL TRAININGS

Major Project on Wireless robot with IP Technology (3 Months 2015) Mini Project on Wireless robot with DTMF (1 Month 2014) Participate in International Work Shop on IPTTA(Image Processing Technology tools & Application) (23/01/2014) Training in BSNL On Tele communication (15 Days 2013) Project cum workshop on Robotic ARM using DTMF technology (2011)

LANGUAGE KNOWN

English (Speaking/ Writing/ Reading) Hindi (Speaking/ Writing/ Reading) Urdu (Speaking/Reading)

PERSONAL DOSSIER

Name : JAWED AKHTERFather’s Name : Mr. Akhter AlamMother’s Name : Mrs. Ruby KhatoonDate of Birth : 05th Jan 1994Passport No : N1645719Date of Issue and Expiry : 28/07/2015 and 27/07/2025Sex : MaleNationality : IndianReligion : IslamMarital Status : SingleHobby : Playing CricketPermanent Address : Noniyar Toli Christian Quarter Ward no-07, Bettiah West Champaran Bihar .

DECLARATION

I hereby declare that the details mentioned above are true to the best of knowledge.

Place: Hyderabad (INDIA) JAWED AKHTER