January 2016 – December 2016

2016 is just around the corner! So where will

the year take you?With just a month to the year end, you should be well on your way to meet the

forecasts set for 2016.

Have your goals been realistic? Has your market changed and are the products

and services meeting your customer/clients requirements? Has the international

economy impacted on the local business?

With a challenging economic environment it is important to be tuned in on all of

these events.

Having competent staff, well skilled in using technology and communication

skills will provide a level of agility for organizations to react to change.

With our experience in assisting Business we are ready to provide you with the

IT and PD skills required to meet the challenges.

Call us to discuss how you can benefit from developing programs for your

people?

Windows 10 has landed!

Microsoft released Windows 10 in mid July. So what is in store for users ahead?

The Microsoft Windows 10 Insider Program running the technical preview ran

with over a million users since October 2014.

Windows 10 has new features such as the Cortana online aide, facial

recognition for security and the powerful looking Microsoft Edge web browser.

These are likely to prompt some users to upgrade their hardware. Windows

Explorer has been renamed Microsoft Edge, and the Favorites list has been

replaced by a new list called Quick Access.

Microsoft hopes to see a constant uptake knowing full well it is likely to take

some time!

Call us to discuss your upgrade training requirements for Windows 10

users

Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at saimohan@megatech.edu.my or randip.kaur@megatech.edu.my

Leadership, the

differentiator of great

organizations!

In a difficult marketplace, it has become very

important to invest in developing and retaining

the most important asset, your people!

Successful leaders will focus on building a

culture of achievement and accountability

around the vision.

Great leaders create an atmosphere that drives

the group to achieve pre-determined outcomes.

They do this by utilizing their people in

developing and increasing their capabilities.

This directs staff to create an accountability

which is a two-way commitment based on

positive relationships between managers and

teams, where each supports each other.

When the set goals are achieved, it’s important

to celebrate the success. That enhances the

overall team spirit and motivation further

providing a positive attitude moving ahead.

With these successes the staff feel appreciated

for their commitment provided. With this culture

embedded throughout the organization there

continues to be an increase in performance that

delivers ROI.

Call us to discuss your training plan.

Training Courses

Information Technology

Microsoft® Excel

Building Financial Models With Microsoft® Excel

Introduction to PowerPivot 2010/2013

Maximizing Microsoft® Excel Tools for Fast & Accurate Business Reporting

Maximizing Microsoft® Excel Tools for Fast & Accurate Business Reporting

Maximizing Pivot Table in Microsoft® Excel 2007/2010/2013

Microsoft® Excel 2007/2010/2013 – Intermediate Level

Microsoft® Excel 2007/2010/2013 – Advanced Level

Microsoft® Excel for Beginners

Microsoft® Excel for Intermediate/Advance User

Microsoft® Excel VBA for Non-Programmers

PowerPivot 2013 for Microsoft® Excel

Tips & Tricks in Microsoft® Excel Functions & Formulas

Using Formulas & Functions in Microsoft® Excel 2007/2010/2013

ITIL® Service Management

ITIL® Continual Service Improvement

ITIL® Foundation Certification Training

ITIL® Intermediate Service Design

ITIL® Service Operation

ITIL® Service Strategy

ITIL® Service Transition

System & Cyber Security

Computer Forensic Workshop

Cyber Security Foundation 2015

Cyber Security Training for IT Administrator

Hacking & Penetration Test for IT Administrator

IT Security Practitioner

Penetration Testing with Kali™ Linux

Scrum Agile Methodology

Scrum Developer Certified

Scrum Master Certified Professional

Microsoft® Server Family

Configuring & Managing Windows Server 2012 R2 & Exchange Server 2013

Microsoft® Windows

Configuring Windows 8.1

Microsoft® PowerPoint

•Creating High Impact Microsoft® PowerPoint Presentations

•Microsoft® PowerPoint 2010/2013 Intermediate/Advanced

IT Governance & Management

•Advanced Information System Auditing

•Implementing & Migrating to COBIT® 5 in the Governance of Enterprise IT

Communication & Interpersonal

Being the Coloured Brain Communicator

Communicating with Impact Using NLP

Conflicts & Differing Cultures at Workplace: Are We Communicating Effectively?

Dealing with Difficult People in Manufacturing

Dealing with Difficult Stakeholders

Developing Workplace Interaction & Interpersonal Skills

Enhance Your Communication Skills

From Conflict to Collaboration

Influential Communication at Work

The Power of Effective Communication &

Interpersonal Skills for Professional

Towards 5-Star Communication Skills in Providing

Excellent Service

Leadership & Supervision

Achieving Corporate Excellence through Dynamic Leadership & Entrepreneurship

Being the Coloured Brain Leader

Call Centre Team Leaders Training Workshop

Effective Supervisory Skills & Personal Development for Middle Management

& Executives

Essential Leadership Skills For Supervisors and Managers

Executive Development Program

Lead to Win - Transformational Leadership

Leading In Crisis - Taking Command & Control of Crisis Situation & Communication

Management Development Program

Strategic Management and Leadership

Supervisory Development Excellence Program

Supervisory Enhancement for Leadership Excellence

Supervisory Skills for Factory Supervisors

The Right Leadership Style for the Leaders of 21st Century

The Situational Leadership Skills

The Ultimate Leader

Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at saimohan@megatech.edu.my or randip.kaur@megatech.edu.my

Clerical & Administrative Skills

Administrative Enhancement Skills

Administrative Transformation Excellence

Clerical Development Program

Effective Secretarial and Office Management

Evolution of the Office Administration

How to Manage and Organise Office Records and Files Efficiently

Office Administrative Skills

Secretaries Week Special

Call Centre Essentials

Call Centre Operation Management for Team Leaders

Call Centre Team Leaders Training Workshop

Complaints Management: Customer Feedback & Complaint Handling

Customer Service Excellence

English Communication for Call Centre Environment

Handling Difficult and Demanding Customers

Power Phone Image at Front Desk

Servicing at Call Centres

Telephone Techniques & Etiquette for Call Centre Professionals

Telephone Techniques that Win Customers

Training Courses

Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at saimohan@megatech.edu.my or randip.kaur@megatech.edu.my

Team-Building

Bringing out the Best in You: Effective Personal Development for Employees

Indoor Team-building: Building a Dynamic Team

Lead To Win – High Impact Team Synergy

Team Dynamics – Realign Team Towards Excellent Performance

Team-building: Avatar Experience

Team-building: Integration to Progression

Team-building: T.E.A.M Towards Excellence

Team Building — Bond to Win

Team-Building for High Performance

Creative Thinking & Problem Solving

Analytical & Critical Thinking Skills

Box Breaking Problem Solving & Decision Making Skills

Creative Thinking and Problem Solving Workshop

Critical Thinking & Decision Making

Innovation and Creativity for Better Performance

Mind Mapping Techniques — Enhance Your Thinking Skills

Synergized Problem Solving Using Analytical & Creative Thinking

Time & Stress Management

Manage Time & Achieve Results

Stress Management: Are We Managing Stress Effectively?

Time & Stress Management — Enhance, Organize & Performed

Time Mastery — Plan & Organize

Time Management Skills

Personal Development & Motivation

Crossroads

Developing & Maintaining Positive Attitude at Workplace

Dimensions of A Top Achiever

Fear the Clock, Ignore the Compass – Relishing Self-Improvement

Finding the Meaning & Developing Joy at Work

Positive Work Attitude – The Key to Higher Productivity

Linguistic Skills

Business English Communication

English Communication for Call Centre Environment

English Communication Skills at Workplace

Grammar is a Tool

Train-the-Trainer

Coloured Brain Communication Trainer Certification

Directive Communication Psychology Trainer Certification

Fundamental of Train-The-Trainer

Mind & Mental Development

Emotional Excellence at Workplace

Health & Safety

Customer Service

Achieving Customer Service Excellent with Effective Communication Skills

Complaints Management: Customer Feedback & Complaint Handling

Creating Lasting Impressions Even in the Most Challenged Situation

Customer Centric Service — The Business Success Factor

Customer Relationship Management — Art of Customer Retention

Customer Service Excellence

Excellence Customer Service for Branch Staff

Handling Difficult and Demanding Customers

Impressing Customers at First Sight

Managing Difficult Customers

The STAR Principles Towards Excellent Customer Service Mind-set

Towards Addressing the Needs of Difficult Customers through Effective Communication

Towards Excellent Customer Service through Effective Communication

Business Etiquette

Corporate Grooming and Etiquette

Corporate Grooming & Business Etiquette Workshop

Corporate Grooming, Protocol & Business Etiquette for Professionals

Email Etiquette

Ethics at Workplace

Grooming Etiquette and Understanding Personality Workshop

Personal Grooming & Etiquettes

Power Phone Image at Front Desk

Professional Image & Etiquette

Telephone Techniques & Etiquette for Call Centre Professionals

Telephone Techniques that Win Customers

Writing Effective Emails

Sales & Marketing

High Impact Sales Workshop

Improve Sales Skill Using NLP Techniques

Introduction to NLP Selling Techniques

Power Pack Sales Workshop

Relationship Selling

Presentation & Public Speaking Skills

Inspiring Public Speaking & Presentation Skills

Power Business Presentation — Personal Branding & Image

Powerful Presentation Skills

Presentation Skills — Speak it Right!

Successful Presentation Skills

Writing Skills

Effective Business Writing Skill for Professionals

Effective Email Writing for Debt Collection

Effective Report Writing for Business

Enhancing Professional Writing Skills

Report and Proposal Writing Skills

Writing Great Business Reports

Negotiation Skills

Effective Negotiation Skills

Negotiation Power — Pitch it Right!

Negotiation Techniques That Bring Results

Strategic Sales Negotiation for Profit

Training Courses

Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at saimohan@megatech.edu.my or randip.kaur@megatech.edu.my

Occupational Safety & Health (OSH)

Competency Based Training on the Safe Operation of Cranes

Competency Based Training on the Safe Operations of Forklifts

Industrial Safety for Contractors

Forklift Truck Safety Handling & Proficiency Course

Occupational First Aid Skills & CPR

Occupational Safety & Health Awareness Program

HSE Requirements & Audit

HSE Legal Requirements

ISO 14001 & OHSAS 18001 Internal Audit

ISO 14001:2004 Internal Audit

ISO 22000:2005 Food Safety Management System Internal Auditor Workshop

OHSAS 18001:2007 Internal Audit

Workplace EHS Inspection & Safety Audit

Hazard & Risk Management

Hazard Identification, Risk Assessment & Risk Control (HIRARC)

Job Hazard Analysis

Safety Management

Enhancing Safety Performance with Behavioral Safety: Current Trends in BBS

Integrating Leading Measures In Safety Management

Accident Investigation & Reporting

A Structured Approach to Accident Investigation

Incident Investigation, Reporting & Prevention

Environmental Health & Safety (EHS)

Chemical Spillage & Discharge Response Procedures

Emergency Response to Chemical Spills

Analysis & Problem Solving

Advance Quantitative Decision Making

Basic Quantitative Decision Making

Failure Mode & Effect Analysis (FMEA)

Introduction to FMEA

Root Cause Analysis & FMEA

Root Cause Analysis with 8 Disciplines Method

Certification Programs

Certified Lean Six Sigma Black Belt

Certified Lean Six Sigma Green Belt

Certified Lean Six Sigma Technician

Certified Master Black Belt

Certified Operational Excellence Manager

Production & Supply Chain Management

Effective Store and Warehouse Management

Inventory Management in the Supply & Demand Chains

Practical Production Planning & Control

Theory of Constraints in Manufacturing

Techniques & Methodologies

How to Achieve a Defect Free Environment by Using Poka-Yoke Concept

Increase Operation Productivity & Flexibility though Quick Changeover

Measurement System Analysis (MSA)

Planning & Execution for Getting the "Right" Things Done!

Statistical Process Control (SPC) by Excelforth

Statistical Process Control (SPC) by Global Corporate Academy

Statistical Process Control (SPC) by Knowledge Hub Asia

Training Within Industry (TWI) — Standard Work, Motion and Time Study

ISO & Quality Management

ISO 22000:2005 Food Safety Management System Internal Auditor Workshop

ISO/TS 16949:2009 Awareness Workshop for Automotive Industry

ISO 9001:2000 Internal Quality Audit

ISO 9001:2008 Awareness (By TED Integrated)

ISO 9001:2008 Awareness (By Knowledge Hub Asia)

Lean Concepts & Practices

5S Housekeeping & Visual Management

5S to Kaizen

Effective 5S Implementation

Kaizen Continuous Improvement

Lean Manufacturing for Optimum Efficiency

Waste Identification through Learning To See

Value Stream Mapping (VSM)

Service & Maintenance

Introduction to Total Productive Maintenance (TPM)

Predictive Maintenance Analytics: For Zero Breakdown Machines

& Production Systems

Energy Management

Energy Efficiency for Plants/Manufacturing

Manufacturing Operations

Training Courses

Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at saimohan@megatech.edu.my or randip.kaur@megatech.edu.my

Human Capital Management

1-Day Practical Workshop on Job Design

A Practical Approach to Measuring & Reporting Training Effectiveness

Competency Based Approach to Training Needs Analysis

Effective Employee Engagement

Effective Manpower Planning

How To Fit Competency-Based Model Into Your Organization

Human Resource Management: Best Practice

People Management Skills

Recruitment & Selection

1-Day Talent Selection with Behavioral Event Interviews

3-Day Talent Selection with Behavioral Event Interviews

Behavioral Event Interview Skills

Best Fitting the Best Talent

Competency-Based Interviewing Skills

Competency Frameworks for HR

Effective Interviewing Skills

Interviewing Skills for Non-HR Personnel

Right Hires with Behavioral Event Interviews

Laws & Legislation

Conducting the Domestic Inquiry in Malaysia

Investigation & Prosecution skills for Domestic Inquiry

Malaysian Labor Laws and Employment Act

Protection of Employers Rights, Legalities and Implications

The Employment Act 1955 for Line Managers Workshop

Understand the Law & Application of Employment Act 1955

Understanding the Labor Law and Domestic Inquiry

Why & How to Conduct Domestic Inquiry

Industrial Relations

Carrying Out a Retrenchment Exercise

Effective Process & Methodology in Managing Misconduct

Handling Misconduct & Dismissal Workshop

Handling the Non-Performer & Dismissal Workshop

Industrial Relations — The Process and Procedures

Managing Absenteeism at Workplace

Managing Difficult Employees & Absenteeism

Say ‘No’ to Sexual Harassment at Workplace

Sexual Harassment: The Rights and the Right Thing to Do

When, What, Who & How to Investigate Misconduct

Generation Gap Management

Bridging and Managing Generation Gap at Workplace

Connecting Generations at the Workplace

Connecting with Gen Y

Coaching & Mentoring

Effective Coaching & Mentoring Skills

Effective Coaching Techniques for Managers

Manager as Coach

Mentor Mentee Program: Bringing out the best in your mentee

Practical Coaching & Mentoring Skills

The Road Map to a Successful Mentoring Program

Talent Management

Succession Planning

Talent Management

Talent Management & Succession Planning

Managing New Employees & Orientation

How to Induct New Employees & Conduct Orientation

Managing Employees under Probation Period

Performance Appraisal

Performance Appraisal & KPI

Performance Appraisal and Management

Human Resource Management

COMPUTER TRAINING SCHEDULE (Public Intake)

Courses Day Price Year 2016 Training Dates

RM Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

WORD PROCESSING

COURSES

Microsoft Word –

Beginner1 200 5 1 1 4 3 7 11 1 5 4 1 5

Microsoft Word –

Intermediate1 300 6 2 2 5 4 8 12 2 6 5 2 6

Microsoft Word –

Advanced1 400 7 3 3 6 5 9 13 3 7 6 3 7

SPREADSHEET

MANAGEMENT

Microsoft Excel –

Beginner1 200 11 15 7 11 9 13 18 8 19 10 7 14

Microsoft Excel –

Intermediate1 300 12 16 8 12 10 14 19 9 20 11 8 15

Microsoft Excel –

Advanced1 400 13 17 9 13 11 15 20 10 21 12 9 16

PRESENTATION

COURSES

Microsoft PowerPoint -

Beginner1 200 18 22 14 18 16 20 25 15 26 17 14 20

Microsoft PowerPoint -

Intermediate1 300 19 23 15 19 17 21 26 16 27 18 15 21

DATABASE

MANAGEMENT

Microsoft Access –

Beginner1 400 Upon Request

Microsoft Access -

Intermediate1 550 Upon Request

MAIL COURSES

Microsoft Outlook –

Beginner1 200 Upon Request

Microsoft Outlook -

Intermediate1 300 Upon Request

Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at saimohan@megatech.edu.my or randip.kaur@megatech.edu.my

*Price & Schedule subject to change without prior notice

MANAGEMENT AND PROFESSIONAL DEVELOPMENT COURSES

Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at saimohan@megatech.edu.my or randip.kaur@megatech.edu.my

*Price & Schedule subject to change without prior notice

*Management and Professional Development Courses (run with a minimum of 4 participants)

HOW TO BOOKIt is a good idea to make advance bookings, especially on our popular courses. You can telephone us on

014 727 6629 / 016 2321050 or email saimohan@megatech.edu.my or randipk@megatech.edu.my

You will receive a confirmation letter with all the relevant course details. Please note that payments are

receivable 5 working days prior to course commencement. Transfers, Non–attendance or Cancellations

received less than 5 working days prior to course commencement will incur a fee of 100% invoice amount.

A participant may be substituted at anytime prior to the course.

FLEXIBLE TRAININGAll courses listed on our schedule can also be trained at

your site or as customized courses. Megatech trainers

are experienced in a wide variety of software packages;

please contact us to discuss all your training requirements

Training Course Level

D

a

y

s

Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

Time ManagementIntro/

Inter2 11/12

13/1410/11

Business WritingIntro/

Inter2 15/16 18/19 14/15

Project Management

Essentials

Intro/

Inter2 14/15 15/16 19/20

Negotiation FundamentalsIntro/

Inter2 11/12 19/20

Presenting with ConfidenceIntro/

Inter2 18/19 16/17 24/25

Leadership and InfluenceIntro/

Inter2 22/23 20/21 28/29

Customer ServiceIntro/

Inter2 21/22 25/26 26/27

Change ManagementIntro/

Inter2 18/19 22/23

Management FundamentalsIntro/

Inter2 23/24 26/27

Photo Gallery

Contact Mr Sai /Randip for Registration at 014 7276629/31 OR email us at saimohan@megatech.edu.my or randip.kaur@megatech.edu.my

Training Sessions conducted for some

of our corporate clients from the

Government and Private sector

Malaysia and Indonesia

Major clients includes:

JKR

MTIB

Chubb

RHB Bank

Felcra Malaysia

Jabatan Penerangan Malaysia

Lembaga Lebuh Raya Malaysia

Kementerian Penerangan Malaysia

Lembaga Perindustrian Kayu Malaysia

Setiausaha Kerajaan Negeri Selangor

Setiausaha Kerajaan Negeri Sabah

Stesen Pengesan Siaran Malaysia

Kementerian Perpaduan Malaysia

Majlis Perbandaran Subang Jaya

Mayban General Assurance

DHL Express (M) Sdn Bhd

Jabatan Perdana Menteri

FairChild Semiconducter

Filem Negara Malaysia

Sime Darby Groups

Toshiba – Banting

Pertronas Malaysia

Mayban Life Assurance

Jabatan Agama Islam

U.S Embassy Indonesia

MAA Holdings Berhad

Bank Negara Malaysia

Hartalega Sdn Bhd

Megatech assures you..

expert tuition by qualified, professional trainers who are

experienced in the corporate industry

one PC for each participant

small class size

a training guide /e book for each participant

all courses are run using Competency Based

Training techniques

Microsoft – Certified Partner

certificate of attendance upon completion of the course

quality refreshments / lunches