Jane Zavalishina EMA Brussels 2011 v2
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Transcript of Jane Zavalishina EMA Brussels 2011 v2
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TheRussianregimeforE-money
NewlyadoptedNa,onalPaymentSystemLaw
inrespectofelectronicmoneyregula,on
JaneZavalishinaCEO
Yandex.Money
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Russianpaymentlandscape
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Cash-basedeconomy
SberBank,early 90s
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Retailcashtransac,ons:regulatoryperspec,ve
BankingLawmoneytransferviabankaccounts Moneytransfer/paymentwithoutopeninganaccountaddedin1998 Checksarepossiblealthoughneverused.Noseparateregula,ononlyCivilCodeandbankingselementterms
PostalLawmoneytransfer(postalremiances)viapostofficeswithoutopeninganaccount
FederalLaw#5215-IfromJune181993cashacceptanceforfirmsusingcer,fiedcashregisterswithbuilt-incontrolunit
Basicallyacompanycanacceptpaymentsinitsoffice
ifusingfiscalcashregistersandreceivefundssentbycustomersviabankorposttransfer.
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Banksissuedalotofcards
0
20
40
60
80
100
120
140
200920082007200620052004200320022001
Cardsissued(millions)
DebitCards CreditCards PrepaidCards
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Anddevelopedacquiringinfrastructure
0
100
200
300
400
500
600
200920082007200620052004200320022001
Cardacquiringterminalsinstalled(thousandsofunits)
POSterminals ATMs
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Butwes,llarentthere
ThethreebigBUTs:
1. Onaverageeachci,zenhasacoupleofbankaccounts.Butwhatkindofaccounts?
2. Almosteveryonehasaplas,ccard.Buthowdotheyusethem?
3. Impressivegrowthrate.Butisitenough?
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Keepyoursavingsinthebank
Morethan70%
ofindividualbankaccountswere
savingsaccounts.
Soviet-times poster
recommends putting savingsin a bank instead ofkeeping them in a lockbox.
PaymentsystemofRussianFederaCon,BankofRussia
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Theunconsciouslybankedclients
Formanyyearsnearly10%ofplasCccardtransacConsvolumewerepayments,theother90%
beingcash-outs.
PaymentsystemofRussianFederaCon,BankofRussia
Workers queuing towithdraw money from ATMon payday
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S,llnotenough
2249021469 21178
19179 1885518226 17838
17020
11669
7221
2497
Cardacquiringterminalsinstalled(unitspermillioninhabitants)
Source:TheentralBankoftheRussianFederaCon,www.cbr.ru
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TheTerminalsstory(cash-inkiosks)
Re-inven,ngcashpayments
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Late90s:scratch-cards
Retail stores sell piles oftop-up cards
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Early2000s:Internethelps
Internet-based service forreal-time payments inconvenience stores
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Whyemployacashier?
3.Insertcash
2.Inputclientinfo
1.Choosemerchant
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2005-2008:TerminalsBoom
PaymentsOperator
Merchants:
mostly telecoms
Agents:
Thousands ofsmall businesses
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KiosksnowarevitalforMNOs(andviseversa)
89%ofMNOsincome83%ofkioskspayments=
Source:Json&PartnersonsulCng,2010
89%
11%
Kioskspayments
ForMNOs Other
83%
17%
MNOsIncomeCollec[on
Throughkiosks Other
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In5+yearsmostofATMs
offermobiletop-up
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atleasttwiceamonth
withdrawcash
fromandputitinto.
Butpeoples,llprefer
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NoImnotmakingitup:
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Collec,ngpayments:regulatoryarbitrage
Agent
company
Bank
Regulated by Banking Law:
Certified office & equipment
AML Law compliance Full customer identification
for every payment
Regulated by Civil Code:
No special requirements foroffice/equipment/procedures
No customer identificationneeded
Authoriza,on
topayon
customers
behalf
Authoriza,onto
collectpaymentson
Merchantsbehalf(AgentServices
Agreement)
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Terminals:regulatorynightmare
Legalperspec,ve: CivilCodesagentregula,onsBankingLawisavoided Evencer,fiedcashregistersrequirementdoesntapplyanymore Bankshavehugedisadvantageincashpayments
By2009thereare~200000kiosksthat: havehugeamountsofcashinside carryoutpaymentsforbillionsofRubles areusedbymillionsofpeopleeveryday arethemajorpaymentscollec[onchannelforbiggesttelecoms arenotregulatedwhatsoever
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Late-90s:needfore-paymentsinthecashcountry
Problem:
Youcanttakecashfromyourcustomerviainternet!
Solu[on:prepaide-wallets
Veryeasytouse 24/7 Fastcheapandreliable
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Howitworks
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53%
48%
44%
28%
25%
24%
19%
18%
16%
6%
Mobiletop-up
Internetusage(ISP)
Onlineshops
Peer-to-peerpayments
E-,ckets
U,litybills
Socialnetworks
Onlinegames
Digitalcontent(musicvideoebooks)
Finesandtaxes
*TNSsurveyFebruary2011Moscowpopula,onaged18-45
E-moneyisntjustforonlineneeds
Q:Usinge-moneywhatdidyoupayfor(inlastyear)
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PopularityofE-moneyinRussia
E-moneyTerminals Cardpayments
13%
24%
63%
Usedinlast6
month
Awareofbut
didntuse
Notaware
7%79%
14%
16%
29%
55%
27%
19%
54%
SMS-payment
*TNSsurveyFebruary2011Moscowpopula,onaged18-45
E-Moneyisalmostaspopularasbankcards:
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Bankcards
32%
Mobilepayments
2%
WebMoney
8%Yandex.Money
37%
Kiosks
21%
Goslotoelectronicloery,cketssales
Marketshares:virtualgoods
Source:Gosloto,2010
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Marketshares:smalle-shops
Source:RoboKassa,2010
Moneytransfer
2%
Mobilepayments
2%
Kiosks
6%
Bankcards
16%
WebMoney
29%
Yandex.Money
44%
Other
1%
Smalle-shopspayments
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by default
other methods
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Yandex.MoneyDailyPayments
Andcoun,ng
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E-money:regulatoryview
E-wallets
storecustomersmoney
usedforpaymentsnotsavings
mostlyforlow-valuetransac,ons
focusedonremotepayments(internetmobile)
Payment AgentsLaw doesnt apply
Banking Law wouldover-regulate themarket
AML Law changesare needed
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Na,onalPaymentSystemLaw
DiscussionsstartedinFeb2010 LawisadoptedJun2011 InforcefromSept2011 Transi,onalgraceperiodforalreadyexis,nge-moneyissuers,llOct2012
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NPSonE-money:keydefini,ons
Electronicmoney: oneofelectronic(non-cash)formsofmoneyjustlikemoneyonabankaccount
requiresnobankaccount acceptedasmeansofpaymentbythirdpar,es issuedonreceiptoffunds(prepaid)
E-moneypayments: specialtypeofwiretransfers madebyelectronicmeansofpayment(e-walletprepaidcardetc)
Canbeoperatedby banks; non-bankcreditorganiza,ons.
Nowaivers!
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NPSonE-money:BankLite
Newformofnon-bankcreditorganiza,on(NCO):
Authoriza,onandpruden,aloversightbyCentralBank Ini,alcapital~430000EUR(18MMRUR) Limitsonac,vi,es:justpaymentsnocreditnointerestonfundsreceived
Notincludedinna,onaldepositinsurancescheme Ongoingownfunds>2%ofoutstandinge-money 100%ofoutstandinge-moneyinliquidassets
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Physical Person(anonymous)
Physical Person(identified)
Legal entity
Open e-walletNo limits No limits Only entities registered
with Russian TaxAuthorities
No. of e-wallets per
person
No limits No limits No limits
Top-up
bank payment from anypersonal account; moneytransfer; card payment;
cash (+through agents)
bank payment fromown account; moneytransfer; card payment;
cash (+through agents)
bank payment from ownaccount
Receive e-money from Only physical persons Anybody Only physical persons
Pay e-money toAnybody Anybody Only identified physical
persons
Withdrawals
To any personal bankaccount
To any personal bankaccount; by moneytransfer; by cash(+through agents)
To own bank account
E-wallet balance limit 15,000 RUR (~360 EUR) 100,000 RUR (~2400EUR)100,000 RUR at the end ofthe day
E-wallet turnover limit40,000 RUR (~960 EUR)monthly
No limits No limits
!
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