Jane Zavalishina EMA Brussels 2011 v2

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    TheRussianregimeforE-money

    NewlyadoptedNa,onalPaymentSystemLaw

    inrespectofelectronicmoneyregula,on

    JaneZavalishinaCEO

    Yandex.Money

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    Russianpaymentlandscape

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    Cash-basedeconomy

    SberBank,early 90s

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    Retailcashtransac,ons:regulatoryperspec,ve

    BankingLawmoneytransferviabankaccounts Moneytransfer/paymentwithoutopeninganaccountaddedin1998 Checksarepossiblealthoughneverused.Noseparateregula,ononlyCivilCodeandbankingselementterms

    PostalLawmoneytransfer(postalremiances)viapostofficeswithoutopeninganaccount

    FederalLaw#5215-IfromJune181993cashacceptanceforfirmsusingcer,fiedcashregisterswithbuilt-incontrolunit

    Basicallyacompanycanacceptpaymentsinitsoffice

    ifusingfiscalcashregistersandreceivefundssentbycustomersviabankorposttransfer.

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    Banksissuedalotofcards

    0

    20

    40

    60

    80

    100

    120

    140

    200920082007200620052004200320022001

    Cardsissued(millions)

    DebitCards CreditCards PrepaidCards

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    Anddevelopedacquiringinfrastructure

    0

    100

    200

    300

    400

    500

    600

    200920082007200620052004200320022001

    Cardacquiringterminalsinstalled(thousandsofunits)

    POSterminals ATMs

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    Butwes,llarentthere

    ThethreebigBUTs:

    1. Onaverageeachci,zenhasacoupleofbankaccounts.Butwhatkindofaccounts?

    2. Almosteveryonehasaplas,ccard.Buthowdotheyusethem?

    3. Impressivegrowthrate.Butisitenough?

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    Keepyoursavingsinthebank

    Morethan70%

    ofindividualbankaccountswere

    savingsaccounts.

    Soviet-times poster

    recommends putting savingsin a bank instead ofkeeping them in a lockbox.

    PaymentsystemofRussianFederaCon,BankofRussia

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    Theunconsciouslybankedclients

    Formanyyearsnearly10%ofplasCccardtransacConsvolumewerepayments,theother90%

    beingcash-outs.

    PaymentsystemofRussianFederaCon,BankofRussia

    Workers queuing towithdraw money from ATMon payday

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    S,llnotenough

    2249021469 21178

    19179 1885518226 17838

    17020

    11669

    7221

    2497

    Cardacquiringterminalsinstalled(unitspermillioninhabitants)

    Source:TheentralBankoftheRussianFederaCon,www.cbr.ru

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    TheTerminalsstory(cash-inkiosks)

    Re-inven,ngcashpayments

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    Late90s:scratch-cards

    Retail stores sell piles oftop-up cards

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    Early2000s:Internethelps

    Internet-based service forreal-time payments inconvenience stores

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    Whyemployacashier?

    3.Insertcash

    2.Inputclientinfo

    1.Choosemerchant

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    2005-2008:TerminalsBoom

    PaymentsOperator

    Merchants:

    mostly telecoms

    Agents:

    Thousands ofsmall businesses

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    KiosksnowarevitalforMNOs(andviseversa)

    89%ofMNOsincome83%ofkioskspayments=

    Source:Json&PartnersonsulCng,2010

    89%

    11%

    Kioskspayments

    ForMNOs Other

    83%

    17%

    MNOsIncomeCollec[on

    Throughkiosks Other

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    In5+yearsmostofATMs

    offermobiletop-up

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    atleasttwiceamonth

    withdrawcash

    fromandputitinto.

    Butpeoples,llprefer

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    NoImnotmakingitup:

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    Collec,ngpayments:regulatoryarbitrage

    Agent

    company

    Bank

    Regulated by Banking Law:

    Certified office & equipment

    AML Law compliance Full customer identification

    for every payment

    Regulated by Civil Code:

    No special requirements foroffice/equipment/procedures

    No customer identificationneeded

    Authoriza,on

    topayon

    customers

    behalf

    Authoriza,onto

    collectpaymentson

    Merchantsbehalf(AgentServices

    Agreement)

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    Terminals:regulatorynightmare

    Legalperspec,ve: CivilCodesagentregula,onsBankingLawisavoided Evencer,fiedcashregistersrequirementdoesntapplyanymore Bankshavehugedisadvantageincashpayments

    By2009thereare~200000kiosksthat: havehugeamountsofcashinside carryoutpaymentsforbillionsofRubles areusedbymillionsofpeopleeveryday arethemajorpaymentscollec[onchannelforbiggesttelecoms arenotregulatedwhatsoever

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    Late-90s:needfore-paymentsinthecashcountry

    Problem:

    Youcanttakecashfromyourcustomerviainternet!

    Solu[on:prepaide-wallets

    Veryeasytouse 24/7 Fastcheapandreliable

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    Howitworks

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    53%

    48%

    44%

    28%

    25%

    24%

    19%

    18%

    16%

    6%

    Mobiletop-up

    Internetusage(ISP)

    Onlineshops

    Peer-to-peerpayments

    E-,ckets

    U,litybills

    Socialnetworks

    Onlinegames

    Digitalcontent(musicvideoebooks)

    Finesandtaxes

    *TNSsurveyFebruary2011Moscowpopula,onaged18-45

    E-moneyisntjustforonlineneeds

    Q:Usinge-moneywhatdidyoupayfor(inlastyear)

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    PopularityofE-moneyinRussia

    E-moneyTerminals Cardpayments

    13%

    24%

    63%

    Usedinlast6

    month

    Awareofbut

    didntuse

    Notaware

    7%79%

    14%

    16%

    29%

    55%

    27%

    19%

    54%

    SMS-payment

    *TNSsurveyFebruary2011Moscowpopula,onaged18-45

    E-Moneyisalmostaspopularasbankcards:

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    Bankcards

    32%

    Mobilepayments

    2%

    WebMoney

    8%Yandex.Money

    37%

    Kiosks

    21%

    Goslotoelectronicloery,cketssales

    Marketshares:virtualgoods

    Source:Gosloto,2010

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    Marketshares:smalle-shops

    Source:RoboKassa,2010

    Moneytransfer

    2%

    Mobilepayments

    2%

    Kiosks

    6%

    Bankcards

    16%

    WebMoney

    29%

    Yandex.Money

    44%

    Other

    1%

    Smalle-shopspayments

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    by default

    other methods

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    Yandex.MoneyDailyPayments

    Andcoun,ng

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    E-money:regulatoryview

    E-wallets

    storecustomersmoney

    usedforpaymentsnotsavings

    mostlyforlow-valuetransac,ons

    focusedonremotepayments(internetmobile)

    Payment AgentsLaw doesnt apply

    Banking Law wouldover-regulate themarket

    AML Law changesare needed

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    Na,onalPaymentSystemLaw

    DiscussionsstartedinFeb2010 LawisadoptedJun2011 InforcefromSept2011 Transi,onalgraceperiodforalreadyexis,nge-moneyissuers,llOct2012

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    NPSonE-money:keydefini,ons

    Electronicmoney: oneofelectronic(non-cash)formsofmoneyjustlikemoneyonabankaccount

    requiresnobankaccount acceptedasmeansofpaymentbythirdpar,es issuedonreceiptoffunds(prepaid)

    E-moneypayments: specialtypeofwiretransfers madebyelectronicmeansofpayment(e-walletprepaidcardetc)

    Canbeoperatedby banks; non-bankcreditorganiza,ons.

    Nowaivers!

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    NPSonE-money:BankLite

    Newformofnon-bankcreditorganiza,on(NCO):

    Authoriza,onandpruden,aloversightbyCentralBank Ini,alcapital~430000EUR(18MMRUR) Limitsonac,vi,es:justpaymentsnocreditnointerestonfundsreceived

    Notincludedinna,onaldepositinsurancescheme Ongoingownfunds>2%ofoutstandinge-money 100%ofoutstandinge-moneyinliquidassets

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    Physical Person(anonymous)

    Physical Person(identified)

    Legal entity

    Open e-walletNo limits No limits Only entities registered

    with Russian TaxAuthorities

    No. of e-wallets per

    person

    No limits No limits No limits

    Top-up

    bank payment from anypersonal account; moneytransfer; card payment;

    cash (+through agents)

    bank payment fromown account; moneytransfer; card payment;

    cash (+through agents)

    bank payment from ownaccount

    Receive e-money from Only physical persons Anybody Only physical persons

    Pay e-money toAnybody Anybody Only identified physical

    persons

    Withdrawals

    To any personal bankaccount

    To any personal bankaccount; by moneytransfer; by cash(+through agents)

    To own bank account

    E-wallet balance limit 15,000 RUR (~360 EUR) 100,000 RUR (~2400EUR)100,000 RUR at the end ofthe day

    E-wallet turnover limit40,000 RUR (~960 EUR)monthly

    No limits No limits

    !

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