Jan 24, 06 William Rich, Pingtel Corp. IT Expo

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

VoIP is Here…

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2004 2005 2006 2007 2008 2009$0

$1

$2

$3

$4

$5

$6

$7

$8

$9

$10

$ billions

IP PBX RevenuesTDM PBX ShareIP PBX Share

Source: IDC

IP PBX vs. TDM PBX

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

So What’s Next

Open source PBX?

IM+VoIP+presence?

Fixed-mobile convergence?

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2004 2005 2006 2007 2008 2009$0

$1

$2

$3

$4

$5

$6

$7

$8

$9

$10

$ billions

IP PBX RevenuesTDM PBX ShareIP PBX Share

Source: IDC

IP PBX vs. TDM PBX

Why do we need a “next” anyway?

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

Let’s Talk about Talk

Communications no longer

about a phone Mobile & mobile email

Instant Messaging &

communicators

Collaboration tools

Skype + Salesforce.com

(Expanding) plethora of

means and modes

Also creates plethora

headaches, further

“Balkanized” of comms

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

IP PBX - The Good and The Bad

Cut transport costs for

long distance

Reduced MAC costs

Meaningful gains in

corporate productivity or

improved usability?No!

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

How About Open Source PBX?

Holy GrailRocket Science

Excalibur

Key enabler, but not an end itself…

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

“Internet Telephony” - VoIP & Real Time Comms Should Be Like Email

VoIP: Closed, Balkanized

Proprietary hardware Feature islands As expensive as TDM As inflexible as TDM

Email: Open

Ubiquitous with global reach

Hosted IT service Plug & play standard Integrated into the

Internet

TCP / IP

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

Requires SIP Architecture - Not Adds

SIP provides the mechanism that enables communications to evolve from islands to

an integrated community- i.e. the Internet

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

“Internet Telephony” Is Based on SIP & Presence

Single infrastructure for

real time communications

Universally addressable

Plug & play; VoIP features

at the device level

Supports integration

between applications &

communications

Lower costs + more

productivity + better

usability = customer win

Mobile

Voice

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

Internet Telephony For Business

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are needed to see this picture.

IM

SIP Internet Telephony

Voice, Video, Media, Presence

SIP Proxies

PresenceEngine

SIPMedia

SIP ACD

Collaboration/CRM

Web page w/ VoIP & presence

Corporate app w/ VoIP & presence

SIP phones w/ presence

Mobile w/ presence

Laptop w/ VoIP presence

Better features

VoIP, video, presence, mobility convergenceAccelerated open source development

VoIP, video, presence, mobility convergenceAccelerated open source development

Future proof

Plug & play SIPEverything on IP & IT

Plug & play SIPEverything on IP & IT

Better TCO

VoIP integrated w/ business appsVoIP integrated w/ business apps

Better productivity

Uniform presence across enterpriseUniform presence across enterprise

Internet / IP

Singe convergence platformSubscription pricing

Singe convergence platformSubscription pricing

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

Internet Telephony: Efficient Integrated Internet Solution

Web page w/ VoIP & presence

Corporate app w/ VoIP & presence

Corporate app w/ VoIP & presence

IM client w/ VoIP

Better productivity

Better features

Better TCO

Seamless, flat rate, networking - like email

Seamless, flat rate, networking - like email

Users’ preferred interfaceUsers’ preferred interface

VoIP where its most useful

VoIP where its most useful

Consistent services across networks and devices

Consistent services across networks and devices

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

Back to Open Source…Key Enabler“Internet telephony” will be built in open source

Free from vendor constraints

& PBX mindset

Fosters speed, innovation &

qualityBut only successful if it delivers what customers

need

Right product

At fair prices/costs

With enterprise class

support & tools

Pingtel Corp., William Rich, IT Expo, Jan 24, 06

Summary

Market coalescing around session based services &

SIP

“Internet telephony” logical realization for

the enterprise

Better features

Better TCO

Better productivity

Future proof

IP Voice

Seamless IP Connectivit

y

IPTV

All All Session-Session-oriented oriented servicesservices

Who/What Won Big in 2005

Thank YouIt’s next!