James Resume

JAMES TOWNSEND33 Town Line Road, RR#1, Lombardy, Ontario K0G 1L0Phone: (613) 283-9083 Cell: (819) 574-3779 E-mail: [email protected]

EDUCATION_______________________________________________________________ Bishop’s UniversityBachelor of Business Administration Marketing Concentration (Class of 2015)2600 College Street, Sherbrooke, QC J1M 0C8Tel: (819) 822-9600

St. John Catholic High SchoolAcademic Program (Class of 2011)RR#3, 2066 Scotch Line Road, Perth, ON K7H 3C5Tel: (613) 267-4724

WORK EXPERIENCE____________________________________________________________________________________

The Beer Store December 2014 – PresentManager: Steve McAllister75 Lombard Street, Smiths Falls, ON K7A 4Y9Tel: (613) 283-3895

n Customer service n Responsible beer sales in accordance with the Alcohol and Gaming Commission

of Ontario including ensuring age of majority and refusal of sale to customers under the influence of an intoxicant

n Beer sales to licensees and use of special occasions permitsn Conflict resolutionn Store security and closingn Returns management and inventory management

Parks Canada (Rideau Canal) Summer 2012 - 2014Smiths Falls, Combined Lock Station, Lock 29aManager: Tony GunnBeckwith Street, Smiths Falls, ONTel: (613) 283-2103

n Operation of Rideau Canal boat locking systemn Customer servicen Conflict resolution

n Yard and building maintenance

Zellers July 2010 – August 2011Manager: Debbie Dixon275 Brockville Street, Smiths Falls, ON K7A 4Z6 Tel: (613) 283-5551 n Customer service n Special duties included bicycle assembly and repairn Responsible for aisle, shelving and display set-up, and merchandise assemblyn Assist customers with carry-outn Responsible for cart retrieval and store maintenancen Store security at closing

Sport X September 2008 – December 2009Manager: Greg EarlChambers Street, Smiths Falls, ON K7A 2Y2Tel: (613) 284-1632

n Customer servicen Salesn Merchandise assembly and displayn Bicycle, snowboard and ski tune-up and repairn Store maintenance

Mount Pakenham Winter 2005 - 2007Manager: No longer an employee577 Ski Hill Road, Pakenham, ON K0A 2X0Tel: (613) 624-5290

n Teaching assistant to ski instructor in downhill ski school and racing team for children ages 5-10

n Supervision of children during ski classn Ensuring safety of children of ski runsn Reporting progress and concerns to parentsn Accompanying children to break and lunch

VOLUNTEER WORK EXPERIENCE____________________________________________________________________________________________________

Bishop’s University Legacy Fashion Show January-February 20152600 College Street, Sherbrooke, QC J1M 0C8Tel: (819) 822-9600Leadership Certificates Portland, ON K0G 1V0Tel: (613) 272-3302

n Model in student fashion show with proceeds going to the Lennoxville Youth Centre

Country Roads Community Health Centre Summer 2009 - 2010Manager: Emily BeelenStudent Summer Youth ProgramLeadership Certificates 4319 Cove Road, Portland, ON K0G 1V0Tel: (613) 272-3302

n Plan and implement summer youth program n Supervision of school-aged childrenn Lead activities such as sports, crafts, and field tripsn Conflict managementn Reporting of the days activities to parents

CORE QUALIFICATIONS AND COMPETENCIES____________________________________________________________________________________________________

n CPRn Smart Serve Ontarion WHMISn Excellent work ethicn Excellent customer service skillsn Excellent organizational skillsn Excellent interpersonal skillsn Excellent problem-solving skillsn Excellent leadership skillsn Experience with conflict managementn Experience in sales

James Resume

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