Aurora, IL 60502Tel. 630-430-1950Jgilbert630@gmail.comwww.linkedin.com/in/jimgilbert2

James M. Gilbert, PMPPROFESSIONAL SUMMARYEnterprise-client sales professional with proven ability to acquire and manage strategic revenue-generating projects. Secured and managed complex software and custom-application developments, medical, legislative, architectural, financial service and BPO projects worth billions of dollars in gross revenue. Provided team leadership and motivation through active and empathic listening coupled with well-developed written, non-verbal and presentation communication skills. Employed public speaking opportunities effectively with engaging story telling coupled with interactive audience engagement. Generated winning business plans and proposals and obtained favorable media coverage through strong writing abilities. Successfully drafted, promulgated and lobbied to passage state laws highly favorable to my employer.

TECHNICAL SKILLSCertified Project Management Professional (PMP), Proficient in all Microsoft Office Applications, MS Project, MS Visio, Salesforce, Maximizer, Sugar (CRM applications), and Adobe Acrobat.

GENERAL BUSINESS SKILLSSuperior Problem Analysis and Problem Solving, Excellent Negotiation and Persuasion Abilities, Motivational Leadership, Profitable Research Ability, Adaptability to Changing Circumstance and Market Conditions, Positive Relationship Management, Effective and Persuasive Communication Skills including Public Speaking and Media Relations, Strong Work Ethic, Professional Appearance and Demeanor, Commitment to Continuous Life-long Learning and Self Improvement.

SIGNIFICANT ACCOMPLISHMENTS1. Implemented $1.45 Billion of projects in the areas of government relations, financial services, legal services,

systems integration, medical services, software development, database roll-out and new product launches.2. Acquired a 60% market share of the $2 billion Illinois court debt market for my employer by writing the draft

bills and lobbying to passage two Illinois State laws that changed the manner in which debts owed to the Illinois courts are collected. (Law Firm) although I had no prior legislative affairs experience.

3. Won the Largest Court in World (Cook County Circuit Court) as my employer’s first court client (Law Firm) even though my employer had no other court clients at the time.

4. Obtained multiple Special Assistant States Attorney and Special Assistant Attorney General Appointments for my employer (Law Firm) despite the fact that there were no attorneys on staff with experience in collecting debts owed to the courts or state departments of revenue.

5. Personal win-rate exceeding 50% on major proposals and RFP responses.

EMPLOYMENT HISTORYPresident (Owner) 2009 to PresentJMG Revenue, Inc., Aurora, ILRole: Business Consultant

1. Authored business plans and analytics which attracted the desired level of investor funding for clients.2. Wrote winning RFP, RFI and RFQ responses for clients.3. Manage client BPO projects.4. Assembled an exhaustive body of legal research on judgment execution practices within individual states to

benefit Accounts Receivable Management clients.5. Lobby state and local government agencies and legislators on behalf of clients.6. Advise and manage client risk-management and quality-management activities and documentation.7. Represent clients at bidder’s conferences, bid openings and contract implementation meetings.8. Create, manage and maintain client sales collaterals.9. Participate as a Subject Matter Expert on custom client-application development projects. 10. Assist clients in preparing financial and business key performance metrics and analytical reports.

James M. Gilbert, PMP(Page 2)

Director, Government & Institutional Affairs 2004-2009Harris & Harris, Ltd, Chicago, ILRole: New business development and relationships management of major jurisdictions and higher education

institutions. Project management of RFP responses and client implementations. One direct report.

1. Wrote the draft bill and lobbied to passage Illinois Public Act 93-0693 permitting the collection of delinquent court fines, fees, orders of restitution, and judgment orders of forfeiture with the delinquent obligor bearing all costs of collection.

2. Authored the draft bill and lobbied to passage Illinois Public Act 95-0514 permitting municipalities to shift all costs of collection to delinquent obligors.

3. Lobbied the Illinois Governor's office and prevented a planned gubernatorial veto of 95-0514.4. Secured the Departments of Revenue in three separate states as clients, obtaining appointment as a Special

Assistant Attorney General in all three states for my employer. 5. Developed Illinois county clients with a combined population of 8 million.6. Acquired a portfolio of $1.2 billion in delinquent court fine placements owed by 500,000+ debtors. 7. Obtained a nationwide Federal (GSA) contract under the FMS (Financial Management Services) schedule. 8. Secured Special Assistant States Attorney status for my employer in the four largest Illinois counties.9. Recruited and managed outside counsel relationships for lobbying and out-of-state litigation services.10. Obtained extensive media coverage of each new government contract acquired.

Vice-President, Government Relations 2003-2004Municipal Services Bureau, Austin, TXRole: New business development and relationships management of major jurisdictions nationwide

1. Acquired the States of Wisconsin and Connecticut as clients, along with major Illinois municipalities.2. Obtained statewide special interest group support for a legislative effort aimed at holding criminals

financially responsible for the payment of their fines and fees.3. Initiated and led successful legislative conferences with the Illinois Administrative Office of the Courts and

State’s Attorney’s Association that reformed the collection of criminal fines in Illinois.4. Conducted a successful lobbying campaign (without the benefit of outside lobbyists) securing the support of

statewide stakeholders (State's Attorneys, Court Clerks, Sheriff's, Municipal Associations) in changing state legislation relative to collecting municipal and court debt.

Vice-President, Sales, and Marketing 2000-2003 American Recovery Systems, Mt. Prospect, ILRoles: New business development of government, credit-card-issuer, medical and utility clients and project

management of fixed-term client contracts

1. Increased company sales revenue by 50% in less than eighteen (18) months.2. Acquired a 5-year, 8-figure, BPO medical coding engagement with the largest US Medicare service provider

(NYC Fire Department or FDNY) despite having no prior medical coding clients. 3. Assisted FDNY in complying with its HHS (US Health and Human Services Department) Corporate Integrity

Agreement. 4. Program management of FDNY-related SQL application development, system integration and medical

staffing projects.5. Oversight of FDNY contract professional medical staff (Physicians, RN's, LPN's and coders). 6. Managed custom database and software application development projects for banking and medical clients.7. Authored winning bid responses that acquired client relationships with the City of New York, AT&T, Bank

One, Chase Bank and Citibank together with five of the top-10 credit card issuers.8. Recruitment and oversight of 3 lobbying firms and 2 CPA’s (medical revenue cycle specialists).9. Managed two (2) direct reports, 34 indirect.10. Acquired insurance subrogation BPO project from the largest US telecommunication provider (AT&T).

James M. Gilbert, PMP(Page 3)

Professional CertificateProject Management Professional (PMP) Certificate #1910042

EDUCATIONSt. Mary's University of MinnesotaWinona, MN 2 yearsEnglish/CommunicationsPhi Mu Alpha National Honor Society

Loyola UniversityChicago, IL 2 yearsEnglish/CommunicationsB.A. (equivalent)

Continuing Education

ITIL V3.0 Foundations Training Certificate, Project Management Professional Training CertificateMicrosoft Project Professional, Level I Certificate, Microsoft Project Professional Level II CertificateMicro-Train, Lombard, IL

Professional Associations

Project Management InstituteAmerican Society of Composers, Arrangers, and PublishersNational Association of Court Management (past)