IWMW 2000: Town and Gown Finding Common Ground on the Web
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Local authorities and HE/FE: finding common ground on the web Mary Rowlatt Essex County Council
Transcript of IWMW 2000: Town and Gown Finding Common Ground on the Web
Local authorities and HE/FE: finding common ground on the web
Mary RowlattEssex County Council
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Key drivers
modernising government best value e-government
lifelong learning
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Government aspirations Tony Blair wants everyone who
wants access to the internet to get it by 2005 – either from home or via a public access point
Gordon Brown wants to make the UK the best place for e-commerce
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Modernising government modernising government agenda:
joined up services and partnership working customer focused/driven enhanced local democracy empowered and informed citizens easier access to services, plurality of
providers/delivery options including online best value
challenge, consult, compare, compete (co-operate)
Goal: improved services, more responsive to users needs, more effective and efficient
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e-government - strategic framework for public services applies to all public services, not just
national and local government target has been set for all public services to
be available online by 2005 four underlying principles:
services built around citizen choices (implies ‘joined-up’ working and services)
more accessible public services (is about multiple channels for delivery)
social inclusion using information better
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The best new services are characterised by: better access - services
available when and where there is a demand
delivery through a range of media – over the counter, via call centre and online
segmentation of the market, services tailored to suit the needs of groups within the market
responsiveness to feedback about the content and quality of services
grouping of services around life episodes or common events
comprehensive analysis of data about patterns of usage
involvement of users in service redesign and improvement
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Model has 3 layers: access
CITU establishing framework policies for each major delivery mechanism (PC, mobile phone, digital TV, contact centres, via intermediaries)
http://www.iagchampions.gov.uk/ portal services (e.g. UK Online)
http://www.ukonline.gov.uk
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e-business components channels (public and commercial)
multi-sourcing – third parties may offer goods or services from several providers
packaging – third parties may repackage services to make them more attractive
security authentication smart cards privacy and data sharing common information systems for contact
centres
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Interoperability common standards common infrastructure (GSI and extranet
connections) Government Gateway
middleware to facilitate connection to UK Online authentication services
information management corporate standards for data entities (e.g. name, address) common meanings for data descriptions (terminology) common policy on electronic records management common policy on use of metadata commitment to maintain accurate and up-to-date
information and directories
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Lifelong learning learning must take place throughout an individual’s
lifetime responsibility for this lifelong learning and
development lies, not with the agents of formal education, but with the individuals themselves
much of this learning will take place in ‘informal’ ways - reading, evening classes, short courses, learning from others in the workplace, libraries
growing stress on the acquisition of competencies rather than the assimilation of facts
vocational training and qualifications are being accorded some importance and validity in the workplace
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Lifelong learning – government approach
wider participation equality of opportunity – social inclusion closer relationship to needs of
industry/commerce Joined up approach – eg. Learning
Partnerships NGfL www.ngfl.gov.uk/ngfl/ UfI www.learndirect.co.uk People’s Network
www.peoplesnetwork.co.uk
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3 strands NGfL – transform school education
Digital learning resources Framework for resource discovery Communication – context, tools
UfI – transform adult education Individuals and businesses
Libraries – mediated access
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People’s Network focus on lifelong learning - public libraries
as “street corner universities” connect all PLs to the internet by 2002 NOF funding
£20m for staff training – ECDL £50m for content creation – digitisation £100m for infrastructure
public access terminals, networking partnerships with other learning and
information agencies – to ensure learning opportunities are ‘joined up’ and inclusive
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Empowering the learning community public and educational libraries should co-operate
to improve services to users cross sectoral funding arrangements should be
established public and educational libraries should draw up
access maps (resources and assistance) training programmes for librarians, resource
managers and teachers should be co-ordinated objective and quantifiable performance measures
should be set for each of the above
www.lic.gov.uk/publications/policyreports/empower/index.html
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Urban learning LGA draft manifesto Learning’s contribution to dynamic,
wealth creating but socially inclusive and sustainable cities and communities
Two parallel learning systems Formal education New initiatives – collaboration
http://www.lga.gov.uk/lga/executives/economic/16%5F05%5F00/item4.pdf
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3 steps to integration DETR and DfEE to ensure SRB elements
integrated in planning RDAs, LSCs and GOs in partnership with local
learning and regeneration partnerships) LAs and learning partnerships to establish
networks of learning centres Linked electronically -Share information, learning
materials, specialist knowledge Development of a new competence
curriculum Learning how to learn creatively and critically
Home PageAbout CITINETCoursesCentresNewsEventsWeblinksFeedbackSitemap
Welcome to CITINETCITINET is Sheffield's network of learning centres. It is a partnership between private, public and voluntary organisations, which aims to make learning more accessible and so increase the learning opportunities available to Sheffield's citizens.
CITINET CoursesThe latest 5 CITINET Courses added to the database. Contact CITINETYou can contact CITINET using the feedback page or using the following details:Mount Pleasant Community Centre,Sharrow Lane,Sheffield, S11 8AE.Tel: 0114 255 4173/255 3172Fax: 0114 250 8046email: [email protected]: [email protected] Updated on: 07-Jan-2000CITINET is a partnership between: The Sheffield College, Sheffield City Council, and the Sheffield Training and Enterprise CouncilSite designed by: webarchitects
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Working together Policy drivers
User centred/learner centred approach
Stick =funding Planning framework– evolving Web = opportunity
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Common ground Resource sharing Resource description and discovery Training/support Authentication/security/privacy/data
protection Repackaging/re-purposing Standards and interoperability Content management systems Managed learning environments
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Building blocks Interoperable content
Repackaging Repurposing
Standards are the key HE/FE sector leads the way
Draft e-government interoperability framework http://www.iagchampions.gov.uk/egif.htm
NOF Technical Guidelines
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SEAMLESS Example of cross-sectoral, standards
based project New model for citizens information
Distributed, common standards, partnerships 29 local organisations
inc 2 Universities, 2 colleges Z39.50, GILS/IMS, terminology http://www.seamless.org.uk
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Terminology issues Cross-sectoral issues Professional vs. public language High Level Thesaurus project IAGC metadata group
Terminology Mapping between ‘life events’ and
related information resources and services
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Lead role for HE/FE sector In interoperability issues Local initiatives
Local authorities and other public sector organisations
Understanding and awareness Implementation
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Content management tools
Create and manage web resources more easily, more effectively
Workflow, authorisation, version control, ownership, update/remove, security, rights, preservation
Different formats Web, Wap, Digital TV, kiosks, visually impaired
Metadata and different metadata “Ahh, you’re looking for a wonderfully easy tool
that slices, dices, mixes, bakes, washes the dishes and folds the clothes for only pennies a day”
Pool experience/joint purchase??
Brent Council Internet News
Brent Archive Photo Gallery
Brent - Weddings on the Web
A Level Results and Clearing 2000
Site Search facility upgraded
Roe Green By-Election result
Private Housing web services now available
Electronic Document Management (EDM)
This page has been designed to allow you to download to PDAs and handheld computers.You can subscribe to AvantGo and then add this page to your channels by clicking here.The URL of this page is http://www2.brent.gov.uk/www2.nsf/menus/PDA+news
© Brent Council 2000. All rights reserved. Please send us your comments.
Translation Service.
Document Data
http://www2.brent.gov.uk/www2.nsf/menus/PDA+news
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Managed learning environments Networks of learning centres (LGA)
Partnerships between local universities/colleges and others Linked electronically Share information, learning materials, specialist knowledge
Integrated package of educational tools and resources
Facilitate dispersed students to work together In a managed, structured way Metadata for education group – cross sectoral
Standards, terminology, granularity, portability
This two year collaborative project aims to establish the Glasgow Digital Library as a virtual co-library of the majority of public institutions in Glasgow.
The long term aim is to create a wholly digital resource to support teaching, learning and research at all levels in the city, bringing together material currently separated by ownership and physical location.
All rights reserved. © GDL 2000
http://gdl.cdlr.strath.ac.uk
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Functions Framework for resources Content design and creation tools Virtual meeting places – café, library,
seminar rooms Discussion fora – chat, text-based
conferencing, email, bulletin boards Assessment tools – tests, quizzes Student tracking
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Conclusions Modernising government and
lifelong learning driving joint working and partnerships
Web is common ground Time to work together on
Standards Content management Managed learning environments
