Ivans_2011 ePharma Summit Keynote_02!07!11 SUMM

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    Chairs Opening Address

    Paul Ivans

    Evolution RoadNew York, February 8, 2011

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    A Look Back&A Look Ahead

    10 Years

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    3Calvin from comic strip Calvin & Hobbes, Bill Watterson 1958

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    The Digital World Before 2000

    http://en.wikipedia.org/wiki/File:Amazon.com-Logo.svghttp://en.wikipedia.org/wiki/File:@home_logo.png
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    2000 Internet Bubble Bursts

    Financial Services Technology

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    Dial-up = 90% Internet Access

    Pew Internet & American Life Project 2000 & 2010

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    Google Launches Adwords

    Google.com; Poynter New Media Timeline 1969-2011

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    AOL & Time Warner Merge

    TIME Magazine January 2000

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    55% US Internet Users AlreadyOnline for Health

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    2001-Two-thirds of USPopulation Uses the Internet

    Poynter New Media Timeline 1969-2011; Nielsen; UCLA Internet Report Year One

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    Steve Jobs Makes ComebackLaunches iPod

    Poynter New Media Timeline 1969-2011;Nielsen; UCLA Internet Report Year One

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    2002-03 Social MediaMomentum

    Poynter New Media Timeline 1969-2011; Nielsen; Newspaper Association of America 2001;Secondlife.com; NYTimes.com

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    Blogs force resignation of Lottas Senate Minority Leader

    Poynter New Media Timeline 1969-2011; NYTimes.com

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    2004 Official Launch of Web 2.0

    Poynter New Media Timeline 1969-2011; Wikipedia; OReilly Media, 2005

    Web 2.0 credited to OReilly Medias Web 2.0 Conference

    Who really coined Web 2.0? Darcy DiNucci - 1999

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    Facebook Launches in 2004

    Poynter New Media Timeline 1969-2011; Wikipedia

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    2005 YouTube Launches

    YouTube.com

    Whos this in the 1st video? Jawed Karim

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    18Poynter New Media Timeline 1969-2011; Technorati State of the Blogosphere; CNNMoney.com; Engadget.com

    100k new blogs created a day

    Google buys YouTube for $1.6B

    Twitter Launches in 2006

    # Employees at YouTube? 67

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    2007 The Mobile Future Begins

    YouTube.com; Wired.com

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    20Poynter New Media Timeline 1969-2011; Pew Internet and American Life Project, 2007;TechCrunch, 2007; Nielsen/NetRatings, May 2007; Wired.com

    25% Internet UsersHave Cell Phone Internet Access

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    iPhone App Store opens in 2008300,000 apps today

    Apple.com, January 2011

    # Apps at Launch in 2008? 500

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    2008-2010 Mobile DrivesWeb/Social/Video Convergence

    Nielsen State of the Media, US Audiences and Devices, January 2011

    228MM US mobile users

    83MM access mobile web

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    Facebook Changes Everything

    eMarketer, 2010; Advertising Age January 2011

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    Amazon now sells more eBooksthan dead tree books

    Wired.com July 2010

    How many more? 1.4 Kindle eBooks per paper book

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    Mobile + Video Converge

    Nielsen 2010

    22MM in US watched video on mobile device

    Growing 40%+

    YouTube #1 mobile video site 7MM monthly uniques

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    Mobile Commerce Ramping Up

    CNN.com, January 2011; DigitalTrends.com, January 2011

    Amazon Mobile Sales? $1B+ already!

    http://www.digitaltrends.com/mobile/starbucks-now-accepting-mobile-payments-nationwide/attachment/259306_5/
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    27Newsweek.com, July 2010 - Blogpulse, Google Official History, Reality Blurred, The NPD Group, NBC, Bowker,USPS, The Radicati Group, Forbes, Nielsen, Newspaper Association of America, Digital Music News, Apple, iTunes

    Quick Then and Now

    DAILY LETTERS MAILED

    2000

    287.8 BILLION

    2010

    175.6 BILLION

    DAILY GOOGLE SEARCHES

    2000

    100 MILLION

    2010

    2 BILLION

    ACTIVE BLOGS

    2000

    12,000

    2010

    141 MILLION

    DAILY E-MAILS

    2000

    12 BILLION

    2010

    247 BILLION

    TEXT MESSAGES

    2000

    400,000

    2010

    4.5 BILLION

    TIME SPENT ONLINE

    2000

    2.7 HRS/WK.

    2010

    18 HRS/WK

    DAILY NEWSPAPERS

    2000

    1,480

    2010

    1,302

    iTUNES DOWNLOADS

    2000

    0

    2010

    10 BILLION

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    And in Pharma

    History of PharmaceuticalDigital Marketing

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    Next 10 Years?

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    Transform the industry

    Transform theConsumer

    Marketing Model

    Transform the

    HCPSelling Model

    Quickly Prepare

    for theMobile Future

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    Transforming ConsumerMarketing fromTV-Centric to Digital-Centric

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    Clearly DTC TV Works

    Source: The Nielsen Company for DTC Perspectives, September 2010

    About $3B Annual DTC TV Spend

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    Toto, Ive a feeling were notin Kansas anymore

    Fortune Magazine, What the Hell is Going on with TV?, January 2011;

    American Film Institute #4 of the Top 100 Movie Quotes of American Cinema

    Di i l H l h W k !

    http://fortunebrainstormtech.files.wordpress.com/2011/01/future_of_tv.jpghttp://fortunebrainstormtech.files.wordpress.com/2011/01/future_of_tv.jpg
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    34Comscore Research February 2010

    Actions Taken as a Result of Health-Related Research Online

    Digital Health Works!Provides the deeper education patients need

    to make better healthcare choices

    Digital Health Works!

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    Digital Health Works!Comscore 5th Annual

    Pharmaceutical eMarketingEffectiveness Benchmarks

    (based on aggregate 75+ studies)

    eMarketing Drives Lifts in:

    Communication (awareness, favorability, etc.)

    Incremental Prescriptions (new starts, refills)

    Comscore Evolution Road 5thAnnual Rx eMarketing EffectivenessBenchmarks, February 2011

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    Core Digital TacticsPaid SearchOnline MediaBrand.coms

    Drive Incremental New Patient Starts

    +9% of qualified prospects who visit Brand.comsbecome new patients above control

    Drive Incremental Current User Refills

    +16% of current brand users who visit Brand.coms fillan incremental Rx above control

    Comscore Evolution Road 5thAnnual Rx eMarketing EffectivenessBenchmarks, February 2011

    T d

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    TremendousInnovation

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    Transform the HealthcareProfessional Sales Model

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    Sales Rep Arms Race is Over

    FiercePharma, January, 2011; Bloomberg.com, January 2011; Medical Marketing & Media, January 2011

    Critical Need for Alternatives

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    Paradigm is Shifting

    Source: Manhattan Research, ePharma Physician v10, 2010

    Significant HCP reach & participation

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    Paradigm is Shifting

    SDI ePromotion Audit, PharmaVoice, January 2011

    January September 2010: $396 million spend

    3.4 million+ ePromotion activities

    150 new brands participated

    http://www.sdihealth.com/default.aspx
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    Paradigm is Shifting

    TGaS Advisors, January 2011

    Brands believe NPP/MCM has value 76% Benchmark brands utilize eDetailing

    Scale remains the largest barrier

    Average program generates less than 5k targetphysician completions

    Benchmark of HCP non-personaldigital marketing across 65 brandsTGaS Advisors Digital & RelationshipMarketing Benchmark, 2010

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    Big Challenge is Scale

    How can we Drive

    $10B in Salesvia Multi-Channel?

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    Great Strides

    Depth ofMessaging

    Websites,

    eDetailing

    Utility &Engagement

    eSampling, eRx,

    Patient Ed, etc.

    Reach &Frequency

    Mobile, Social,eMedia,

    Mini-eDetails

    http://www.merckservices.com/portal/site/merckproductservices/home/?WT.svl=1.2http://www.novartisoncology.us/
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    Quickly Prepare for theMobile Future

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    48Mary Meeker, Morgan Stanley Internet Trends Report, April 2010

    More Mobile Internet Users thanDesktop Internet Users buy 2014

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    Yes, Mobile Ads/Apps

    Top 10 Fastest Growing Mobile ContentCategories

    Rank Mobile Content CategoriesY/Y %

    Growth

    1. Traded stocks or financial account 192%

    2. weather 157%

    3. men's magazine content 150%

    4. women's magazine content 150%

    5. news and information 146%

    6. entertainment news 145%

    7. health information 144%

    8. comics or humor 144%

    9. business directories 142%

    10. maps 141%

    Comscore MobiLens Intelligence Bay News/Frequency June 2009 (3 month average weighting);comScore Ad Metrix Mobile, April 2009

    Health is #7 of Top 10 Fastest Growing

    Mobile Content Categories

    http://2.bp.blogspot.com/_ZiPiXEv_Q_g/S78p3kGy7lI/AAAAAAAAC-U/9dMuGDTGarI/s1600/GoMeaslApp.jpg
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    Mobile will transformmarketing fromForm to Function

    and fromAdvertising to Value

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    Focus on Health Outcomes

    Dr. Eric Topol and the Gary & Mary West Wireless Health Institute, US Data, January 2011

    Already Many Mobile Devices/Apps

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    Hypertension

    Engadget.com, January 2011

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    Heart Failure

    MedGadget.com, January 2011

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    Diabetes & Sleep Apnea

    Alive Technologies, January 2011

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    Getting There

    Dr. Eric Topol and the Gary & Mary West Wireless Health Institute, US Data, January 2011

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    Improving Outcomes

    ClinicalTrials.gov, January 2011

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    Improving Outcomes

    PRNewswire.com, January 2011

    http://kpco-ihr.org/https://www.heart360.org/http://kpco-ihr.org/
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    Improving Outcomes

    BodyMedia.com January 2011

    http://www.bodymedia.com/Shop/Armband-Packages/Armband-BW-Activity-Manager
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    59Journal of the American Academy of Pediatrics, October 2009

    Improving Outcomes

    http://www.mountsinai.org/
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    Focus Going ForwardLeverage Mobileto effectively & dramaticallyimprove health outcomes

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    Transform the industry

    In Summary

    Transform theConsumer

    Marketing Model

    Transform the

    HCPSelling Model

    Quickly Prepare

    for theMobile Future

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    Thank You!And have fun over the next 2 days

    Paul [email protected]