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itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"
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Transcript of itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"
![Page 1: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"](https://reader034.fdocuments.in/reader034/viewer/2022051611/54b6e7c04a7959b35f8b46a5/html5/thumbnails/1.jpg)
To Protect and Serve
Rob Englandwww.twohills.co.nz
v2
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To protect and serve
Picture © Canstockphoto.com
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Colleagues
RealITRealIT
Aggregators/suppliers
Manufacturers
Customers Consumers
shrinking
nevergoing away
REALLY bad governance if
this is allowed to happen
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Custodian of information technology
• Information• Systems • Capability
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Finance
Picture © Canstockphoto.com
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Old vs new
• ROI• CIA• risk
• new value• competition• growth
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“Shadow finance”
“Shadow hiring”
“Shadow branding”
“Shadow sales”
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Shadow IT is dereliction of duty by the governors of the organisation
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Governance of IT
Picture © Canstockphoto.com
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Service portfolio
Demand Projects Catalogue Retire
serve protect
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IT is reaching a limit
Picture © Canstockphoto.com
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CIOs have a choice… try to fulfill all the demands placed on them while spending less and less money, or to focus on being “fit for purpose”—providing the capabilities their company needs most, in line with its most essential ways of creating valueBooz and Co.
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Slow IT
Picture © Canstockphoto.com
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Service portfolio
Demand Projects Catalogue Retire
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Fast IT
Picture © Canstockphoto.com
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Service portfolio
Demand Projects Catalogue Retire
serveprotect
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To protect and serve
Picture © Canstockphoto.com
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To Protect and Serve
Rob Englandwww.twohills.co.nz