It's Time: Using a Time-Study Tool to Understand and Enhance … · 2018. 4. 2. · enhance SSW...
Transcript of It's Time: Using a Time-Study Tool to Understand and Enhance … · 2018. 4. 2. · enhance SSW...
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It'sTime:UsingaTime-StudyTooltoUnderstandandEnhanceSchool
SocialWorkPrac=ce
MichaelKelly,PhDSteveWhitmore,LMSW
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Agenda
• Intro-MichaelRa=onaleforSSWprac=ce• HistoryandData-Steve• Report-Michael• Q&A-Steve
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PollQues=onsUsingYourAPP
• 1.Haveyouevertrackedyour=meonadailybasisinyourjob?Yesno
• 2.Ifyoudidtrackyour=me,doyouthinkyourdatawouldmatchyouradministrators’percep=onofwhatyoudo?Yesno
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Family and School Partnership Program 11th Annual Summer Institute Loyola Chicago �
July 14th-16th, Water Tower Campus
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Selected References• Frey,A.J.,Alvarez,M.E.,Dupper,D.R.,Saba=no,C.A.,Lindsey,B.C.,Raines,
J.C.,Streeck,F.,McInerney,A.,Norris,M.A.(2013).SchoolSocialWorkPrac-ceModel.SchoolSocialWorkAssocia=onofAmerica.Retrievedfromh[p://sswaa.org/displaycommon.cfm?an=1&subar=clenbr=459
• Kelly,M.S.,Frey,A.,Thompson,A.,Klemp,H.,Alvarez,M.,&Berzin,S.C.(2015).Thestateofschoolsocialwork:Revisited.SchoolMentalHealthJournal,7(3),174-183.
• Kelly,M.S.Frey,A.,Thompson,A.,Klemp,H.,Alvarez,M.,&Berzin,S.C.(2015).AssessingtheNa=onalSchoolSocialWorkPrac=ceModel:Findingsfromthe2ndNa=onalSSWSurvey.SocialWork.doi:10.1093/sw/swv044
• Kelly,M.S.,&Lueck,C.(2011).Adop=ngadata-drivenpublichealthframeworkinschools:Resultsfromamul=-disciplinarysurveyonschool-basedmentalhealthprac=ce.AdvancesinSchoolMentalHealthPromo=on,4(4),5-12.
• Kelly,M.S.,Raines,J.,Stone,S.,&Frey,A.(2010).Schoolsocialwork:Anevidence-informedframeworkforprac-ce.NewYork:Oxford.
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Framing Today’s Keynote
• Overall,SSWAreNotPromo1ngUniversalStrategies– SSWarenotdoingthemconsistentlyandDONOTfeelpreparedtodothem
competently– SSWSpendmostoftheir=mewithat-riskstudentsinTier3andcrisis
interven=onsitua=ons• Pugngoutfiresratherthanpreven=on&coordina=on
• Overall,SSWAreNotComfortableusingData– SSWreportlackingcompetency,resources,andsupportstobedata-driven
andevidence-informedintheirprac=ce• School,community,state,andna=onalresponsesneeded
• Overall,themajorpolicyandresearchini=a=vesofthelast20yearsarenotbeingsignificantlyreflectedinday-to-daySSWprac=ce
• So…whatcanwedototrainthefutureandcurrentSSWworkforcetobecomemorevisible,valuable,andindispensable?
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The Big Picture Going Forward
• Online tools that are evidence-informed, free, and easy to use**
• Field placements that move us forward • A network of School Social Work Master Mentors• Sustainable evidence-informed Professional
Learning Communities (PLCs) that use data to enhance SSW practice**
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Theproblem• Sawalackof=meforSSWstodotheirjobs.• “Lackoffunding”influencingstaffing-causingreduc=ons.
• Administratorstypicallyfocusedoncaseload.• No=meorspaceforpeopletothink/reflectonprac=ceorprac=ceimprovement.
• Nouniversalagreementon“bestprac=ce”aroundcaseloadac=vity.
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WebinarfromIDEAPartnership(Jan,2015)
• FromSLP’s,PT’sandOT’s• WorkloadversusCaseload• SimpleMicrosonExcelLogtorecordac=vi=es
Inordertosupportallstudentsinleastrestric=veenvironment(LRE),andfacilitatepar=cipa=oninthegeneraleduca=oncurriculum,workloadsofSISPshavebroadenedfromtradi=onal“direct&indirect”servicestoinclude:UniversalDesignforLearning(UDL),Posi=veBehaviorInterven=ons&Supports(PBIS),ResponsetoInterven=on(RtI),&CommonCoreStateStandards(CCSS).
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Sec=ononPediatrics,APTAWorkloadStudy,2009
Usinga=mestudyapproachwithschool-basedPTvolunteersandrepresenta=onfromallregionsacrossthecountry– Studentserviceanddocumenta=onforoneworkweekwas63%ofaFTEdocumenta=on.
– ForPTs,46%ofanFTEspentinDirectandIndirect,17%ofanFTEspentindocumenta=ontasks
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Results?• In North Carolina, district modified how they
determined workload. Work feels evenly distributed, has improved efficiency & effectiveness.
• Ohio law recognizes workload considerations for SISPs.
• In Texas, after implementing a workload approach, the Houston School District noted a significant decrease in SLP vacancies as well as improved quality of services, increased collaboration among service providers, and enhanced ability to identify students needing services.
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InSummer2015,OaklandSchoolsDecidedto…
• RevisetheIDEAPartnershipTimeStudyTooltobeappropriateforschoolsocialworkers.
• CreateaCommunityofPrac1cetodiscussthetool,toolimprovements,prac=ceissues,andhowtohaveconversa=onswithotherprofessionals.
• BringonDr.MichaelS.Kellybecauseofthepoten=alsignificanceofthework.
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LastFall,StartedwithaCoPof11Volunteers
• Mixedsetofjob=tlesandpopula=ons:– Self-containedProgramEI.– GeneralEdataCharterSchoolthatfocusedontruancyreduc=on.– EarlyChildhoodProgramplusthreeelementaryschools.– ElementarythathousedseveralAu=smCategoricalRooms.– Oneelementarybuildingwithseveralprograms.Somegeneraledresponsibili=es.
– Onehighschool,onemiddleschoolwithtwoelementaryschools.– Onehighriskimpoverishedbuilding:specialandgeneraled.– CharterschoolwithK-8popula=on.– Onehighschoolininnercity.– 1.1elementarybuildingswithmul=pleprograms.– CharterschoolwithK-8generalandspecialeduca=ondu=es.
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CoPMemberswould…• Logallac=vi=esin15minuteblocksforthefirstfullweekof
themonth.• SubmittoStevefortabula=on.• DiscussinVirtualCoPMee=ng(1xamonth)anerschool.
0
1
2
3
4
5
6
7
8
9
10
Sept Oct Nov Dec Jan Feb Mar Apr May Jun
TIME STUDY COMPLETED
ATTENDANCE AT COP
Average Time Study Completed= 6.7 Average CoP Attendance=5.6
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IntheCommunityofPrac=ceSessions…
• Iden=fiedTimeRobbersorBarrierstoEfficiencythenmemberstookturnspresen=ngontopics:– TimeManagement,– SupportstudentswithASD,– Suppor=ngnewteachers,– Documenta=on,– ProgressMonitoringusingGoogleForms,and– Havingconversa=onsaboutwork.
• Reviewedanddiscusseddata.
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CodingCategories• D* Direct• I** Indirect• C* Crisis-Caseload• CD*Compliance
Documenta=on/Assessment
• CM*ComplianceMee=ngs
• CrNC*Crisis-Non-Caseload• P** Pre-Interven=on
Services• SWPSchoolWide
Preven=onServices• Prof/dProfessional
Development• Sup/MenSupervision&
Mentoring• T Travel• O Other
*Includepopula=onserved:1-SpecialEduca=onStudent2-GeneralEduca=onStudent/504/TitleI3-BothGeneral&SpecialEduc.Students
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Sept-June:8HrDay(hh:mm)
Direct(25.22%),2:01
Indirect(20%),1:36
Crisis(3.8%),0:18
Document/Assess
(18.42%),1:28
Mee1ngs(7.28%),0:34
Crisis/Non-Caseload(.
83%),0:04
Pre-Interven1on(1.46%),0:07
SchoolWidePreven1on(2.36%),
0:11
Prof/D(4.44%),0:21
Supervision/Mentor(1.08%),0:02
Travel(2.44%),0:11 Other(12.67%),1:00
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IndividualHoursbyMonth
0.00
2.00
4.00
6.00
8.00
10.00
12.00
14.00
16.00
18.00
Sept,2016 October,2016
November,2016
December,2016
January,2016
February,2016
April,2016 May,2016 June,2016
Direct
Indirect
Crisis(CL)
Document
Mee1ng
Crisis(NC)
Prevent
SchoolWide
Prof/D
Mentor
Travel
Other
ER
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MarchComparisonbyHrs.
0.00
10.00
20.00
30.00
40.00
50.00
60.00
70.00
March,2016 #1*/ASDPROGRAM/2ASSESS/4IEP/CASELOAD=36(19INCat)
#2 #3/8ASSESS/Caseload=49
#4/3Bdgs./3ASSESS/
Caseload=48
#5/GeneralEdSSW(notfull
=me)
#6/CenterBased/2Assess./
Caseload=12
#7/1elem.bdg-special/gen,Level
Self-ContainedClass,ESCEProgram,GRSP;3
assessments;caseload=45students+
somew/behapl
Other
Travel
Mentor
Prof/D
SchoolWide
Prevent
Crisis(NC)
Mee1ng
Docum/Assess
Crisis(CL)
Indirect
Direct
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Datatoledtolargerdiscussions…• IsdirectservicethemostvaluableservicethataSSWcanprovide?Whatdoes
theresearchsay?• Whatdoyoudowhenyourprincipalwantsyoutohandlegeneraleduca1on
crisisandyourspecialedsupervisorsaysthatyoushouldseespecialedstudentsonly?Whatisethical?Whatdoesitsayaboutsystemcapacity?
• Doesacrisisendwhenastudentwalksoutofthedoor?Whataboutthedays
anerwardsinfollowup?Whendoesthecrisistrulyend?
• HowmanyhoursshouldaSSWbeworkingeventhoughthecontractsays37.5hoursandyouknowofteacherswhowork60?Whendoyousay,“No,IamnottakingpaperworkhomethisweekendbecauseIwanttogovisitmysonoutofstate,”andnotfeelguilty?
• “IfeelthatIamfacedwithanethicaldilemmawhenwri1nglessservice1me
onanIEPthanastudentneeds,butIknowIcan’tprovideanymoregivenmydu=es.Howdopeoplehandlethis?”
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Trendsthatweno=ced…• 75%ac=vitywas“caseloadrelated”.• Directservicehoveredaround2hoursaday.• Foreveryhourofdirectservice,thereseemedtobeanothertwohoursofindirectservice,crisisinterven=on,documenta=on/assessment,&mee=ngs.
• LargestIndirectservicewasconsulta=onwithstaff(about55min).
• School-wide&preven=onwaslessthan20minutesaday.• Notwomonthswerethesame.Jobisinfluencedbythe=meofyear.
• Whendocumenta=on/assessmentwerehigher,directservicewasmostlylower.
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3.Doesthismatchyour8hourday?Yes,Somewhat,No
Direct(25.22%),
2:01
Indirect(20%),1:36
Crisis(3.8%),0:18
Document/Assess
(18.42%),1:28
Mee1ngs(7.28%),0:34
Crisis/Non-Caseload(.
83%),0:04
Pre-Interven1on(1.46%),0:07
SchoolWidePreven1on(2.36%),
0:11
Prof/D(4.44%),0:21
Supervision/Mentor(1.08%),0:02
Travel(2.44%),0:11 Other(12.67%),1:00
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Discusswithyourpartner:
• Poll:– 3.Doesthismatchyour8hourday– Whatdoyouwonder?
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Benefitsfromuse…• Conversa1onswithadministrators.Helpedbringdatatothetable.Wasn’tsoledata,butwashelpfulincrea=ngunderstandingofthejob.Tworeportedcasesofincreasedstaffing.
• Self-reflec1on…– ThisiswhatIdo…sawvaluetothetasksathand.– Isthisthebestwaytousemy=me?
• Conversa1onswithotherSSWs/staffaboutprac=ceandsystemsissues.Problem-solvealterateprac=ces.
• Poten1al:usesinFieldEduca=on,ResearchandAdvocacy/Policy.
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Year1Time-StudyEvalua=on• Dearthofliteratureonuseof1me-studyworkwithSSWandSMH
• “Workloadvs.Caseload”literatureinnursing,medicine,andSLPofferssomeideas
• Time-StudyProjectwasamixed-methodsstudy(analyzingdatafromthemonthly1me-studytools,datafromthemonthlyconversa1onsonline,andconduc1ngin-depthinterviewsattheconclusion)
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GoalsofPilotStudyWesoughttoanswertheseques1onswiththisini1alpilotproject:
• 1) Howsuccessfulwasthe1me-studytoolinbecomingausefulandprac1caltoolforSSWstointegrateintotheirbusyworkday?
• 2) Whatkeyfindingsmightemergefromthisfirstyearofpilotdatatoinformourunderstandingofprac1ce,giventhelackof1me-studyliteratureinthefield?
• 3) Howwouldthepar1cipantsthemselvesviewtheexperienceoftheCoPandthe1me-studyprocessinenhancingtheirsenseofself-efficacyintheirdailyprac1ce?
• 4) Asakeycomponentofself-efficacy,howdidthe1me-studydataimpactSSWsrela1onshipswiththeirschooladministra1onandotherkeyschoolstakeholders?
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PilotStudyFindings• Differentmonths=DifferentTimePriori-es.• DirectServiceWasJusttheStartofSSWService,nottheEndPoint.
• School-widePreven-onWorkBarelyRegisteredDay-to-Day.
• Documenta-on-mecon-nuedtoincrease,andencroachedonSSWs-meawayfromschool.
• Astableworkloadprofileemergedfromthedata,butalsoledtolargerdiscussionsaboutthechangingroleofSSWs.
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MoreFindings:Interviews• KeyTheme#1:CoPmemberschosethisprojecttoimprovetheirprac-ce,andtoadvocateforthevalueoftheirrole.
• KeyTheme#2:CoPmembersquicklyintegratedthetoolintotheirday-to-dayprac-ce,andsawitasavaluableongoingtoolforthem.
• KeyTheme#3:CoPmemberssawtheindirectservicedataasarevela-on,andavalida-onoftheirwork.
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2016-17• DevelopinganAPPusingresourcesthroughLoyola.
• ExaminemovingworktoLoyola.• Cohort2ofCommunityofPrac=ce.• Pilotversion2.0.• Allowandtracknon-CoPfolks.• Explore/Developpartnershipswithothersacrosscountry.
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OurCurrentCommunityofPrac=ce
• MeetsonceamonthonWednesdayanernoons(3:30-4:45pm)
• Inpersonorvirtually.• AccesstoatopSSWresearcher,MichaelSKelly.• Opportunityforprac=cereflec=onbasedondata.• OpportunityforlearningaboutEBPand=mesavers.
• Con=nuingEduca=onCredits.
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Poll:4.Basedonwhatyouhaveheardtoday,wouldyoubeinterestedin
doinga=mestudyprojectwithyourdistrictorregioncolleagues?
YesNo
Maybe
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Links/Contact• Documentwithlinks:h[ps://docs.google.com/document/d/10eyiAOilBMHxrhRVKZwY0tIMDJ7FSI_zxEQ6pVd67zM/edit?usp=sharing
• Twiker:@oaklandssw• Scoop.it:h[p://www.scoop.it/t/school-social-work-effec=veness
• Torequestacopyoftool(version2.0),pleasecontact:[email protected]