www.itm-travel.com

www.itm-travel.com

COMPANY FOUNDATION

ITM-Travel (International Travel Marketing) was founded in the year 1995 in Antalya/Turkey, registered in Antalya with the License No. 57774 as well as with the Turkish Cham-ber of Commerce License No. as Limited Company.

ITM owns a the best in region 5-star hotel in Cappadocia with 453 room capacity. The tourism group has also an on-going new 5-star hotel project in Kusaadasi with 160 room capacity, as well as other construction projects conducted through partnerships that aim to create modern living spaces.

The Head Office of the company is located in Istanbul, with the largest Branch Office in Antalya.

ITM-TRAVEL presently employs 350 governmentally approved guides, and has got 35 young and dynamic employers contracted at the back office.

OUR TEAM

VISIONITM-TRAVEL shares the Vision that Customer Satisfaction and Customer Orientation are the most important aspects for success.

With this understanding, ITM-TRAVEL’s friendliness towards each guest is being reflected in the satisfaction of the customer, which in consequence turns into Customer Happiness and direct Cus-tomer Relations. In the Tourism Sector, there are certainly many companies follow-ing these thoughts and ideologies. However, there are very specif-ic points that let ITM-TRAVEL appear in a different light in result of these distintions:

Best Price Services rendered at highest Quality & Standards Satisfied Guests (Customers) Optimal Working-Ambiente

customer satisfaction

MISSIONAs ITM-TRAVEL, our target is to make achievements with our employees and guests (customers) within the scope of our perspectives:

·Maximum Security·Highest level of Information-Flow·Optimal Exchange of Correspondence··Highly Pleasure of Holidays In order to secure the aforelisted points for our guests (customers), who would choose our partner tour operators, we contract all employees at ITM TRAVEL with the understanding of these Service Expectations and Obligations.

OUR SERVICESHotel-Reservations in entire TurkeyOrganisation of special Events·Seniors Trips·Readers’ Journeys·Tournament Trips·Football Camps (Arrangments)·Incentive-Travels /-Organisations·Beach Holidays·Longstayer Holidays·Expedia Trips·City-Breaks (Istanbul)

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OUR SERVICESRoundtrips·Journeys in line with the Holy Bible·Journeys to natural wonders·Journeys to the Antique Time(s)·Journeys to Islamic CitiesStudy-TripsGolf TravelsTrekking ToursWellness- and Health-Trips

... As well as any kind of journey/trip request can be tailor-made in compliance with the wishes of our guests

ORGANISATIONSDSSV (Deutscher Sportstudio-Verband German Sportstudio Foundation)·November 2007 - November 2008·November 2009 and November 2010 – Workshop Weyergans future health (Medical Wellness)·November 2008 November 2009and November 2010 – Workshop

Rotary Club Grafschaft - Club-Trip March 2010

Spardabank - VIP-Trip November 2010

HASPA (Hamburger Sparkasse) - VIP-Trip May /June 2010

BB Bank - VIP-Trip November 2010 

Jürgen Fliege (Priest) ·Journey for the Members On the roots of St. Paul (private) April 2009, November 2009, March 2010 and Winter 2010/2011·Health-Academy Spring and Autumn 2010 Lapic-UVZ (North Italy) Social Organisation in charity·Club-Trips 2008-2010 HASBRO (Toy Producer / USA) ·June 2008 – Workshop

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AREA OF ACTIVITIESThe Company renders services in the Tourism Sector, such as Operational Handling of Arrivals / Departures, Arrangement of the Accommodation and Tours (Educational Tours, Beach Holidays, Travel Logistics, Pilgrimage Tours, Wellness) mainly with Western European Tour Operator Partners, - hpi tours (Deutschland & Austira – Travel Service Germany), Extra Tours France and Siliko Austria - , but also deals with the consulting of local Tour guide services with regards to the care of the arriving guests.

The Quality of the general services provided are systematically analised by means of careful and professional research effected by the local customer care, as well as by the Questionnaires duly filled in by the customers.

Daily, weekly and monthly reports issued by our partner tour operators allow us to increase our services to the renowned European Standards that our guests are used to be receiving. TÜV showed their appreciation of our work in this respect by granting us to print their logo on our documentations and presentations.  

The Company is extraordinarily customer-oriented and consequently, highly values INNOVATIVE NEWS and EFFICIENCY.

ITM TRAVEL IN NUMBERS

2009 until Winter 2014 pax

European Year 2009-2010

European Year 2010-2011

European and Russian Year 2011-2012

European and Russian Year 2012-2013

European and Russian Year 2013-2014

TIMEFLYMARKETING

HPI REISENGERMAN

SUN TRIPSGERMAN

OWNER

HPI REISEN AUSTRIA

EXTRA TOURS

FRANCE

UTS TOUR

UKRAINE

TSR TRAVELRUSSIA

PARTNERS AND AREAS OF ACITIVITIES

GERMANY

Some Examples of Products (amongst more than 500 Products), which we used for the Direct Marketing (Mailing) :

hpi tours

PARTNERS ANDAREAS OF ACTIVITIES

·Readers Tour ZEIT (Lycian Coastline) (Time Newspaper)·Readers Tour KATHOLISCHE SONNTAGS ZEITUNG (Lycian Coastline) (Catholic Sundays Newspaper)·Subscribers Tour CHRIST IN DER GEGENWART (To the Christian Monuments of Minor Asia – Lycian Coastline) (Christ at Present)·Subscribers Tour DAS HAUS (On the traces of the Apostles – Cappadocia) (The House)·Subscribers Tour GARTENFREUND (To the Christian Monuments of Minor Asia – Lycian Coastline)·Subscribers Tour NATIONAL GEOGRAPHIC (Lycian Coastline)·Readers TourIHK (On the traces of the Apostles - Cappadocia)·Readers Tour PUBLIK FORUM (On the traces of the Apostles – Cappadocia)·Readers Tour SPIEGEL (Lycian Coastline)

AUSTRIA

Wellness in TurkeyFairytale of Cappadocia

SILIKO

PARTNERS ANDAREAS OF ACTIVITIES

FRANKREICH

• In the footsteps of the Apostles - Cappadocia Tour• The Christian monuments of Asia Minor

PARTNERS ANDAREAS OF ACTIVITIES

EXTRA TOURS

www.suhan360hotel.com www.suhanseaport.comwww.suhankapadokya.com

OUR OWN HOTELS

www.itm-travel.com