Informed Technologies India Limited

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Agenda / Topics to be Covered

About Us

Management

Organizational Hierarchy

Organizational Goals

Quality Policy

Mission Statement

Vision

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About Us

Informed Technologies India Limited (ITIL), formerly known as KFA Corporation, is a Mumbai-based firm operating in the Information Technology Enabled Services (ITES) space. The company's main activities are in the information technology and business process outsourcing (BPO). ITIL under its BPO operations offers a gamut of data management services to the financial sector which includes database development, data validation and maintenance to its clients in USA. The company undertakes projects mainly in the financial sector. It has most of its clients in the USA.

ITIL is a subsidiary of Khandelwal group and engages in collecting and analyzing data on financial fundamentals, corporate governance, director/executive compensation, and capital market for the financial content sector in the United States. Its outsource services comprises financial databases and back office activity for research/advisory reports. The company is based in Mumbai, India.

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Management

GAUTAM KHANDELWAL – ChairmanGautam Khandelwal studied in the London School of Economics and has a background in building and managing companies across a variety of sectors including manufacturing and real estate for the 70 year old Khandelwal Group.  He founded Informed-Tech to provide off-shore analytical and back-office services to the financial services sector. He has also served on the board of directors of Punjab National Bank (Second largest nationalized bank in India) as a government nominee director. He is also on the board of several large listed and unlisted companies.

Other Directors:Mrs. Suelve KhandelwalMr. Ajay Kumar SwarupMr. Arnold Allen

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Organizational Hierarchy

Managing Director

COO, CEO Head Operations

Group Project

Manager/s

Project Manager/s

Assistant Project

Manager/s

Team Leader/s

Senior Data Processor/s

Data Processor/s

HR Executive

Training Officer

Officer IT Systems

Desktop Support Engineer

CFO

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Organizational Goals

SLA (Turnaround time): Greater than or Equal to 80 % per Month

CSS Rating: Greater than or Equal to 7

Overall Accuracy Rate: Greater than or Equal to 95% per Month

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Quality Policy

Consistently delivering quality Data and Financial content that meets Customer’s requirement.

Achieving high levels of productivity.

Continual Improvement.

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Mission Statement

To leverage our people, technology and capital

To achieve excellence in service, quality, reliability, safety and work with vigor, dedication and innovation with total customer satisfaction as the ultimate goal.

To expand and diversify our earnings across business and geographies.

To encourage ideas, talent and value systems.

To uphold the guiding principles of trust, integrity and transparency in all aspects of interactions and dealings.

To promote work culture that fosters individual growth, team spirit and creativity to overcome challenges and attain goals.

To create value for our stakeholders.

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Vision

To be amongst the most admired BPO / KPO company delivering reliable and quality products and services to all customers at competitive costs.

To set new benchmarks in standards of corporate performance and governance through pursuit of operational and financial excellence and innovation

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Thank You….

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