Product Announcement

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November, 2013

PTF Service Pack Release 28 for iTERA HA 6.0

Abstract

The latest PTF Service Pack for iTERA HA v6.0 is now available. This Service Pack includes fixes that address multiple customer-driven Change Requests. Vision Solutions strongly recommends that you install Service Pack 28 and run the Upgrade Readiness Report utility prior to upgrading to v6.1. The utility will help ensure a successful upgrade. Instructions for using the utility are included in the iTERA Availability v6.1 Upgrade Guide.

Service Pack product installers, including the iTERA HA v6.0 Installation Wizard and the iTERA HA v6.0 ISO installer, will remain at the 6.0.27 level. Customers should utilize the electronic PTF process (ITINSTPTF) or the cumulative DVD to upgrade to 6.0.28 from any prior service pack level. There are no XP PTFs in this Service Pack.

Important PTF Installation Instructions:

Minimum Requirements Product iTERA HA

Product Version 6.0

Min. OS Level V5R3M0 Note: IBM's Crypto Access Provider and Client Encryption 128-bit are required on all

systems running OS V5R3M0. (These are already included with V5R4 and higher.)

Description PTF Service Pack 28

Dependencies All Required i5 IBM PTFs

If you have not yet installed Service Pack 09 (released July 2010), there are special installation procedures. Carefully follow the instructions in this section to apply PTFs. Each item in the bulleted list below is appended with a note indicating whether it applies to SP 9 only or to the PTF installation process in general. The instructions in the chapter “How to Get and Apply iTERA HA PTFs” (now located in the iTERA HA v6.0 User Guide) should always be used for PTF installation. The following items are reiterations and exceptions to those instructions.

All iTERA HA users must sign off all nodes. No iTERA HA menus can be accessed during PTF application (SP 09 only).

The iTERA HA subsystem must be ended on all nodes during the PTF apply process. (The subsystem may be operational during download/retrieval, but it must be ended for the apply portion.) (Do this always for all SPs.)

The Cross Product PTFs must be applied prior to iTERA HA PTFs. (Do this always for all SPs.)

PTFs 0XP0725 and 0XP0723 will reflect as not applied because the iTERA HA menu is allocated. Sign off after Cross Product PTFs have been applied, wait 60 seconds, then sign back on (SP 09 only).

The following message may be received between the time that Cross Product PTFs are applied and sign off (SP 09 only):

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The following interactive jobs will keep some Vision PTFs from applying [list of jobs]. If one of those sessions is in the process of applying the PTFs, please allow the PTFs to finish installing, and then sign off all the listed jobs. Allow 1 minute before signing back on. Press Enter to continue.

If the message is received, press Enter to continue. Allow Cross Product PTFs to finish applying, sign off, wait 60 seconds, and then sign on.

In order to prevent the break messages from being displayed entirely, you may apply Cross Product PTFs using the ITERAOWNER or QSECOFR profile, setting the library list in this order: QTEMP, ITHA (or ITE2), ITXP43, QGPL and then executing the PTF apply procedure using the ITINSTPTF command from the command line instead of using the menu options in the iTERA HA menu. (iTERA HA and iTERA Alert PTFs can be loaded using the iTERA HA Admin profile; there is no menu access restriction.)

Continue with the normal application of iTERA HA and iTERA Alert PTFs, as documented in “How to Get and Apply iTERA HA PTFs”.

Reminder

The system value QALWOBJRST must be set to *ALL. Use the command WRKSYSVAL QALWOBJRST to verify the setting.

Licensing

iTERA HA PTF Service Pack 03 introduced a new license key procedure. New license keys are required for Service Pack 03 and later. If PTF Service Pack 03 has already been applied on your systems and license keys have been successfully applied, then subsequent Service Packs can be installed, as indicated in the chapter "How to Get and Apply iTERA HA PTFs", located in the iTERA HA v6.0 User Guide, available from Support Central. However, if Service Pack 03 has not been applied, apply the PTFs as indicated in the document, then during the PTF apply process, if a valid key cannot be retrieved automatically (usually because your IBM i systems cannot access the Vision Website to automatically retrieve the required license key) a screen message will be displayed. At that point, you must follow the instructions in this announcement to manually retrieve the new license keys then continue to apply the remaining available PTFs.

Entitlement Wizard Instructions

You do not need to run the Entitlement Wizard if at least Service Pack 03 is installed on your systems. Otherwise, the Entitlement Wizard must be run in order to validate your systems in preparation for the new licensing module. If you do not run it and submit the requested information it may significantly delay the PTF installation process. After running the Entitlement Wizard, allow at least two business days before proceeding with the installation of the Service Pack.

1. Go to the website http://portal.visionsolutions.com/ExtLogin.aspx and log in with your user name and password. If you have not yet obtained a user name and password, click the “Sign up” button and follow the on-screen instructions.

2. Click "iTERA HA" from the left panel.

3. Click the “Customer Care” link.

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4. “6.0” is displayed in the version drop-down box; click License Keys.

5. Follow the on-screen instructions for the Entitlement Wizard (execute either the automated or manual procedure). To execute the automated wizard, click the Entitlement Wizard link on the left panel.

License Key Instructions

Use the instructions detailed in the chapter “How to Get and Apply iTERA HA PTFs”, located in the iTERA HA v6.0 User Guide, to apply the PTFs in this service pack.

The instructions for installing PTFs have not changed. However, if during the installation of PTFs the following screen is displayed, it indicates your system was not able to automatically retrieve an LKP file from the Vision Solutions server and you will need to follow the instructions below. If you do not receive the screen below, and have successfully applied all PTFs, disregard the remainder of this section.

Note: Leave this screen displayed while you execute the License Download Wizard described in subsequent steps. If you need to cancel out of this screen for any reason, Use the command UPDLICKEY to redisplay this screen. The PTFs will not be applied until the license key update process has completed.

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1. Sign on to Support Central and download the Vision Solutions License Download Wizard to your PC. The file name is LicenseDownload.jar and it is located in the CustomerCare Downloads section for iTERA HA. The file is also located in the IFS on your system in the E2LICDOWNLOAD folder and you may copy it to your PC from that location, if you prefer.

/E2LICDOWNLOAD/LicenseDownload.jar

The License Download Wizard requires the following:

Java™ version 1.4 or higher. If you do not have Java installed, download it from here: http://www.java.com/en/download/index.jsp

Your PC must be able to access both the Internet and your IBM i systems.

The License Download Wizard will not work if run on a PC that is accessing the IBM i through a VPN connection.

The wizard must be run on all systems that have iTERA HA v6.0 installed and need the license keys updated. Repeat the following instructions for each system (can be run simultaneously).

2. Click the file to execute the wizard. The following screen is displayed. Follow the on-screen instructions, then click Sign on.

3. Upon successful log in, the following screen is displayed. Read the on-screen instructions, select iTERA HA v6.0 then click Next.

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4. The following screen will be displayed while the wizard runs.

5. The wizard will automatically execute the processes listed on the left side of the panel. When finished, click Finish.

6. Return to your open 5250 session, where the Update License Keys screen should still be displayed (if you exited the screen, execute the command UPDLICKEY to redisplay it).

7. Press F16. The following screen is displayed. Type an ampersand (&) and press Enter to lengthen the input field (do this twice).

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8. Type the following on the LKP path and file name input field:

/VISIONSOLUTIONS/LICENSEKEYS/IT_VISIONSOLUTIONS.LKP

9. Press Enter.

10. PTF installation will continue, unless you had exited the Update License Keys screen. If that is the case, repeat the PTF installation process to apply all remaining PTFs (for Cross Product, iTERA HA, and iTERA Alert). Validate PTF installation by comparing applied PTFs with the list below.

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PTF Cover Letter Detail Descriptions

Use the instructions detailed in the chapter “How to Get and Apply iTERA HA PTFs”, located in the iTERA HA v6.0 User Guide, available from Support Central, to apply the PTFs.

In the table below, PTFs grouped together in the same cell correspond to the Description and CR# in the same row. Several PTFs may be associated with the same CR, so the CR number may appear multiple times in the list. The list is sorted by PTF number, in descending order.

PTF Description CR#

1HA4543 Update service pack data area to SP 28. ITHA-9975

1HA4542 1HA4541

E2UPRPT now identifies custom programs. It also identifies if the iTERA admin profile and E2JOBD *JOBD has been changed.

ITHA-10785

1HA4540 E2UPRPT now tests for the existence of File Compare Audit jobs. If they exist, they are removed. ITHA-10746

1HA4539 E2UPRPT now checks to ensure that /visionsolutions/LICENSEKEYS does not have ITERAOWNER as the Primary Group.

ITHA-10709

1HA4538 1HA4537

E2UPRPT - Added test to check for libraries above QSYS in the library list. ITHA-10702

1HA4536 1HA4535

E2UPRPT - Added test to check for security software, such as Powerlock and PentaSafe. ITHA-10058

1HA4534 E2UPRPT now tests whether all defined CRGs are valid. ITHA-10623

1HA4533 The ITALERT test in the Role Swap Readiness Monitor (1.7) now checks the status of jobs E2A_NOTIFY and E2A_EMAIL on the target systems.

ITHA-9645

1HA4532 E2UPRPT now tests whether the system name is comprised of valid supported characters. ITHA-10644

1HA4531 E2UPRPT now checks whether the MIMIXQGPL and LAKEVIEW libraries are being replicated. ITHA-10654

1HA4529 E2UPRPT - Modified list of files eligible for deletion.

The IFS audit files have been added to the list of files that can be cleared or reorganized prior to the upgrade to iTERA v6.1.

ITHA-10197

1HA4528 1HA4527

Logical files whose parent physical is filtered will now sync to the target. ITHA-10207

1HA4526 1HA4525 1HA4524 1HA4523

Changed Directory Entry exit program to be compatible with iTERA V6.1. ITHA-10307

1HA4522 Intermittent errors MCH0601 and RNQ0202 should no longer cause command MRRDWNJOB processing to fail on the target.

ITHA-10168

1HA4521 Improved RJT sync (E2RJTSYNC) object management during data queue replication. ITHA-1025

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PTF Description CR#

1HA4520 Update service pack data area to SP 28. ITHA-9975

1HA4519 Spelling correction on the E2UPRRPT (Upgrade Readiness Report) ITHA-10102

1HA4518 Added to the list of files that can be cleared prior to the v6.0 to v6.1 upgrade. The list is included in the Upgrade Readiness Report (E2UPRPT).

ITHA-10187

1HA4517 Spool file audit (5.3, opt 22) - Improved handling of output queues that have large numbers of open reports.

ITHA-10174

1HA4516 *SYSVAL System Values Replication in Replication Options (30.23) now honors the local setting. ITHA-10110

PTF Documentation

The following documentation resources are available from Support Central for PTFs.

Complete instructions for retrieving and applying iTERA HA PTFs are available in the chapter “How to Get and Apply iTERA HA PTFs”, located in the iTERA HA v6.0 User Guide.

The document “PTF Release Report for iTERA HA 6.0” is a cumulative report that contains PTF numbers, cover letter detail descriptions, and any associated Change Request (CR) numbers for all iTERA HA PTFs released to date.

Upgrading to iTERA Availability 6.1

Vision recommends customers considering moving to iTERA Availability v6.1 from iTERA HA v6.0 apply service pack 6.0.28.00 before upgrading. 6.0.28.00 provides an Upgrade Readiness Report utility (E2UPRPT) to assist with the upgrade.

Upgrade Assistance

Vision Solutions strongly encourages customers to stay current on product releases and service packs. If you are currently running iTERA HA v5.0 (or earlier), please contact Professional Services at (800) 957-4511, ext. 5109 or +1 (801) 303-5109 for your upgrade options or click here to learn more about how Vision Solutions' Professional Services team can assist you in upgrading to the next generation of iTERA Availability v6.1.

Contact Information

If you would like technical assistance, please contact the Vision Solutions CustomerCare team.

Any questions relating to this announcement should be directed to John Dunn, Senior Product Manager, at Vision Solutions, Inc.

jdunn@visionsolutions.com