ITD FY2011 Summary Report - Miamici.miami.fl.us/itd/docs/FY2012-2011-NOV-ITD-SUMMARY-REPORT.pdf ·...

2011

Cindy Torres, ERP Director & Interim

Department Director – Information

Technology

City of Miami

11/10/2011

ITD FY2011 Summary Report

Information Technology Department FY2012 Summary Report & Current Status November 10, 2011

FY2012 Summary Report ........................................................................................................................................................ 3

Personnel: ........................................................................................................................................................................... 3

Operating Expense Objectives for FY 2012 ......................................................................................................................... 3

Achieve Operational Savings ........................................................................................................................................... 3

Provide Excellent Recreational, Educational, and Cultural programs ............................................................................ 4

Accomplishments in FY 2011 .................................................................................................................................................. 5

ERP System Accomplishments: ....................................................................................................................................... 5

Land Management Accomplishments: ........................................................................................................................... 5

Network Services Team Accomplishments: .................................................................................................................... 6

Web Services Team Accomplishments: .......................................................................................................................... 7

GIS Team Accomplishments: ........................................................................................................................................... 7

Public Safety IT Team Accomplishments: ....................................................................................................................... 7

Current Status Summary Report November 10, 2011 ............................................................................................................ 8

Key Project Updates ............................................................................................................................................................ 8

Other Project Updates .................................................................................................................................................. 10

Personnel .......................................................................................................................................................................... 10

Major Service Interruptions/ Issues Status: ...................................................................................................................... 12

All Projects Summary Listing ................................................................................................................................................. 13


FY2012 Summary Report

Personnel: For FY2012, this category is $1,985,804 or 18.02% less than FY2011 personnel expenses. Due to financial constraints,

the department saw a reduction of 20.5% in the overall budget for FY2012. Additionally, 6 positions were eliminated

and 3 positions were transferred to other departments. The total headcount of the department was reduced by 9 from

80 to 71. We’ve not seen all receiving departments actually perform the required transfers thereby skewing the budget

salary expense line until the transfers are completed.

Operating Expense Objectives for FY 2012

Achieve Operational Savings

Reduce or eliminate new or expanded custom application development and work to consolidate all solutions into the core set of CMIA applications such as iBuild, Oracle, GIS, City View, Public Safety, and Miami Biz.

Reduce telecommunication operating costs by renegotiating contracts, consolidating telecommunication leased lines and switches, eliminating redundant/underutilized circuits, air cards, and switches. Establish shared pool of aircards for temporary use rather than permanently assigned cards.

Extend equipment use beyond end of warranty and stock spares to repair upon failure.

Reduce printing costs (repair, toner, ink) through use of networked printers/copiers and redeployment of current local

printing assets.

Deliver Technology and e-solutions, Improve Business and Service Delivery Processes, and Facilitate Service Access for Customers.

Several operational critical legacy business systems will be converted and migrated to new environments: ARPS Property system (ARPS) to GIS, Building Permitting System (BZ) to iBuild, ARCV Accounts Receivables including Occupational Licenses and Certificates of Use Renewals.

Expand the capabilities of the iMiami project, upgrading to a new Version 12 of the vendor software and begin the integration of Hyperion budget planning system. Modify and enhance user adoption by stabilizing and streamlining system operation to take advantage of automation. In addition, the infrastructure supporting Oracle will be streamlined reducing the number of servers from 24 to just 4 with a certified 10x improvement in speed. During FY2011, the existing windows based system crashed a total of 33 times, primarily due to windows operating system issues.

Deploy the Land Management System modules that will automate Building Department functions. The 6 modules of the Building Department’s iBuildMiami system continue in development (Application Intake, Contractor Registration, Plans Processing, Permit, Inspections, and Security/Reporting/Portal are expected to be operational in early 2012.

Expand a new point of sale cashiering system that will accept payments (cash or credit card) for all services offered by the city, manage receipts, and interface collections to land management systems and Oracle financials.


Complete the transition of legacy systems to newer hardware/software platforms, allowing removal of the proprietary

mainframe in 2012.

Continue to develop and deploy interactive GIS based applications for citizens to request municipal services and access city information.

Continue to upgrade obsolete telephone systems with voice over IP technologies to improve capabilities and reduce support requirements at various City locations.

Provide Excellent Recreational, Educational, and Cultural programs

Continue to expand the elevate Miami digital inclusion program to provide computer learning centers at additional City Parks and Senior Centers as well as computer curriculum for youth, young adults, small business owners, and seniors.

As charter member of the Miami Dade Broadband Coalition, utilize the broadband aggregation services, deploy the wireless pilot in the Overtown area.


Accomplishments in FY 2011 In 2011, the City continued the most far reaching technology modernization effort in its history. Legacy business systems

are being replaced with new software applications offering modern technical designs to enable best business practices.

The internet, high bandwidth and wireless telecommunication, geographic information systems, business intelligence

databases, and modern desktop and server hardware form the foundation for a reliable, agile, technology infrastructure.

Two major modernization efforts were the focal point of FY2011 activity. iMiami ERP system and the Land Management

System, each contribute directly to the accomplishment of City’s strategic objectives.

ERP System Accomplishments:

The Oracle ERP team launched multiple initiatives in late FY2011 including Oracle R12 upgrade project as the version

being used was being made obsolete by Oracle Corporation. This project brings the latest version of the financials and

human resources systems to the city along with improvements in business processes and computer processing speed.

In addition, the team launched the implementation of Hyperion Budget and Planning system as well as Oracle Business

Intelligence applications.

During FY2011, the team also delivered significant value by implementing Oracle’s Retro-Pay process. This particular

accomplishment will save the city hundreds of man hours in recalculating earnings if and when a change is required to

historical data. The team also performed an upgrade to the point of sale system. As a part of annual bargaining

contract agreements, the ERP team is challenged with the annual contract changes which effect internal pay programs

and procedures. This past year’s changes were sweeping and highly complex. The team delivered the changes on time –

and most importantly, with 100% accuracy.

Land Management Accomplishments:

The land management team saw multiple challenges due to resource volitility and redesign requests from the customer.

The team completed the year with an impressive list of accomplishments:

A new Contractor enrollment module was released in August 2011 in order to facilitate contractor information

and revenue collection.

Launched a project to provide web users the ability to apply for a new Certificate of Use and Business Tax

Receipts

The existing and yet to be released systems were updated with latest Fee Structure as per commission approval

in 2011.

Creation of map data web service in support of Land Management Application intake and future system

integration efforts with GIS data

GIS platform was enhanced to reduce overall data replication and improve efficiency.

Private Hauler Audit – Process in support of an initiative to identify illegal haulers in the city who are not paying

franchise fees

Miami 21 GIS Modifications – In support of the Planning department changes for the application


Launched a project to electronically link the city of Miami’s CityView/311 system with the Miami Dade property

records systems. This facilitates the certification of liens and ensures we will have the latest parcel information

available. Go live for this project is slated for second quarter 2012.

Network Services Team Accomplishments:

Server Virtualization: Over 25 physical servers were virtualized, providing more than $250,000 in savings.

Windows 7 Power Saving Policies: A system using built-in tools was developed and implemented Citywide to

send computers to sleep mode during inactive time. This implementation provided more than $100,000 in

electricity savings alone.

Electrical Dual Path Project: This project provides power for each network equipment (servers, routers,

switches, hubs, and appliances, etc.) using two different power sources and keeping all systems working when

one power source fails.

Migration of Miami Police Department Email System to Civilian Email infrastructure consolidating the email

system on one infrastructure and reducing 3 physical servers and duplicated email administration. This

significantly reduces operating costs for the police department. Additionally, this creates a shared view of the

eVault system management by both ITD and the MPD.

Work Order and Help Desk Requests: The entire organization including help desk personnel,

telecommunications technicians, network technicians, PC technicians, and Oracle administrators and developers

completed nearly 10,000 requests from customers this past year.


Web Services Team Accomplishments:

In partnership with the communications department, the information technology department redesigned the miamigov.com and CityNet home pages. In addition, the Mayor’s website http://www.miamigov.com/mayor and all 5 Commissioner websites were redesign as well. http://www.miamigov.com/district1 through 5. During 2012, the web services team will perform redesign efforts for all of the remaining departments across the city.

GIS Team Accomplishments:

The Geographical Information Systems team delivered solid performance and improved efficiencies to city

operations and the community through our state of the art system. Some key accomplishments included:

Improved map data supporting the many pieces of information (called layers) which make up an online map

including Address, Property, Parcel and Owner information used by the City of Miami’s Public Safety Dispatch,

Building Permitting, Oracle Financials, ARCV Account Receivable and other operational systems.

Administration and maintenance of the Laserfiche Document Management and Scanning system, including the

creation of a Laserfiche Integration Service allowing Applications, like Land Management, to query and view

documents directly within their applications.

Public Safety IT Team Accomplishments:

The public safety team supports our fire and police departments. During FY2011, the team created a new application to

process fire false alarm fees and automatically bill parcel owners and track disputes. This effort assists the Fire-Rescue

Department to manage and enforce the Fire False Alarms Ordinance. A projection of $160,000 in revenues for the FY

was estimated. By the end of August 2011, the goal had been met.

http://www.miamigov.com/mayor

http://www.miamigov.com/district1%20through%205


Current Status Summary Report November 10, 2011

Key Project Updates


Other Project Updates

Personnel On Wednesday, October 26, the monthly town hall meeting was dedicated to recognizing accomplishments by the

teams as well as individual service award recognition. Twenty of our associates received service award pins and

certificates. Each of our technical team leaders provided a summary of all the accomplishments for the team as well as

individual contributors. Feedback from the team was very, very positive. Planning is underway for monthly recognition

where individual or team efforts rise above and beyond expectations.

We are pleased to announce that one of our employees, Salvador Ten recently received the ‘100 Latinos Miami 2009’

award was given to me because his contribution as a volunteer photographer to different philanthropic and

environmental causes. The photographs were used to promote such causes and were on display at Miami International

Airport in the month of September.

http://100latinos.com/index.php?option=com_content&view=article&id=26&Itemid=8

http://100latinos.com/index.php?option=com_content&view=article&id=26&Itemid=8


In addition, we also are pleased to announce that Cindy Torres was recently selected as a governing member of the

annual IT Executive Summit which is held by invitation only, and brings together IT leaders from both the private and

public sectors to discuss current trends in the IT arena and share solutions. Cindy’s industry knowledge of ERP systems,

business intelligence, and predictive analytics contributed to the selection. This year’s meeting will be held in Coconut

Grove, FL in February 2012. Cindy was also invited to participate as a non-compensated Industry Technical Advisory

Board member for manufacturers of solid state flash memory devices which are considered the future state of core

server infrastructure. This technical advisory board is made up of accomplished leaders from both private and public

sector IT and was the result of a global search of more than 50 nominees from Fortune 100 and government agencies.

External Meetings & Status:

Comcast: Announced set-top box price increase of $1.99 per box after the 1st

36 in operation.

Dell: Provided new line-up of next generation hardware and pricing.

Miami-Dade County Building Dept: Met to discuss coordination of building permit status and the need for a possible data

exchange interface to be built. This requires a project initiated and funded for resource. No new status yet.

City of West Miami: On site visit to review West Miami City Hall use of software for monitoring status of 311 related

activity. The software features include some attributes similar to City View system and our Azure system which plots calls

and status on a geographical map. This visit was arranged by ACM Cabrera.

M2e*: Preview of their software solution for field information exchange, inspection reports, and photos using iPhone or

iPad. Another meeting is required in order to ascertain where the solution actually fits and whether a proof of concept is

required. This meeting was arranged by Commissioner Suarez and ACM Bravo.

Ben-Tech-Ad*: Met several times with this organization as part of the annual benefits enrollment exercise. We have

performed all necessary changes to Oracle 11i to ready it for integration to insurance providers including mapping data

interfaces and testing. Benefits enrollment starts November 28.

Note: Preview of these applications is not part of the standard RFQ/RFP or ITD Software Selection Process. Further interaction with these or other vendors requires that we launch a project to gather key requirements from code enforcement, fire, and planning department in order to build the necessary minimum requirements documentation. This is


critical in ensuring that the appropriate solution is deployed. A new project request will be submitted to the ITD Steering Committee for consideration of funding and priority for replacement of City View application.

Major Service Interruptions/ Issues Status:

MRC PBX System Interruption: On October 31, 2011, we experienced a significant failure in the hardware supporting

the CMIA phone system resulting in an interruption of service to about 30% of the phone lines running off of the MRC

Nortel PBX phone system. The failure was determined to be an internal power supply which was replaced at a total cost

of just under $2,400.00. The equipment is owned by us and there is no warranty or service maintenance agreements

open. Initial evaluation points to power surge as the culprit, but more information is being collected. The issue was fully

resolved and all phone systems restored by end of day November 1, 2011.

Fire Station 11 System Interruption: On October 16, 2011 at approximately 3:48PM, fire station 11 lost internet and

phone access. ATT technicians determined that the station a power issue had occurred and the network equipment was

not properly connected to the UPS system. Additionally, the site had not been registered as a critical operations site

with the NSC. ITD immediately registered the site along with all other fire station locations with the NSC. The NSC is a

government clearinghouse site which provides ATT and other utility service providers with prioritization of

governmental critical systems when an outage occurs. The fire station was brought back online at 9:40pm on October

16, 2011. We also agreed to split an existing phone line at the station to provide a single hard wire phone line to the

station. This is currently in process of being completed.

Fire Station 13 System Interruption: On October 31, 2011, we experienced a significant failure in the hardware

supporting the CMIA phone system. This fire station is a double wide trailer which does not have benefit of harden

equipment installation and most up to date network infrastructure. Immediately prior to the failure, the area

experienced significant flooding. ATT technicians determined that multiple failures occurred on their and CMIA

equipment. This resulted in several days of up and down time. The issues were finally resolved by November 6, 2011.

City View Software System Interruption: The software license for CityView Software expired on Friday, October 21 and

the vendor refused to renew without receiving payment of their annual software maintenance. This caused the shutting

down of Code Enforcement’s CityView application until Monday, October 24. The root cause of this issue was that the

annual contract negotiations which started in November 2010, required multiple iterations by both the software

company and CMIA legal department. The agreement was finalized in June 2011, when the software company advised

the city that they had changed their legal name. CMIA legal department was required to restart the contract process

and the reissued and signed contract was finally submitted to the City Manager’s office on September 27, 2011. The CM

executed agreement was returned to the ITD department on October 18, 2011. The final purchase order was approved

and issued in Oracle system on October 21 and expedited accounts payable payment of the license was issued on

October 21 and copies of same were faxed to the software vendor. The vendor refused to reinstate the software license

until they had payment in hand. ITD sent the check overnight on Friday, October 21 and the vendor reinstated to license

on Monday, October 24, 2011. ITD recommends the assessment and replacement of City View software in FY2013.

Police New Hire Process Mapping: Project currently underway to map the systems processes and approval workflow

supporting the new hire process. Oracle processes are mapped. NeoGov is being researched. Meeting with police, ITD,

HR, and CM office will be scheduled for next week.


UASI Grant Applications: The ITD department submitted a total of 3 UASI grant requests for 2012.

ITD Budget Tracking: The ITD department budget analysis for FY2012 is being transitioned to include a series of new

processes needed for tying spend and invoicing, as well as YTD budget analysis. This should be fully completed by next

month’s report.

All Projects Summary Listing

The following report contains all new, open, and recently closed projects submitted to the ITD. A total of 69 projects are currently being tracked.

Completed requests will be removed in next report.

Information Technology Team Status Report 11/10/2011

Line #

Customer/Sponsor Department

ITD Project Name Project Phase Project

Size Priority

Actual Start Date

Actual Completion

Date (Go-Live)

Overall Project Health

Comments/Issue/Accomplishment

1 Budget

Maps for Budget Books Initiation Small Medium TBD TBD

Not Started Shared existing maps with Troy in order

for him to provide feedback.

2 Building & Zoning ISO Reports

Project Closeout Small Medium

6/7/2011 7/1/2011 Comple

te Completed reports for ISO.

3 Building & Zoning

iBuildMiami - Phase I Design & Development Large High

2/8/2008 TBD Late

Currently in the process of rehiring staff; Current go live scheduled for January 30, 2012. Recent changes in building and zoning fees along with additional customer requirements and staffing losses contributed to the slippage. The customers are aware of this go live date and require additional time to ramp down from the mainframe for existing permits.

4 Building & Zoning

iBuildMiami - Phase II Design & Development Large High

TBD TBD Not

Started

5 Building & Zoning

FEMA Reports Requirements Small Medium

TBD TBD On

Hold Pending requirements for FEMA reports.

6 Building & Zoning

Complaint Tracking Migration Project

Closeout Small High

5/1/2011 TBD On-Plan Migrated open cases. Pending closed

cases with liens.

7 Capital Improvements

CIP GIS Application Modifications

Project Closeout Small Low

8/29/2011 6/24/2011 Comple

te Development completed. Customer is reviewing the application in development.


Information Technology Team Status Report

11/10/2011

Line #



Size Priority

Actual Start Date

Actual Completion

Date (Go-Live)



8 City Clerk

32260 - Contract renewals for Granticus/Daystar Initiation

medium Highest 9/2/2011 11/30/2011

On Plan

Agenda, Clerk, Manager, Law, Hearing Boards and ITD staff have met 3 times to review requirements needed for the four core Systems of Legistar, Laserfiche, Granicus and FTR. Met with Procurement to draft response to Laserfiche regarding VAR relationship issues.

9 Code Enforcement

CityView Replacement New/Initiation Large Medium

TBD TBD Not

Started

Long standing request to address CityView for inspectors.

10 Commissioner Francis

Suarez

32264 - Update Commission 4 - Suarez map Execution Small Medium 10/5/2011 11/11/2011

On Plan

Forwarded Mike a couple draft maps for his review. There was a requested for enhanced streets and possible additions of ALF business in District.

11 Finance Apply Statutory Update (HR RUP 6)

Project Closeout

Medium Medium

4/27/2011 11/4/2011 Comple

te Done - Will move to production Nov 4 weekend

12 Finance

Communication Tax Database Initiation Small Low TBD TBD

Not Started

With Diana leaving working with Pete to determine who has inherited this role.

13 Finance

GL and PnG Revenue and Expenditure Comparison Report

Design & Development

Medium Medium

4/8/2011 TBD On

Hold

Will move to on-hold. This request will be adressed after R12 Implementation

14 Finance

Payroll 2011 Year End Test & User Training

Medium High

8/1/2011 TBD On-Plan

In Progress

15 Fire - Zoning

32215 - Building Layer Maintenance Execution Large Medium 4/1/2011 12/31/2011

On Plan

County Parcel not accurate to a level of 25 to 100 feet as related to Street, Address and Building. The other issues is that Fire Preventions Bureau needs to have the heights of Building to correctly bill Building Shell CUs. CR is to ensure data maintained by GIS team is accurately showing relationship between Address, Building and Parcel/Folio.

16 Fire Prevention

32259 - Map of High-rises, Fire Stations and Territories - Map

has CU Billing implications Project

Closeout TBD Medium 9/6/2011 9/26/2011

Complete Create a new pinpoint map of the over

350 highrises over 6 stories in the City of Miami. Currently we are waiting for Fire to review.



11/10/2011

Line #



Size Priority

Actual Start Date

Actual Completion

Date (Go-Live)



17 Fire Rescue

IFQ for Damage Assessment Application Initiation

medium Medium 7/6/2011 TBD

On Hold

Awaiting feedback from EOC and Procurement on next steps for the creation of a IFQs. Allen Joyce retired from City and I am awaiting instructions from new head of EOC. Following up with USAI grants proposals recommendations for 2012.

18 Fire-Rescue

Fire Special Events Overtime Enhacements

Test & User Training Large High

3/1/2011 TBD Late

Last FIT meeting it was said that Fire want to go live with the changes on 01/01/1012

19 Fire-Rescue

Recreate Fire Vacation Requests

New / Initiantion Large High

TBD TBD Not

Started

Resources allocated to ibuild

20 Fire-Rescue

Recreate Fire Payroll Requests New / Initiation Medium High

TBD TBD Not

Started Resources allocated to ibuild

21 Fire-Rescue

Recreate Fire Fuel Requests New / Initiation Medium Medium

TBD TBD Not

Started Resouces allocated to ibuild. This could be merged with Light Fleet

22 Fire-Rescue Recreate Fire Light Fleet New / Initiation

Medium Medium

TBD TBD Not


23 Fire-Rescue

Yearly Physical Tracking New / Initiantion

Medium Low

TBD TBD Not


24 Fire-Rescue

Migrate Notices Design & Development

Medium Low

TBD TBD On

Hold Resources allocated to ibuild

25 Fire-Rescue

Implement New Fire Servers Design & Development

Medium High

5/24/2011 TBD On

Plan

DBA Team needs to setup the copy of FireDB in the new SQL Server instance for mirroring. In the meantime not to waste time, we are looking at installing the necessary software for the Fire CAD system. Some setback dealing with license software provided by vendor.

26 General Services

Administration

Enterprise 32 System Upgrade

Production Release & Monitoring Small Low

3/15/2011 5/16/2011 Comple

te Monitoring that the completed installation is working for customer.

27 Hearing Boards

eRecords Design & Development Small Low

8/1/2010 TBD On

Hold Lost resource developing solution

28 Human Resources

Error while approving PAFs Systems Maintenance Small Medium

6/8/2011 TBD Late SR with Oracle (Sev 2) - May have to wait for R12 upgrade



11/10/2011

Line #



Size Priority

Actual Start Date

Actual Completion

Date (Go-Live)



29 Human Resources Smeadlink interface file modification

Systems Maintenance Small Medium

6/13/2011 TBD On

Hold On hold - Retrofitting CEMLIs in R12

30 Information Technology SSRS 2008 Reports Migration (NST)

Test & User Training Small

5/24/2011 6/3/2011 Comple

te Start was dependent on migration completion.

31 Information Technology

Enhance Performance and Reliability of the Email Infrastructure: Upgrade Enterprise Archival System, Exchange Infrastructure and create an Email APM.

New / Initiantion

Small High 10/25/201

1 TBD

Not Started

Microsoft prepaid hours will be used. They expire on 1/30/2012


Continue Disaster Recovery Implementation: Assessment, testing, failover, activation, priorities, documentation, etc.

New / Initiantion

High Low TBD TBD Not

Started


Reduce number of servers and associated costs and replace out of warranty servers.

New / Initiantion

Medium

Low TBD TBD Not

Started

34 Information Technology Personal Computer Replacement

New / Initiantion

Medium

Medium TBD TBD Not Started

Desktop and Laptops need to be purchased to replace broken and out of warranty computers. By 10/18/2011 over 30% of personal computers are out of warranty


Upgrade the Enterprise Backup System to sustain current usage, allow growth and extend maintenance/support.

New / Initiantion

Medium

High 10/1/2011 TBD On

Plan Enterprise backup system (Datadomain) expire on 6/30/2012 and current utilization is over 95%


Complete the replacement of the old network equipment at the MPD datacenter (Switches).

New / Initiantion

Medium

Low 6/1/2011 TBD On

Plan

37 ITD

32256 - September ARPS Maintenance

Project Closeout Small Highest 9/1/2011 9/30/2011

Complete

Regular Address and Folio maintenance for mainframe ARPS

38 ITD

32255 - September Address Maintenance

Project Closeout

Medium Highest 9/1/2011 9/30/2011

Complete

Issue with 6,000 sub addresses which have no base address ID in the Geo Database. Issue was created by an issue created by County Assessor's Office in defining triplexes, Duplexes and Quaduplexes as "Condo" CLUC properties and assigning them a unit number where one was not needed. Normally this would be handled by assigning each unit a unique Street Id. County choose to assign a unique street number and unit number to each address.



11/10/2011

Line #



Size Priority

Actual Start Date

Actual Completion

Date (Go-Live)



39 ITD

32261 -September Monthly Layer Maintenance

Project Closeout

Medium Highest 9/1/2011 9/30/2011

Complete

This CR is to track the regular monthly layer maintenance formally tracked under Property Fact. This months changes have been Commission Districts, Solid Waste routes, Zoning and Parcel

40 ITD

32256 - October ARPS Maintenance

Project Closeout Small Highest 9/1/2011 9/30/2011

Complete


41 ITD 32262 - October Address

Maintenance

Project Closeout

Medium

Highest 9/1/2011 9/30/2011 Comple

te


42 ITD 32214 - Migration of ArcGIS desktops version ArcGIS 10 Execution

Medium Medium 3/25/2011 TBD

Late

No work on this item this week

43 ITD

Fire CU Inspections Application Design & Development Large High

4/6/2011 TBD Late

Andres reported that he finished fixing the bugs. He is revising the daily interface to make sure it is working fine. I am hoping we can finish with unit testing this week in order to move to re-training.

44 ITD 32184 - Magic WO Report Initiation Small Low TBD TBD

On Hold On hold due to priorities

45 ITD Recreate Burglar Alarms Billing Interface

Design & Development Large High

TBD TBD On

Hold Mark is assisting with iBuild.

46 ITD

Address Check Modification to GIS

Production Release and Monitoring

Medium High

TBD TBD On

Hold Checked with Manny and he has requested more time for troubleshooting



11/10/2011

Line #



Size Priority

Actual Start Date

Actual Completion

Date (Go-Live)



47 ITD 32268 -GIS Monthly Layer

Maintenance Execution

Medium

Highest 9/1/2011 9/30/2011 On

Plan

This CR is to track the regular monthly layer maintenance formally tracked under Property Fact. This months changes have been Commission Districts, Solid Waste routes, Zoning and Parcel

48 ITD

32256 - November ARPS Maintenance Execution Small Highest 9/1/2011 9/30/2011

On Plan


49 ITD

32255 - November Address Maintenance Execution

Medium Highest 9/1/2011 9/30/2011

On Plan


50 ITD

32261 -November Monthly Layer Maintenance Execution

Medium Highest 9/1/2011 9/30/2011

On Plan

This CR is to track the regular monthly layer maintenance formally tracked layer updates for Miami 21, Departmental Boundary ect.

51 ITD

32269 - Update Street Network ETLs to Python script. Initiation Small Low 11/2/2011 11/30/2011

On Plan

Updating the existing script to Python as part of regular maintenance of GIS. Python better fix ArcGIS 10 platform and provides better performance

52 ITD

Oracle R12 Upgrade Design & Development Large High


In progress; overall schedule remains on plan with go live scheduled for March 1, 2012.

53 ITD Mainframe Shutdown Requirements Large High

7/7/2011 TBD On-Plan In progress



11/10/2011

Line #



Size Priority

Actual Start Date

Actual Completion

Date (Go-Live)



54 ITD

Replace of ARPS Screen for Folio Maintenance and

preservation of Business data Initiation TBD TBD TBD TBD

TBD

This screen is planned to be replaced by GIS Services which will provide address/folio updates to be used by Business applications.

55 ITD, Fire-Rescue CAD Status Screen Re-Engineering

New / Initiantion Large High

TBD TBD Cancell

ed No funds available based on 80K quote from IDEA.

56 ITD, Fire-Rescue

Security Access Framework Design & Development

Medium High

TBD TBD On

Hold Resources allocated to ibuild

57 ITD, Fire-Rescue

Upgrade CAD to NetExpress 5.1 New / Initiantion

Medium Medium

TBD TBD On

Hold Postposned until FIRECAD04 is implemented.

58 Manager's Office

32265 Census support of the City's Government Units Survey

(GUS) Execution Small Highest 10/7/2011 11/11/2011

On Plan

Met with Kirk, William Porro and Building staff to review the GUS questions needing to be answered. My understanding is Kirk and Manager staff are working with Directors to answer survey. Survey due November 11th.

59 NET

CityView Graffiti Process New/Initiation TBD TBD

TBD TBD Not

Started Customer is Gathering Requirements

60 NET Administration

Kronos for Net Offices Design & Development Small Medium


Kronos Sysadmin Setting up system

61 Planning

Miami21 GIS Application Modification v2

Production Release & Monitoring Small Low

4/1/2011 8/29/2011 Comple

te

No target date set because this application was not developed by the city. Changes completed; however, when moved to production the printing breaks. Next step is to have the vendor validate existing code version.

62 Planning

32183 - Miami 21 Monthly Meeting Execution

Medium Medium 3/1/2011 12/31/2011

On Plan CR for regular monthly meeting and

data updates needed by GIS Miami 21 application.

63 Police Recreation of Police Equipment Control

Test & User Training Large Medium

5/15/2011 TBD Late

Still Waiting for Police's acceptance.

64 Police

Develop Police RUDS New / Initiation Large Medium

TBD TBD On

Hold Need to go back and see where we stopped. We were going to divide it in three phases.



11/10/2011

Line #



Size Priority

Actual Start Date

Actual Completion

Date (Go-Live)



65 Police

32270 - November MGU Police CAD update Initiation Small Highest 11/2/2011 11/30/2011

On Plan

Motorola CAD dispatch is supported by the City's maintained GIS layers. This street network data is updated quarterly to ensure CAD is updated. New versioni of MGU needs to be reviewed and approved with Police before release.

66 Public Facilities Resolve MMS Vendor/Support issues Systems

Maintenance Medium Medium

3/15/2011 TBD On-Plan Working with vendor and IT Tech

Support

67 Risk Management

Open Enrollment Design & Development

Medium High

10/31/2011

TBD On-Plan

In progress

68 Solid Waste

32253 Solid Waste Garbage Routes Maintenance Execution Small Medium 8/23/2011 8/26/2011

Complete

Garbage Routes, recycling routes sent to Solid Waste for approval.

69 Zoning/Finance/Commi

ssion

32216 - Design of Online Web App for to accept the Application and Payment of CUs and BTRs Execution Large Highest 3/2/2011 TBD

Late Only 1 developer on-board at this time. Working on the Security portion of the application with UAT expected to begin by end of week. In the process of hiring two new Business Analysts and recuiting for a new Developer.

ITD FY2011 Summary Report - Miamici.miami.fl.us/itd/docs/FY2012-2011-NOV-ITD-SUMMARY-REPORT.pdf ·...

Documents

Transcript of ITD FY2011 Summary Report - Miamici.miami.fl.us/itd/docs/FY2012-2011-NOV-ITD-SUMMARY-REPORT.pdf ·...