IT@CPP

BroncoFusion

September 25, 2013

Instructional & Information Technology (I&IT)

Carol Gonzales, Assoc. CIO, Projects & Support

Candie McDougall, Lead, Support Services

Agenda

• Your Bronco Electronic Identity• CPP IT services for Students• Need-to-know CPP apps• Safe & Responsible Computing• Where to go for help

Your BroncoIdentity

• BroncoName• BroncoNumber • BroncoPassword • Network Password

– CPP Wireless; VPN• MS Office 365 Password• Your campus roles (e.g.: student,

employee, etc.).

Managing your Passwords

• Plan ahead for forgetting your passwords– BroncoPassword

• Secret questions• https://ehelp.wiki.csupomona.edu/Password_reset

#Configuring_Your_Account:_Setting_Secret_Challenge_Questions

• SMS Password reset https://ehelp.wiki.csupomona.edu/Password_reset#Configuring_Your_Account:_Setting_SMS_.28Short_Message_Service.29_Text_Message_Option_-_Optional

Managing your Identity

• Identity Management Services– Setting Passwords

– https://win.webdev.csupomona.edu/idm/ » BroncoPassword» Network Password» MS Office 365 Password

CPP IT Services

• Email– MS Office 365 (25GB)

• Or continue to forward to your personal email

• File Space– Storage (250MB)– Web presence

Wireless Connectivity

• Wired Connectivity– Access in Classrooms, Dorms, Village, Suites – 10 to 100 MBs wired connections

• Wireless Access Points https://ehelp.wiki.csupomona.edu/Wireless_Access

Open Student Labs

• Basic desktop computing equipment & software– Windows– MAC– Microsoft Office and more

• Open to all students regardless of major.• Multiple Locations

– B 98-C5-13 Commons Computing Lab– B 97-121 Campus Center Lab– Library- Various Computing areas

• https://ehelp.wiki.csupomona.edu/Computer_Labs:_General_Computing_Labs

Student Print & Copy Service

• Pharos - Manages printing and copy services for students on campus– University Library, computing labs (98-C5-12/13 and 97-121),

Science, Math, Collins College, College of Agriculture, Engineering, and Suites.

– Self-service printing• Bronco Card or Kiosk Purchase  • Secure using a password

– Basic black & white (10 cents) and color ($1.00)– Remote Printing available in the Building 97 and 98 computing

labs and on the 2nd floor of the Library.– https://ehelp.wiki.csupomona.edu/Pharos_Printing_and_Copying

_System:_Lab_%26_Remote_Printingl

Pharos Tips

• Print only the pages needed in a document.• Edit and proofread papers before printing.• Print one copy at a time.• Always protect your password to prevent others

from using your account.• If you send a print job and then find an error

before releasing the print job, do not release the job. Jobs time-out automatically and it is removed from the release station after 2 hours if it isn’t released.

Important Student Applications

• BroncoDirect – https://broncodirect.cms.csupomona.edu/– Catalog/Class Schedule– Registration, Add/Drop Classes, Open Seats– Grades, Unofficial Transcripts

• Blackboard – http://blackboard.csupomona.edu

– Course content• Tests, Quizzes, Syllabus, Class Assignments

– Discussion Groups– Organizations & Student Clubs

Mobile CPP Apps

• CPP Mobile• eHelp• Blackboard

CPP Mobile

• Available at iTunes and Google Play.

Computing Responsibility

• What you should do– Follow the Appropriate Use Policy

http://www.csupomona.edu/~policies/information_technology/Appropriate_use_policy_information_technology-1.pdf

– Safe computing practices

What You Can’t Do

• Install your own Wireless Access Point• Spread out a single-line connection with a

Hub.– Any large uses of bandwidth can get your PC

“blacklisted” from the campus network

More what you can’t do

• Set up personal file servers – “Blacklist”

• Serve/Distribute copyrighted materials– RIAA: Movies, Music, Images, Files/Articles– DMCA: http://www.csupomona.edu/dmca.php – Copyright Info: http://www.copyright.gov/ – Plagiarism Quiz:

http://dsa.csupomona.edu/judicialaffairs/plagquiz.asp

Manage Your Computer Risks

• Safe computing practices– Physical and technical protection

https://ehelp.wiki.csupomona.edu/Information_Security_for_Students

• Protect yourself from Viruses– McAfee, Norton or “freebies”

• Don’t Get “Phished”– Information on Phishing

https://ehelp.wiki.csupomona.edu/Information_Security:_Scams_and_Phishing

– Phishing Advisorieshttps://ehelp.wiki.csupomona.edu/Information_Security:_Security_Advisory_-_Phishing

We are here to Help

• In-person – Student Tech Desk (Library)

• Monday – Thursday 9am - 10pm; Friday 9am – 5pm• https://ehelp.wiki.csupomona.edu/Student_tech_desk• http://www.youtube.com/watch?v=V_vfaNzo9HE

– Help Desk – Building 1• Mondays-Thursdays: 7:30 a.m. to 6:00 p.m.• Fridays: 8:00 a.m. to 5:00 p.m. • 909.869.6776 (extension 6776 on campus)• Email: helpdesk@csupomona.edu• Tickets: http://helpdesk.csupomona.edu/helpdesk

• On-line– https://ehelp.wiki.csupomona.edu/Main_Page.

Questions?

• Carol Gonzales– carolhg@csupomona.edu

• Candie McDougall– cmmcdougall@csupomona.edu