ITAM Tools Day, November 2015 - ITAM Review

What to look for in a SAM Tool & Key Differentiators

www.itassetmanagement.net

Martin Thompson The ITAM Review

News, Reviews and Resources for ITAM, SAM & Software Licensing Professionals

What is modern SAM? SAM Industry Drivers

1. Audits 2. Financial Transparency 3.  Innovation 4. Consumer-led demand


Efficiency Efficiency

Agility

Compliance


SAM Tools Key Components


Auto-‐discovery Inventory So:ware recogni<on

So:ware usage

Product use rights Compliance


SAM Tool Infrastructure


•  Software delivery focus •  Auto-discovery •  Software Usage •  Datacenter / Virtual / Mobile •  Agent vs. Agentless SCCM /

Al<ris / LANDESK etc.


SAM Tool Key Components


Auto-‐discovery Inventory So:ware recogni<on

So:ware usage

Product use rights Compliance

•  Mobility •  Secondary Use •  Up/Downgrade •  Multiple Versions •  Virtual / Mobility


Tool Selection Advice Most Common Pitfalls

1.  Trying to boil the ocean 2.  Not knowing what success looks like 3.  Thinking that SAM tool implementation is like plugging in an appliance

Selection Advice

1.  What software publishers shall we focus on (Don’t boil the ocean) 2.  What data do we need to manage our agreements? (Begin with the end

in mind) 3.  What tools can help us? (Record keeping, automation and heavy lifting) 4.  Proof of Concept / Proof of Value PODCAST: RFI, RFP, POC Best Practice http://www.itassetmanagement.net/2015/11/09/rfx/



Criteria – What to look for


Visibility Show me everything I have

Auto-‐discovery Inventory (desktop, datacenter, mobile, cloud), accuracy

Iden<fica<on Help me iden<fy everything I have correctly

So:ware recogni<on, product use rights, publisher statements, integra<on with procurement systems, license models (device, user, processor, etc.)

Risk Priori<ze the risks for me

Reconcilia<on, Compliance repor<ng, priori<za<on of risk, suggested remedia<on and advisory, accuracy

Efficiency Help me stretch my money further

So:ware usage monitoring, suite op<miza<on, iden<fying redundancy, cheaper alterna<ves, spend signals, contracts prepara<on, architecture op<miza<on.

Agility Enable me to make beQer decisions

Service request and authoriza<on, ITSM integra<on, scenario modeling, asset register, linking costs to services

Con<nual Service Improvement

Support me to improve my SAM maturity

Excep<on repor<ng, root cause analysis, work flow automa<on, performance dashboards



Criteria – What to look for


Further Reading


2015 SAM Tool Buyers Guide Deep dive on criteria and RFI language http://www.itassetmanagement.net/2015/02/28/sam-tool-buyers-guide/


Market Options

SAM Tool License Types •  Project, Perpetual,

Subscription, SaaS, Huge Growth in SAM Managed Service •  De-risking through MSP,

slowly taking in-house when ready


http://www.itassetmanagement.net/2015/10/15/sam-msp-group-test-2015-results/


ITAM Tools Day, November 2015 - ITAM Review

Technology

Transcript of ITAM Tools Day, November 2015 - ITAM Review