IT40D Series

AM1-001052-001 March 2009 ISSUE 1

TECHNICAL MANUAL

Introduction

To Ensure Safe Usage of this ProductA number of symbols and markings are used in this operation manual to emphasize important points regarding the safe use of this product. Please read through this operation manual carefully before starting to use the product. The meaning of each symbol is as follows.

WARNING CAUTION

Indicates a hazard that can lead to death or serious injury. Indicates a hazard that can lead to injury or damage to property.

The following illustrations show examples of different types of warnings. This symbol indicates the need for caution (including hazards and warnings). The illustration within the triangle specifies the type of warning. (The example on the left indicates that you must be careful of your fingers.) This symbol indicates that the displayed actions are prohibited. The illustration within the circle specifies the prohibited action. (The example on the left indicates that disassembly is prohibited.) This symbol indicates an instruction that must be followed. The illustration indicates the relevant instruction. (The example on the left indicates an earth connection.) This product cannot be used in countries other than the United States of America and Canada as it is designed for use

only within these countries.

WARNINGIn order to avoid fires, electrical shocks and electrocution Prohibition of Making Alterations or Remodeling Do not disassemble this product unnecessarily. Do not make alterations in it, either. Unauthorized disassembly or alterations may cause a fire, electric shocks, electrocution or other troubles. Caution against Putting Foreign Objects into Product Do not place a vase, flowerpot, glass, cosmetics, container with chemical or water, or small metallic pieces on this product. Spilled water or liquid or a small object getting into the product may cause a fire, electric shocks, electrocution or other troubles. Prohibition of Installing Product in Moist Place Do not use this product in a bathroom or close to a humidifier or in a moist place. Use of this product in a moist place

may result in a fire, electric shocks, electrocution or other troubles. Prohibition of Power Source Other Than Commercial Power Source Never connect this product to any power source line other than the commercial 120V AC power source line. Run-

ning this product on improper voltage may result in a fire, electric shocks, electrocution or other troubles. Precaution for Handling Power Source Cable Do not damage, process, twist or tie up the power source cable. Do not bend or pull it forcedly. Do not put a heavy object on or heat the power source cable. Failure to follow these instructions may cause damages to the power source cable, resulting in a fire, electric shocks, electrocution or other troubles. Do Not Unplug the Power Source Cable with Wet Hands Such action may result in electric shocks due to electrical discharge.

i

Introduction

WARNINGPrecaution of Handling Electrical Plugs Wipe out the dust on the electrical plugs. It may cause a fire. Make sure that the power source plug is firmly connected to the wall outlet. If any metal object touches the metal pins of the power source plug, this may result in a fire or electric shocks. Do Not Connect a Number of Plugs to a Single Wall Outlet The plug adapter may become hot or damaged, and this may result in a fire.

Caution for Power Source Capacity Prepare an exclusive 120V AC, 12A outlet, and connect the power source plug to that outlet. If it is necessary to con-

nect the plug of another electrical appliance to the same outlet, the total current must not exceed the maximum current rating of the outlet. Failure to follow this instruction may result in a fire. Precaution for Lightning If lightning breaks out nearby, disconnect the power source cable and telephone line and discontinue maintenance

work until the lightning stops. Some lightning may cause a fire, electric shocks, electrocution or other troubles. Precautions for Disassembly and Assembly Works The product is still charged electrically even after the power source switch is turned off. Be sure to disconnect the

power source cable before starting work. Be sure to disconnect the power source cable before mounting or dismounting boards or connector. Failure to follow

this instruction may cause a fire, electric shocks, electrocution or other troubles. (It is not enough to turn off power source.) The fuser/fusing and peripheral devices become hot. Careless handling may result in scalding. After turning off the power source switch, make sure that the fuser/fusing and peripheral devices have cooled down, then carry out work.

ii

Introduction

CAUTIONTo Prevent Fire and Electrocution Prohibition of Installing Close to Fire Do not bring this product or power source cable close to heat generating appliances. Otherwise, the cabinet or sheath

of the power source cable melts, resulting in a fire, electric shocks, electrocution or other troubles. Prohibition of Blocking Vent Holes The product has a vent hole in the right side panel and in the back side panel. Be sure to leave a 2 cm (0.8 inch) or

more clearance between the left side panel and wall. If the vent hole is blocked, heat accumulated inside the product may cause a fire. Prohibition of Installation in Hot Place Do not install the product in a place exposed to the direct sunlight, close to a stove or heater or heat generating appli-

ance, or a hot place. Otherwise, rise of the internal temperature may result in a fire. Prohibition of Installation in Place Subject to Oil Spatter or Steam Do not install the product close to a kitchen stove, in a place subject to oil spatter or steam, or a dusty place. Use of

the product in such a place may result in a fire, electric shocks, electrocution or other troubles. Precaution for Handling Plug Be sure to hold the plug when disconnecting a cable. Pulling a cable damages the cable, resulting in a fire, electric shocks, electrocution or other troubles. Prohibition of Putting Imaging Unit or Toner Bottle into Fire Never put an imaging unit or toner bottle into fire. If an imaging unit or toner bottle is put in fire, it explodes or

catches fire and toner splashes, resulting in a fire or burning. Put a used imaging unit or toner bottle in a vinyl bag and dispose of it as a nonflammable waste. To Avoid Injury Prohibition of Installation in Unstable Place Do not install the product on an unstable or tilted base. Do not place any heavy object on the product. If the product

is used in such a condition, it may be unbalanced and drop, resulting in injury.

Opening Package and Installation Follow the procedure of opening the package. Improper unpacking may cause damage to the system or injury to you. Avoid severe environment such as rain and dust for unpacking. Be careful to not touch metal fusers/fusing and binding stripes on the package. They are sharp and may hurt you. Be sure not to leave the packing material inside the system. It may cause a system malfunction or a fire. Make sure that a special warning label is attached to a designated place. If there is no label, attach it for your customers to understand the warnings.

iii

Introduction

CAUTIONPrecautions for Disassembly and Assembly This product is charged with high voltage during reading or printing. It is protected with a cover, etc. to prevent a fire, electric shocks or electrocution. If it is necessary to turn on power source with the cover removed or opened, power source must be turned on by an engineer trained in maintenance of this product. Precautions Peculiar to Laser Equipment This product employs a semiconductor laser. Its specifications are as shown below. Use laser protection goggles which meet the specifications. IT3640D/IT2840D Maximum power source : 5mW Beam wavelength : 770~795nm Before starting work concerning the print head, around the photosensitive drum or laser path, turn off power source. If the work requires power source to be active, remove watch, ring, etc. and put on laser protection goggles. Note that it is dangerous to put a highly reflective tool or object across the laser path. The print head is not designed to be disassembled or adjusted in the field. It should be replaced in the form of an assembly. When dismounting the stage glass for cleaning or the like, do not apply an excessive force to it. Otherwise, the stage glass may be broken, resulting in injury. Before dismounting the cold cathode lamp or inverter, be sure to turn off power source and disconnect the power source cable from the AC outlet. Failure to follow this instruction may result in electrical shocks or electrocution. Never touch the surface of the cold cathode lamp (Xe lamp). Otherwise, reading errors may take place. Care must be taken not to catch your fingers when closing the cover, etc. This can result in injury. The fan is rotating at high speed. Do not touch it while it is rotating. Turn OFF the power source before starting installation. Lift the product in the positions indicated as shown below when carrying it. Lifting it using any other part of the product may result in unexpected injury or product failure.

Handles for lifting

Handles for lifting

iv

Introduction

Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult a NEC authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from NEC authorized dealers. NEC is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the users authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Perchlorate Notification This product includes a battery which contains Perchlorate Material. Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/.

v

Introduction

SafetyLaser Safety This is a digital machine which prints by means of a laser. There is no possibility of danger from the laser, provided the machine is operated according to the instructions in this manual. Since radiation emitted by the laser is completely confined within protective housing, the laser beam cannot escape from the machine during any phase of user operation. This machine is certified as a Class 1 product. This means the machine does not produce hazardous laser radiation.

CAUTIONThe use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. Because of this, NEC strongly recommends that you operate your machine only as described in this documentation.

Internal Laser Radiation Maximum Average Radiation Power Source : 28.9W Wavelength : 770-795nm

IT3640D/IT2840D at laser aperture of the print head unit

This product employs a Class IIIb Laser Diode that emits an invisible laser beam. The Laser Diode and Scanning Polygon Mirror are incorporated in the print head unit. The print head unit is NOT A FIELD SERVICE ITEM. Therefore, the print head unit should not be opened under any circumstances.

Laser Aperture of the Print Head Unit

This figure shows the view inside the Right Side Door with the Imaging Unit removed.

vi

Introduction Laser Safety Label A laser safety label is attached to the outside of the product as shown below.

*

Only for the U.S.A.

The Manufacturers Name Plate is affixed at the position illustrated above. Label Inside Print Machine The following laser safety label will be attached inside the machine as shown below. Please read the following for your own protection.

CAUTIONOpening the cover indicated by the Caution label may expose you to harmful laser radiation which could cause damage or loss of eyesight. Do not open the cover when the power source is on.

CAUTIONDanger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions.

vii

CONTENTSChapter 11-1 1-2 1-3

SPECIFICATIONS ....................................................................Name of Units ................................................................................................... External Appearance, Name of Parts ............................................................... Configuration of Equipment .............................................................................. 1-3-1 1-3-2 Configuration List of Parts .................................................................... Configuration of Printer ......................................................................... Facsimile Specifications ....................................................................... PC Printer Controller Specifications ..................................................... Network Application Specifications ....................................................... (Reference) SIP-FAX Adaptor Specifications ........................................

1-11-2 1-3 1-4 1-4 1-5 1-7 1-7 1-11 1-12 1-16 1-22

1-4

List of Specifications ......................................................................................... 1-4-1 1-4-2 1-4-3

1-5

List of Functions ................................................................................................

Chapter 22-1

INSTALLATION (Setup and Removal) ....................................Installation and Adjustments ............................................................................. 2-1-1 2-1-2 2-1-3 2-1-4 Flow Chart of Installation and Adjustment Procedures ......................... Check List ............................................................................................. Installation ............................................................................................. Setting Imaging Unit, Toner Bottle ........................................................ Paper Feed Cabinet .............................................................................. Large Capacity Cabinet ........................................................................ Job Separator ....................................................................................... Built in Finisher ..................................................................................... Punch Kit .............................................................................................. Saddle Kit ............................................................................................. Mail Bin Kit ............................................................................................ Additional Bin Kit ................................................................................... 2-Step Copy Desk .................................................................................

2-12-2 2-2 2-3 2-7 2-11 2-16 2-16 2-25 2-36 2-41 2-48 2-55 2-68 2-73 2-76 2-81 2-84 2-86 2-87

2-2

Optional Parts Set-up Instructions .................................................................... 2-2-1 2-2-2 2-2-3 2-2-4 2-2-5 2-2-6 2-2-7 2-2-8 2-2-9

2-2-10 Drum ..................................................................................................... 2-2-11 Second G3 Port .................................................................................... 2-2-12 TX Marker Stamp Unit .......................................................................... 2-2-13 SIP-FAX Adaptor ..................................................................................

viii

2-2-14 Book Scanner Document Size Sensor (Option for Metric-system) ....... 2-2-15 Mechanical Counter .............................................................................. 2-2-16 Key Counter Kit ..................................................................................... 2-3 Removal ............................................................................................................ 2-3-1 2-3-2 Replacing Machine ............................................................................... Transferring ..........................................................................................

2-89 2-91 2-93 2-95 2-95 2-95

Chapter 33-1

MAINTENANCE ........................................................................Checking and Cleaning ..................................................................................... 3-1-1 3-1-2 3-1-3 3-1-4 Check List ............................................................................................. Cleaning List ......................................................................................... Periodic Maintenance ........................................................................... Battery Replacement ............................................................................ Overview ............................................................................................... Maintenance Features and Reference Numbers .................................. Start-up ................................................................................................. Initialization Mode ................................................................................. Maintenance Mode ............................................................................... Service Choice ...................................................................................... System Input ......................................................................................... Administrator # Initialize ........................................................................ Counter ................................................................................................. Function ................................................................................................ I/O Check ..............................................................................................

3-13-2 3-2 3-3 3-4 3-7 3-8 3-8 3-9 3-14 3-14 3-17 3-22 3-26 3-39 3-42 3-43 3-56 3-62 3-70 3-72 3-73 3-73 3-81 3-96 3-96

3-2

Maintenance Features ...................................................................................... 3-2-1 3-2-2

3-3

Description of Maintenance Features and Operations ...................................... 3-3-1 3-3-2 3-3-3 3-3-4 3-3-5 3-3-6 3-3-7 3-3-8 3-3-9

3-3-10 Operation Check ................................................................................... 3-3-11 ROM Version ........................................................................................ 3-3-12 Level History ......................................................................................... 3-3-13 FAX Settings ......................................................................................... 3-3-14 Adjustment Features ............................................................................. 3-4 Soft Switch List ................................................................................................. 3-4-1 3-4-2 3-4-3 Soft Switches Disclosed to Users (Screen Setting) ..............................

List of Defaults ...................................................................................... 3-103 List of Soft Switches ............................................................................. 3-110

Chapter 44-1

OPERATION .............................................................................Circuitry Operation ............................................................................................ 4-1-1 PCB Layout ...........................................................................................ix

4-14-2 4-2

4-1-2 4-1-3 4-1-4 4-1-5 4-1-6 4-2 4-2-1 4-2-2 4-2-3 4-2-4 4-2-5 4-2-6 4-2-7 4-3 4-3-1 4-3-2 4-3-3 4-4 4-4-1 4-4-2 4-4-3 4-4-4 4-4-5 4-4-6 4-5

Integrated Block Diagram ..................................................................... Integrated Circuit Diagram .................................................................... PCB Connector List .............................................................................. Function of PKG ................................................................................... PCB Interface Connector List ............................................................... Duplexing Document Feeder Unit ......................................................... Book Scanner Unit ................................................................................ Document Table Glass Assembly of Book Scanner ............................. Driving Section of Book Scanner .......................................................... Optical Reader of Book Scanner .......................................................... Book Scanner Sensors ......................................................................... Operations of Printer ............................................................................. Communication Control ........................................................................ Charge Control ..................................................................................... Selecting Print Paper ............................................................................ Paper Feed Cabinet .............................................................................. Large Capacity Cabinet ........................................................................ Duplex Unit, Switchback Unit, Job Separator ....................................... Built in Finisher, Additional Bin Kit, Punch Kit ....................................... Mail Bin Kit ............................................................................................

4-3 4-4 4-18 4-20 4-35 4-64 4-64 4-67 4-68 4-68 4-69 4-70 4-73 4-74 4-74 4-76 4-77 4-82 4-84 4-86 4-88 4-92 4-98

Operation of Mechanical Parts .........................................................................

System Control .................................................................................................

Operation of Major Options ...............................................................................

Saddle Kit ............................................................................................. 4-100

Network Function .............................................................................................. 4-102

Chapter 55-1

DISASSEMBLY, ASSEMBLY AND ADJUSTMENTS ..............General Rules ................................................................................................... 5-1-1 5-1-2 5-1-3 Disassembly ......................................................................................... Assembly .............................................................................................. Printer ...................................................................................................

5-15-2 5-2 5-2 5-3 5-4 5-5 5-6 5-6 5-8 5-11 5-11 5-12

5-2 5-3 5-4

Tools and Measuring Instruments ..................................................................... Do Not Disassemble ......................................................................................... Disassembly, Assembly, and Adjustments ....................................................... 5-4-1 5-4-2 5-4-3 Detaching and Attaching Covers .......................................................... Removal of the Operation Panel ........................................................... Detaching and Attaching the Internal Parts of Book Scanner ............... 1 Disassembling and Assembling Book Scanner Unit .................... 2 Dismounting and Mounting Xe Lamp ..........................................x

5-4-4

3 Dismounting and Mounting INV-PKG .......................................... 4 Dismounting and Mounting FFC Cable ....................................... 5 Dismounting and Mounting PKG Assy (BCRS) .......................... 6 Dismounting and Mounting Document Size Sensors .................. 7 Dismounting and Mounting BS Motor .......................................... 8 Dismounting and Mounting Lens Ass'y ....................................... 9 Dismounting and Mounting Slider ................................................ 10 Dismounting and Mounting 15 Sensor ....................................... 11 Dismounting and Mounting Belt ................................................... 12 Dismounting and Mounting Carriage Sensor (HP) ...................... 13 Dismounting and Mounting Wire Ass'y ........................................ Dismounting and Mounting PKG Assy ................................................. 1 Dismounting MFBS2 PKG ........................................................... 2 Dismounting FAX(S) PKG ........................................................... Dismounting and Mounting Duplexing Document Feeder Unit ............. 1 2 3 4 5 6 7 8 9 10 Removal of the Outer Cover ........................................................ Removal of the Control Board ..................................................... Removal of the Variable Resistor ................................................ Cleaning of the Pickup Roller / Take-up Roller / Separator Roller .......................................................................... Removal of the Pickup Roller / Take-up Roller ............................ Removal of the Separator Roller ................................................. Cleaning of the Roll ..................................................................... Cleaning of the Roller .................................................................. Cleaning of the Scanning Guide .................................................. Cleaning of the Sensor Section ...................................................

5-12 5-13 5-14 5-15 5-16 5-17 5-18 5-19 5-19 5-19 5-20 5-24 5-24 5-25 5-26 5-26 5-27 5-27 5-29 5-30 5-31 5-32 5-32 5-33 5-34 5-35 5-35 5-37 5-39 5-40 5-41 5-42 5-43 5-44 5-44 5-46 5-47 5-47 5-48 5-50 5-50 5-52 5-53 5-54

5-4-5

5-5

Disassembly / Reassembly (Printer Section) .................................................... 5-5-1 5-5-2 Removal of the Outer Parts .................................................................. Removal of the Board ........................................................................... 1 Removal of the Master Board ...................................................... 2 Removal of Paper Size Detection Board 1 .................................. 3 Removal of Paper Size Detection Board 2 .................................. 4 Removal of the DC Power Supply ............................................... 5 Removal of the High Voltage Unit ............................................... 6 Removal of the Temperature/Humidity Sensor ........................... 7 Removal of the ATDC (TCR) Sensor .......................................... 8 Removal of the Thermistor .......................................................... Removal of Units .................................................................................. 1 2 3 4 5 6 7 Removal of the Manual Bypass Unit ........................................... Removal of the PH Unit ............................................................... Removal of the Toner Hopper Unit .............................................. Removal of the Toner Supply Drive Unit ..................................... Replacement of the Fusing Unit .................................................. Removal of Exit Roller 1 .............................................................. Removal of Exit Roller 2 ..............................................................xi

5-5-3

5-5-4

8 Removal of the Separation Claw ................................................. 9 Removal of the Duplex Unit ......................................................... 10 Removal of the Switchback Unit .................................................. Disassembly of Motors ......................................................................... 1 Removal of the Transport Motor .................................................. 2 Removing the IU Motor ................................................................ 3 Removal of Power Unit Cooling Fan Motor ................................. 4 Removal of Toner Suction Fan Motor .......................................... Disassembly / Reassembly and Cleaning ............................................ Cleaning of the Manual Bypass Paper Take-up Roller ................ Replacement of the Manual Bypass Paper Take-up Roller ......... Cleaning of the Manual Bypass Separator Roller Assy ............... Replacement of the Manual Bypass Separator Roller Assy ........ Cleaning of the 1st Pickup Roller ................................................ Replacement of the 1st Pickup Roller ......................................... Cleaning of the 1st Paper Take-up Roller ................................... Replacement of the 1st Paper Take-up Roller ............................ Cleaning of the 1st Separator Roller ........................................... Replacement of the 1st Separator Roller Assy ............................ Cleaning of the 2nd Pickup Roller ............................................... Replacement of the 2nd Pickup Roller ........................................ Cleaning of the 2nd Paper Take-up Roller .................................. Replacing of the 2nd Paper Take-up Roller ................................ Cleaning of the 2nd Separator Roller Assy ................................. Replacement of the 2nd Separator Roller Assy .......................... Cleaning of the Synchronizing Rollers ......................................... Replacement of the Synchronizing Roller Bushings and Synchronizing Roller Gears ......................................................... 19 Cleaning of the Paper Dust Remover Assy ................................. 20 Cleaning the Transport Roller ...................................................... 21 Replacement of the Toner Filter (Developing Unit Side) ............. 22 Replacement of the Toner Filter (Machine Side) ......................... 23 Replacement of the Ozone Filter ................................................. 24 Cleaning of the Charge Neutralizing Plate .................................. Replacement of the Units ..................................................................... 1 Replacement of the Image Transfer Roller Unit .......................... 2 Replacement of the PC Drum Unit .............................................. 3 Replacement of the Developer .................................................... 4 Replacement of the Developing Unit ........................................... 5 Cleaning of the DS Collar ............................................................ Paper Feed Cabinet .............................................................................. 1 Removal of the Outer Cover ........................................................ 2 Removal of the Pickup Roller / Take-up Roller / Separator Roller Assy .................................................................. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

5-55 5-56 5-57 5-58 5-58 5-58 5-59 5-59 5-59 5-59 5-60 5-62 5-62 5-63 5-64 5-65 5-66 5-67 5-68 5-70 5-71 5-72 5-73 5-75 5-76 5-77 5-78 5-79 5-80 5-80 5-81 5-81 5-82 5-82 5-82 5-82 5-83 5-86 5-87 5-89 5-89 5-90

5-5-5

5-5-6

5-5-7

xii

5-5-8

3 Cleaning of the Pickup Roller / Paper Take-up Roller / Separator Roller .......................................................................... 4 Cleaning of the Vertical Transport Roller ..................................... Large Capacity Cabinet ........................................................................ 1 2 3 4

5-93 5-94 5-95

5-5-9

Removal of the Outer Cover ........................................................ 5-95 Removal of the Paper Cassette ................................................... 5-95 Removal of the Wire .................................................................... 5-96 Removal of the Pickup Roller / Take-up Roller / Separator Roller Assy .................................................................. 5-99 5 Cleaning of the Pickup Roller / Paper Take-up Roller / Separator Roller .......................................................................... 5-102 6 Cleaning of the Vertical Transport Roller ..................................... 5-102 Duplex Unit / Switchback Unit / Job Separator ..................................... 5-103 5-103 5-104 5-104 5-105 5-105 5-105 5-105 5-106 5-107 5-108 5-108 5-109 5-110 5-111 5-112 5-114

1 Removal of the Outer Cover ........................................................ 2 Cleaning of the Duplex Unit Transport Roller / Roll 1 and 2 ........ 3 Cleaning of the Duplex Unit Transport Roller / Roll 3 .................. 4 Cleaning of the Duplex Unit Ventilation Section .......................... 5 Cleaning of the Switchback Unit Transport Roller / Roll .............. 5-5-10 Built-in Finisher / Additional Bin Kit / Punch Kit .................................... 1 Identification of Fuses .................................................................. 2 Removal of the Outer Cover ........................................................ 3 Removal of the Sorted Copy Tray ............................................... 4 Removal of the Horizontal Transport Unit ................................... 5 Removal of the Stapler Unit ......................................................... 6 Removal of the Storage Paddle Drive Clutch .............................. 7 Removal of the Exit Paddle Drive Clutch ..................................... 8 Removal of the Punch Unit .......................................................... 9 Cleaning of the Roller and Roll .................................................... 5-5-11 Mail Bin Kit ............................................................................................

1 Removal of the Outer Cover ........................................................ 5-114 2 Cleaning of the Roller and Roll .................................................... 5-114 5-5-12 Saddle Kit ............................................................................................. 5-115 1 2 3 4 5 6 7 5-6 5-6-1 Removal of the Outer Cover ........................................................ Removal of the Saddle Unit ......................................................... Removal of the Crease Unit ........................................................ Removal of the Stapler Unit ......................................................... Removing the In & Out Guide Drive Motor .................................. Removal of the Crease Roller ..................................................... Cleaning of the Roller and Roll .................................................... 5-115 5-116 5-117 5-118 5-122 5-125 5-130

Adjustment and Testing .................................................................................... 5-131 Adjustment of Mechanism Section ....................................................... 5-131 1 2 3 4 Correcting Printer Resist ............................................................. Correction of Reading Position (Book) ........................................ Moving Carriage .......................................................................... Adjustment of Standard Position for Reading Margin ..................xiii

5-131 5-131 5-131 5-132

5 6 7 8 9 5-7 5-7-1 5-7-2

Adjustment of ADF ...................................................................... Adjustment of Multi-purpose Bypass Tray ................................... LCT Shifter Movement Timing Belt Adjustment ........................... Finisher / Punch Kit Adjustment .................................................. Saddle Kit Adjustment .................................................................

5-133 5-137 5-141 5-142 5-145

Firmware Upgrade ............................................................................................ 5-149 Firmware Upgrade for Machine ............................................................ 5-149 Firmware Upgrade for Printer Engine / Finisher ................................... 5-150

Chapter 66-1

TROUBLESHOOTING ..............................................................Diagnoses by Alarm Code ................................................................................ 6-1-1 6-1-2 6-1-3 Communication Error Codes ................................................................ Printer Alarms (Malfunction) ................................................................. Abort Codes (for Reference) ................................................................. Mechanical Jamming ............................................................................ Sensor Failure ...................................................................................... Mechanical Jamming ............................................................................ Electrical Jamming ................................................................................ Paper Transport Failure (Including Optional Parts) ..............................

6-16-2 6-3 6-21 6-52 6-54 6-54 6-54 6-59 6-59 6-59 6-60 6-73 6-82 6-82 6-94

6-2

Diagnosis of Document Jamming ..................................................................... 6-2-1 6-2-2

6-3

Diagnoses of Printer Jamming .......................................................................... 6-3-1 6-3-2 6-3-3

6-4 6-5

Diagnoses by Symptoms .................................................................................. Troubleshooting of Network APL Function ....................................................... 6-5-1 6-5-2 Troubleshooting by Condition ............................................................... SIP-FAX Adaptor Troubleshooting .......................................................

6-6 6-7 6-8 6-9

Checkpoints for Troubles in Analog Units ......................................................... 6-100 Warm Restart .................................................................................................... 6-101 Clearing RAM Unconditionally .......................................................................... 6-102 Image Quality Problems ................................................................................... 6-103

6-10 Troubleshooting of PC Printer Controller .......................................................... 6-105

Chapter 77-1 7-2

REPORTS .................................................................................List of Reports ................................................................................................... How to Read Data of Reports ........................................................................... 7-2-1 7-2-2 7-2-3 7-2-4 7-2-5 Activity Report (TX) ............................................................................... Activity Report (RX) .............................................................................. Account List .......................................................................................... Protocol Trace ...................................................................................... Memory Dump ......................................................................................xiv

7-17-2 7-3 7-3 7-5 7-6 7-7 7-8

7-2-6 7-2-7

File Dump ............................................................................................. Service Call Report ...............................................................................

7-8 7-9

xv

Document Amendment RecordIssue 1 Date March 2009 Page Reason The first release

xvi

Chapter 1

SPECIFICATIONS

Page

1-1 1-2 1-3 1-4 1-5

Name of Units ........................................ External Appearance, Name of Parts .. Configuration of Equipment................. List of Specifications ............................

1-2 1-3 1-4 1-7

List of Functions ................................... 1-22

1-1 Name of Units

1-1

Name of Units

[1] System Configuration Model Name Specification Code Model Code Remarks G3/11" 17" size print Double cassette (standard product) with Duplex Unit Network Application Printer Controller G3/11" 17" size print Double cassette (standard product) with Duplex Unit Network Application Printer Controller

1

IT2840D

AA1-000026-202

U23

2

IT3640D

AA1-000026-201

U24

(1) 2nd G3 Port (2) TX Marker Stamp Unit (3) Paper Feed Cabinet (4) 2-way Paper Feed Cabinet (5) Large Capacity Cabinet (6) 2-step Copy Desk (7) Job Separator (8) Built in Finisher

(9) (10) (11) (12) (13) (14) (15)

Punch Kit Saddle Kit Mail Bin Kit Additional Bin Kit Mechanical Counter Key Counter Kit SIP-FAX Adaptor

Note: Optional units may have restrictions in availability such as unmountable. See Section 1-4-1, Facsimile Specifications.

TX Marker Stamp Unit

Mail Bin Kit

Saddle Kit 2nd G3 Port Built in Finisher Key Counter Kit

Additional Bin Kit

Punch Kit

Mechanical Counter SIP-FAX Adaptor

Job Separator

2-step Copy Desk

Large Capacity Cabinet

2-way Paper Feed Cabinet

Paper Feed Cabinet

Specifications

1-2

1-2 External Appearance, Name of Parts

1-2

External Appearance, Name of Parts

[1] Machine

36

35 18 40

1 37 2 3 4 5 6 7 8 9 38 10 11 17 16 15 14 13 39 12 19 20 21 22 23

34 24 33 25 26 27 28 29 32 42 31 30

41

1 2 3 4 5 6 7 8 9 10 11 12 13 14

Cover (BS-FRONT) Tray (Paper Exit, Upper) Front Cover (Left) Cover (Main Switch) Front Cover (Under) Cover (Cassette): Common to 1st/2nd Drawers Handle Front Cover (Open/Close) Cover (Front support) Inside Cover (Front support) Bypass Tray (150 sheets) Right Cover (Rear-Under) Right Cover (Rear-Upper) Rear Cover (Inside)

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29

Cover (BS-CF) Cover (BS-LAN) Cover (BS-Right) Document Feed Tray Cover (BS-PLATE) ADF Glass ASSY BS Glass ASSY EDH Cover (Hinge, Left) EDH Cover (Hinge, Right) Cover (BS-Rear) Cover (Rear-Top-L) Cover (Rear-Top-S) Rear Cover (Handle) Rear Cover (Lower) Handles for Lifting

30 31 32 33 34 35 36 37 38 39 40 41 42

Left Cover (Under) Left Cover (Rear- Upper) Tray (Paper Exit, Left) Cover (BS-FRONT- UN) Cover (BS-Left) Document Guide Plate Automatic Document Feeder Cover Touch Panel Page Level Indicator Side Cover (Right door) Document Cover Power Inlet Connector for an Extra Telephone Set

1-3

Specifications

1-3 Configuration of Equipment

1-3-1 Configuration List of Parts

1-31-3-1

Configuration of EquipmentConfiguration List of PartsIT3640D/IT2840D Printer ASSY Duplexing Document Feeder Unit (EDH) PKG ASSY (FAX (S)) BS-MFBS ASSY Book Scanner ASSY BS Glass ASSY ADF Glass ASSY Kyotai ASSY Carriage (1) ASSY Carriage (2) ASSY Drum (F) ASSY Drum (R) ASSY Frame ASSY Lens ASSY SNS (15) ASSY MFBS2 PKG ASSY Sub Frame ASSY

Specifications

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1-3-2 Configuration of Printer

1-3-2

Configuration of PrinterAn arrow mark in the figure shows a route of paper passage.

Switchback Unit

1 16 15 14 13 12 11 10 7 8 2 3 4 5 6 9 Duplex Unit

Printer Paper Take-Up 10 7 8 6 Paper Cassette Paper Take-Up Roller Separator Roller Pickup Roller

Transport Printing Process Fusing

5 Registration Roller 4 Image Transfer Roller 12 Imaging Unit 1 16 3 15 2 Paper Exit Roller Fusing Roller Heater Lamp Right Fusing Roller Left Fusing Roller Fusing Transport Roller

Manual Paper Feed 9 Manual Bypass Paper Take-Up Roller 11 Power Supply Unit Master Board (PWB-A) (Mounted at rear side) 13 P/H Unit 14 Toner Bottle

1-5

Specifications


1-3-2 Configuration of Printer

(Reference) Diameter of Various Rollers3 2 1 6

4

5 20 16 15 14 11 19 18 17 13 12 9 10 8 7

No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Name Pickup Roller Paper Take-Up Roller Separator Roller Registration Roller Transport Roller Exit / Turnover Roller Manual Bypass Paper Take-Up Roller Pickup Roller Paper Take-Up Roller Separator Roller Registration Roller (Upper) Registration Roller (Under) Image Transfer Roller Developing Roller PC Drum Left Fusing Roller (Heat) Right Fusing Roller (Pressure) Intermediate Roller Paper Exit Roller Paper Exit Roll

Diameter (mm) 21 22 20 20 20 15 30 20 20 20 12.8 14 16 18 30 29.6 30 20 16.1 18

Specifications

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1-4 List of Specifications

1-4-1 Facsimile Specifications

1-41-4-1

List of SpecificationsFacsimile SpecificationsIT3640D IT2840D Remarks Length 1000mm is for single sided sending

Facsimile type Scanning document size Automatic document feed Scanning stacker

Console type transceiver ADF BOOK ADF ADF Width: 128 to 297mm Length: 100 to 1000mm 1117 inch max. Less than 80 sheets Stackable sheets Allowable size Document 80 1117 inch Face down stack Detected by main scanning width

Scanning method Detectable size

Flat surface scanning with super high resolution image sensor (CCD) ADF BOOK 1117 inch L, 8.514 inch L, 8.511 inch L/C, 5.58.5 inch L/C, B5L/C, A4L/C, B4L, A3L 1117 inch L, 8.514 inch L, 8.511 inch L/C and No document (Option) (5.58.5 inch L, A3L, A4L/C, FLS, B5C, B4L) IT3640D: 36 sheets/min. (LTR 8.511 Copy) IT2840D: 28 sheets/min. (LTR 8.511 Copy) L: Lengthwise, C: Crosswise

Scanning rate (without zooming)

ADF

1-7

Specifications



IT3640D/IT2840D Remarks Size of print paper Capacity Size Type (cut paper) Regular paper: Universal Cas500 sheets 1117, 1114, 56 to 90g/m2 sette (Standard, 2 max. LGL (8.514), 2) cassettes) (80g/m LTR (8.511)L/C, 810.5L and 2 layers 5.58.5L, A3L, (550 sheets B4 L, A4 L/C, B5 max. for L/C and FLS 64g/m2) (Automatic detection) Regular paper: Width: 90 to 150 sheets Multi-purpose 56 to 90g/m2 297mm max. Bypass Tray 2 Length: 140 to (Standard installa- (80g/m ) Special paper: 432mm tion) - Special 91 to 210g/m2 (When the width Thin paper: paper, postcards, is the max. 52 to 55g/m2 297mm, the max. OHPs, length is 420mm, Labels: 50 sheets when the length is - Envelopes: the max. 432 mm, the max. width is 10 279mm) Automatically detected sizes: 1117, 1114, LGL (8.514), LTR (8.511)L/C, 810.5L, 5.58.5L, Executive L/C, A3 L, B4 L, A4 C, FLS Regular paper: 1117, 1114, Paper Feed Cabi- 500 sheets 56 to 90g/m2 max. LGL (8.514), net/2 Way Paper 2 (80g/m ) LTR (8.511)L/C, Feed Cabinet 810.5L, (Universal Cas(550 sheets 5.58.5L, A3L, sette) max. for B4 L, A4 L/C, B5 64g/m2) L/C and FLS (Automatic detection) Large capacity 2500 sheets LTR (8.511)C Regular paper: cabinet max. 56 to 105g/m2 2) (80g/m Print paper stacker Standard Face down stack, 500 sheets max. (LTR (8.511) C, 80g/m2) Optional Job Separator, Finisher, Punch Kit*, Saddle Kit*, *: Finisher option Mail Bin Kit*, Additional Bin Kit* Saddle Kit and Mail Bin Kit cannot be simultaneously installed Recording method Electro photographic recording (PPC) L: Lengthwise, C: Crosswise

Specifications

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Recording resolution Recording rate Printer warm-up time Rotate print 2 Sided print Size reduction/ enlargement

IT3640D/IT2840D 600 dpi, 400 dpi, 1615.4 mm automatically selectable IT3640D IT2840D 36 sheets/min (LTR C) 28 sheets/min (LTR C) Less than 14 sec. (Excluding the network option) Yes (Standard) Yes (Option) Copy magnification

Remarks

Arbitrary : 25 to 400% (0.1% step) Fixed : 2.000/1.414/1.224/1.154 1.0 (equal)/0.930(smaller) 0.866/0.816/0.707/0.500 Transmission : 70 to 100% (fixed size) auto/stepwise Reception : 70 to 100% (1% step) full automatic IT2840D 5.3 sec Specification of first copy time is obtained with 1st cassette, A4C paper and BOOK scan.

Communication magnification

Fast copy time 4.8 sec Copy resolution Memory capacity Communication mode Scanning resolution (main line feed line) Data Transmission rate Transmission Rate Coding method Applicable network Power Source Power consumption Power saving mode (*1)

IT3640D 600 dpi scanning/600 dpi printing 64 MB ECM/G3 G3/ECM

83.85 line/mm, 87.7 line/mm, 815.4 line/mm, 1615.4 line/mm 33.6Kbps to 2.4Kbps Image signal: 2 sec approx. (V.34 JBIG) Phone line, Fax communication network, dedicated line

G3/ECM G3/ECM MH/MR/MMR/JBIG G3/ECM 120V, 50/60Hz

5W approx. (International Energy Star compliant: multi-function mode)

1350W approx. Max power consumption (*2) Physical dimensions Weight of machine Noise level While idling W: 677mm D: 720mm H: 860mm Less than 77 kg IT3640D Less than 50dB (A) IT2840D Less than 40dB (A) Physical dimensions and Weight are in case of having no options.

While Less than 62dB (A) operating (*1) In the case of standard specification (excluding the options). (*2) In the case of maximum configuration specification (when the options are installed).

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Specifications



1. Notes on power input: When the power is turned OFF, wait 10 seconds or more before turning the power ON again. 2. When using an IP telephone IP telephones, depending on the connection status of the ADSL line or the Internet status, may experience call quality deterioration: especially when using the Fax, the communication may not be normal. If such abnormalities often occur while using this system via an IP telephone, try using a normal telephone line (subscriber telephone). For procedure to use this system via a normal telephone line, read the instruction manual of the used IP telephone connection device, etc. or consult your IP telephone provider. 3. When using this system in a private branch line using the VoIP technology: When using this system in a private branch line using the VoIP technology, a setting on the private branch switch side may be necessary. X: available -: unavailable IT3640D Options (1) Add-on cassettes (3 types) Paper Feed Cabinet (500 sheets) 2 Way Paper Feed Cabinet (500 sheetsx2) Large Capacity Cabinet (2500 sheets) (2) 2nd G3 Port (3) TX Marker Stamp Unit (4) Job Separator (5) Built in Finisher (6) Punch Kit (7) Saddle Kit (8) Mail Bin Kit (9) Additional Bin Kit (10)2-step Copy Desk (11) Mechanical Counter (12)Key Counter Kit (13)SIP-FAX Adaptor X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Job Separator needs the Switchback Unit. Only one of ejection unit options is selectable (Job Separator, Finisher). Punch kit, Saddle Kit, Mail Bin Kit, Additional Bin Kit are the options of the Finisher. The Saddle Kit and the Mail Bin Kit cannot be installed simultaneously. Up to 4 cassette feeders can be added, including the machine. However, when the Large Capacity Cabinet is installed, only up to 3 cassette feeders can be added. IT2840D Remarks

Specifications

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1-4-2 PC Printer Controller Specifications

1-4-2

PC Printer Controller Specifications

1 CONTROLLER SPECIFICATIONSName Type Print Speed Printer Language Printer Controller Built-in printer controller IT3640D : 36ppm IT2840D : 28ppm PCL5e Emulation PCL6 (XL ver.2.1) Emulation PostScript 3 Emulation 32MB Compact Flash Card 600 600 dpi Ethernet (10Base-T or 100Base-TX, USB (1.1 or 2.0)) TCP/IP, NetBEUI, IPX/SPX, IPP, SNMP, HTTP, EtherTalk PCL: Latin 80 fonts, PostScript 3 emulation: Latin 136 fonts

ROM Resolution Interface Network Protocols Font

2 SUPPORTING CLIENT SPECIFICATIONSIBM PC and Compatible Computers CPU Memory OS Miscellaneous Apple Macintosh Computers CPU Memory OS Power PC 64MB or more Mac OS 9.2 or later Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4 and Mac OS X 10.5 Pentium 32MB or more Server Client Windows 2000 (SP4 or later)/Server 2003/Server 2008 Windows 2000 (SP4 or later)/XP (SP2 or later)/Vista

Should have sufficient memory and resources in the above Windows and other applications used.

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Specifications


1-4-3 Network Application Specifications

1-4-3

Network Application Specifications

1 SPECIFICATIONS Internet Fax (E-mail) SpecificationsCommunication Protocol Document Size Resolution Data Format Coding Method Applicable Line Destination Registration E-mail transmission: SMTP (IETF RFC 2821 and RFC 2822) protocol, TCP/IP communication E-mail receipt: POP3 (IETF RFC 1725 and RFC 1939) protocol, TCP/IP communication Letter, Legal, Ledger 200100 dpi, 200200 dpi, 400400 dpi, 600600 dpi E-mail format: MIME, Attached file format: TIFF-F MH, MR, MMR Ethernet LAN (100BASE-TX, 10BASE-T connection) Registration of E-mail address of destination: Max. 540

Internet Fax (IP-TX) SpecificationsCommunication Protocol Document Size Resolution Data Format Coding Method Applicable Line Destination Registration E-mail transmission: SMTP (IETF RFC 2821 and RFC 2822) protocol, TCP/IP communication Letter, Legal, Ledger 200100 dpi, 200200 dpi, 400400 dpi, 600600 dpi TIFF-F MH, MR, MMR Ethernet LAN (100BASE-TX, 10BASE-T connection) Registration of IP address or host name of destination: Max. 540

Internet Fax (IP Relay) SpecificationsRelay Destination Transmission Destination Max. 8 locations Facsimile

TX to E-mail / Scan to E-mail SpecificationsCommunication Protocol Document Size Resolution Data Format Coding Method Applicable Line Destination Registration E-mail transmission: SMTP (IETF RFC 2821 and RFC 2822) protocol, TCP/IP communication Letter, Legal, Ledger, A3, A4, A5, B4, B5, FL5, 5 1/28 1/2, Exec. 200100 dpi, 200200 dpi, 400400 dpi, 600600 dpi E-mail format: MIME, Attached file format: TIFF-F, PDF MH, MMR Ethernet LAN (100BASE-TX, 10BASE-T connection) Registration of E-mail address or host name of PC: Max. 540

Scan to File (IP/One-Touch Key) SpecificationsCommunication Protocol Document Size Resolution Data Format Coding Method Destination Registration TCP/IP communication Letter, Legal, Ledger, A3, A4, A5, B4, B5, FL5, 5 1/28 1/2, Exec. 200100 dpi, 200200 dpi, 400400 dpi, 600600 dpi TIFF-F, PDF MH, MMR Registration of IP address or host name of PC: Max. 540

Storing Folder Specification One directory is specified to the PC. A directory specified from the PC can be created for each data under the directory.

Specifications

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Scan to File (Preset Scan) SpecificationsCommunication Protocol Document Size Resolution Data Format Coding Method Destination Registration TCP/IP communication Letter, Legal, Ledger, A3, A4, A5, B4, B5, FL5, 5 1/28 1/2, Exec. 200200 dpi, 400400 dpi, 600600 dpi TIFF, PDF MH, MMR Destination registration is not required (An IP address is automatically notified by PC when scan is reserved).: Up to six keys simultaneously.

Storing Folder Specification One directory is specified to the PC. A directory specified from the PC can be created for each data under the directory.

RX Document Forwarding / Archive Distribution (E-mail/IP) SpecificationsDestination Registration F CODE, port, and destination E-mail address are specified in user registration of this machine.

SIP-FAX SpecificationsCommunication Protocol Document Size Resolution Coding Method Applicable Line Destination Registration SIP (RFC 3261), SMTP (IETP, RFC 2821 and RFC 2822) procedure, TCP/IP communication Letter, Legal, Ledger 200100 dpi, 200200 dpi, 400400 dpi, 600600 dpi MH, MR, MMR Ethernet LAN (100BASE-TX, 10BASE-T connection) Registration of SIP number: Max. 540

IT Series Agent SpecificationsCommunication Protocol Data Format Display TCP/IP, HTTP HTML Operation Status (Copy/Printer/Fax/Internet FAX (E-mail)/Internet FAX (IP-TX)/PC (E-mail)/PC (Scanner)/SIP-FAX) Device Status (Alarm/Paper Size and Paper Empty/Option Configuration) One-Touch/Index/Bulletin Board Initial Setting/Account Reg./Account Total/Total Page/Power Save/Network Setting/Scan Setting

Registration/View Maintenance

Attached Utility OutlineIP Scanner FAX Driver Software to use the IP Scanner. Software to transmit from PC application to FAX machine via MFP.

Operating Environment of UtilitiesCPU OS Pentium 133 MHz or faster *When recommended environment of OS is higher than this, follow that. Windows XP/Windows 2000/Windows Server 2003/Windows Vista For Windows XP/Windows 2000/Windows Server 2003/Windows Vista, 64 MB or more (128 MB recommended) *IP Scanner does not support Windows Server 2003 64 Edition, Windows XP Professional 64 Edition and Windows Vista 64 Edition. 64 MB or more (128 MB recommended) *When recommended environment of OS is higher than this, follow that. 50 MB or more of free space

Memory HD Capacity

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Specifications



2 CAUTIONS FOR USING NETWORK APPLICATION FUNCTION The Internet Facsimile function performs transmission and receipt of data via a mail server. It does not directly communicate with a destination. The transmission is treated as completed upon termination of the communication with the server. If transmission of a message fails due to some problem between the main server and the destination, an error mail will be sent from the server. An error mail may not be sent due to some problem. If a secure transmission is required, make sure that the message is received via a phone call. Because communication via the Internet/Intranet provides low security, we recommend you to transmit important documents via a general subscriber line. A telephone call via the LAN is not available. Depending on congestion of the Internet/Intranet lines, it may take some time for a message to be transmitted. If you send many pages or large image data, transmission may not be available depending on the capacity of the mail servers used for transmitting the data. The LDAP search function may be restricted depending on the server environment used. 3 FUNCTIONS NOT AVAILABLE WITH NETWORK APPLICATION FUNCTION The following functions are available in normal facsimile communications but not in Network Application Function. Batch transmission Polling transmission Real-Time transmission Confidential transmission Remote copying Bulletin board registration On-hook Remote retrieval of bulletin board Password transmission Non-reduction mode Note Confidential transmission, password transmission, and remote copying can be specified in operation, but they will not function if the destination is an Internet Facsimile destination. The following functions can also be used for Network Application Kit Function. Image quality specification Density specification Scan area specification 2-in-1 2-sided transmission TX marker stamp (optional) TSI (*) Dest. Insert & TSI (*) Forward the received facsimile documents (Document Management) Forward the transmitted facsimile documents (Document Management) Priority transmission Timer transmission Rotation transmission (*) Note (*) This function can also be used for Internet FAX (E-mail), Internet FAX (IP-TX), Internet FAX (IP Relay), PCFAX, and SIP-FAX. However, the Internet FAX (IP-TX), SIP-FAX, and the Internet FAX (E-mail) (When you specify 600dpi) cannot Rotation transmission. Dest. Insert & TSI cannot be used by PC-FAX.

Specifications

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4 CAUTIONS FOR USING IP SCANNER When the dial-up router is used When you use IP Scanner, set the IP address of the main unit correctly. If you use IP Scanner in an environment where the dial-up router is used, special care must be taken. If a wrong IP address is set in the environment where the dial-up router is used, the dial-up router may perform unnecessary dial-up. For some network setting of your PC, the dial-up router may perform unnecessarily the dial-up even if the IP address is set correctly. When a modem or a terminal adapter is used If a personal computer equipped with a modem or connected to a terminal adapter is used, dial up program may start. To avoid this, set the Dial-up Settings to Never dial a connection or Dial whenever a network connection is not present on the Connections sheet of the Internet Option property sheet by opening the Control Panel (Internet Explorer 4.0 or later). For details, see your Users Manual of Microsoft Windows Operation System. 5 CAUTIONS FOR USING SIP-FAX FUNCTION The following functions can be specified with the SIP-FAX Function. Priority Transmission Timer Transmission 2in1 Transmission 2-sided Transmission TX Marker Stamp Transmission TSI Result Report Note The SIP-FAX destination number can be up to 32 digits. (restriction item for SIP server) Consider this when registering One-touch dialing numbers. For machines equipped with a 2nd G3 port, you cannot connect and use two SIP-FAX Adaptors. You can use only one line. Also, specify the port for FAX over IP transmission and G3FAX transmission via SIP-FAX Adaptor. (since factory default setting for PSTN line selection is Auto)

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Specifications



(Reference) SIP-FAX Adaptor Specifications < Names and Functions of Parts on Front Side >

INIT (Initialization) Lamp DATA Lamp LINK Lamp VoIP Lamp POWER Lamp

Name Initialization Button INIT (Initialization) Lamp DATA Lamp LINK Lamp VoIP Lamp Red -

Display (Color) ON OFF Blinking OFF ON ON ON Blinking Red Orange ON Blinking OFF ON OFF

Explanation of Function Use to initialize. Data is being written (cannot communicate). Communication is possible. Data is being sent/received. Data is not being sent/received. Connection is possible. Connection is impossible (address is not acquired). SIP-FAX and FAX over IP can be used. Communication is in progress with FAX over IP. SIP-FAX and FAX over IP cannot be used. Communication is in progress with G3FAX. The SIP server is not set. Power is turned ON. Power is turned OFF.

Green Green Red Green

POWER Lamp

Green -

Specifications

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1-4 List of Specifications < Names and Functions of Parts on Rear Side >


LAN Port

PSTN Port MFP Port

Grounding Terminal

DC Inlet

Name LAN Port PSTN Port MFP Port Grounding Terminal DC Inlet Name LAN Port Status Display Lamp *

Explanation of Function This is a port for using a LAN cable (supplied) to connect to the network. (100BASE-TX/10BASE-T) This is a port for using a telephone cord (supplied) to connect to a PSTN line. This is a port for using a telephone cord (supplied) to connect to an MFP machine. This is a terminal for connecting a grounding wire. Connects the AC adaptor to 120V AC. Display (Color) Green ON Blinking OFF Explanation of Function Link to the network is established. Data is being sent/received. Link to the network is not established.

*

Confirm the lamp from ventilation grille.

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Specifications



< SIP-FAX Adaptor Product Specifications List >Item LAN Interface Physical Interface Data Transmission Rate Full Duplex / Half Duplex PSTN Interface Physical Interface Basic Functions MFP Interface Physical Interface Basic Functions Explanation 100BASE-TX/10BASE-T: 100Mbps / 10Mbps Auto Negotiation 6-pin modular jack (RJ-11) Port No. : 1 port Line Selection: DP/PB 6-pin modular jack (RJ-11) Port No. : 1 port Reception Dial : DP/PB Branch Connection : Unavailable Common Power Supply: Uniform -24V (without load) SIP (RFC 3261) G.711/G.729a G.168 equivalent Audio Codec Method (G.711) Internet Explorer Version 5.5 or later Netscape, Version 6.1 or later 120V AC + 10% 50/60Hz Approx. 14W (max.) : Approx. 32 (W) 225 (H) Excluding projections 175 (D) mm AC adaptor: Approx. 45 (W) 29 (H) 110 (D) mm Body Body : Approx. 0.6kg AC adaptor: Approx. 0.23kg Temperature Humidity 0-40C 10-90% Without condensation Remarks

8-pin modular jack (RJ-45) 1 port (100BASE-TX/10BASE-T)

Call Restriction Protocol Voice Compression Echo Cancel FAX Correspondence Available Browsers Power Source Power Consumption Physical Dimensions

Weight (including stand) Operating Environment

Specifications

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< List of SIP-FAX Adaptor Settings by Quick Setup Web > To set with the Quick Setup Web screens, request the network administrator (system administrator). To display the screens, refer to the SIP-FAX Adaptor User's Manual. (1/2)Item Basic setting Basic configuration Device name Setting Item Device name (Host name) Factory Setting SIP FAX-XXX * XXX value is particular to device

Network configuration

DHCP client function DHCP client function Disable (Enable / Disable) IP Address / Subnet mask Gateway - IP Address - Subnet mask - Obtain the gateway address from the DHCP server (Yes / No) - Fixed Address - Obtain the DNS address from the DHCP server (Yes / No) - Primary DNS - Secondary DNS - SIP Server name (host name or IP address) - SIP Domain (below @ of SIP-URL) - ID (for SIP-FAX) - Password (for SIP-FAX) - ID (for FAX over IP) - Password (for FAX over IP) IP Address (IP Address of MFP) Port number (Port number of MFP) - Keep alive interval time 10 sec (10 sec 30 sec) - Disconnection detect time 30 sec (20 sec 90 sec) - Connection trial interval time 5 sec (5 sec 60 sec) - SIP-FAX phone number - FAX over IP phone number - PSTN prefix selection (1) G3FAX (G3 FAX / FAX over IP) - PSTN prefix selection (2) 0009 (0000 0009) Ethernet type: Transmission speed and Auto detect mode of LAN-side interface (Auto detect / 100Mbps/Full-duplex / 100Mbps/Half-duplex / 10Mbps/Full-duplex / 10Mbps/Half-duplex) Enable - Communication log output (Enable / Disable) - Log saving method (Cyclic) 192.168.1.1 24

Name server

FAX setting

SIP server configuration

SIP server configuration

Authentication info

SIP-FAX configuration

IP Address of MFP Port number (For MFP) Timer value

Phone numbers PSTN prefix

Detailed setting

Advanced Configuration

Advanced Configuration

Communication log configuration

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Specifications


1-4-3 Network Application Specifications (2/2)

Item Maintenance Admin Password Admin Password

Setting Item - Current Password - New Password - Confirm New Password The present time (Month Day Year Hour Min Sec)

Factory Setting

Date and Time

Date and Time Automatic time setting

Not used - Automatic time adjusting function (Used / Not used) - NTP server name [Save configuration to a file] [Restore the default values] Current firmware version Firmware file Destination [Restart] - Device name (Host name) - Firmware version - IP Address / Subnet mask - MAC Address - Gateway - Primary DNS - Secondary DNS (Displays Communication log) [Save the log to a file] - SIP registration status (Registered in the SIP server / Not Registered in the SIP server) - Communication status (Not communicating / SIP communication / G3 FAX communication) - PSTN circuit mode (Automatic recognition failed / DP10 / DP20 / PB) - PSTN circuit status (Not connected / Connected) [Regist to the server / Delete from the server] - DHCP error count - SIP REGISTER error count

Save and Restore configuration Restore the default values Firmware update PING test Restart Information Current status

Save configuration Current version Firmware update PING test Device Information LAN status

Restore configuration File name to restore

Communication log Display and Change the FAX status

Current status

Statistics Information Error Information

Specifications

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< SIP-FAX Adaptor Initialization > [1] Concerning Initialization Initialization deletes the content set for SIP-FAX Adaptor and returns the status to the factory default settings. Initialize SIP-FAX Adaptor if its does not operate correctly. Once you initialize SIP-FAX Adaptor, be aware that all settings set until that time are deleted and it returns to the factory default settings. [2] Initialization Procedure (1) Disconnect the power plug of SIP-FAX Adaptor. (2) After about 10 seconds elapse, insert the power plug while pressing the Initialization button on the front side of SIP-FAX Adaptor. After the lamps on the front side blink alternately, continue to press the button until the INIT Lamp, DATA Lamp, LINK Lamp, VoIP Lamp, and POWER Lamp simultaneously blink green twice. * Be sure not to turn SIP-FAX Adaptor OFF until initialization completes. Otherwise a failure may occur.

Initialization Button

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Specifications

1-5 List of Functions

1-5

List of FunctionsFunction High speed scanning High speed printout IT3640D X (0.55 sec/LTR C fine) X (36 ppm/LTR C) X (2 sec approx./Std document) X X X X (ECM) X

(1/5) X: available : conditional -: unavailable IT2840D X (0.55 sec/LTR C fine) X (28 ppm/LTR C) X (2 sec approx./Std document) X X X X (ECM) X X (Only for copy) X Fax function (See copy function for copy) Copy/Fax (Mail) Remarks

Speed

ECM mode High speed half tone High speed control G4 communication Super fine mode Half tone transmission Auto retransmission after error

Resolution

Full automatic brightness control Smoothing

Manual brightness control X (Only for copy) X

Mixed mode (Text + Photo) One-touch dialing Abbreviated dialing One-touch program dialing Auto redialing Transmission Booking Broadcast Destination Origination Selecting Destination retrieval Operability LCD display Operation Disable copy function Select auto-mode screen Universal design Enlarge Display Specify display location Toner front access Power Source saving & utility functions 2-in-1 printout 2-in-1 page transmission TX marker

X X (540 destinations) X (30) X X (200) X (300) X (8 types) X X (320240) X (Analog touch panel) X X (Copy/Fax automatic switch) X X X X X X (Option)

X X (540 destinations) X (30) X X (200) X (300) X (8 types) X X (320240) X (Analog touch panel) X X (Copy/Fax automatic switch) X X X X X X (Option) L: Lengthwise, C: Crosswise Set soft switch # of one-touch dialing number

Specifications

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1-5 List of Functions (2/5) X: available : conditional -: unavailable Function Automatic document feed (ADF) Automatic selection of print paper size Password communication Multi polling Polling at regular times Nonstorage transmission Priority transmission Insert destination Message printing Power Source saving & utility functions Automatic pause for PSTN number Display communication result Record TSI information ID display/record Power Source saving mode Print lamp Sound volume Switch document reading length (1m/4m) Activity report (TX/RX) Transmission report Incompleted transmission report Serial broadcast report Report functions Account list One-Touch list Fax program list Bulletin Board list Confidential list Forwarding list Setting list Multi access Memory functions Transmission Booking Document Number Retransmission IT3640D X (80 sheets) X X X X X X X X X X X X (Setup on screen; OFF/5 steps) IT2840D X (80 sheets) X X X X X X X X X X X X (Setup on screen; OFF/5 steps) X X X X (with document merge) X (with document merge) X X X X X X X X (200) X (Destination changeable) Specifications Interruption key exists Result report Result report Result report Received date and time record Remarks

ADF 2 sided transmission X X X X (with document merge) X (with document merge) X X X X X X X X (200) X (Destination changeable) 1 - 23

1-5 List of Functions (3/5) X: available : conditional -: unavailable Function Document retransmission Reception by memory Transmission Management Document Number Batch Tx X X X (200) X (30 destinations) IT3640D X X X (200) X (30 destinations) X X (F code) X (300 destinations) Full dial broadcast 12 (Included number) IT2840D Remarks

Memory polling transmis- X sion Confidential transmission Confidential print Serial broadcast Memory functions Relay broadcast Multi copy Remote multi copy Memory full control Quick memory transmission File backup Rotated Rx Selective polling Relay transmission Extra telephone Account track mode MFP authentication External Server authentication Chain dialing System configuration Multi-port Hard disk Inch/mm conversion Memory Paper feed cassette X (F code) X (Sorting function) X (F code) X (Divided Transmission) X X (12H) X X X (PB forwarding reception possible) X (1000 accounts) X (100 users) X X X (G3 multi-option) X X (32 MB) X (3650 sheets max.) X (F code) X (300 destinations)

X (F code) X (Sorting function) X (F code) X (Divided Transmission) X X (12H) X X X (PB forwarding reception possible) X (1000 accounts) X (100 users) X X X (G3 multi-option) X X (32 MB) X (3650 sheets max.) Optional Memory Board 32 MB Option 5002, 25001, Multi-Purpose Bypass Tray 150 G3 multi-port option required PSTN (Port 1 only) Account management

PC print Mutual Connectivity ITU-T G4 ITU-T G3/ECM

X X

X X

Specifications

1 - 24

1-5 List of Functions (4/5) X: available : conditional -: unavailable Function Mutual Connectivity Facsimile communication network Remote diagnostics Self diagnostics IT3640D X (G3) X (Terminal Tx) X IT2840D X (G3) X (Terminal Tx) X Memory dump/ display, protocol trace, S/W switch list, service call setup Remarks

Paper counter Jam Counter Maintenance Counter Special Parts Counter Service Call Counter Application Counter Fax Connection Error counter In-file image data transmission

X X X X X X X X

X X X X X X X X X X X X X X X X Engine, BS, Job Tray, ADF and Finisher Copy/Fax (Mail) independently Copy/Fax (Mail) independently I/C life

Switch display of commu- X nication error code Change standard zoom ratio Adjust touch panel resist Maintenance Adjust ADF zoom ratio (main/sub) Adjust ADF resist (main/ sub) Adjust BS zoom ratio (main/sub) Adjust BS resist (main/ sub) Check sensors X X X X X X X

Adjust Document size sensor Adjust resist of printer engine (main/sub) Adjust mask of printer engine (main/sub) Adjust feeder loop of printer engine (main/sub) Test printing Adjust ATDC (TCR) sensor Paper through test

X X X X X X X 1 - 25

X X X X X X X No printing Specifications

1-5 List of Functions (5/5) X: available : conditional -: unavailable Function Maintenance BS carriage free move Continuous copy Rotation function 2 sided copy 2-in-1 page copy 4-in-1 page copy Book document copy Single feed mode Copy function Mechanical sort Electrical sort Stapler X X (1 to 999 sheets) X X X X X X (Option for Finisher or Job Separator) X X (Finisher option) IT3640D X X (1 to 999 sheets) X X X X X X (Option for Finisher or Job Separator) X X (Finisher option) Requires option Without mechanical sort Required option Saddle Kit can center-staple Requires option IT2840D Remarks

Punch Proof print Internet Fax (E-mail) Internet Fax (IP) TX to E-mail / Scan to Email Scan to File (IP/OneTouch Key) Scan to File (Preset Scan) Document Forwarding / Archive Distribution PC-FAX Internet Fax (IP relay) LDAP search SIP-FAX FAX over IP IT Series Agent Printer Controller Remote Maintenance

X (Option for Finisher and Punch unit) X X X X X X X X X X X X X X X

X (Option for Finisher and Punch unit) X X X X X X X X X X X X X X X

IP Scanner used

Network function

FAX driver used

Requires SIP-FAX adaptor Requires SIP-FAX adaptor

Specifications

1 - 26

Chapter 2

INSTALLATION (Setup and Removal)

Page

2-1 2-2 2-3

Installation and Adjustments ...............

2-2

Optional Parts Set-up Instructions ...... 2-16 Removal ................................................. 2-95

2-1 Installation and Adjustments

2-1-1 Flow Chart of Installation and Adjustment Procedures

2-12-1-1

Installation and AdjustmentsFlow Chart of Installation and Adjustment Procedures

Unpacking 1 Remove packing and reinforcing materials. 2 Check serial number. 3 Check accessories and delivered items. 4 Check for external damage.

Installation 1 Check your power line source. 2 Assemble system. 3 Unlock the lock. 4 Connect the cables. 5 Turn on power switch. 6 Load print paper. 7 Add the optional parts.

Initial setup 1 Go to Maintenance Mode. 2 Check TX marker (option). 3 Check serial number. 4 Check date/time settings. 5 Set installation date.

Register setup conditions 1 Register extension connections. 2 Register service call numbers and remote maintenance. 3 Register Transmitter Subscriber ID (TSI). 4 Register self-telephone number. 5 Register self-ID. 6 Adjust images. 7 Output maintenance report.

Test 1 Test operations. 2 Check serial number. 3 Exit test procedure.

Explain operations to customers 1 Explain operations such as how to register one-touch dialing numbers and how to handle failures.

Note Network settings are to be made by the network administrator (system administrator). Installation (Setup and Removal) 2-2


2-1-2 Check List

2-1-2

Check ListItem Work item 1 2 3 4 Remove packing and reinforcing materials. Check serial number. Check accessories and delivered items. Check for external damage. Check your power line source. Assemble system. Unlock the lock. Supplementary Explanation of the Operation and Checking Contents See Section 2-1-3. Check the serial number which is engraved at the back of the product. Check whether accessories, optional parts or any other items are missing in the package box. Check for any damage including scratches, dirt and deformation. The power line source must have 120VAC10V, 50/60Hz, and the maximum current rate of at least 12A. Assemble the machine system and install the ADF following the instructions of Section 2-1-3. The book scanner Unlock the carriage lock at the left side. (LOCKUNLOCK) After unlocking, seal the locking hole with the attached label to prevent touching by the customers. NAME: PLATE (BLIND) Before operating, check that the power switch is set OFF. (1) Connect the power line source cables. (The ground connection is included.) (2) Connect the phone lines. (Use the supplied 2-core telephone line cable. If you use a 4-core telephone line cable, you may not be able to communicate depending on the connection environment.) Confirm that the No Print Paper icon is displayed. After confirming that the alarm lamp goes off and the display becomes stand-by, turn off the power switch temporarily. Start the assembly of the optional parts after checking that the power switch is set OFF. Turn ON the power switch again and check that the machine restarts without any failures. See Section 3-3-1. See Section 3-3-2. See Section 3-3-2. See Section 3-3-2. See Section 3-3-2.

Unpacking

Installation

1 2 3

4

Connect the cables.

5 6

Turn on power switch (before loading print paper). Load print paper.

7

Add the optional parts.

Initial setup

1 2 3 4 5

Go to Maintenance Mode. Check TX marker (option). Check serial number. Check date/time settings. Set installation date.

2-3

Installation (Setup and Removal)


2-1-2 Check List

Item Register setup conditions 1

Work item Register extension connections. (1) Select extension/external lines. (2) Register dial prefix number for external lines. Register service call numbers.

Supplementary Explanation of the Operation and Checking Contents Go to -[Admin. Management]-[Admin.1]-[Initial Settings]-[Self-telephone # Information]-[PSTN/Ext Line Switch]. Select the extension number and the dial prefix number for your external lines. See the Operations Manual for details. Go to [Service Mode]-[FAX Settings]-[Service Call Set][Service Destination], [Transmission Method], [Service FAX Number]. See Section 3-3-13 for details. Go to -[Admin. Management]-[Admin.1]-[Initial Settings]-[TSI Registration]. Go to -[Admin. Management]-[Admin.1]-[Initial Settings]-[Self-telephone # Information]-[Self-telephone #]. See the Operations Manual for details. Go to -[Admin. Management]-[Admin.1]-[Initial Settings]-[Self-ID]. See the Operations Manual for details. Adjust the Scanner/Printer settings with adjustment functions. Check the machine number. Check other registration information of items listed above.

2

3 4

Register Transmitter Subscriber ID (TSI). Register self-telephone number.

5

Register self-ID.

6 7

Adjust images. Output service call reports.


2-4


2-1-2 Check List

Item Test 1

Work item Test operations.

Supplementary Explanation of the Operation and Checking Contents Confirm the following functions using the ITU-T (former CCITT) chart and NEFAX chart.

1-1 Check the copy function. (Single/ (1) No uneven image tone Multi copies) (2) Image magnification (Main scanning direction : 100+2.0%,-1.9%) (Subscanning direction : 100+2.0%,-1.9%) (3) No missing dots, partial print, and partial deposit. 1-2 Check the transmission function. (1) Set the output for TRANSMISSION REPORT. (See the Operations Manual for details). (2) Transmit documents using one-touch dialing, full dialing, and on-hook dialing functions. (3) Check the resolution of received documents at a receiving station. (4) Output TRANSMISSION REPORT to check communication time and mode. (1) Make sure that Automatic Reception is selected. (2) Use your facsimile as a receiver and receive a document in the automatic reception mode. (3) Check the resolution of the received document. (4) Output ACTIVITY REPORT (RX) to check communication time and mode. Set the software switches in accordance with the software environment, such as line conditions.

1-3 Check the reception function.

1-4 Set the software switches in accordance with the software environment. (* Correspond as necessary.) 2 3 Check serial number. Take exit procedure.

See Section 3-3-5 for registration. Check the 10-digit number. (1) Clear the one-touch dialing number of the destination specified for checking transmissions. (2) Turn off the Power source switch (to exit the Maintenance Mode.)

2-5



2-1-2 Check List

Item Instruction 1

Work item Instruct how to register the onetouch dialing numbers. Instruct the basic operation.

Supplementary Explanation of the Operation and Checking Contents Instruct how to register (5 addresses), using the actual machine and showing actual registration operation. See the Operations Manual for details. (1) Instruct basic operation of copying, using the actual machine. About the applied operation, such as sorting, magnification, density adjustment, 2-in-1 copying, ask the customer to see the Operations Manual for details later. (2) Instruct basic operation of transmission, using the actual machine. Instruct the transmission operation, such as full-dialing, and using the one-touch keys. About the applied operation, such as image resolution, and FAX Menu, ask the customer to see the Operations Manual for details later. (3) Explain to the customer that reception basically is automatic. (4) Instruct how to set the consumables (print paper/toner) using the actual machine and the Operations Manual. (5) Instruct how to use the Account Management Mode, using the Operations Manual. (Explain the point of caution that switching the Account Management Mode deletes information (image information, communication history, etc.) stored in memory.)

2

3

Instruct how to handle failures.

Instruct how to clean up the parts when the partial prints appear and how to clear the paper (manuscript/print paper) jam. (See the Operations Manual for details.)

[Note] Operations Manual: Suggest to your customers to keep the Operations Manual near the machine so that they can refer to it as necessary. Check with your customers that they fully understand the Operations Manual and observe its warnings and cautions.


2-6


2-1-3 Installation

2-1-3

Installation

1 SETTING-UP (1) Remove packing materials and fixing tape. (2) Lift the body at its designated portions for transferring. (See the figures shown below.)

Do not hold the scanner part.

Handles for lifting Handles for lifting

CAUTION Holding/transferring the body of the system at its bottom or other improper areas may damage the prod-

uct or injure your hands. Do not hold the scanner part. If doing so, it may result in a problem.

(3)

Make sure you have received the following accessories:

Power supply cable Operations Manual Quick Reference Guide Printer Controller Quick Start Guide Printer Controller CD-ROM Line Connecting Cord

Print Paper Size label Sealing Lock hole label Manual holder Cassette cover MyLar

(4)

Unlock the carriage lock at the left side of the book scanner. Rotate a knob from LOCK position to UNLOCK position. After unlocking, seal the locking hole with the attached label to prevent touching by the customer.

LOCK UNLOCK(5) (6) (7) (8) Install optional parts if you have any of them. See the Section, Optional Parts Set-up Instructions for details. Attach the Imaging Unit and the Toner Bottle. See Section 2-1-4 for details. Determine the size of each paper cassette according to the customer's preference and then put the size label on it. As necessary, attach the manual holder.

2-7



2-1-3 Installation

2 PLACEMENT (1) Place the machine on a flat surface where you can avoid direct sunlight. (2) This product is a wingless type and has a one-way operating direction. You can install it in any location where you can secure the space as shown in the figure on the next page.

WARNINGAvoid places with high humidity: Do not use this product in a bathroom or near a humidifier, or other places with high humidity. It may cause a fire and electrical shock.

CAUTIONDo not block ventilation ducts: The system has ventilation ducts on its right and back side. Make a clearance at least 2 cm between the system and a wall. Blocking the ventilation ducts may build up excess heat internally and cause a fire. Do not install the system in a hot place: Avoid direct sunlight, near a heating device such as a stove and a heater. Excess heat may be built up internally and

cause a fire. Do not install the system near steam or oil vapor: Avoid a place near a cooki

IT40D Series

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