It Takes a Village
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Transcript of It Takes a Village
It takesa village
Joann Ransom
The Bambini
Levin issmall
Greg Siefert’s Customer Experience Model
Koha Community
Business
Vendors People
Libraries
Technology
Developers
Intersections
Intersections
Business and People Emotional Innovation
Libraries
Vendors
People and Technology Functional Innovation
Libraries
Developers
Business – Technology Process Innovation
Vendors
Developers
Youdidwhat?
Photo by Rob Pongsajapan - CC-BY
The Middle Bit
Business
Vendors People
Libraries
Technology
Developers
Customer experience
Koha is open source,Selling a service not a product,
Libraries can change vendors without changing ILS
“The other thing … that people seem to get wrong is to think that the code they write is what matters,”
“…. The code itself is unimportant; the project is only as useful as people actually find it.”
Linus Torvald:
Balance is crucial
Vendors Libraries
Developers
Intersections can be tricky
That’s whywe haveRoad Rules
Navigating Koha intersectionsunderstand the philosophy of open source,and of Koha,discover the unwritten rules of the
community,hover for a bit,contribute,diversity helps make us stronger,participate – we need you!
3 Rules Trust Share Grow
and don’t be a dick!
He aha te mea nui o te ao? He tangata!He tangata!He tangata!
What is the most important thing in the world?It is the people, the people, the people.
Kia oraThank you