CtrlS - IT Services TCO Study by Frost & Sullivan

Cost Components In-House Infrastructure

Managed Hosting

Capital Expenditure Components In INR In INRComputing Infrastructure•2 quad-core servers, 6GB RAM, •1 Router with integrated switch •Redundant Online UPS (2 KVA,4 hour backup)

•Equipment cabinet •Open Source Licenses (OS + Database) •Maintenance on hardware components

612,144 Included

Security InfrastructureUTM (includes Intrusion Detection- Prevention System & Gateway antivirus, Content filtering , Graphical reporting , Antispyware) Maintenance on Security components included in warranty

46,510 Included

Primary InfrastructureComfort AC / Electrical Cabling / Passive Network Cabling / UPS Room / Hand Held FM 200 Extinguisher / Fire Alarm/ Access Control Biometric and Proximity Reader/ PC for BMS Software

180,000 Included

Setup Cost Included 21,000

TOTAL CAPITAL EXPENDITURE 838,654 21,000

Dedicated Internet AccessDedicated Broadband Internet access of 2 Mbps for primary and backup 207,315 Included

RentalApportioned for single rack space, operations space 43,200 Included

Facility MaintenanceFacility Maintenance Services for the UPS, Electricals, Passive Cabling and Physical Security24 x 7 128,000 Included

PowerPrimary power for servers, security gateway, and datacenter network routers, air conditioning, and lighting 597,233 Included

PersonnelNetwork engineer operating in single shift, 40 percent utilization for data center 397,200 Included

TOTAL OPERATING EXPENDITURE 1,372,948 1,512,000COST SAVINGS THROUGH MANAGED HOSTING (%) 30.68 percent

Frost & Sullivan- Inhouse infra VS Managed Hosting

30.68% cost

savings

Cost Components In-House Infrastructure

InfrastructureHosting

CAPITAL EXPENDITURE COMPONENETS In INR In INR

Computing Infrastructure50 quad-core servers, 6GB RAM, 2 x 250 GB Hard Disk Drive; 1 Integrated Services Router; 5 Rack Switches; Equipment cabinet; Open Source Licenses (OS + Database); Maintenance on hardware components

12,294,200 9,320,000

Security InfrastructureFirewall, Intrusion Prevention System; Maintenance of Security components included in warranty 1,139,328 Included

Primary InfrastructurePrecision AC / Electrical Cabling / Passive Network Cabling / UPS Room / Hand Held FM 200 Extinguisher / Fire Alarm / Access Control Biometric and Proximity Reader / PC for BMS Software/ Diesel Generators / UPS

6,475,000 Included

Setup Costs Included Included

TOTAL CAPITAL EXPENDITURE 19,908,528 9,320,000

OPERATIONAL EXPENDITURE COMPONENTS

Subscription Costs N/A 9,000,000Dedicated Internet Access

Dedicated Broadband Internet access of 6 Mbps for primary and backup 3,252,000 3,252,000

RentalApportioned for five rack space, operations space 216,000 Included

Facility MaintenanceFacility Maintenance Services for the UPS, Electricals, Passive Cabling and Physical Security 24 x 7 302,000 Included

PowerPrimary power for servers, security gateway, and datacenter network routers, air conditioning, and lighting

7,166,793 Included

PersonnelNetwork engineers operating in three shifts; 24 x 7 Infrastructure technical support with 40 percent utilization for data center

8,786,528 3,279,896

TOTAL OPERATING EXPENDITURE 19,723,321 15,531,896

TOTAL COST OF OWNERSHIP 39,631,849 24,851,896

COST SAVINGS THROUGH INFRASTRUCTURE HOSTING (%) 37.29 percent1

Over 37% cost

savings!!

Frost & Sullivan – In-house VS Infrastructure hosting

Number of Mail Boxes 200Hardware / Software Costs In-House Exchange Hosted ExchHardware INR 500,000

Softwares (OS) INR 160,000 Exchange 2007 Server License INR 90,000 Exchange 2007 Server User Licenses INR 520,000Windows CAL Licences INR 200,000Back-up Server INR 200,000Technical Infrastructure INR 200,000 Recurring Costs TCO for 3 Yrs 6 Lacs / YearAntivirus INR 60,000

1800000Antispam INR 250,000Bandwdith INR 420,000Support Staff cost INR 420,000Total Costs INR 3,020,000 INR 1,800,000 What you save INR 1,220,000.00 40%SLA 98.5% 99.50%

Example Hosted Exchange

Savings@ 40% and SLA @

99.50%

Server Room Infra with Rack, UPS and AC = 8 Lac

Power, Infra Maint = 3 Lac

Power of Outsourcing

InternetInternet

Router

Front Server

DB Server

IP SANStorage Backup

Network

Load Balancer

Front Server

DB Server

Firewall5 Mbps + Local Loop = 6 Lac

Router Cisco 2811 = 1.6 Lac

Firewall ASA 5510 = 2.4 Lac

Load Balancer = 6 Lac

Server Hardware (4) = 10 Lac

IP SAN Hardware = 6 Lac

Tape Library = 5 Lac

Total Capex = 36 Lacs

Total Opex = 23 Lacs

System Admin Cost = 14 Lac

Total Cost for 3 yrs= 105 Lacs

CTRLS SOLHardware on Opex

Model, storage,Load balancer, managed

and hosted

2 LacsPer month

Uptime98.5%

Uptime99.9%