IT Service Management Learning Sessions* · ITIL® Orientation ITIL® Foundation ITIL®...

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Educational Training & Development IT Service Management Learning Sessions* SINGLE COURSE TITLE ITIL® Orientation ITIL® Foundation ITIL® Practitioner ITIL® Continual Service Improvement (CSI) ITIL® Managing Across the Lifecycle (MALC) ITIL® Operational Support & Analysis (OSA) ITIL® Planning, Protection & Optimization (PPO) ITIL® Release, Control and Validation (RCV) ITIL® Service Offerings and Agreements (SOA) ITIL® Service Design (SD) ITIL® Service Operation (SO) ITIL® Service Strategy (SS) ITIL® Service Transition (ST) RESILIA™ Foundation Awareness Components (itSM751) RESILIA™ Practitioner Awareness Components (itSM761) COBIT 5 Foundation v1.0 *Training classes listed and content are provided through third party partner and are subject to change or update without notice.

Transcript of IT Service Management Learning Sessions* · ITIL® Orientation ITIL® Foundation ITIL®...

Page 1: IT Service Management Learning Sessions* · ITIL® Orientation ITIL® Foundation ITIL® Practitioner ITIL® Continual Service Improvement (CSI) ITIL® Managing Across the Lifecycle

Educational Training & Development

IT Service Management Learning Sessions*SINGLE COURSE TITLE

ITIL® Orientation

ITIL® Foundation

ITIL® Practitioner

ITIL® Continual Service Improvement (CSI)

ITIL® Managing Across the Lifecycle (MALC)

ITIL® Operational Support & Analysis (OSA)

ITIL® Planning, Protection & Optimization (PPO)

ITIL® Release, Control and Validation (RCV)

ITIL® Service Offerings and Agreements (SOA)

ITIL® Service Design (SD)

ITIL® Service Operation (SO)

ITIL® Service Strategy (SS)

ITIL® Service Transition (ST)

RESILIA™ Foundation Awareness Components (itSM751)

RESILIA™ Practitioner Awareness Components (itSM761)

COBIT 5 Foundation v1.0

*Training classes listed and content are provided through third party partner and are subject to change or update without notice.

ITIL Practitioner Course 02 - ITSM & Continual Improvement · PDF fileITSM & Continual Improvement ... o Understand systems thinking for the ITIL Practitioner ... o CSI actively seeks

ITIL Practitioner Course 02 - ITSM & Continual Improvement · PDF fileITSM & Continual Improvement ... o Understand systems thinking for the ITIL Practitioner ... o CSI actively seeks

ITIL® INTERMEDIATE CAPABILITY TRAINING - RELEASE … ITIL Release Control And Validation... · • Earlier ITIL® (V2) Foundation plus Foundation Bridge • ITIL® Expert Certificate

ITIL® INTERMEDIATE CAPABILITY TRAINING - RELEASE … ITIL Release Control And Validation... · • Earlier ITIL® (V2) Foundation plus Foundation Bridge • ITIL® Expert Certificate

ITIL® INTERMEDIATE LIFECYCLE TRAINING – SERVICE … ITIL Service Operation Outline.pdf · • Earlier ITIL® (V2) Foundation plus Foundation Bridge • ITIL® Expert Certificate

ITIL® INTERMEDIATE LIFECYCLE TRAINING – SERVICE … ITIL Service Operation Outline.pdf · • Earlier ITIL® (V2) Foundation plus Foundation Bridge • ITIL® Expert Certificate

New to ITIL - Learning Tree International to ITIL ® Achieve Your ITIL ... 982 ITIL® v3 Intermediate Qualification: Service Strategy 991 ITIL® v3 Intermediate Qualification: Service

New to ITIL - Learning Tree International to ITIL ® Achieve Your ITIL ... 982 ITIL® v3 Intermediate Qualification: Service Strategy 991 ITIL® v3 Intermediate Qualification: Service

CONTINUAL SERVICE IMPROVEMENT (CSI) CERTIFICATE · ITIL® is a registered trade mark of the Cabinet Office. ITIL Intermediate Lifecycle CSISample2 QUESTION BOOKLET v6.1. This document

CONTINUAL SERVICE IMPROVEMENT (CSI) CERTIFICATE · ITIL® is a registered trade mark of the Cabinet Office. ITIL Intermediate Lifecycle CSISample2 QUESTION BOOKLET v6.1. This document

ITIL Continual Service Improvement ossITILecycletraining.kedarit.com/wp-content/uploads/2012/03/2011e_ITSM_Fact... · ITIL® Continual Service Improvement Factsheet Certificate: ITIL®

ITIL Continual Service Improvement ossITILecycletraining.kedarit.com/wp-content/uploads/2012/03/2011e_ITSM_Fact... · ITIL® Continual Service Improvement Factsheet Certificate: ITIL®

Einstieg ITIL Foundation & PractitionerITIL® live-Overview mit Simu-lation Apollo 13 ITIL® Foundation ITIL® Practitioner 2011 ITIL® 4 Foundation ITIL® 4 Foundation für Einsteiger

Einstieg ITIL Foundation & PractitionerITIL® live-Overview mit Simu-lation Apollo 13 ITIL® Foundation ITIL® Practitioner 2011 ITIL® 4 Foundation ITIL® 4 Foundation für Einsteiger

CALENDARIO CORSI 2020 SEMESTRE I - Innovative Learning · ® v3 Service Lifecycle ITIL® Service Strategy 3 giorni Milano-Seregno 7 2 ... ITIL® Continual Service Improvement 3 giorni

CALENDARIO CORSI 2020 SEMESTRE I - Innovative Learning · ® v3 Service Lifecycle ITIL® Service Strategy 3 giorni Milano-Seregno 7 2 ... ITIL® Continual Service Improvement 3 giorni

Key Element Guide ITIL Continual Service Improvement · PDF fileKey Element Guide ITIL Continual Service Improvement [pack Of 10], 2012, Vernon Lloyd, 0113313691, 9780113313693, Stationery

Key Element Guide ITIL Continual Service Improvement · PDF fileKey Element Guide ITIL Continual Service Improvement [pack Of 10], 2012, Vernon Lloyd, 0113313691, 9780113313693, Stationery

ITILv3-2011 Continual Service Improvement Continual Service... · 2018-12-17 · Siemons Info ITIL® v3 2011- Continual Service Improvement ® TM 1. Input vision, strategy, tactical/operational

ITILv3-2011 Continual Service Improvement Continual Service... · 2018-12-17 · Siemons Info ITIL® v3 2011- Continual Service Improvement ® TM 1. Input vision, strategy, tactical/operational

005 ITIL V3 Service Improvement - Personal - Pc-Freakpc-freak.net/files/ITIL_v3_books/ITIL v3-Continual Service... · ITIL V3 – Service Improvement - Página: 2 de 308 The ITIL

005 ITIL V3 Service Improvement - Personal - Pc-Freakpc-freak.net/files/ITIL_v3_books/ITIL v3-Continual Service... · ITIL V3 – Service Improvement - Página: 2 de 308 The ITIL

ITIL Practical Guide - Continual Service Improvement (CSI)

ITIL Practical Guide - Continual Service Improvement (CSI)

ITIL® 4, IT Service Management and Agile › Content › documents › ITIL › ITIL-4...AXELOS®, the AXELOS swirl logo®, ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3M3®,

ITIL® 4, IT Service Management and Agile › Content › documents › ITIL › ITIL-4...AXELOS®, the AXELOS swirl logo®, ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3M3®,

Integrating Six Sigma and ITIL for Continual Service ...

Integrating Six Sigma and ITIL for Continual Service ...

Rolf Simonis ITIL® Continual Service Improvement Certificate continual... · AXELOS, the AXELOS logo and the AXELOS swirl logo are trade marks of AXELOS Limited. This is to certify

Rolf Simonis ITIL® Continual Service Improvement Certificate continual... · AXELOS, the AXELOS logo and the AXELOS swirl logo are trade marks of AXELOS Limited. This is to certify

ITIL® FOUNDATION TRAINING - Progreso Training ITIL Foundation Outline.pdf · ITIL® FOUNDATION TRAINING ... support around ITIL® certifications. Practical examples and real life

ITIL® FOUNDATION TRAINING - Progreso Training ITIL Foundation Outline.pdf · ITIL® FOUNDATION TRAINING ... support around ITIL® certifications. Practical examples and real life

Foundational Level: ITIL® v3 Foundationnutraining.com.au/outlines/nuTraining Course Outline - ITIL v3 Foundation.pdfFoundational Level: ITIL® v3 Foundation ITIL® v3 Foundation Course

Foundational Level: ITIL® v3 Foundationnutraining.com.au/outlines/nuTraining Course Outline - ITIL v3 Foundation.pdfFoundational Level: ITIL® v3 Foundation ITIL® v3 Foundation Course

ITIL EDICIÓN 2011 - MAP ® A DE PROCESOSde... · ITIL EDICIÓN 2011 - MAP® A DE PROCESOS MPITIL - V 2.0 itService Ltda. Autorizada la reproducción CONTINUAL SERVICE IMPROVEMENT

ITIL EDICIÓN 2011 - MAP ® A DE PROCESOSde... · ITIL EDICIÓN 2011 - MAP® A DE PROCESOS MPITIL - V 2.0 itService Ltda. Autorizada la reproducción CONTINUAL SERVICE IMPROVEMENT

Integrating Six Sigma and ITIL for Continual Service ... · PDF fileIntegrating Six Sigma and ITIL® for Continual Service Improvement 3 The introduction of formal ITIL processes into

Integrating Six Sigma and ITIL for Continual Service ... · PDF fileIntegrating Six Sigma and ITIL® for Continual Service Improvement 3 The introduction of formal ITIL processes into

enquiry@bridgingminds.net | +65 6635 5590 | www ... ITIL Continual...ITIL Continual Service Improvement publication. Practical examples and real life case studies are used to guide

[email protected] | +65 6635 5590 | www ... ITIL Continual...ITIL Continual Service Improvement publication. Practical examples and real life case studies are used to guide