IT SERVICE MANAGEMENT CURRICULUM LIBRARY · ITIL® Intermediate Service O˜erings & Agreements...

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IT SERVICE MANAGEMENT CURRICULUM LIBRARY Improve efficiency and reduce costs with in-demand IT service management skills training Logical Operations offers a full portfolio of ITIL® and PRINCE2® IT service management courseware to empower IT organizations to deliver better value and services to their business. Our IT service management curriculum is delivered on the CHOICE platform and is dually accredited by CSME and PEOPLECERT, ensuring that it meets the highest industry standards and will prepare students for their exam. WHY ITIL®? ITIL® , the most widely accepted approach to IT service management in the world, is a set of practices that focuses on aligning IT services with the needs of business. ITIL® practices are designed to help companies identify areas where they need improvement, providing vendor-neutral guidelines on where to make specific changes to reduce costs and increase productivity. WHY PRINCE2®? PRINCE2® (Projects IN Controlled Environments), the world’s most practiced project management methodology, is a structured project management method based on experience drawn from thousands of projects and from the contributions of countless project sponsors, project managers, project teams, academics, trainers and consultants. ITIL® Foundation ITIL® Intermediate Service Transition ITIL® Intermediate Service Operation ITIL® Intermediate Service Design ITIL® Intermediate Continual Service Improvement ITIL® Intermediate Release, Control & Validation ITIL® Intermediate Service Offerings & Agreements ITIL® Intermediate Planning, Protection & Optimization ITIL® Intermediate Operational Support & Analysis ITIL® Intermediate Service Strategy ITIL® Expert Managing Across the Lifecycle ITIL® is a registered trade mark of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited. PRINCE2® is a registered trade mark of AXELOS Limited. All rights reserved. Dual-accreditation by CSME and PEOPLECERT ensures that the curriculum meets the highest industry standards and will prepare students for their exam. Delivered on the CHOICE platform, students have easy access to digital learning tools that reinforce what’s been learned in the classroom: eBook LearnTOs Checklists Assessments Editable instructor PowerPoints allow you to customize class delivery for your students’ needs. Exclusively for our training partners, discounted vouchers are available through CSME, allowing you to add a new revenue stream. IT Service Management Library: Advantage of Choosing Logical Operations’ Curriculum:

Transcript of IT SERVICE MANAGEMENT CURRICULUM LIBRARY · ITIL® Intermediate Service O˜erings & Agreements...

Page 1: IT SERVICE MANAGEMENT CURRICULUM LIBRARY · ITIL® Intermediate Service O˜erings & Agreements ITIL® Intermediate Planning, Protection & Optimization ITIL® Intermediate Operational

IT SERVICE MANAGEMENT CURRICULUM LIBRARY

Improve efficiency and reduce costs with in-demand IT service management skills training

Logical Operations o�ers a full portfolio of ITIL® and PRINCE2® IT service management courseware to empower IT organizations to deliver better value and services to their business. Our IT service management curriculum is delivered on the CHOICE platform and is dually accredited by CSME and PEOPLECERT, ensuring that it meets the highest industry standards and will prepare students for their exam.

WHY ITIL®?

ITIL® , the most widely accepted approach to IT service management in the world, is a set of practices that focuses on aligning IT services with the needs of business. ITIL® practices are designed to help companies identify areas where they need improvement, providing vendor-neutral guidelines on where to make speci�c changes to reduce costs and increase productivity.

WHY PRINCE2®?

PRINCE2® (Projects IN Controlled Environments), the world’s most practiced project management methodology, is a structured project management method based on experience drawn from thousands of projects and from the contributions of countless project sponsors, project managers, project teams, academics, trainers and consultants.

ITIL® FoundationITIL® Intermediate Service TransitionITIL® Intermediate Service OperationITIL® Intermediate Service DesignITIL® Intermediate Continual Service ImprovementITIL® Intermediate Release, Control & ValidationITIL® Intermediate Service O�erings & AgreementsITIL® Intermediate Planning, Protection & OptimizationITIL® Intermediate Operational Support & AnalysisITIL® Intermediate Service StrategyITIL® Expert Managing Across the Lifecycle

ITIL® is a registered trade mark of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited. PRINCE2® is a registered trade mark of AXELOS Limited. All rights reserved.

Dual-accreditation by CSME and PEOPLECERT ensures that the curriculum meets the highest industry standards and will prepare students for their exam.Delivered on the CHOICE platform, students have easy access to digital learning tools that reinforce what’s been learned in the classroom: eBook LearnTOs Checklists AssessmentsEditable instructor PowerPoints allow you to customize class delivery for your students’ needs. Exclusively for our training partners, discounted vouchers are available through CSME, allowing you to add a new revenue stream.

IT Service Management Library:

Advantage of Choosing Logical Operations’ Curriculum: