It Sd Os Hardware

8/12/2019 It Sd Os Hardware

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Information Technology Curriculum Framework Stage 6 Support Document

Sample Program Operating systems and hardware

Rationale: This theme provides the opportunity for students to develop the knowledge and skills required to configure, use and optimise computer operating systems, aswell as correctly operate and manage the selection, maintenance and siting of computer hardware.

Units of competency: ICAS33!A Care for computer hardwareICA"##$A %perate computer hardwareICA"3&A "se computer operating system

HSC Requirements and Advice – Key terms and concepts:

Care for computer hardware Use computer operating system

• 'usiness requirements

• cleaning materials and

techniques•

computer hardware• correct manual handling

• diagnostic testing

• diagnostic tools and software

• environmental conditions

• hardware and software

interopera'ility• hardware components and

their function• hardware pro'lems

• legal requirements

• maintenance and storage of

hardware, peripherals and media• maintenance requirements

• maintenance schedules

• manufacturer requirements

• media

• move(relocate hardware

• occupational health and safety

)%*S+ principles and responsi'ilities

• %*S standards

• peripherals

• pro'lemsolving

• quality standards• reloading of software

• removal and replacement of

components• safe work practices

• selection of hardware and

peripherals• setup procedures

• siting requirements

• software

• span of quality levels

• system protection devices

• warranty, replacement and

upgrade.

• adding peripherals

• apply user changes

• 'asic structure of a personal

computer • 'asic tasks

• 'enefits and limitations of

singleuser, multiuser and network • command language(line

• command structure and synta-

• compati'ility of operating

systems• computer operating system

• configure operating system

• control panel software

• create users

• customise graphical user

interface• directory structure

• features of operating system

utilities and third party utilities• folder hierarchy

• functionality checks

• generic and customised vendor

drivers

• graphical user interface )"I+

• guides and documentation

• input and output device

• install drivers• install, upgrade and uninstall

application software• interopera'ility 'etween

operating systems• locate and install software

• main e-ternal connectors

• main features of a

mother'oard• operating system software

• optimise operating system

• path relationships

• peripherals

• purpose of an operating system

• safe work practices

• set passwords

• use operating system

• working environment.

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Assessment/

Unit!lement of competency "ossi#le assessment strategy

ICAU2005A perate computer har!ware

$ %dentify computer hardware components&.& Identify e-ternal hardware components and peripherals&. Identify internal hardware components

& Understand the inter'relationship #etween computer hardware and software

.0 1raw a simple 'lock )schematic+ diagram showing the interconnection of thevarious components of a computer

( Use computer input equipment

3.& 2ollow %*S standards and organisational policies and procedures whenusing computer input equipment

ICAU22"#A U$e computer operating $y$tem

$ Configure operating system

&.& Configure operating system to suit the working environment, including 'ut notlimited to setting varia'les& Use operating system

.& Install, upgrade and uninstall application software to suit the workingenvironment

. "se 'oth the graphical user interface and the command line interface to perform 'asic tasks

( )ptimise operating system

3.& "se operating system and third party utilities3. Customise the graphical user interface

* Support input and output devices

!.& Set up input and output devices and check functionality!. Install drivers as appropriate and check functionality

ICAS"2"%A Care for computer har!ware

$ !sta#lish safe wor+ practices

&.& 1etermine, record and apply relevant legal requirements and %*S standardsto the installation and maintenance of computer hardware

&. 1etermine, record and apply requirements specified 'y hardwaremanufacturers

&.3 1etermine, record and apply safe work practices, taking into account legal andmanufacturer requirements

,as+ $ &ork$tation a$$e$$ment report

Students are required to produce a report outlining the hardware and software of astandard computer workstation using an appropriate software application.

Students will undertake each of the following tasks and outline the procedures takenand(or their assessment in their report/

• %*S assessment

• power down(up workstation

• clean and maintain the workstation

• identify the interconnection 'etween the computer and its peripherals and

document in a schematic diagram

• access and modify the control panel

•

internal and e-ternal hardware report• software report

• recommendations for hardware and software upgrades

• future maintenance schedule(checklist.

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& !sta#lish location requirements for hardware and peripherals

.& 1etermine and apply suita'le environmental conditions for hardware and peripherals

( !sta#lish maintenance practices

3.& 1etermine maintenance requirements specified 'y the equipment manufacturer 3. 4roduce maintenance schedules, including the removal of dust and grease

'uildup* -etermine appropriate hardware quality standards

!.& Consider and apply 'usiness requirements in respect of hardware matters


$ %dentify computer hardware components

&.& Identify e-ternal hardware components and peripherals&. Identify internal hardware components


3.& 2ollow %*S standards and organisational policies and procedures when

using computer input equipment ICAU22"#A U$e computer operating $y$tem


&.& Configure operating system to suit the working environment, including 'ut notlimited to setting varia'les

& Use operating system

.& Install, upgrade and uninstall application software to suit the workingenvironment



3. Customise the graphical user interface

* Support input and output devices!.& Set up input and output devices and check functionality!. Install drivers as appropriate and check functionality



&.& 1etermine, record and apply relevant legal requirements and %*S standardsto the installation and maintenance of computer hardware

&. 1etermine, record and apply requirements specified 'y hardware

,as+ & perate computer har!ware

Students are required to follow the appropriate procedures to install and operatecomputer hardware )a printer+ for a group of users.

Students follow appropriate %*S procedures to complete the following tasks/

•select and arrange computers, printers and workstations

• connect all hardware to a surge filter or "4S

check for working order replace suspect components where necessary

• use administrator privileges to create new user accounts

• install, configure and test a printer using the latest availa'le drivers from the

manufacturer test the applicationtrou'leshoot where necessary

• access the service log

identify last service 5o'update log

•

uninstall the printer and application• pack up and store all hardware and peripherals.

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manufacturers&.3 1etermine, record and apply safe work practices, taking into account legal and

manufacturer requirements& !sta#lish location requirements for hardware and peripherals


. 1etermine and apply system protection devices.3 1etermine and apply requirements when moving hardware.! 1etermine and apply suita'le storage principles for hardware and associated

peripherals and media( !sta#lish maintenance practices

3.3 4erform diagnostic functions, including replacing suspect components withother servicea'le components and reloading of associated software

3.$ 4erform diagnostic functions using the operating system and thirdpartydiagnostic tools


& Understand the inter'relationship #etween computer hardware and software

.& 1escri'e the functions of computer hardware and associated %*S standardsand environmental considerations around hardware use and disposal

. 1escri'e the function of a computer operating system.3 1escri'e the 'oot process.! State the relationship 'etween an application program, the operating system

and hardware.$ State the general differences 'etween the different computer platforms and

their respective operating systems

,as+ ( 'e$earch report

Students undertake a research activity focusing on the interrelationship 'etweencomputer hardware and software and produce a report using an appropriate softwareapplication.

The research and report should address the following/

• the functions of computer hardware

• %*S standards and environmental considerations around hardware use and

disposal

• function of a computer operating system

• 'oot process

•

command line interface• relationship 'etween an application program, the operating system and

hardware

• general differences 'etween the different computer platforms and their

respective operating systems.

$$




Unit!lement of competency ,as+ $ ,as+ & ,as+ (

%CAU&../A )perate computer hardware

# I!entify computer har!ware component$

&.& Identify e-ternal hardware components and peripherals

&. Identify internal hardware components

2 Un!er$tan! the inter(relation$hip )etween computer har!ware an! $oftware

.& 1escri'e the functions of computer hardware and associated %*S standards and environmental considerations around hardwareuse and disposal

. 1escri'e the function of a computer operating system

.3 1escri'e the 'oot process

.! State the relationship 'etween an application program, the operating system and hardware

.$ State the general differences 'etween the different computer platforms and their respective operating systems

.0 1raw a simple 'lock )schematic+ diagram showing the interconnection of the various components of a computer

" U$e computer input e*uipment

3.& 2ollow %*S standards and organisational policies and procedures when using computer input equipment

%CAU&&($A Use computing operating system

# Configure operating $y$tem

&.& Configure operating system to suit the working environment, including 'ut not limited to setting varia'les

2 U$e operating $y$tem

.& Install, upgrade and uninstall application software to suit the working environment


" ptimi$e operating $y$tem

3.& "se operating system and third party utilities

3. Customise the graphical user interface

3.3 "se techniques unique to the command line interface

% Support input an! output !e+ice$

!.& Set up input and output devices and check functionality

!. Install drivers as appropriate and check functionality

$0




Unit!lement of competency ,as+ $ ,as+ & ,as+ (

%CAS(&(*A Care for computer hardware

# ,$ta)li$h $afe work practice$

&.& 1etermine, record and apply relevant legal requirements and %*S standards to the installation and maintenance of computerhardware

&. 1etermine, record and apply requirements specified 'y hardware manufacturers

&.3 1etermine, record and apply safe work practices, taking into account legal and manufacturer requirements

2 ,$ta)li$h location re*uirement$ for har!ware an! peripheral$


. 1etermine and apply system protection devices

.3 1etermine and apply requirements when moving hardware

.! 1etermine and apply suita'le storage principles for hardware and associated peripherals and media

" ,$ta)li$h maintenance practice$

3.& 1etermine maintenance requirements specified 'y the equipment manufacturer

3. 4roduce maintenance schedules, including removal of dust and grease 'uild up

3.3 4erform diagnostic functions, including replacing suspect components with other servicea'le components and reloading ofassociated software

3.! 1etermine whether unservicea'le components are replacea'le through warranty, replacement or upgrade

3.$ 4erform diagnostic functions using the operating system and third party diagnostic tools

% Determine appropriate har!ware *uality $tan!ar!$

!.& Consider and apply 'usiness requirements in respect of hardware matters

!. 1etermine and apply quality standards to the selection of appropriate hardware and associated peripherals

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Unit !lement of competency

"erformance criteriaContent "ossi#le learning e0periences activities



&.& Configure operating system to suit theworking environment, including 'ut notlimited to setting varia'les

1ac+ to #asics

Identification of/• the 'asic structure of a personal computer )4C+

central processing unit )C4"+ random access memory )7A8+ peripherals

input device output device

storage device)s+• the main features of the mother'oard

C4" chip set crystal oscillator

7A8 read only memory )7%8+ system 'us e-pansion slots cache memory

• the main e-ternal connectors found at the 'ack of

the 4C.

7eview section on 9%perate a 4ersonal Computer: from4rogram &.

1ismantle a surplus computer )more than one if availa'le+and identify/• ma5or components as listed

• e-ternal connectors

identify those which are associated with input, andthose with output devices.

Create a la'elled diagram of/• the internal layout of the system

• the e-ternal connectors to the system.

;-amine a range of C4" architecture schematics from theinternet or computing maga<ines, discuss the features ofeach.

7esearch the difference 'etween 7%8, 7A8 and flashmemory and create a fact sheet.


$ %dentify computer hardware components

&.& Identify e-ternal hardware components and peripherals&. Identify internal hardware components& Understand the inter'relationship #etween

computer hardware and software

.& 1escri'e the functions of computer hardwareand associated %*S standards andenvironmental considerations aroundhardware use and disposal

Computer hardware

1ifference 'etween internal hardware components,

e-ternal hardware components and peripherals.

1efine the following terms/•

internal hardware components• e-ternal hardware components

• peripherals.

Identify the 'asic computer hardware required to performdata entry tasks.

"sing the diagrams created previously, identify the

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peripheral devices that may 'e associated with/



• e-ternal connectors )on the rear panel+

• internal e-pansion slots.

!.& Set up input and output devices and checkfunctionality


An understanding of the difference 'etween an input andoutput device.

1iscuss the difference 'etween the purpose of an inputand output device.

>rainstorm a range of common input and output devices.


&.& 1etermine, record and apply relevant legalrequirements and %*S standards to theinstallation and maintenance of computerhardware

&. 1etermine, record and apply requirementsspecified 'y hardware manufacturers


2unction and working knowledge of/• e-ternal hardware components

work station computer network server

• internal hardware components

mother'oard complimentary metal o-ide semiconductor )C8%S+

'attery C4" interface cards drives fa-(modem cards 7A8

• peripherals

input device key'oard mouse

scanner output device monitor printer

storage device including remova'le storage device

communication device modem.

Identify the components of a network system in the schoolor workplace and discuss the different functions of eachcomponent.

Construct a computer hardware fact sheet using a word processing application/• create a ta'le e-plaining the function of a range

of computer components and utilities• classify and group the elements under the

following headings/ processing storage )internal and e-ternal+ output input communication operating system and utility programs.

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Hardware register

1etails recorded in a hardware register/• nature of 'usiness

• C8%S settings

• type and amount of computer memory

• C4" type and speed

• peripherals installed and their settings

• operating system and version

• software installed and version.

Class discussion/• why would it 'e useful to keep a detailed

hardware register in the workplace@• what would it need to contain@

ink to task &.

Class demonstration )handson activity if access allows+• enter >I%S on system startup and e-amine the

various configura'le C8%S settings• access system information to identify C4" type,

speed and memory configuration• use a third party utility program to o'tain more

detailed information a'out system performance andsettings

• e-amine accessi'le settings for peripheral devices

via the system control panel• use %perating System help files to determine the

type and version of the %S used• use the 9A'out: section of an application:s

9*;4: menu to determine the version of softwareinstalled

• discuss the difference 'etween a software update

and a patch• discuss why workstations are often 9locked

down: to limit access to many of the demonstrated

features.


& Understand the inter'relationship #etween


.$ State the general differences 'etween the

Computer platform

eneral differences 'etween computer platforms and theirrespective operating systems/• Apple 8acintosh

7esearch activity B investigate the differences 'etween8ac %S and Dindows 4• identify five differences in user interface 'etween

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different computer platforms and theirrespective operating systems

• 4Cs. the two• identify $ operational similarities 'etween the

two.

ICAU22"#A U$e computer operating $y$tem An understanding of the following concepts/ 1evelop a glossary and define each of the terms listed.



• configure

• optimise

• support

• install

• uninstall

• upgrade

• compati'ility.

1iscuss the similarities and differences 'etween/• configure and optimise

• install and upgrade.


& Understand the inter'relationship #etweencomputer hardware and software

. 1escri'e the function of a computeroperating system

Computer operating system

A definition of/• operating system.

Internet search for a range of definitions for the term9operating system:. Compare definitions to arrive at ashared meaning for the term.

.3 1escri'e the 'oot process




& Use operating system.& Install, upgrade and uninstall application

software to suit the working environment. "se 'oth graphical user interface and the

command line interface to perform 'asictasks

An understanding of the purpose )function+ of an operatingsystem/• it is the first program loaded into the computer 'y

a 'oot program and remains in memory at all times• it manages all other programs including the

allocation and usage of hardware resources such as memory C4" time access and security hard disk space peripheral device)s+

• it is the foundation software on which other

applications( application programs depend.

8ake several o'servations of the 'oot up dialogue duringsystem startup.

>rainstorm as many of the o'served functions(events as possi'le. Classify this list according to the followingcategories/• 'ootup processes

• system management tasks

• security tasks

• peripheral management

• utility functions

• memory and storage.


3.& "se operating system and thirdparty utilities1escri'e the 'oot process. 7eview the following we'site and make a summary of the

key points a'out the 'ootup process

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3.3 "se techniques unique to the command lineinterface

http/((www.everythingcomputers.com(pcEstartupEtrou'le.htm

Create a flowchart of the 'ootup process for a stand alonemachine.

1iscuss how this process may differ on a network.

A working knowledge of the 'enefits and limitations of thefollowing operating systems/• singleuser(task

• multiuser(task

• network.

Create a ta'le outlining the advantages and limitations ofvarious categories of operating systems.

A knowledge of/• compati'ility of an operating system in respect to

other versions• interopera'ility 'etween operating systems )with

respect to the a'ility of operating systems from differentvendors to share data using agreed file formats and

protocols+.

1evelop a time line showing the growth of/• 8icrosoft operating systems from 1%S through

to Dindows 4• Apple operating systems from 1%S(4ro1%S

through to %S .

Internet research B identify the differences 'etweenDindows 4 *ome ;dition and Dindows 44rofessional ;dition, in particular/• security features

• hard disk management

• networking and file sharing.

7esearch activity B find e-amples of the following fileformats and identify their application/• file formats that are transfera'le 'etween

operating systems )eg F4;, 84;, TT+• file formats that are unique to particular

platforms.

An understanding of the different forms in which a usercan interact with the operating system/• command language(line

1iscuss command line instructions )machine oriented+ andthe development of "I )"ser %riented+ interfaces.

0

http://www.everythingcomputers.com/pc_startup_trouble.htm









• graphical user interface )"I+

• com'ination of 'oth. -T,. /ac S u$er$ can u$e a comman! line type

interface +ia T,'/I-A1 in the UTI1ITI,S

fol!er 1ocal a!mini$trator pa$$wor! i$ re*uire! 1imite! comman! line type in$truction$ are al$o

a+aila)le through internet configuration 3ping4traceroute etc

A 'asic understanding of the difference in operation of a"I and a command line interface.

Teacher demonstration of the use of command lineinstructions on an unrestricted machine )eg. 1I7,

pathnames, change directory )cd.++/A 'asic knowledge of command structure and synta-including the use of switches and parameters.

• apply some of the 'asic switches and parameters

to demonstrate control of the command line )eg 1I7(pto page the directory, ping, config+

• demonstrate the same functions using the

windows e-plorer interface.

A 'asic knowledge of the features of operating systemutilities and thirdparty utilities/• what information is produced when they are run

• how the information should 'e interpreted

• appropriate actions resulting from the

information.

7un a virus scan or spyware scan of a computer system.%'serve the information that is generated and the defaultactions recommended.

A 'asic understanding of/• directory structure

• folder hierarchy

• path relationships.

1iscuss the importance of organisation in any system ofdata storage.

Identify the directory structure of accessi'le drives on a

student workstation.

Construct a hierarchy ta'le to descri'e the folder structureof a given drive )eg Students *ome directory+

Identify the path to a particular file 'y following its pathname.

03






An awareness of the differences in/• procedures for 9logging in(out: 'etween operating

systems

• access to the operating system for different users desktop user manager information technology )IT+ support staff system administrator network administrator.

Sequencing e-ercise B provide students with a randomlyorganised list of the events involved in logging on andlogging off a networked computer. Students are to/

• organise the list in the appropriate sequence for 'oth logging on and off

• compare solutions

• discuss which events would 'e eliminated on a

stand alone computer.

1esign a ta'le to show the differences in necessary systemaccess for a range of users. 2or each type of user considerthe following/• a'ility to add, delete and change folders and files

• access to local and networked hard drives

• a'ility to reconfigure the desktop

• adding and removing applications• a'ility to add users and change their security

level• a'ility to access the work of others stored on the

system.

A knowledge of how to/• create users for a multiuser system

• apply user changes

• set passwords for different users.

>rainstorm the differences 'etween standalone and multiuser systems

ink to Task .




.! State the relationship 'etween an application program, the operating system and hardware

.0 1raw a simple 'lock )schematic+ diagram

Relationship #etween computer operating system2

hardware and application software

Interconnection of the various components of a computer. Class discussion.

ink to Task &.

showing the interconnection of the variouscomponents of a computer

An awareness of the difference 'etween operating systemsoftware and application software.

1iscuss the purpose of 9application software:.

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ICAU22"#A U$e computer operating $y$tem"sing a familiar application as an e-ample )eg word

processing or spreadsheet application+ identify/

& Use operating system.& Install, upgrade and uninstall application

software to suit the working environment* Support input and output devices



7elationship 'etween operating system, hardware and

application software.

• the differences 'etween the application:s function

and that of the operating system.• functions of the application that are/

independent of the %S )eg formatting, ta'les,formulae+

dependent on the %S )eg load, save+ hardware dependent )usually via the %S+ )eg printing+.

* -etermine appropriate hardware quality

standards

!.& Consider and apply 'usiness requirements inrespect of hardware matters

!. Install drivers as appropriate and checkfunctionality

>asic knowledge of hardware and softwareinteropera'ility.

7esearch activity B select an application program that isopera'le on more than one computing platform/• identify the minimum system requirements for

each platform• list the requirements that are similar 'etween

platforms )eg memory and peripherals+, and those thatare platformspecific )eg processor, speed+

• find any information on common file formats

which will allow data interchange 'etween platforms.

1iscuss the advantages of hardware and software that isopera'le on more than one platform.

A definition of/• driver.

Internet search for the meaning and application of the term9driver:. Compare findings to arrive at a shared definition.

The difference 'etween a generic driver and a customisedvendor driver, and the implications of using one or theother.

;-plain difference 'etween generic drivers and customvender drivers.

1iscuss the advantages and disadvantages of using eachtype of driver.

An awareness that drivers need to 'e updated periodicallyto ensure optimal performance.

1iscuss reasons why drivers would need periodic updatingand the potential consequences of not updating them.

0$










.& Install, upgrade and uninstall applicationsoftware to suit the working environment

Selection of computer hardware and software for a

companyorganisation

An awareness of the operating system supported 'y thecompany(organisation.

8ake a list of the different hardware platforms supported 'y the school(workplace and identify the operating systemused on each.

uest speaker B school(organisation technical supportofficer to discuss the training requirements for supportingthe operating systems used.


* -etermine appropriate hardware quality

standards

!.& Consider and apply 'usiness requirements inrespect of hardware matters

!. 1etermine and apply quality standards to theselection of appropriate hardware andassociated peripherals

Span of quality levels in common hardware. Activity B review a num'er of current Australiancomputing maga<ines and collect reviews on desktopcomputers in the G?##G&$## price range• create a ta'le showing the standard features

)processor, memory speed and type, H1", storage,supported interfaces+ of a range of the hardware

• compare the overall reviews of the hardware

• make and 5ustify a recommendation as to which

unit is 'est quality and which may 'e 'est value formoney.

A knowledge of application software appropriate to theoperating system.

ink to Task &.

Selection of appropriate hardware and software taking intoconsideration 'usiness requirements/• nature of 'usiness

• user requirement)s+

• si<e of the company(organisation

• cost

• quality

• ro'ustness

• industry standard components

• capa'ility for further system upgrade.

1iscuss the features of hardware and software that would 'e appropriate for/• an individual, home user

• a small 'usiness )one person, limited 'udget+

• a small 'usiness )up to &# people and & or

offices(sites, limited 'udget+• a medium 'usiness )#3# employees, multiple

sites, moderate 'udget+• large 'usiness )many employees and sites, large

'udget+.

00






ink to Task &.



&.& 1etermine, record and apply relevant legalrequirements and %*S standards to the

)HS and safe wor+ practices

nowledge of general occupational health and safety)%*S+ principles and responsi'ilities.

Content covered in 4rogram & B Safety in the workplace.

7evise and conte-tualise to the installation andinstallation and maintenance of computerhardware


&.3 1etermine, record and apply safe work

An awareness of safe work practices/• %*S induction training )general, work activity

and locationspecific+• selection of appropriate tools for the task

• correct use, maintenance and storage of tools

maintenance of computer hardware.

practices, taking into account legal andmanufacturer requirements

• correct handling, application, transport and

storage of materials•

safe posture )sitting, standing, 'ending andlifting+

• correct manual handling )lifting and transferring+

• correct use of fire fighting equipment

fire 'lanket fire e-tinguishers

• ha<ard identification and risk control

• access to first aid kits

• procedures to follow in the event of an emergency

• effective communication and teamwork

• adherence to work instructions,

organisation(company policy and standard operating procedures

• housekeeping(cleanup procedures with dueconsideration to %*S and the environment.



&.& 1etermine, record and apply relevant legal

)HS principles

%*S principles specific to/• equipment powered 'y mains

7esearch the ha<ards associated with mainspoweredequipment, radiation and ha<ardous material.

06






requirements and %*S standards to theinstallation and maintenance of computerhardware



• high impedence devices

cathoderay tu'e )C7T+ monitor system unit power supply

'ackup power supply• ha<ardous materials.

Identify electrical and radiation ha<ards and ha<ardousmaterials in the classroom(workplace.

1evelop a list of %*S principles to apply to these ha<ards.

1esign a series of small safety posters to place near theidentified equipment.




.& 1escri'e the functions of computer hardwareand associated %*S standards and

)HS standards for hardware

%*S standards for installation, use and maintenance ofcomputer hardware/• posture

• lighting

7evise and conte-tualise content covered in 4rogram & BSafety in the workplace to the installation andmaintenance of computer hardware.

environmental considerations aroundhardware use and disposal( Use computer input equipment

3.& 2ollow %*S standards and organisational policies and procedures when using computerinput equipment



&.& 1etermine, record and apply relevant legalrequirements and %*S standards to theinstallation and maintenance of computer

hardware&. 1etermine, record and apply requirements

specified 'y hardware manufacturers&.3 1etermine, record and apply safe work


•

ergonomic workstation• prevention of occupational overuse syndrome

)%%S+• ventilation

• manual handling

• electrical safety

• monitor time and e-posure.

Class discussion/• ergonomic principles to avoid 'ack, wrist and eye

strain.• procedures and e-ercises for avoiding strain and

in5ury• work practices.

ICAU2005A perate computer har!ware 3ocating and installing hardware and peripherals

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.& 1escri'e the functions of computer hardwareand associated %*S standards and

4otential environmental effects of common types ofhardware.

1iscuss redundancy and disposal of o'solete equipment.

ink to Task 3.

environmental considerations aroundhardware use and disposal


3.& 2ollow %*S standards and organisational policies and procedures when using computerinput equipment


Appropriate environmental conditions for hardware,including consideration of the following factors/• dust

• temperature

• air circulation

• moisture.

Identify pro'lems related to the work environment thateffect hardware.

;-amine dust filter on system fan and make o'servationsa'out the local environment.

1iscuss the effect environmental conditions can have onhardware.


Correct manual handling techniques when/• moving

7eview safe handling practices from 4rogram & B Safetyin the workplace.




•

lifting(carrying• loading(unloading

• working at heights

• 'ending and twisting

• using mechanical aids.


&. 1etermine, record and apply requirements

An awareness of legal requirements for weight limits. Identify devices that might need to 'e lifted or movedaround during maintenance. 2or each one/• record their weight

• identifying appropriate manual handling

techniques.

specified 'y hardware manufacturers&.3 1etermine, record and apply safe work


& !sta#lish location requirements for

hardware and peripherals

.& 1etermine and apply suita'le environmentalconditions for hardware and peripherals

4rocedures for securing hardware and peripherals prior tomove(relocation.

;-amine a range of packaging to identify/• key features to protect the items

• safe handling, storage and stacking instructions.

1iscuss pro'lems associated with o'5ects 'eing stored toohigh or low and identify appropriate safe handling

practices.

.3 1etermine and apply requirements when egal requirements/ >rainstorm the ha<ards associated with electrical ca'ling

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moving hardware • licensing

• placement of ca'ling and installation of fi-ed

ca'ling

• electrical installation• electronic performance

• testing and tagging of electrical equipment on a

regular 'asis.

and strategies to avoid(reduce the risk.

1evelop a set of guidelines for the use and placement of

ca'ling in the school.

Hisit the DorkCover we'site and review the informationon electrical safety requirements. Identify those relevant tothe IT industrywww.workcover.nsw.gov.au(safe'usiness(>usinessEAssistanceE"nit(2AJs(;lectrical.asp - .

An awareness of safe work practices/• for attaching and(or removing devices and ca'les

• when working with electricity.

1iscuss safe working practices involving powered andswitched devices.

ocate safety cut off switches and earth leakage safetyswitches in the classroom(workplace and discuss their use.

Interpretation of manufacturer:s user manuals and helpfunctions.

Identify the location in which manufacturers user manualsare stored.

Siting requirements, setup procedures and functionalitychecks for a range of system hardware and peripheraldevices.

ocate the manual for a particular device and identify theinstallation and setup requirements.

Drite a simple procedure for installing a piece ofhardware that could 'e used 'y a trainee.

Adding peripherals/• following manufacturer:s instructions

•

connecting to an e-ternal port

serial

parallel

game

universal serial 'us )"S>+ an e-pansion card

e-pansion slot in mother'oard.

1emonstrate appropriate connections.

ink to Task &.

6#

http://www.workcover.nsw.gov.au/safebusiness/Business_Assistance_Unit/FAQs/Electrical.aspx









A knowledge of how to/• locate and install software

•

run the software to check functionality• trou'leshoot as required.

ink to Task .

Identify the location of driver software for a piece ofhardware using a range of different methods/• with original documentation of packaging

• from company we'site

• from a third party we'site.

1emonstrate installation techniques, emphasising safework practice.

%rganisational policies and procedures when usingcomputer input equipment.

7eview sample policies and procedures for usingcomputer input equipment. 1iscuss why there is a need forthis type of policy.





. "se 'oth graphical user interface and thecommand line interface to perform 'asictasks

%nteracting with the computer operating system

"se 'oth "I and command line interface to/• log in

• log out

• get online help

• change passwords

• retrieve and edit previous commands.

Teacher demonstration and practical activities.


3.& "se operating system and thirdparty utilities

3. Customise the graphical user interface3.3 "se techniques unique to the command line

interface

A 'asic knowledge of the features of operating systemutilities and thirdparty utilities including/•

what information is produced when they are run• how the information should 'e interpreted

• appropriate actions resulting from the

information.

1emonstrate use of 4IK command to check connectionto a known computer address on the network, ping

&6,#,#,& and ping any other num'er.

1iscuss the data returned and its meaning.

Configure, use and optimise the operating system to suitthe working environment using availa'le document)s+ toassist/

1emonstrate configuration of the work environmentincluding/• setting default location for saved files

6&






• software configuration guide

• documents detailing operating system control

panel and configuration data.

• default printer

• mouse pointer

• icons

• shortcuts%ptimise the operating system/• use operating system and third party utilities

• use control panel software tools to customise the

"I• use techniques unique to the command line

interface.

• mapped resources

• desktop and screensaver.



.& Install, upgrade and uninstall application

software to suit the working environment

Application software

Install, upgrade and uninstall application software to suitthe working environment/•

word processing• data'ase

• spreadsheet

• system 'rowser

Teacher demonstration B installation of applicationsoftware.

ink to Task

• email

• internet 'rowser.




. 1etermine and apply system protection

devices

System protection

An awareness of the consequences of/• power surges and 9'rownouts:

• interrupted power

• viruses and destructive software• unauthorised access to computer system.

>rainstorm possi'le situations that could occur and causedamage to computers in various environments. Categoriseinto the following areas/•

environmental issues• software pro'lems

• vandalism

1iscuss the potential implications for 'usiness and productivity.

System protection devices/ Identify a range of system protection methods/

6






• surge protection

• uninterrupti'le power supply )"4S+ devices

• antivirus protection

• user authorisation procedures.

• electrical protection

• access protection

• software protection.

Hisit a computer supplier:s we'site and create a ta'leoutlining the specifications and prices for a range ofelectronic protection devices.




.! 1etermine and apply suita'le storage principles for hardware and associated peripherals and media

Storing hardware2 peripherals and media

An awareness of possi'le consequences of inappropriatestorage of hardware, peripherals and media.

>rainstorm the possi'le negative effects of poor storage ofhardware, peripherals and media on/• the equipment itself

• productivity

• the 'usiness.

4oints to consider when storing hardware, peripherals andmedia/• climatic effects

;-amine the care and storage instructions on a range ofmedia and consuma'les and list key considerations.

• %*S considerations

• sta'ility

• security

• ease of access.

1evelop a ta'le outlining the ideal storage conditions for arange of hardware, peripherals and media.



3.& 1etermine maintenance requirementsspecified 'y the equipment manufacturer

4aintenance of hardware and peripherals

The importance of regular maintenance. >rainstorm a range of pro'lems that can occur if users fail

to maintain hardware and peripherals.

3. 4roduce maintenance schedules, includingremoval of dust and grease 'uildup

3.3 4erform diagnostic functions, including

Safe work practices specific to maintenance of computerhardware.

7evise from 4rogram & B Safety in the workplace.

replacing suspect components with otherservicea'le components and reloading ofassociated software

An awareness of suggested maintenance schedules in userdocumentation or warranty conditions supplied 'y themanufacturer.

7eview the owners manual and create a maintenanceschedule for a network laser printer.

63






3.$ 4erform diagnostic functions using theoperating system and thirdparty diagnostic

ink to Task &.

tools 8aintenance requirements/•

tasks cleaning )inside and outside+ testing and functionality diagnostic testing replace(repair components reloading(upgrading software periodic physical checks for damaged ca'les replacement of consuma'les

• frequency

• appropriate tools and techniques.

"ndertake a 9health check: for a standard workstation.

1evelop a report outlining maintenance to 'e undertaken.Complete any necessary maintenance requirements.

ink to Tasks & and .

;sta'lishment of maintenance schedules and practices forequipment.

ink to Task &.

An awareness of details recorded in a maintenance report(card/• 5o' reference num'er

>rainstorm the information that should 'e included on amaintenance record.

• 'rief description of the pro'lem

• name of technician completing maintenance

• date maintenance performed

• time taken to complete the task

• description of action to rectify the pro'lem

• description of followup action required

• other comments.

1esign a maintenance record card to 'e stored with a piece of hardware.



3.3 4erform diagnostic functions, includingreplacing suspect components with otherservicea'le components and reloading ofassociated software

,rou#le shooting and testing of hardware andperipherals

Signs of incorrect function of hardware components. >rainstorm a list of indicators of incorrect function.

ink to Task .

3.$ 4erform diagnostic functions using the Dorking knowledge of diagnostic testing to determine Internet search for diagnostic tests designed to help in a

6!






operating system and thirdparty diagnostictools

cause of hardware pro'lems. range of situations )eg network speed tests, hard diskdiagnostics, task manager+.

eneral features, selection and use of diagnostic tools andsoftware appropriate to the task/• tools(software supplied with the operating system

• third party diagnostic software(tool

• diagnostic card.

4ractical activity B undertake diagnostic testing for a rangeof faults.

ink to Task .

4ro'lemsolving process to identify root cause of the pro'lem/• identify possi'le cause of the pro'lem

• remove hardware(software that may mask(confuse

the issue• test theory 'y

replacing offending item

using diagnostic tool.

1iscuss various approaches to pro'lemsolving/• top down )decision tree+

• 'ottom up )process of elimination+

• progressive elimination of possi'le causes

• su'stitution of suspect parts with servicea'le

items and retesting.



3. 4roduce maintenance schedules, includingremoval of dust and grease 'uildup

Cleaning hardware and peripherals

8aterials required for cleaning/• lintfree cloth

• glasscleaning spray

• small 'rush

• can of compressed air

• vacuum cleaner

• antistatic wrist'and

• damp cloth and mild detergent

• specialised cleaning kit.

Compile a list of equipment that could 'e used to make acleaning toolkit, identifying the appropriate use of eachmaterial.

Identify materials and equipment not suita'le for cleaninghardware and peripherals.

"ndertake routine cleaning(maintenance on a

workstation(peripheral.

Techniques for cleaning/• the monitor

• a key'oard

• a mouse

• the system unit

• printers

1emonstrate appropriate cleaning methods for a range ofcomputer hardware.

6$






equipment+• use of static wrist strap

• care and placement of equipment

•

adequate lighting.




.& 1escri'e the functions of computer hardwareand associated %*S standards andenvironmental considerations aroundhardware use and disposal

-isposal of hardware and peripheral components

;nvironmental considerations for the disposal of/• redundant hardware and peripherals

• packaging.

1iscuss the environmental ha<ards associated with thedisposal of redundant hardware and peripherals.

Classify computer packaging into recycla'le and nonrecycla'le product.

7esearch local council or ;4A guidelines(recommendations on the disposal of surplus computing

equipment.

Students visit the following we'sites and make a summaryof the key points a'out environmental disposal of IT

equipment.• www.deh.gov.au(settlements(pu'lications(waste(

electricals(computerreport(regulations.html• www.agimo.gov.au(government(enviroEfriendlyE

ict(responses(hp• www.computertake'ack.com(

1iscuss the responsi'ilities of manufacturers and endusers with regard to the environmental effects of the

disposal of ITC equipment and consuma'les.

1esign a poster outlining the life cycle of computerhardware )life cycle analysis+.

1esign a pamphlet promoting recycling of old hardware.

66

http://www.deh.gov.au/settlements/publications/waste/electricals/computer-report/regulations.html


http://www.agimo.gov.au/government/enviro_friendly_ict/responses/hp


http://www.computertakeback.com/





http://www.computertakeback.com/

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