IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits
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IT Reporting 4 Easy Steps to Improve IT’s Reputation and Excel at Audits IT Briefing Series
description
Join this webinar to hear valuable tips on how to improve reporting accuracy and simplify your data gathering process, including how to: Build reports for various business needs, from detailed technical reports to high level management reporting Easily assess and report on the overall security and health of your network/hardware Log events and security issues that were resolved Gain a seat at the table with executives to participate in budgeting and planning Provide auditors with complete on-demand reports
Transcript of IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits
IT Reporting4 Easy Steps to Improve IT’s Reputation and Excel at Audits
IT Briefing Series
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SPEAKERS
Ziya GunayIT Director
People’s Bank & Trust
Ray BarberProduct Marketing Manager
Kaseya
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AGENDA
• Introductions
• Reporting Fundamentals
• Reporting Steps Discussion
• Recap
• Q&A
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Ask Yourself:
Would you like to have the tools to prove IT’s
contributions to your management team
instead of being viewed as a cost center?
Are you concerned about the time and effort
your team spends compiling data and
avoiding roadblocks during audit preparation?
Reporting Fundamentals
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Elements of Reporting
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Understanding Your Audience
• Who is actually going to consume it?
• What is their goal for the data?
– Proof of something
– Measurement
– Compliance
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Getting the Right Data
• Where is it stored?
• How is it structured?
• How do you get it somewhere you can use?
The Steps
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Step 1: To Whom am I Reporting?
Providing information to the business can take many forms, who’s your
audience?
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Finding and providing relevant data at a physical and security level
Step 2: Capturing Data
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Step 3: Capturing Actions
Finding out what is happening and where
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Turning technical data into business decision making content
Step 4: Making It Relevant
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Bonus step: Body of Proof
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OUR VISION
“Providing Enterprise-Class IT Systems Management for Everybody”
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CORE PRINCIPLES
Discover
Manage
Automate
Validate
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CONSOLIDATED DISCOVERY
N
M
A
P
Multiple Scan Methods
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GOOD PRACTICE
100’s of Pre-Defined Views, Maintenance Routines and Policies
• Device Views by Type– By OS Type/Ver– Exchange, SQL, IIS, etc
• Maintenance Routines– PC and Server Maintenance
• Monitor Sets– Application Events/Logs– Hardware Thresholds– Up/Down Faults– Servers, Database, Exchange and Domains– 3rd Party Backup, Security and Network Infrastructure
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Discover the State of IT
• Systems• Assets• Mobile Devices• Network Devices
Manage the State of IT
• Scheduling• Procedures• API/Messaging
Automate the State of IT
• Reporting• Dashboards• Interactive Data Views
IT Configuration Management
Asset Management
Security
Business Continuity
Service Delivery
Systems Monitoring
• Remote Management• Software Deployment• Power Management
• Image Deployment• Desktop Migration• Mobile Device Management
• Network Discover & AD
• Hardware/Software
• Asset Management• Virtual Machine Management
• AntiVirus• AntiMalware
• Patch Management• Software Updates
• Image Backup• Image Virtualization
• File & Folder Backup
• Service Desk/Ticketing• Policy Management• Service Billing
• Policy Compliance• Time Tracking
• Systems Checks & Alerts• Agent Monitoring• Enterprise Monitoring
• Agent-less Monitoring• Log Monitoring
UNIFIED MANAGEMENT
Join Us:
Sign Up for a Demo Today!
Contact us:
1 (877) 926-0001
Learn more:
www.kaseya.com
