GAJAH ANNUAL REPORT 2015 | 1

IT Professionals -

Transform your Company and Career using Advanced Business and Interpersonal SkillsPresented by Eric Bloom

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Emotional Intelligence

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Emotional Intelligence

SelfAwareness

SocialAwareness

SelfManagement

RelationshipManagement

Competency Framework

• Emotional self-awareness

• Emotional self-control

• Adaptability• Achievement• Positive Outlook

• Empathy• Organizational Awareness

• Inspiring leadership• Conflict management

• Teamwork and collaboration

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93% of IT professionals cite improved business skills as critical to their success

28% of IT professionals expect to take business skills training in the year ahead

What this means for you You will have a step up on 65% (93% - 28%) of your peers by taking soft skills and

business related classes

Did you know?

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Business transformation Technology trends and business impact Understanding the business context Conducting business analysis for value Financial considerations of technology solutions Managing technology solution adoption and

implementation Communication and influence

7 Important Areas of Study

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Business Transformation is the process of redesigning business processes and entire business models based on the use of digital technology

Understand IT’s role in the Business Transformation process

Facilitate is momentum

Understand how you can professionally profit by it

7 Important Areas of Study 1. Why Understand Business Transformation?

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Technology Trends They drive our future technical direction Your technology skills have a two year half-life Allows you to show thought leadership within your company Make good buying decisions based on future knowledge Provide thought leadership

Business Impact Same as points as #1

7 Important Areas of Study 2. Why Understand Technology Trends & Business Impact?

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They drive our future profession Movement from IT to BT

No technology projects, only business projects requiring technology

IT leaders must be strong business executives, with an understanding of IT

Business users require it Provides insights into business risks, value and CSFs Enhances your ability to serve your internal business community Positions you for future professional growth

7 Important Areas of Study 3. Why Understand Business Context?

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Manage your project stakeholders

Gain an understanding of user needs and business requirements

Assess the viability of potential technical options from a business perspective

Speak with business users about benefits, not features

Business users don’t want technology, they want solutions to their problems

7 Important Areas of Study 4. Why Learn About Business Analysis for Value?

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7 Important Areas of Study

Compare the ROI of various potential technical options

Maximize your budget to your advantage

Gain an understanding of Technology Licensing

Budgeting is an important data management skill

5. Why Understand Financial Considerations of Technical Solutions?

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7 Important Areas of Study

Enhance your project management skills

Expand your vendor management skills

6. Why Manage Technology Solution Adoption & Implementation?

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7 Important Areas of Study

Expand your leadership skills

Enhance skills to lead without authority

Increase your ability to present technical solutions to IT and business management

Increases probability that your projects will be approved

Promotional growth and future promotion

7. Why Learn About Communication and Influence?

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What does this mean for you regarding employment opportunities?

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Example Job Postings

….makes recommendations to customers based on a thorough understanding of cost/benefit alternatives with broad implications for IS. Applies technical skills independently, as a resource and consultant to other IS associates.

Responsible for the following major activities: Practical system design and delivery skills as well as excellent interpersonal skills Validates business requirements for application vertical projects and enhancements Translates business requirements to technical design. Includes infrastructure components for system, security, application, data and

integration domains Translates business req’t technical infrastructure solutions to support enterprise applications Collaborates with Application Vertical teams, Enterprise & Project Architects on solutions Creates and owns BluePrint Artifact: Infrastructure Design Document (IDD) Supports Project Delivery including POC and Project WBS planning, Enhancement and Project estimation, Specification of Infrastructure

Environments, and technical scope definition Communicates with peers, team members, business units and IS managers to resolve issues 2+ years of experience designing infrastructure for multi-platform enterprise-wide applications Experience with UNIX, Linux…. Bus. Intelligence, Big Data, Cloud infrastructure, Storage, Network Oracle Stack expertise…. 8 + years sys admin experience. Mainframe, UNIX, Windows, AS400, Database, Storage, Business Intelligence, Cloud Infrastructure or

Network technologies

Infrastructure Architect

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Example Job Postings

Responsible for translating the client's business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions.

Analyzes customer service requirements and designs service solutions to meet those objectives. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Maintains and utilizes detailed industry and internal services knowledge in the construction of industry-leading

services solutions, including expert working level knowledge of the processes, technologies, and people components involved in the services arena.

Uses expertise to construct specific and detailed solutions that encompass process, technology, and staffing plans for customer sales opportunities.

Constructs risk assessments and corresponding remediation plans relative to complex services proposals. Participates in the construction of detailed financial models that align with complex services proposals. Composes Statement of Work or other documents, using departmental automation tools as available, to craft detailed

and accurate deliverables that specify processes, technology, staffing, and project management involved in proposed services solutions.

Cloud Systems Engineer or Architect

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How do you gain these knowledge and skills?

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Business transformation

Technology trends and business impact

Understanding the business context

Conducting business analysis for value

Financial considerations of technology solutions

Managing technology solution adoption and implementation

Communication and influence

Cisco Building Business Specialist Skills (BTBBSS)Class info

How You Can Gain This Knowledge

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Three days in length

Virtual instructor-led class dates:

Mar 21 – 23, 2016

April 18 – 20, 2016

May 2 – 4, 2016

Cisco Building Business Specialist Skills (BTBBSS)Class info

How You Can Gain This Knowledge

BTBBSS Training is Like Drinking from a Fire Hose

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But It’s Worth It!

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