IT Overview

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OVERVIEW Incorporated in 1991, Neusoft has grown to become one of the world’s leading providers of IT solutions and services. The Neusoft IT outsourcing division today operates two dedicated delivery centers where over 400 skilled employees develop application solutions that help customers reduce risk, control costs, and improve the service quality of their IT assets. HYBRID MODEL Neusoft America undertakes joint development with these delivery centers in a hybrid local/off-shore offering with tremendous benefits for our North American customers. PRIMARY EXPERTISE • FSI • Manufacturing • Networking • Enterprise management TECHNOLOGIES • Java • J2EE • Dot Net • Cobol • C/C++ • ColdFusion • Android • iPhone • BlackBerry METHODOLOGIES • PCMM HR management • CMMI quality control • ISO 27001 ISMS IT Outsourcing for Competitive Advantage DEVELOPMENT CAPABILITIES • Core business systems • System maintenance & enhancement • System customization • Go-live support • Application reengineering • Middleware • Drivers • Tools • Evaluation & testing • Enterprise portal • SaaS & cloud migration Projects are organized so that all management is local, with development tasks parsed between in-country personnel and delivery centers for maximum quality/cost benefit. The result is an outsource option that delivers all the benefits of local execution, with cost containment gained from offshoring programming tasks as appropriate. This hybrid arrangement is tremendously beneficial for emerging and medium-sized businesses that do not have the resources to oversee completely off-shored efforts. It’s also an exceptional convenience for customers of any of Neusoft’s many other IT offerings that want to expand their Neusoft relationship as needed to bring special projects to completion, on- time and under budget.

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Neusoft Overview IT Outsourcing

Transcript of IT Overview

Page 1: IT Overview

OVERVIEW Incorporated in 1991, Neusoft has grown to become one of the world’s leading providers of IT solutions and services. The Neusoft IT outsourcing division today operates two dedicated delivery centers where over 400 skilled employees develop application solutions that help customers reduce risk, control costs, and improve the service quality of their IT assets.

HYBRID MODELNeusoft America undertakes joint development with these delivery centers in a hybrid local/off-shore offering with tremendous benefits for our North American customers.

PRIMARY EXPERTISE• FSI• Manufacturing• Networking• Enterprise management

TECHNOLOGIES• Java• J2EE• Dot Net• Cobol• C/C++• ColdFusion• Android• iPhone• BlackBerry

METHODOLOGIES• PCMM HR management• CMMI quality control• ISO 27001 ISMS

IT Outsourcing for Competitive Advantage

DEVELOPMENT CAPABILITIES• Core business systems• System maintenance & enhancement• System customization• Go-live support• Application reengineering• Middleware• Drivers• Tools• Evaluation & testing• Enterprise portal• SaaS & cloud migration

Projects are organized so that all management is local, with development tasks parsed between in-country personnel and delivery centers for maximum quality/cost benefit. The result is an outsource option that delivers all the benefits of local execution, with cost containment gained from offshoring programming tasks as appropriate.

This hybrid arrangement is tremendously beneficial for emerging and medium-sized businesses that do not have the resources to oversee completely off-shored efforts. It’s also an exceptional convenience for customers of any of Neusoft’s many other IT

offerings that want to expand their Neusoft relationship as needed to bring special projects to completion, on-time and under budget.

Page 2: IT Overview

CORE COMPETENCIES Human Resources: With over 21,000 employees and three wholly owned IT Institutes with over 27,000 students, Neusoft has exceptional access to talent of all skill sets. This enables us, for example, to distribute different programming tasks to cost-appropriate talent.Cross-Industry Experience: With over 5,000 customers worldwide in virtually every industry, Neusoft has a wealth of industry-specific experience and expertise. Technical Expertise: As one of the world’s leading IT solutions and service providers, Neusoft offers abundant engineers certified by Cisco, Oracle, Microsoft, HP, and Sun.

Advanced Infrastructure: Neusoft’s software parks feature top-notch infrastructure and platforms, enabling us to provide a full spectrum of development services.

CORPORATE CERTIFICATIONS Information security: • ISO 27001 Information Security Management System certification (2006)• IT service: ISO 20000 certification from BSI for IT Service Management (2008)• Continuous improvement: Six Sigma Green Belt project (2009)

AWARDS AND RECOGNITIONS• In 2010, Neusoft was ranked 26th in the “Global Outsourcing Top 100” by the IAOP. • Neusoft’s BPO service was awarded “Contribution Award of Outstanding Business Process Outsourcing Services” in China. • Starting 2006, Neusoft was awarded “China’s Best Contact Center Manager” for four consecutive years by CNCCA. • Neusoft’s call center service was awarded “All-China Contribution Award for 10-year Call Center Development.”• #1 outsourcing service market share holder in China (IDC/CCID 2006, 2007, 2008, 2009, 2010).

Neusoft America provides a local front-end to Neusoft’s offshore delivery centers

for time-zone friendly communications or face-to-

face meetings.

Neusoft America Inc. 3000 RDU Center Drive, Suite 119

Morrisville, NC 27560, United States

T: (877) 713 0643 F: (919) 600 6702

E: [email protected]