It isn’t just Circulation anymore!
description
Transcript of It isn’t just Circulation anymore!
It isn’t just Circulation anymore!
The expanding role of Access Services in academic libraries.
An interactive discussion led by Denita Hampton, Stella Richardson, and Karen
Glover
A little library humor
Background
• 2009-Administrative decision to combine Circulation and Reference Services
• Combined services task force created
• Reference librarians not expected to work on new service desk
• Interdepartmental working groups formed
• New desk was constructed and services began in the Fall of 2011
Three Phases
• Planning• Construction• Implementation• Adjustments
Cross-Departmental Service Point
Low, Open Profile
Reference Consultation Area
Computer Cluster Support
Printing Support
• July 2013-Name changed from Access & Media Services to User Services & Technology Support
• Includes combined a circulation & reference desk; reserves (print & electronic); media; equipment check-outs; guest computers, and a technology support desk.
Combined Services Desk aka Library Services Desk
Technology Support Desk- Equipment check-out and basic technology
support
Computers
Technology Tools
What about a whiteboard wall
Stella Richardson Denita [email protected] [email protected]
Karen Glover [email protected]
*Library humor provided by Ed Stein and Jeff Stahler.