IT in the Swedish public sector

Britta Johansson

britta.johansson@statskontoret.se

E-situation in Sweden All governmet bodies have web sites. The vast majority

have e-mail.

80% of the population have access to the Internet - from home, school or work. ”Home PC tax regulations” allow employers to let their staff rent PC:s and pay by a reduction of the gross income, thus avoiding taxation

50% of the population have a mobile phone

10-15 Internet Service Providers with national coverage

Political issues

High speed access to the Internet for everyone in the nation - vast investments are required. A hot debate about what government investment or commercial interest.

24-hour electronic services from government

Security and privacy issues - Use Public Key Infrastructure for identification

Central Government Administration in the Citizens’ Service"

(Government Bill 1997/98:136)

Use of information technology The Government considers that the central

government administration, taking integrity and security aspects into account, should make use of the scope afforded by IT to:

– simplify and improve the agencies’ contacts with the public and companies, – increase public supervision and control of the agencies’ activities,– enhance the effectiveness of collaboration between agencies, with the rest of the public sector, with EU institutions and with administrations in other countries.

IT infrastructure

In the Government’s estimation, the technical infrastructure for the central government administration’s communication with the public and companies should be based on the Internet. Within the framework of the Internet, the agencies should develop services that simplify contacts with and the interaction between citizens, companies and public administration.

Moreover, central government agencies should use reliable means of transmitting documents and communications in open IT infrastructure. Information exchange between agencies necessitates joint security regulations and standardised solutions.

Agencies whose activities are oriented primarily towards companies and the public should offer electronic services for self-service to supplement their traditional services.

Applications in the public sector

Labour market board has a big programme based on Internet services

Employer’s do-it-yourself: The virtual recruitment assistent, helps the employer sort among a vast number of applicants

Jobseeker’s do-it-yourself: Post CV in jobseeker’s bank. Search in the vacancy bank. Make contact

Jobseeker’s can use employment office PC:s with self service

New pension system

Part of the national pension system will allow part of the pension savings to be invested in funds by the individual’s own choice

Change of funds can be made on-line

Security and privacy

Electronic identification is of great importance

PKI technology

Electronic ID-cards - the standards are there, few applications.

SHS PortalSHS Portal

SHSSHS

SHSSHS

SHSSHS

Internet Internet

AdaptionServer

AdaptionServer

AdaptionServer

AdaptionServer

AdaptionServer

AdaptionServer

AdaptionServer

AdaptionServer

BusinessSystem

BusinessSystem

BusinessSystem

BusinessSystem

BusinessSystem

BusinessSystem

UserUser

UserUser

CitizenCitizen

CompanyCompany

UserUser

CADirectory

CADirectory

SHS Directory

SHS Directory

SHS Internet Information BusSHS Internet Information Bus

Internet

MBSTax BoardApplications

VAT application

Company taxInternet

MBSTax BoardApplications

VAT application

Company tax

Employee taxInternet

MBSTax BoardApplications

VAT application

Company taxInternet

MBS

VAT application

Company tax

Employee taxEmployee tax

Government IT-production

Internet

SMS

Tax BoardApplications

VAT application

Company tax

Employee taxCitizens

Companies

Government Agencies

Government Customers

•Transfer protected by encryption

•Authentication

• X.509-certificate, supported by card or software

•Signing of documents

•End-to-end encryption

•Audit trail by logging

• Certifikation authority • Digital signature (CA)• Certificat policy• Name, civic number• Valid thru..• Public key

Private key

Certificate

SMS - Security

Label Data Data DataFormat: XML

Versionsinfo

From:

To:

Product:

Transaktionsid

History log:

Format: S/MIME

S/MIME-header

Document information

Certificate

To: RSV

Product: Income statement

Income

Statement

Appendix:

K10

Appendix:

Personal matters

Label Data DataData

Swedish government CA

Telia Posten Govm’nt

Government CA

CA:s issuing electronic id-card

Industry

Contract with government CA

Statenscertifikat

New certifikat för government services

On-line identificationwith id-card