IT in supply chains

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IT in supply chains …and the value added by standards

Transcript of IT in supply chains

Page 1: IT in supply chains

IT in supply chains

…and the value added by standards

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© 2010 GS1 Sweden

Agenda

• A few words about GS1• Information Requirements in Supply Chains

• Master Data• Transaction Data• Event Data

• GS1 Standards in Supply Chains• GS1 Identification Keys• Data Carriers• Data Exchange

• How it all fits together

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© 2010 GS1 Sweden

Staffan Olsson

1985-1989 Master of Science Mechanical Engineering,

Industrial Economics and Management, KTH

1989-2002 Consultant – Electronic Data Interchange

and Electronic Commerce B2B• EDI-Gruppen• Frontec• Scandinavia Online• Atello

2002- Head of Standards & Implementation, GS1

Sweden

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A few words about GS1

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© 2010 GS1 Sweden

GS1 in a nutshellGS1 is a not-for-profit organisation that develops global standards for the identification of goods and services.

GS1's standards foster cooperation and encourage information-sharing worldwide. GS1 helps businesses and organisations improve the efficiency of their supply and demand chains by adding useful information to any exchange of goods or services.

The global language of

business

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© 2010 GS1 Sweden

108 Member Organisations.

150 Countries served.Local services, global reach.

Countries with a GS1 Member Organisation

Countries served on a direct basis from GS1 Global Office (Brussels)

GS1 Member Organisations

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GS1 in numbers

• Over 30 years of experience • 108 member organisations spanning 5 continents• Over a million companies doing business across 150

countries• Serving all points in the supply chain• Over 20 sectors (FMCG, healthcare, transport,

defence…)• Over 5 billion transactions daily

International organisation created in 1977 (EAN International)

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GS1 Values

• GS1 is a not-for-profit organisation• GS1 is neutral from our business partners• GS1 is user-driven and user-governed• GS1 serves all companies: from multinationals to

SMEs• GS1 is a platform for collaborative agreement between

partners

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Some key user companies

RetailConsumer

GoodsFood &

Beverage

Healthcare & Life

Sciences

Electronics & High Tech

Logistics & Transport

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Aerospace & Defense Chemical Industrial

Footwear & Apparel Automotive

Some key user companies

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GS1 Sweden

“GS1 Sweden simplifies companies’ local and global trade”

Through cooperation,GS1 developssector-neutral standards and serviceswhich enable efficiency improvementsin the flow of information and goods

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Our development in Sweden

• Started in Sweden in1977• Focus on supply chain• Formerly known as EAN Sweden• 10 000 customers (almost)• Owned by the Consumer Goods

Retail Industry

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Information Requirements in Supply Chains

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Need for information in supply chains

- What do my customers need from me?- How much inventory is in stock?- When should I ship this product?- What are the characteristics of this item?- Where are the shipments related to this purchase

order?- What parties have handled this item before I received

it? And why?

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IT in supply chains

Information is crucial to supply chain performance

IT= Information Technology

The technology is the means to support the need for information

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© 2010 GS1 Sweden

Necessary characteristics

Information must be• Accurate• Accessible• Appropriate• Timely• Shared within the supply chain

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Supply chains

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Supplier Relationship Management

Internal Supply Chain Management

Customer Relationship Management

Transaction Management Foundation

The Macro Process in a Supply Chain (Chopra/Meindl)

Supplier Customer

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© 2010 GS1 Sweden

Flow of products and money

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Supplier Relationship Management

Internal Supply Chain

Management

Customer Relationship Management

Transaction Management Foundation

Supplier Relationship Management

Internal Supply Chain Management

Customer Relationship Management

Transaction Management Foundation

Supplier Relationship Management

Internal Supply Chain Management

Customer Relationship Management

Transaction Management Foundation

Company A Company B Company C

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Internal Supply Chain Management

Customer Relationship Management

Transaction Management Foundation

Supplier Relationship Management

Internal Supply Chain Management

Transaction Management Foundation

Information must be• Accessible• Accurate• Appropriate• Timely• Shared within the supply chain

IT systems need to be able to talk to each otherAnd they need a language

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What will IT systems talk about?

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Contracts

Prices

Trade items

Purchase orders

Invoices

Delivery notes

Parties and locations

Inventory reports

Sales forecasts

Recalls

Traceability

Movements of goods

Sales

Master data Transactional data Event data

Returns

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Information Exchange

Three main types of Supply Chain Data

• Master Data• Foundational data that is fairly stable

• Transactional Data• Instructions for what we want to happen

• Event Data• Tracking of what actually happened

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Master Data

Trade Items• Identifier of trade item• Product class• Brand• Description• Measurements• Package type• Storage temperature• …

Parties / locations• Identifier of party/location• Name• Adress• Contact information• …

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Price (Contract)• Identifier of trade item• Supplier• Buyer• Price• …

static information describing products, locations, contracts

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Master Data – Trade Items

Base unit

Consumer unit

Case

Orderable unit

Pallet

Logistics unit

Organized in hierarchies

Each level identified by a Trade Item Number

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Consumer items

• Shelf planning• Temperature zone• Till roll /receipt text• Shelf labels• Etc.

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Orderable units

• Optimizing store distribution• Optimal use of roll cages and trucks• Correct storage (temperature / humidity)

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Logistics units

• Find a suitable storage location• Temperature zone• Optimization of order quantities

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Transactional Data

Purchaser Order• Purchase order number• Buyer• Seller• Trade item number• Quantity• Delivery date• Reference to contract• …

Invoice• Invoice number• Buyer• Seller• Trade Item number• Quantity• Price• Amount due• Due date• Reference to purchase order• …

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Transport booking• Transport booking number• Pick-up location• Delivery location• Quantity• Pick-up date/time• …

instructions for what we want to happen

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Transactional data

Business transactions organized in Business processes like:

• Order to cash• Transport management• Third party logistics• Payment management

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Purchase Order

Order Response

Despatch Advice

Invoice

Business Process: Order to cash

SellerBuyer

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Event data

Visibility of:• Movement of goods• Returns• Traceability• Sales

An event (observation) consists of:• What? (ID of object being observed)

• When? (timestamp)

• Where? (ID of location)

• Why? (business step)

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tracking of what actually happened

AcceptingArrivingAssemblingDepartingDestroyingInstallingLoadingPackingShippingEtc…

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Supply Chain Visibility by Sharing Event Data

Tracking

Following an item forward through the supply chain from source to destination.

Tracing

Working backwards from an item’s current location and status to discover where it (and possibly its constituent parts) has been.

PedigreeWho has handled or had ownership of this product?

Product AuthenticationIs this product genuine or could it be a counterfeit?

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GS1 Standards in Supply Chains

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© 2010 GS1 Sweden

What about GS1?

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GS1 develops global standards • for the identification of goods and services• that foster cooperation and encourage information-

sharing worldwide• that help improve the efficiency of supply and demand

chains

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Numbers – the language everyone understands

• Unique number ranges for labelling and identifying, for example

• Trade Items• Pallets• Locations• Companies

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GS1 Identification Keys

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7310070364326

GS1 Company Prefix

Location reference

Check digit

Example: Global Location Number

Each GS1 subscriber is allocated a GS1 Company Prefix Each GS1 identification key is generated by the subscriber based on their prefix

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Global numbers

All parties in the supply chain should use the same identifiers for the same things

7310070364326 7310070364326Producer Distributor User

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The GS1 System

EAN-13 ITF-14

GS1 DATABAR GS1-128

EAN-8 RFID/EPC

Business relationship

Individual asset

Returnable asset

Product class

Shipping container

Location

Item number

GS1 DATA

MATRIX

Document type

Iden

tific

atio

n

eCom

Data C

arrier

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EAN-13 and ITF-14

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The GS1 System

EAN-13 ITF-14

GS1 DATABAR GS1-128

EAN-8 RFID/EPC

Business relationship

Individual asset

Returnable asset

Product class

Shipping container

Location

Item number

GS1 DATA

MATRIX

Document type

Iden

tific

atio

n

eCom

Data C

arrier

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Standard GS1-128 labels

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Transport label Pallet labelTrade unit label

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The GS1 System

EAN-13 ITF-14

GS1 DATABAR GS1-128

EAN-8 RFID/EPC

Business relationship

Individual asset

Returnable asset

Product class

Shipping container

Location

Item number

GS1 DATA

MATRIX

Document type

Iden

tific

atio

n

eCom

Data C

arrier

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GS1 Databar

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The GS1 System

EAN-13 ITF-14

GS1 DATABAR GS1-128

EAN-8 RFID/EPC

Business relationship

Individual asset

Returnable asset

Product class

Shipping container

Location

Item number

GS1 DATA

MATRIX

Document type

Iden

tific

atio

n

eCom

Data C

arrier

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GS1 DataMatrix

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The GS1 System

EAN-13 ITF-14

GS1 DATABAR GS1-128

EAN-8 RFID/EPC

Business relationship

Individual asset

Returnable asset

Product class

Shipping container

Location

Item number

GS1 DATA

MATRIX

Document type

Iden

tific

atio

n

eCom

Data C

arrier

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RFID / EPC

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You can’t see the RFID tag. But an RFID reader can.

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© 2010 GS1 Sweden

The GS1 System

EAN-13 ITF-14

GS1 DATABAR GS1-128

EAN-8 RFID/EPC

Business relationship

Individual asset

Returnable asset

Product class

Shipping container

Location

Item number

GS1 DATA

MATRIX

Document type

Iden

tific

atio

n

eCom

Data C

arrier

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© 2010 GS1 Sweden

Standards for data exchange

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Master data

Transaction data

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Synchronizing Master Data

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Enables trading partners to synchronize master data

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© 2008 GS1 Sweden

Implementation of GDSN

• 28 Certified Data Pools• 96 Countries• 6 000 000 Trade Items• 25 000 Trading Partners

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GDSN certified data pools

1SYNC

Big Hammer Data

Commport

FSE

iTradeNetwork

GHX

GS1 Argentina

GS1 Australia

GS1 Belgium & Luxembourg

GS1 Canada

GS1 China

GS1 Colombia

GS1 Croatia

GS1 Denmark

GS1 France

GS1 Hong Kong

GS1 Hungary

GS1 Italy

GS1 Malta

GS1 Mexico

GS1 Netherlands

GS1 Slovakia

GS1 Spain

GS1 Sweden

GS1 Taiwan

GS1 UK

GXS

SA2 Worldsync

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Standards for data exchange

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Master data

Transaction data

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Business Process Interaction

Contract Receive orderAdvisedelivery

Request payment

Contract OrderReceivedelivery

Receive invoice

Pricelist

Order

Orderresponse

DespatchAdvicePallet label

Invoice

Supplier

Buyer

Trade ItemDeclaration

Purchasing officer Order issuer Good recipient Invoice administrator

Salesman Order recipient Delivery planner Invoice issuer

Partyinformation

Customer Relationship Management

Supplier Relationship Management

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Event Data

• When? – timestamp of this event• What? – a list of identities for the entities observed• Where? – the read point or business location of this

entity after the event• Why? – the business step that this event is part of

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EPC components

4. Sends the event data to an application using an EPCIS interface

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EPCIS Capturing Application

EPCIS Capture Interface

EPCIS Repository

EPCIS Interface

(local application)EPCIS Interface

(remote application)

1. Acquires events from RFID or barcode readers

2. Applies business intelligence to create EPCIS events • when? • what? • where? • why?

3. Stores the result in a database

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Event data sharing

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Supplier Relationship Management

Internal Supply Chain

Management

Customer Relationship Management

Transaction Management Foundation

EPCIS Capturing Application

EPCIS Capture Interface

EPCIS Repository

EPCIS Interface

Supplier Relationship Management

Internal Supply Chain

Management

Customer Relationship Management

Transaction Management Foundation

EPCIS Capturing Application

EPCIS Capture Interface

EPCIS Repository

EPCIS Interface

Supplier Relationship Management

Internal Supply Chain

Management

Customer Relationship Management

Transaction Management Foundation

EPCIS Capturing Application

EPCIS Capture Interface

EPCIS Repository

EPCIS Interface

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Finding EPCIS Data

How do you find other parties who have data of interest? Three options:

Pre-arrangement• with your known trading partners

Object Name Service (ONS)• a registry of all EPCIS instances• finds the EPCIS of the party that created a given identification key

Discovery Services• Potentially finds all data resources in the supply chain

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Traceability / VisibilityEvent Data Sharing with known partners

Manufacturer Wholesaler PharmacyContract

ManufacturerRaw Material

Supplier Wholesaler

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Hey partner, what do you know about object 123?

I saw it at my receiving door at 3:00pm on

Monday

Hey partner, what do you know about object 789?

I saw it in pharmacy bin 123 and it is available for

sale

Hey partner, what do you know about object 456?

I shipped this at 6:02 Friday. It is in-transit

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Traceability / VisibilityFinding the origin of the object identifyer

Manufacturer Wholesaler PharmacyContract

ManufacturerRaw Material

Supplier Wholesaler

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OBJECT NAME SERVICEAll identifiers starting with 123 have their origin EPCIS at Internet address ABCAll identifiers starting with 456 have their origin EPCIS at Internet address BCDAll identifiers starting with 789 have their origin EPCIS at Internet address DEF

Who can I ask for more

information about object

123456?

The origin EPCIS for this item is located at Internet address ABC

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Traceability / VisibilityFinding the origin of the object identifyer

Manufacturer Wholesaler PharmacyContract

ManufacturerRaw Material

Supplier Wholesaler

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OBJECT NAME SERVICEAll identifiers starting with 123 have their origin EPCIS at Internet address ABCAll identifiers starting with 456 have their origin EPCIS at Internet address BCDAll identifiers starting with 789 have their origin EPCIS at Internet address DEF

Hey you, what can you tell me about

object 123456?

I shipped it at 3:00 pm

on Monday

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Traceability / VisibilityEvent Data Sharing in a complex supply chain

Manufacturer Wholesaler PharmacyContract

ManufacturerRaw Material

Supplier Wholesaler

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Lots of people with information……...But how do I find all of these people

so I can ask them a question?

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Manufacturer Wholesaler PharmacyContract

ManufacturerRaw Material

Supplier Wholesaler

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DISCOVERY SERVICE

Company A has Item X, shipment Y. Here is Internet address for more infoCompany B has Item Y, Here is Internet address for more infoCompany C has Item Z , Here is Internet address for more info

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Manufacturer Wholesaler PharmacyContract

ManufacturerRaw Material

Supplier Wholesaler

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DISCOVERY SERVICE

Company A has Item X, shipment Y. Here is Internet address for more infoCompany B has Y, EPCIS URL for more info

Companies A, B, C have EPC Z , EPCIS URL for more info

Who has information on

Item X, Shipment Y

DISCOVERY SERVICE

Company A has Item X, shipment Y. Here is Internet address for more infoCompany B has Item Y, Here is Internet address for more infoCompany C has Item Z , Here is Internet address for more info

Are you who you say you

are?

Are you allowed to see

everyone who has information

on Item X,

Shipment Y

Company A has info, this is their EPCIS address.

Company B has info, this is their EPCIS addres

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Discovery – Still Under Development

Includes use cases from • Meat Traceability• Tire Traceability• Airplane Part Tracking• Product Recall• Chain of Custody/Authentication of a product

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© 2010 GS1 Sweden

The GS1 System

EAN-13 ITF-14

GS1 DATABAR GS1-128

EAN-8 RFID/EPC

Business relationship

Individual asset

Returnable asset

Product class

Shipping container

Location

Item number

GS1 DATA

MATRIX

Document type

Iden

tific

atio

n

eCom

Data C

arrier

Master data

Transaction data

Event data

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How it all fits together

… as illustrated in the Value Chain movie

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© 2010 GS1 Sweden

Staffan Olsson

GS1 Sweden

Box 1178

SE-111 91 Stockholm

Tel +46 8 50 10 10 00

[email protected]

www.gs1.se