Waqar Ahmed 0553818159UAE D/L No: 1061548Visa Status = Employment Visa, Al Jimi, Al Ain UAE.Email : engineerwaqarshah@gmail.com

Linked Inn: https://ae.linkedin.com/pub/waqar-shah/21/a90/b76

Objective:Graduate having three years of UAE experience in HRM & IT Manager flexible to work with Dedication with strong team leading skills to work regardless the working hours or weekends.

Core Competency:

Networking Concepts: OSI model, TCP/IP, Structural Cabling LAN/WAN, Access Points.

Cisco Router & Switches : 1800, 2600XM and 2800 Series, 3 COM,D-Link Switches, Cisco Catalyst 2900,3500 Series switches, 3800,2800 series routers and 4505 3560, 2960 catalyst & metro switches. Access Points, Network cards; cisco Linksys E1200, E2500and RE1000, LINKSYS EA9200 AC3200 routers configuration and installation. Configuration and administration of cisco smart routers.

Protocols: STP, RSTP, RIPv2&v2, OSPF, EIGRP, BGP, VTP, EIGRP, Multi-area OSPF. Configuration& Connectivity: of WAN (Frame relay, ATM, PPP, HDLC, VLAN, ACL (Standard and Extended )

Printers: Barcode printers, hp, bixolon, Epson, Samsung, epos, zebra, laserjet, inkjet, receipt printers, Pos displays.

Lab Tools & S/W: Wire shark, Microsoft Office 2007/2010/2013Antivirus, Backups and terminal services, Packet tracer, putty, hyper terminal tera term , OTDR(Optical time domain reflect meter ), Cleaver, Fiber Splicer, VFL (Visual fault locator KD-500B )&Power Meter.

Operating System: Microsoft Windows XP/Vista/7/8, Mac. Server: Windows Server 2008 R2 (ml-350 g5) & 2012 installing,

troubleshooting and administration, Active directory, GPOs, RSAT and administration, Power Shell, DNS, DHCP.

UAE LABOR LAW : limited and unlimited contracts, gratuity calculation, banned processing.

DED: department of economic development of all three emirates , Al Ain, Abu Dhabi and Dubai region for trade license, cancellation, renewal, commercial permits, compliance issues. Marketing visuals as per DED policies, processing of tenancy contracts/twtheeqs/Ejari certificates

PRO SERVICES: visa processing, renewal and cancellations. HEALTH INSURANCE : Metlife Alice and Damman. SAFETY: all safety snags for the store in all three emirates of UAE. CIVIL DEFENSE: completion certificates, renewal and new.

MALL MANAGEMENTS: mall approvals, operations of store as per mall standard. Mall nocs and overnight police permits. Marketing visuals as per mall standards.

STAFF APPRAISALS: staff appraisals as per their performance. Counseling the staff.

ATTENDACE: to ensure their attendance by surprise visits. Daily and monthly attendance.

INTERVIEWS & RECRUITMENT : job placement, conducting the interviews, recruitment by advertisement.

Professional Experience

Working as IT & HR Manager : United Fashion House Al Ain : Nov 2012 till today

Responsibilities:

As HR Manager

Maintain human resource records by designing a filing and retrieval system, keeping past and current records.

Maintain human resource staff by recruiting, selecting, orienting, and training employees.

Maintain human resource staff job results by counseling and disciplin-ing employees; planning, monitoring, and appraising job results.

Contribute to team effort by accomplishing related results as needed. Developing and implementing the performance appraisal system for

the company and coordinating it with other line managers. O-coordinating with finance department for processing of payments to employees. Identifying the training needs, developing training programs to ensure constant learning and development of employees. Establishing a proper organizational structure. Developing and implementing disciplinary policies. Dealing with the final settlement of employees when they leave. Maintaining good internal communication within the company.

Responsible for store operations for the international brands (BACI LINGERIE, PROMISE LINGERIE, RUBY, TOUCHE, GISELA, IBERIYA, POLITO) and their marketing, sales permits and other concerns.

Responsible for making health cards for the staff. Making online accounts on the Department of economics in Abu

Dhabi and Dubai, to get appointments for all kind of sales permits, seasonal promotions and their extensions.

Working with the GM to ensure the company SOPs for smooth run-ning of department and the implementation, evaluation and ongoing improvement of standards and systems on a continuous basis.

To be accessible for communication from all staff at all levels, wel-coming and encouraging their ideas and contribution.

To actively promote a culture of challenge, incentive and reward, working with the management team in running regular schemes for staff and monitoring results.

Manages and coordinates office equipment, facilities, supplies, telephones, radios and others items as needed.

Responsible for dealing with mall managements regarding all the is-sues of Safety , permits (day and overnight )and all other things in all three emirates (Dubai, Abu Dhabi & Al Ain.), knows UAE labor law. Gratuity calculation, Staff Performance Appraisal, deploy Policies as per Company SOP, Staff Annual Leave Applications air tickets, leave salary as per UAE labor law. Renewal of trade license, visas and con-tracts.

Labor department , inspection team from labor department, immigra-tion department and economics department for making labor card and contracts, visas , in out stamping from immigration , making new trade licenses, renewal , cancellation, civil defense certificates and clearance certificates from Electricity departments and Etisalat.

Responsible for the all kind of safety issues on the stores, like fire ex-tinguishers, sprinkles, door locks, pest control, ac maintenance , elec-tricity issues , dealing with mall management regarding the renewal of contracts and do the needful documentation for renewal and amendments.

Responsible for all kind of printings, light boxes, window and ceiling banners. Responsible for Procurement of Office Equipment, dealing with contractors for doing all kind of maintenance works and ensure the quality of work. Responsible for managing the logistics of Com-pany, their maintenance and records.

Responsible for Maintaining the record of Staff attendance , Responsible for handling, processing and documentation of sales pro-

motions.

As IT Manager Management of LAN/WLAN & WAN Networks & Configuration of Wi-Fi

Routers & Access Points. Active Directory 2008 R2 management & Group Policies implementa-

tion, maintaining windows Server 2008 R2 Servers. Installation and maintenance of barcode LaserJet , inkjet and POS

printers (byxolon, Epson, & DG logek) Responsible for POS software (INFOGATE) administration, session

management, terminal service management, Microsoft terminal ser-vice licensing. POS receipt printers and price display poles.

Installing, maintenance, troubleshooting of computer hardware, oper-ating systems and application, antiviruses.

Configuration of routers cisco , LINKSYS EA9200 AC3200(SMART) Dlink, Gigaset and Aztech E1200, E2500 and RE1000, Gigaset 504, Dlink DIR-655, 615 and Aztech DSL 605 EW. Backups of systems, outlook, end user backups to avoid any failure. Daily basis server backup for server.

End user support via telephone, remote desktop, remote access ap-plications (ammy, team viewer and logmein) and troubleshooting of POS System, reciept printers, barcode printers and display devices.

Record and log maintainance for hardwares and comapny assests with proper (via models, part nos warranties and expireies) barcodes of hardwares and their inventory, physical and maunal for disks and other hrdwares.

To manage the employee inventory with regards to all IT equipment issued to staff. To execute regular updates for software patches on all computers. To manage anti-virus updates and run on all comput-ers periodically. To maintain and manage office printers and faxes.

Configuration, testing and installation of LAN equipment and related services, network diagnoses and resolving of network problems. Managing IT Team for all head office IT Support and Network Administration.

BSS/ Transmission Engineer : Mobilink GSM Pakistan :Feb-2009 to Apr-2012

Responsibilities:

BSS Operation and Support for different sites in south region for Mobilink.

GSM Sector Antenna installations and VSWR Checking with Site Master. MICRO Cell DAS Antenna Installation inside Buildings for Wi-Max

project IBS. Alcatel Evollium A9100 BTS, BSC and MGW installation and maintenance. SDH/ATM and MPLS or Microwave and Fiber Optics network Installation & maintenance.

Performed the Vendor Equipment swapping in GSM Sites, from Motorola and NSN to Ericson and Huawei of about 100 sites.

Huawei 3900 BTS and Huawei RTN Microwave Operations & Maintenance.

Managing Installation and Operations of Alcatel and NSN based BSS equipment. Installation & Commissioning of Passolink V4 and NEO NEC Microwave. Fiber Optic based LDI backbone link management.

Radio resource management for the GSM/DCS system. Microwave link maintenance and troubleshooting, link budgets and Site

surveying. Operations. Operations of environmental equipment on the sites such as Air

conditioners, Fire alarms and other safety alarms reporting. Team Management for O&M T-T’s resolutions created by OMCR.

Certification & Courses:

Cisco Certified Network Associate (CCNA 200-120 )

Education: BE Telecommunication 2008, Mehran Engineering University, Pakistan.

Personal:

Date of Birth : 11th July 1986M/S : Married

Languages known: Fluent in English, Urdu ,Sindhi and Know Arabic