IT Ess Content Outline

8/3/2019 IT Ess Content Outline

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Chapter 1: Introduction to the Personal Computer

ChapterIntroduction

1.1 1.1 Explain IT industry certifications1.1.1 Identify education and certifications

1.1.2 Describe the A+ certification1.1.3 Describe the EUCIP certification

1.2 1.2 Describe a computer system1.3 1.3 Identify the names, purposes, and characteristics of cases and power supplies

1.3.1 Describe cases1.3.2 Describe power supplies

1.4 1.4 Identify the names, purposes, and characteristics of internal components1.4.1 Identify the names, purposes, and characteristics of motherboards1.4.2 Identify the names, purposes, and characteristics of CPUs1.4.3 Identify the names, purposes, and characteristics of cooling systems 1.4.4 Identify the names, purposes, and characteristics of ROM and RAM1.4.5 Identify the names, purposes, and characteristics of adapter cards1.4.6 Identify the names, purposes, and characteristics of storage drives1.4.7 Identify the names, purposes, and characteristics of internal cables

1.5 1.5 Identify the names, purposes, and characteristics of ports and cables1.6 1.6 Identify the names, purposes, and characteristics of input devices1.7 1.7 Identify the names, purposes, and characteristics of output devices1.8 1.8 Explain system resources and their purposesChapterSummaryChapterQuiz
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Chapter 2: Safe Lab Procedures and Tool UseChapterIntroduction

2.1 2.1 Explain the purpose of safe working conditions and procedures2.1.1 Identify safety procedures and potential hazards for users and technicians 2.1.2 Identify safety procedures to protect equipment from damage and data from loss2.1.3 Identify safety procedures to protect the environment from contamination

2.2 2.2 Identify tools and software used with personal computer components andtheir purposes

2.2.1 Identify hardware tools and their purpose2.2.2 Identify software tools and their purpose2.2.3 Identify organizational tools and their purpose

2.3 2.3 Implement proper tool use2.3.1 Demonstrate proper use of an antistatic wrist strap2.3.2 Demonstrate proper use of an antistatic mat2.3.3 Demonstrate proper use of various hand tools2.3.4 Demonstrate proper use of cleaning materials

ChapterSummaryChapterQuiz

Chapter 3: Computer Assembly - Step by Step
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ChapterIntroduction

3.1 3.1 Open the case3.2 3.2 Install the power supply3.3 3.3 Attach the components to the motherboard and install the motherboard

3.3.1 Install a CPU and a heat sink/fan assembly3.3.2 Install the RAM3.3.3

Install the motherboard3.4 3.4 Install internal drives3.5 3.5 Install drives in external bays

3.5.1 Install the optical drive3.5.2 Install the floppy drive

3.6 3.6 Install adapter cards3.6.1 Install the NIC3.6.2 Install the wireless NIC3.6.3 Install the video adapter card

3.7 3.7 Connect all internal cables3.7.1 Connect the power cables3.7.2 Connect the data cables

3.8 3.8 Re-attach the side panels and connect external cables to the computer3.8.1 Re-attach the side panels to the case3.8.2 Connect external cables to the computer

3.9 3.9 Boot the computer for the first time 3.9.1 Identify beep codes3.9.2 Describe BIOS setup


Chapter 4: Basics of Preventive Maintenance and Troubleshooting
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ervlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_5_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_5_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_3/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_3/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_7_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_7_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_7_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_7_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_7_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_7_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_8_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_8_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_8_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_8_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_8_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_8_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_9_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_9_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_9_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_9_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_9_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_9_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_10_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_10_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_10_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_10_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_9_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_9_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_9_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_8_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_8_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_8_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_7_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_7_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_7_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_3/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_6_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_5_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_5_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_5_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_4_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_3_3/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_3_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_3_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_3_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_2_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_1_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch3/3_0_0/index.html


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ChapterIntroduction4.1 4.1 Explain the purpose of preventive maintenance4.2 4.2 Identify the steps of the troubleshooting process

4.2.1 Explain the purpose of data protection4.2.2 Identify the problem4.2.3 Establish a theory of probable causes4.2.4 Determine an exact cause4.2.5 Implement the solution4.2.6 Verify solution and full system functionality4.2.7 Document findings

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Chapter 5: Fundamental Operating Systems

ChapterIntroduction

5.1 5.1 Explain the purpose of an operating system5.1.1 Describe characteristics of modern operating systems5.1.2 Explain operating system concepts

5.2 5.2 Describe and compare operating systems to include purpose, limitations, andcompatibilities

5.2.1 Describe desktop operating systems5.2.2 Describe network operating systems

5.3 5.3 Determine operating system based on customer needs5.3.1

Identify applications and environments that are compatible with an operating system5.3.2 Determine minimum hardware requirements and compatibility with the OS platform

5.4 5.4 Install an operating system5.4.1 Identify hard drive setup procedures5.4.2 Prepare hard drive5.4.3 Install the operating system using default settings5.4.4 Create accounts5.4.5 Complete the installation5.4.6 Describe custom installation options5.4.7 Identify the boot sequence files and Registry files 5.4.8 Describe how to manipulate operating system files5.4.9 Describe directory structures

5.5 5.5 Navigate a GUI (Windows)5.5.1 Manipulate items on the desktop
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ervlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_3_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_3/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_3/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_4/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_4/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_5/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_5/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_6/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_6/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_7/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_7/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_8/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_8/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_9/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_9/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_5_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_5_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_5_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_5_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_5_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_5_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_9/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_8/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_7/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_6/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_5/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_4/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_3/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_4_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_3_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_3_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_3_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_2_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_2_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_2_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_1_2/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_1_1/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_1_0/index.htmlhttp://curriculum.netacad.net/virtuoso/servlet/org.cli.delivery.rendering.servlet.CCServlet/LMS_ID=CNAMS,Theme=508theme,Style=508,Language=en,Version=1,RootID=knet-lcms_ite1_en_41,Engine=static/CHAPID=null/RLOID=null/RIOID=null/ch5/5_0_0/index.html


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5.5.2 Explore Control Panel applets5.5.3 Explore administrative tools5.5.4 Install, navigate, and uninstall an application5.5.5 Describe upgrading an operating system

5.6 5.6 Identify and apply common preventive maintenance techniques for operatingsystems5.6.1 Create a preventive maintenance plan5.6.2 Schedule a task5.6.3 Back up the hard drive

5.7 5.7 Troubleshoot operating systems5.7.1 Review the troubleshooting process5.7.2 Identify common problems and solutions

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Chapter 6: Fundamental Laptops and Portable DevicesChapterIntroduction

6.1 6.1 Describe laptops and other portable devices6.1.1 Identify some common uses of laptops6.1.2 Identify some common uses of PDAs and smartphones

6.2 6.2 Identify and describe the components of a laptop6.2.1 Describe the components found on the outside of the laptop6.2.2 Describe the components found on the inside of the laptop6.2.3 Describe the components found on the laptop docking station

6.3 6.3 Compare and contrast desktop and laptop components6.3.1 Compare and contrast desktop and laptop motherboards 6.3.2 Compare and contrast desktop and laptop processors 6.3.3 Compare and contrast desktop and laptop power management6.3.4 Compare and contrast desktop and laptop expansion capabilities

6.4 6.4 Explain how to configure laptops6.4.1 Describe how to configure power settings6.4.2 Describe the safe installation and removal of laptop components6.4.3 Laptop communication hardware installation and configuration

6.5 6.5 Compare the different mobile phone standards6.6 6.6 Identify common preventive maintenance techniques for laptops and portable devices

6.6.1 Identify appropriate cleaning procedures6.6.2 Identify optimal operating environments

6.7 6.7 Describe how to troubleshoot laptops and portable devices6.7.1 Review the troubleshooting process6.7.2 Identify common problems and solutions

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