IT emergency plans for Danish Parliament
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IT emergency plans for Danish Parliament ECPRD in Aserbajdsjan, 28.-29. November 2013 E M E R G E N C Y PLAN
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IT emergency plans for Danish Parliament. ECPRD in Aserbajdsjan, 28.-29. November 2013. plan. Emergency. Ole Søndergaard, Head of It-systems in Danish Parliament. I will talk about … - PowerPoint PPT Presentation
Transcript of IT emergency plans for Danish Parliament
IT emergency plans for Danish ParliamentECPRD in Aserbajdsjan, 28.-29. November 2013
EMER
GEN
CY
PLAN
I will talk about …
… our IT emergency plan for Danish Parliament
- what it contains and what it DOES NOT contains- just for your inspiration
Ole Søndergaard, Head of It-systems in Danish Parliament
Bollards are popping up !
1. Purpose of planIntention is
NOT:
to spell out how normal
operations are re
sto-red
Intention IS:- to make decisions
- to prioritize systems
- to prioritize communications
- to give a few technical hints
Our IT emergency plan contains:
2. Organization and contacts
IT Operators (action)IT Support (communications)
TELE Technicians (action)
PRESS staff
Contractors, Vendors, Suppliers
Emergency ManagementDirectors
4. Priority of reactionsReactions prioritized
1. Stop accidents
2. Send for colleages
3. Inform all users of IT
4. Involve Directors and
Emergency Management
5. Try to repair
Communication prioritized1. Intranet (not too serious) 2. Loudspeakers (quite serious)3. E-mail (serious indeed)4. SMS (rather serious)5. E-mail from the ‘Moon’ after leaving Parliament (terrible)
5. Order of restoration of services
Two different HW situations1. If one of the server rooms OK - go on and shut down unnecessary processes´2. If no server rooms OK - activate staff to communicate - activate emergency intranet - activate emergency mail
Wich service first
1. Ability to communicate first
2. Ability to doing laws next
6. Hints for technicians
Backup
snapshots a
possibility
for restore
If cabled network destroyed use WiFi and / or3G and VPN
Remember to adjust
IP addresses
If SMS is off change to fixed token
pass code
Do not
hesitate to
activate
Microsoft
Premiere
Support
Do not hesitate to deactivate
connection to Internet
If we are infected by virus , close
internet gate to
avoid disease carrier
6. More hints for technicians
4. Priority of reactions
2. Organization and contacts
3. Infrastructure sketches
1. Purpose of plan
5. Order of restoration
6. Hints
Grand Total = Table of Contents
REMEMBER to test your Disaster Recovery
• We tried !
• Huge problems = didn’t work = WHAT !
• We will do the test again in December !
ThankYou
