IT developments

Since last GA

CRM HPHNET.org in new CMS (J3.x) Menus + navigation improved (+SF) New Online LoI Subscribe to HPH news Front page:

Most read news/events feed

CRMPODIO

– Free CRM solution for HPH - as approved Intl NGO cause!– Lean administration of H/HS Members, Networks, TF and

WG, Partners, contacts, leads, news subscribers etc.– Progress:

Present stage: data transfer Networks – all 28 OK H/HS 171 of?

Contacts and leads management Via online LoI + contacts + subscribers

Leaner admin capabilities: Invoicing, Membership dues, Reminders, Payment

information and history Linked to journal, CHPS, websites member listing etc. Excel and CSV import and export, webforms, mailto app,

API, Better FU and member care:

Bulk (and tailored) MMO - physical and email Key history and last contact etc.

Also… Linkedin HPH Global - still the top social media for HPH

High uptake and steady growth from launch in 2011 Growth of 151 members since Barcelona

967 group members per Nov 2014 816 group members in Apr 2014

Much activity in threads and discussions (2 – 13 discussions per month + comments)

Ca. 25% are entry-level and ca. 25% are senior-level professionals

Still pending IT issues

Still pending issues CRM data entry completion (exp. Jan 2015) HPHNET.org

Problems from migration… Clean up (library etc.) Member views (API from PODIO to website)

Items from Action Plan: E-learning? Virtual study tours? N/R and TF subsites – push use again! Further toolbox updates?...