suricatacrm

Servicesfor

ITDESIGNARQUITECTUREENGINEERINGHEALTHCAREINDUSTRYOUTSOURCING SERVICES

SuricataCRM for Services was built from the ground up to simplify the daily operation of service companies. Built as an end to end tool to cover all operation, SuricataCRM for Services will help you manage leads, opportunities, budgets, contracts, invoicing, documents, project management, timesheets, tickets and many other aspects related to your business processes.

CUSTOMER RELATIONSHIP MANAGEMENTCreate and manage opportunities;

Manage sales activity, meetings, schedule and support business management process;

Create contracts to establish business relationship basis;

Distinguish proposals according to the best commercial and partnership strategy;

Define personal and team dashboards with custom information like sale pipelines, graphics, opportunities, events;

Customize your own widgets;

Obtain and share up to date digital product catalogs;

Integrate with ERP to obtain invoicing information and manage collection via CRM;

Create SLA batch notifications for opportunities to keep them in mind;

Integrate CRM with online store and manage sales activity in and integrated way;

FOCUS ON DELIVERY. SURICATACRM WILL TAKE CARE OF THE REST.

SuricataCRM is a suite of applications with the purpose to be an end to end tool that supports all aspects of business process, like customer relation, document and workflow management, project management and B2B initiatives.

About Suricata

PROJECT MANAGEMENTPlan project tasks while consulting resources availability chart;

Track projects and obtain detailed timesheets, progression and rentability margins reports in few clicks;

Register times: Real Time Tracking (Stop and Play);

Help Desk: integrate customer service tickets via website or e-mail, manage them and create service ticket dashboards;

Obtain schedules and share calendar with your team;

Integrate with time clock and create assiduity dashboards;

Manage vacations and absences;

DOCUMENT MANAGEMENTStore documents on Suricata data bunker;

Create folder’s hierarchical system;

Create permissions groups and attribute;

Create workflow document archive and define document templates;

Create Custom Templates for Meta information;

“IMPROVINGCUSTOMER

FOCUS

HOT FEATURES

ALL-IN-ONE

Customer Relationship Management Project ManagementProject TrackingDocument ManagementHelp Desk

CUSTOMER

PROJECT MANAGEMENT

TOP REASONS TO HAVE SURICATACRM FOR SERVICES

SURICATA PORTALdigital catalog dashboard

planningtimesheettrackingservice ticketshelpdeskreporting

DOCUMENT MANAGEMENTworkflowsstoragemeta informationaudit

USERINTEGRATION with

entitiesopportunitiesbudgetsschedulereporting

ERPB2B/B2Coutlookother information systems

SURICATACRMFOR SERVICES

ALL-IN-ONE Concentrate Sales, projects, documents and financial management in a single solution. Management and operational modules allow a full from customer to business approach.RELIABLEAlthough new in the market as a product, SuricataCRM for Services is running in many companies (with different business areas and dimen-sions) and is the result of a 10 year development process based on the real daily needs and challenges of service companies – including us.DEVELOPMENT FOCUSWe’re a development-focused company right from the top – our Head of Business is also our most experienced developer- meaning we are all about providing high-quality, useful, purpose-driven software.RESPONSIVEYour feedback counts! Software enhancements and new features are developed in direct response to your needs.

Suricata MB – Media Bunker (Document Management and Workflow)Workflow & Documents Create workflow Document archive Attribute Default Template Attribute States and Colors Notifications for the members and administrator workflow Templates Create Custom Templates for Meta information Create Custom Fields Text, Integer, Datetime or E-mailIntegration with your website or portal via webservice with your Active Directory Audit File Creation and Last Updated Access

Suricata PM - Project ManagementPlanning Project Planning and Tracking Resources Availability ChartProjects Live Cycle Configuration KPI Workflow and Notifications Project Creation and Management Attach Documents Financials Information Team Assignment NotificationsTimesheet Fast Time Activity Register on a calendar view Real Time Tracking - Stop and Play

Digital CatalogDashboardTaylorMade Features

Suricata Portal

SURICATACRM SERVICES SUPPORT

SERVICES

SuricataCRM - Customer Relationship ManagementEntities Prospects Customers Suppliers Segmentation Contacts information Integration with External Leads DatabaseOpportunities Sales Funnel Pipeline Configuration (awareness to purchase) KPI Workflow and Notifications Opportunities Creation and Management Attach Documents Invoicing and collection information Notifications Integration with Entities, Prospects and Costumers profile Budgets Live Cycle Configuration Budget Creation and ManagementSchedule Activity Events Outlook Integration

BUSINESS SUITESURICATACRM FORSERVICES PRICING AND HOT FEATURES

Savana SCE - Platform Core EssentialsAuthentication EngineNotifications Engine Navigation and Tabs EngineMicroapps EngineBusiness Rules ConfigurationScreen and Fields Management

ConsultingRequirement AnalysisTraining

Pre-Sales

Third-party software full integration service We guarantee integration with most popular ERP solutions on market like PHC, SAGE and PRIMAVERA.On premises installationExtra trainingNew feature development

Daily Back-Ups (cloud)Working-hours and/or 24/7API SupportCBT Training

Post-Sales

TALK TO AN SURICATACRM CONSULTANT TODAY WWW.FULLSCREEN.PT+351 227 539 683

WHY NOT TRY SURICATACRM FOR SERVICES FOR YOURSELF?FREE TRIALWWW.FULLSCREEN.PT

SEE SURICATACRM FOR SERVICES IN ACTIONBOOK A DEMONSTRATIONWWW.FULLSCREEN.PT

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ABOUT SURICATACRM

SuricataCRM is a suite of applications with the purpose to be an end to end tool, that supports all aspects of a Business Industry.

We are a digital agency that specializes in communication services, IT solutions, content production, development of tailor-made new technology software solutions.

Fullscreen is part of Retail Consult Group, an international organization focused on software solutions, systems integration and business process re-engineering for the retail industry.

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