About Fuji Xerox Singapore Established in 1965, Fuji Xerox Singapore is the country’s leading provider of new class document solutions. We offer an unparalleled portfolio of document technologies, services, software, supplies and document-centric outsourcing. Supported by an unrivalled team of industry leading professionals, we are committed to help our customers achieve increased productivity and process efficiency gains through innovative document solutions, while meeting their sustainability objectives and reducing costs. For more information, please visit us at www.fujixerox.com.sg

For more information, contact yourLocal Fuji Xerox Representative or visit us at:Fuji Xerox Singapore Pte Ltd80 Anson Road, #01-01, Fuji Xerox Towers, Singapore 079907.Tel: (65) 6766 8888 Fax: (65) 6761 6700

h t t p : / / w w w . f u j i x e r o x . c o m . s g

© 2012 Fuji Xerox Singapore. All rights reserved. Xerox and the sphere of connectivity design aretrademarks or registered trademarks of Xerox Corporation in the U.S. and/or other countries. The contents described herein are correct as from July 2012.

The 360o work-day support strategy

Next Steps

Remote assistedsupport

Ad-hocsupport

Pre-emptivesupport

What if you need service support and you need it now? Well, let us count the ways. Fuji Xerox IT Concierge Services leaves nothing to guesswork. We want you to know that we have you covered in your moment of need.

Talk to us to find out more about how your organisation can benefit from having one less thing to worry about. You can contact us by either one of the following ways:

Email us aticsenquiries@sgp.fujixerox.com

or call (65) 6761 6533.

Locate us online athttp://fxs.com.sg/ITconcierge

and express your interest.

The difficult just got a whole lot simpler.

Fuji Xerox IT Concierge Services

System OK!

Let’s talk about things that matter to your business.

But we already have an IT service person ... I think.

Advantages of outsourced IT management.

Fuji Xerox IT Concierge Service offerings

SMEs often find themselves caught between a rock and a hard place when they realize that IT infrastructure needs to be in tip-top condition but don’t require a full-time IT headcount.

Being lean means focusing on things that matter. A preventive maintenance schedule and being able to call on help when disaster strikes is crucial to the everyday operations; this let SMEs win on both cost savings and having the IT infrastructure running like clockwork.

Fuji Xerox IT Concierge Services is exactly it.

Our pool of top-notch IT Service Professionals will customize the service support offerings and manage the IT infrastructure effectively whenever you need it.

Fuji Xerox IT Concierge Services can complement your existing services. An alternate opinion opens options where otherwise an existing IT support team may not have thought of. Tap into a vast repository of IT expertise who are able to plan-for and maintain your IT infrastructure.

Business continuityEvery-business-day

That’s right. Uptime everyday of the work week, every week. That’s how smooth we know you want your IT infrastructure to be. That’s because it leaves you to focus on the more important aspects of business.

ControlledexpenditurePay-as-you-go

Managing your expenditures in IT is crucial for any business. A managed schedule of maintenance and planned necessary upgrades ensure transparency on your IT spend.

ReliableserviceService-with-a-smile

Fuji Xerox IT Service Professionals will provide a level of service that goes above and beyond the call-of-duty. Because the fact that in today’s world, doing enough, sometimes just isn’t enough.

Lower Cost of OwnershipExtend your internal resource at a lower cost.

Improved Business EfficiencyFocusing on the use of limited business resources through improvement of best business practices.

Increased Staff ProductivityFocusing on core competencies for revenue generating activities.

Your Customer SatisfactionFocusing on the delivery of services or products increasing your customer satisfaction

Return on InvestmentClarity of ROI with a lower fixed IT cost.

Wired / Wireless Networking

Local Area Network

Data Storage & User Access

Internet & Email Access

PC & Network Security

Network Printing/Scanning

Workflow

Vendor Management