LifecycLe ServiceS

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IT Asset Disposal & Remarketing OverviewSimplify IT lifecycle management and realize greater economic return from IT assets with Insight’s disposal program. You’ll have proof of regulatory compliance and peace of mind knowing a proper environmental process is being used. Our solution includes Asset Pick-up, Asset Disposal, Asset Redeployment, DOD Drive Erasure, Asset Remarketing and robust reporting services, while our Program Management service ensures strict adherence to client and regulatory compliance requirements.

IT Asset Disposal & Remarketing BenefitsDue to our strict adherence to EPA standards and industry best practices, you benefit as follows: • Maximize Remarketing to improve ROI • Pass compliance audits and avoid costly penalties with our documentation • Protect your reputation and financial exposure with our DOD wipe process and

secure transportation to ensure the highest data security • Ensure timely pickups, accurate asset management, and adherence to clients and

EPA requirements with our Program Management • Acquire access to our local facilities nationwide maximizing your ROI

IT Asset Disposal & Remarketing OfferingsAsset Disposal • De-manufacturing, deconstruction and/or recycling of end-of-life equipment. • EPA disposal and recycling of assets deemed as having no fair market value that need

to be destroyed. • Certificate of Destruction is provided.

Asset Remarketing • Assets are audited and tested, and initial remarketing value is determined. • Assets submitted to secondary market for resale. • Client receives check and spreadsheet of remarketed assets listed by serial number and

Certificates of Erasure.

DOD Device Erasure • All data is eliminated by DOD5220-22.M process standards, an automatic three-pass

overwrite of drives that is in accordance with government regulations.

Redeployment Readiness • Equipment is pre-defined by Client. • Approved repairs are performed by Insight. • Equipment stored in Location 85. • Can be imaged as part of a future redeployment.

OuR PROvEn METhODOlOgy

• ISO 9001:2000-certified

• Six Sigma Quality levels

• 24 hours, five days a week

• Over 2,000 units processed per day

• Technical certifications including Microsoft MCSE, Novell CNE, Compaq ASE, Cisco CCNA and HP STAR

• Access to ESD Sensitive Environment through the Distribution Center

IT Asset Disposal & Remarketing Services

ABOuT InsIghT

Insight is a technology solutions provider serving global and local clients in 170 countries. Today, thousands of clients, including more than 80 percent of the Global Fortune 500, rely on Insight to acquire, implement and manage technology solutions to empower their business. Insight provides software and licensing services globally. In addition, we offer a comprehensive portfolio which also includes networking, hardware and value added services for our clients in North America and the U.K. We are aggressively expanding our global capabilities by introducing new offerings, including hardware and services, to meet emerging needs for our clients worldwide. Insight is ranked No. 484 on the 2009 Fortune 500.

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success storiesA lEADIng us hEAlTh InsuRER, wITh OvER 65,000 EMPlOyEEssummary Asset Pick-up, DOD Drive Erasure, Asset Disposal, Asset Remarketing, and

Redeployment Challenge Client wanted one single point of contact for their entire end of life

requirements, including accurate tracking and reconciliation of assets in transit. Needed to limit risk associated with EPA requirements and maximize economic benefits.

Insight solution Complete end of life services provided with full program management. Processed over 40,000 assets. Robust reporting ensures compliance with regulations. Insight follows strict customer and governmental guidelines and either Disposes, Remarkets, or Redeploys assets. Client reduced their legal and financial risks, improved their visibility to Asset Disposition and location, and maximized their economic return of their IT Assets.

OnE Of ThE TOP BAnks In ThE us wITh OvER 150,000 EMPlOyEEs In 40 sTATEssummary Asset Pick-up, DOD Drive Erasure or on-site drive destruction, Asset Disposal,

Asset Remarketing, and Asset Relocation Challenge The bank wanted a single organization to manage their end of life services,

ensuring data security at all times or face huge compliance issues and financial risk.

Insight solution Insight owns and manages the entire end of life processes with over 30,000 assets handled last year. We follow the strict bank and governmental requirements for data security. This proactive process begins prior to the Pick-up or Relocation of any Asset. Combined with robust reporting of the disposed, relocated, and re-marketed asset the bank receives maximum economic benefit, including:

• Maximum economic gain • Minimized risks, which allows the Bank to aggressively refresh their assets • Standard and customized reporting, which ensures compliance with

regulations • Security protection, enabling the bank to confidently tell clients and staff

that their data is safe

PREsTIgIOus hOsPITAl summary Asset Pick-up, DOD Drive Erasure, Asset Disposal, Asset Remarketing,

Relocation, and National Logistics Challenge Meet HIPPA requirements Insight solution Insight handled over 3,600 assets for the hospital. The Insight Asset Disposal

team did on-site scanning of the asset and performed on-site Drive Erasure prior to Relocation, Disposal, or Remarketing. The hospital passed its HIPPA audit in large part due to Insight’s reporting, processes and high quality of execution.

Insight and the Insight logo are registered trademarks of Insight Direct USA, Inc. All other trademarks, registered trademarks, photos, logos and illustrations are the property of their respective owners. ©2009, Insight Direct USA, Inc. All rights reserved. Updated 4.09