IT Acronyms - Dictionary

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IT‐Acronyms

Records Management

23.07.2009

Mario Rieger

IT Acronyms

A

AARP

Asset Authorization Review Process

ABCD

Advanced Biological and Chemical Discovery

ACD

Automatic Call Distribution

ACE

Authentication Server for SecurID

ACENet

Accelerated Cost Effective Network

ACIT

Applications & Consulting Information Technology

(department of ASU IT responsible for administrative

applications)

ACM

Association for Computing Machinery

IT Acronyms

AD

Active Directory

AEx

Architecture Excellence

AFS

Andrew File System (a distributed file system, accessible

to UNIX, Macintosh, and Windows computers)

AI

Action Item

AIX

Advanced Interactive Executive (IBM’s version of UNIX)

ANA

Audit Process

API

Application Programming Interface

APM

Application Management

IT Acronyms

ASM

Asset Management

APO

Advanced Planner and Optimizer

APS

JD Edwards Advanced Planning Solution

ARPANET

Advanced Research Projects Agency Network (an

ancestor of the Internet)

ART

Asset Reconciliation Tool

ASAP

As Soon As Possible

ASPAC

Asia‐Pacific

ASP

Application Service Provider

IT Acronyms

ASPAC

Administrative Systems Projects Advisory Committee

(ASU committee)

ASPIN

Arizona State Public Information Network

ASU

Arizona State University

ASUMAC

Arizona State University Macintosh Users Group

ASURITE

Arizona State University Rational Information

Technology Environment

ATM

Asynchronous Transfer Mode (high‐speed digital

communications method)

AVM

Availability Management

IT Acronyms

AzTeC

Arizona Telecommunications Computing Community

B

B

Byte (in common use the same as an octet, or eight bits)

b

Bit (Note: if capitalized, it is a byte, not a bit)

B2A

Business To Affiliate Connection

B2B

Business‐to‐Business

B2B2C

Business‐to‐Business‐to‐consumer

BAC

Business Administration Building, C Wing (location of

one of IT’s computing sites)

IT Acronyms

BC

Business Continuity

BCC

Blind Carbon Copy

BCM

Business Continuity Management

BCP

Business Continuity Plan

BGP

Border Gateway Protocol

BI

Business Intelligence

BIP

Business Infrastructure Program

BIS

Business Infrastructure Services

IT Acronyms

BMDP

Biomedical Package (statistical software)

BP&DA

Business Process & Data Architecture

BPI

Business Process Improvement

BRM

Business Relationship Manager

BSI

British Standards Institution

BTW

By the Way

BVA

Budget vs Actual

IT Acronyms

C

CA

Certification Authority

CAB

Change Advisory Board

CAB/EC

Change Advisory Board/Emergency Committee

CAC

Customer Assistance Center (located on the second

floor of the Computing Commons) (alias CACenter)

CALs

Client Access Licenses

CAPA

Corrective and Preventive Action

CAR

Capital Appropriation Request

IT Acronyms

CAS

Course Applicability System

CASE

Computer‐Aided Systems Engineering

CbD

Compliance by Design

CBT

Computer‐Based Training

CC

1. Call Center or Contact Center

2. Carbon Copy (now used metaphorically in e‐mail)

3. (ASU only) Computing Commons (former

abbreviation)

CCC

Computing Consultants Cooperative

CCM

Compliance Control Model

IT Acronyms

CCTA

Central Computer and Telecommunications Agency

CDMA

Code Division Multiple Access

CDROM

Compact Disc – Read Only Memory

CEE

Central & Eastern Europe ‐ Region in EMEA

CFIA

Component Failure Impact Analysis

CFM

Configuration Management

CGI

1. Common Gateway Interface (a standard for

generating Web pages “on the fly”; loosely, a “script” or

program emplying that interface)

IT Acronyms

2. Computer‐Generated Imagery (i.e., computer

animation)

CHAP

Compuserve Host Access Program or Challenge

Handshake Authentication Protocol

CI

Configuration Item

CIA

Corporate Internal Audit

CII

Consortium for Instructional Innovation

CIM

Corporate Information Management

CIO

Chief Information Officer

CIP

Cost Improvement Project

IT Acronyms

CIR

Committed Information Rate

CISO

Chief Information Security Officer

CLAN

Classified Local Area Network

CLM

Client Management

CMDB

Configuration Management Database

CMM ®

Capability Maturity Model ®

CMMi ®

Capability Maturity Model ® Integration

CMO

Change Management Office

IT Acronyms

CMP

Change Management Process

CNC

Configurable Network Computing

COB

Close of Business

COBIT

Control Objectives for Inrformation and related

Technology

COIA

Corporate Office of Information Architecture

COIM

Corporate Office of Information Management

COMPASS

Computer Assistance Center (former name of Customer

Assistance Center in the Computing Commons)

IT Acronyms

COP

Code of Practice

COTS

Commercial Off‐The‐Shelf

CPCOM

Computing Commons

CPM

Capacity Management

CPU

Central Processing Unit

CRAMM

CCTA Risk Analysis & Management Method

CRT

Critical Response Team

CSDP

(IEEE) Certified Software Development Professional

IT Acronyms

CSF

Critical Success Factor

CSIRT

Computer Security Incident Response Team

CSS

Cascading Style Sheets (control presentation of Web

pages)

CSU/DSU

Customer Service Unit/Data Service Unit

CSV

Computerized System Validation

CTC

Computing Technology Centers (division of ASU IT)

CTI

Computer Telephony Integration

CTM

Complaint Management

IT Acronyms

CTQ

Critical to Quality

CTS

Compliance Tracking System

CUFS

College & University Financial System

CV

Curriculum Vitae

D

DACH

Germany (D), Austria (A) & Switzerland (CH) ‐ Region in

EMEA

DARS

Degree Audit Reporting System

DBA

Database Administrator

IT Acronyms

DC

Distribution Center

DCM

1. Distributed Computing Management,

2. Document Control Matrix

DCN

1. Distributed Computer Network

2. Dynamic Circuit Network

3. Design Communicate Network

DCR

Document Change Request/Record

DDE

Dynamic Data Exchange (a protocol used by Windows to

share data between applications)

DDI

Direct Dial Inwards

IT Acronyms

DDM

Demand Management

DEC

Digital Equipment Corporation (former computer

manufacturer, known for the famous VAX

minicomputers; now owned by Compaq)

DFS

Distributed File System

DHCP

Dynamic Host Configuration Protocol (protocol for

dynamically allocating IP addresses on a network)

DHS

Definitive Hardware Store

DI

Dynamic Imaging

DID

Direct Inwards Dial

IT Acronyms

DL

Distribution List

DLC

1. Data Link Connection

2. Digital Loop Carrier

DLCI

Data Link Connection Identifier

DMA

Domain Migration Administration

DMR

Dashboard and Metrics Reporting

DMZ

Demilitarized Zone

DNS

Domain Name Server

DOE

Design of Experiments

IT Acronyms

DOS

Disk Operating System

DOUOCP

Document Of Understanding ‐ Operating Company

Participation

DR

Disaster Recovery

DRA

Directory and Resource Administrator

DRX

Disaster Recovery Exercise

DSL

Definitive Software Library

DS1

Digital Signal 1; signaling scheme used in USA, Canada,

and Japan; capable of transporting 1.544 Mbit/s.

IT Acronyms

DS3

Digital Signal 3; sometimes referred to as a T3 line;

capable of transporting 44.736 Mbit/s, or 28 DS1 level

signals.

DSM

Distributed Systems Management

DUX

DEC UNIX (former name of Compaq Tru64 UNIX)

DV

Development environment

DVD

Digital Video Disc (the marketers are now pushing

“Digital Versatile Disc” as the acronym’s expansion)

Dx

Diagnosis

IT Acronyms

E

Ecarrier

European signaling scheme, adopted outside the USA,

Canada, and Japan.

E1

E‐carrier link capable of transporting 2.048 Mbit/s, or 30

circuits

E3

E‐carrier link capable of transporting 34.368 Mbit/s, or

480 circuits

EA

Enterprise Architecture and Enterprise Application

EAC

Enterprise Architecture Council

EASR

Enterprise Architecture Strategic Roadmap

IT Acronyms

EBC

External Business Connection

eCAB

Executive Change Advisory Board

EC

Executive Committee

ECG

Engineering Complex, G Wing (location of one of IT’s

computing sites)

ECURE

Electronic College & University Records (conference

hosted by ASU)

ED

Enterprise Directory

EDI

Electronic Data Interchange

IT Acronyms

EDMS

Electronic Document Management System

EES

Ethicon Endo‐Surgery

EFQM

European Foundation for Quality Management

ELAN

Emulated Local Area Network

EMEA

Europe, Middle East & Africa

EMMA

Electronic Messaging Menu Application (Web‐based e‐

mail system for ASU students)

ENM

Event Management

EOB

End of Business

IT Acronyms

EOL

End of Life

EOY

End of Year

EPM

Enterprise Portfolio Management

EPS

Employee Productivity Services

ERP

Enterprise Resource Planning

ESI

Electronically Stored Information

ESU

Electronic Software Update

ETL

Extract, Transform and Load

IT Acronyms

EU

End User

EVAC

European Voice Advisory Council

F

FAQ

Frequently Asked Questions (usually includes Answers)

FBP

Final Business Plan

FCT

Facilities Management

FDA

Food and Drug Administration

FDDI

Fiber Distributed Data Interface (fiber‐optic digital

communications method)

IT Acronyms

FIM

Financial Management

FMEA

Failure Mode and Effect Analysis

FMECA

Failure Mode and Effects Criticality Analysis

FSC

Forward Schedule of Change

FTA

Fault Tree Analysis

FTP

File Transfer Protocol

FYI

For Your Information

IT Acronyms

G

GAL

Global Address List (in Outlook)

GB

Gigabyte

GCP

Good Clinical Practices

GCRS

Global Compound Registration System

GDS

Global Dial Service

GLP

Good Laboratory Practices

GM

Global Messaging

IT Acronyms

GMP

Good Manufacturing Practices

GOC

Group Operating Committee

GPM

Global Program Management (replacing GIP or GPS)

GPO

Global Process Owner

GRI

Global Request Intake

GSA

General Services Administration (Federal purchasing

agency)

GSIP

Generic Site Implementation Plan

GSRP

Global Services Realization Process

IT Acronyms

GUI

Graphical User Interface

GWC

Goldwater Center for Engineering Research

GxP

Good Manufacturing, Laboratory, Clinical Practices

GXRS

Global Expense Reporting System

H

HCL

Hindustan Computing Limited

HDE

Hard Drive Encryption

HPC

High Performance Computing

IT Acronyms

HR

Human Resources

HRM

Human Resources Management

HTML

Hypertext Markup Language (the language in which

Web pages are marked up)

HTTP

Hypertext Transfer Protocol (the protocol for serving

Web pages)

HTTPS

Hypertext Transfer Protocol Secure

HVAC

Heating Ventilation Air Conditioning

IT Acronyms

I

IA

Information Architecture

IAPP

Information Asset Protection Policies

IBC

IT Business Continuity

ICAM

Integrated Computer‐Aided Manufacturing

ICD

International Contracts Database

ICR

Internal Control Review

ICT

Information and Communications Technology

IT Acronyms

IDEF

ICAM Definition

IDF

Intermediate Distribution Facilities

IEEE

Institue of Electrical and Eletronics Engineers

IMHO / IMO

In My Honest Opinion / In my Opinion

IIP

Integrated Infrastructure Plan

IM

Instant Messaging

IMAC

Install/Move/Add/Change Requests

IMAP

Internet Message Access Protocol (protocol for

retrieving e‐mail; the messages are stored on the server)

IT Acronyms

IMGSP

Information Management Global Strategic Plan

IMLDP

IM Leadership Development Program

IMSS

Information Management Strategic Sourcing

INM

Incident Management

IP

Internet Protocol

IPsec

Internet Protocol security

IQ or IQN

Installation Qualification

IR

Incident Report

IT Acronyms

ISDC

Integrated Service Delivery Companion

ISDN

Integrated Services Digital Network

ISO

International Organization for Standardization

ISP

Internet Service Provider

IT

Information Technology; In Testing

ITAMM

IT Availability Metrics Model

ITCS

Information Technology Corporate Systems

ITIL

Information Technology Infrastructure Library

IT Acronyms

ITLDP

Information Technology Leadership Development

Program

ITS

Information Technology Services

ITSM

Information Technology Service Management

IVR

Interactive Voice Response

J

JAS

JD Edwards Java Application Server

JDE

JD Edwards

JU

June Update

IT Acronyms

K

kb

kilobit

kB

Kilobyte

kBps

Kilobytes per second

KE

Known Error

KER

Known Error Report

KR

Kind Regards

KPI

Key Performance Indicator

KSF

Key Success Factors

IT Acronyms

L

LA

Latin America

LAN

Local Area Network

LC

Logistics Center

LDAP

Lightweight Directory Access Protocol

LE

Latest Estimate

LISO

Local Information Security Officer

LL

Lessons Learned

IT Acronyms

LOB app’s

Line Of Business Applications

LT

Leadership Team

LTD

Life to Date

LMK

Let Me Know

M

MAN

Metropolitan Area Network

Mb

Megabit

MB

Megabyte

MBB

Master Black Belt

IT Acronyms

MBNQA

Malcolm Baldridge National Quality Award

MD&D

Medical Devices & Diagnostics

MDA

Model‐Driven Architecture

MDM

Master Data Management

ME

Month End

MEA

Mail‐Enabled Application

MEWA

Middle East & West Africa ‐ Region in EMEA

MIME

Multipurpose Internet Mail Extensions

IT Acronyms

MMS

Microsoft® Metadirectory Services

MPLS

Multi Protocol Label Switching

MSC

Managed Services for Cognos

MTBF

Mean Time Between Failures

MTTF

Mean Time to Failure

MTTR

Mean Time to Repair

MTD

Month to Date

MX

Mail Exchange

IT Acronyms

N

NA

North America

NAP

Network Access Point

NAS

Network Attached Storage

NBA

National Bureau of Standards

NC

Nonconformance

NCS

Networking & Computing Services (Obsolete)

NCSA

National Center for Supercomputing Applications

(created Mosaic, the first graphical Web browser, whose

code formed the basis for Netscape Navigator)

IT Acronyms

NDA

Non Disclosure Agreement

NFS

Network File System

NIC

Network Interface Card

NIST

National Institue of Standards and Technology

NLM

Netware Loadable Modules

NORAS

Network Online Reporting Access System

NOS

Network Operating System

IT Acronyms

O

OC

Operating Company

OC3

Optical Carrier 3 capable of transporting 155.52 Mbit/s

OE

October Estimate

OLA

Operational Level Agreement

OMP

Ortho McNeil Pharmaceuticals

OMW

JD Edwards Object Management Workbench

OPC

Operational Compliance

OpCo

Operating Company

IT Acronyms

OQ

Operational Qualification

OS

Operating System

OU

Organizational Unit

P

PABX

Private Automatic Branch eXchange

PAL

Phone Access Lookup

PAR

Platform Architecture Review

PBP

Preliminary Business Plan

IT Acronyms

PBX

Private Branch Exchange

PC

Personal Computer

PD

Public Domain

Production [environment]

PDCA

Plan, Do, Check, Act

PDF

Portable Document Format (Adobe Acrobat files)

PDRP

Physician Data Restriction Program

PE

Process Excellence

PER

Phase Exit Review

IT Acronyms

Perl

Practical Extracting and Reporting Language

(programming language commonly used to write CGI

[sense (a)] scripts) (humorously said to stand for

Pathetically Eclectic Rubbish Lister)

PI

Process Improvement

PII

Personally Identifiable Information

PIR

Post‐Implementation Review

PKI

Public Key Infrastructure

PMLC

Project Management Life Cycle

PMO

Project Management Office

IT Acronyms

PMP

Project Management Professional certification

POC

Point of Contact

POLCA

Principal On‐Line Certification Authority

POP

Post Office Protocol (protocol for retrieving e‐mail; the

messages are stored on the user’s local computer; not in

significant use at ASU but common elsewhere)

POR

Post‐Outage Review

PPP

Point‐to‐Point Protocol (protocol for dial‐up Internet

connections)

PQ

Performance Qualification

IT Acronyms

PR

Problem Record

PRINC

Projects IN Controlled Environments

PRM

Problem Management

PS

Physically Secure

PSA

Projected Service Availability

PSD

Product/Service Development

PSS

Products, Services & Solutions

PTM

Project Management

IT Acronyms

PSTN

Public Switched Telephone Network

PTP

Private Point‐To‐Point

PUR

Purchasing

PVC

Permanent Virtual Circuit

Q

Q&CWW

Quality and Compliance Worldwide

QA

Quality Assurance

QC

Quality Control

IT Acronyms

QIP

Quadritech Internet Protocol

QMS

Quality Management System

QOS

Quality Of Service

QSR

Quality System Regulation

QTD

Quarter to Date

R

RAM

Random Access Memory

RAS

Remote Access Service

IT Acronyms

RCA

Root Cause Analysis

RCM

Records Management

RFC

Request For Change

RFID

Radio Frequency Identification

RFP

Request for Proposal

RFS

Request For Service

RIB

Remote Inside Board

RMP

Release Management

IT Acronyms

ROM

Read Only Memory

RSK

Risk Management

RSM

Remote Server Management

RTY

Rolled Throughput Yield

Rx

Prescription or Scrip

S

SA

Service Agreement or System Administrator

SaaS

Software as a Service

SAN

Storage Area Network

IT Acronyms

SAP

Systeme, Anwendungen, Produkte in der

Datenverarbeitung (Systems, Applications and Products)

SCI

Software Configuration Item

SCM

Software Configuration Management

SCSI

Small Computer System Interface

SDF

Secure Distribution Facilities

SDLC

System Development Life Cycle

SDM

Service Desk Management

SE

System Engineer

IT Acronyms

SFA

Sales Force Automation

SFDC

SalesForce.com ‐ Sales Force Automation tool

SFTP

Secure File Transfer Protocol

SIP

Service Improvement Program

SIPOC

Supplier, Inputs, Process, Outputs, and Customers

SLA

Service Level Agreement

SLC

System Life Cycle

SLIP

Serial Line Internet Protocol (obselete protocol for dial‐

up Internet connections; mostly replaced by PPP)

IT Acronyms

SLM

Service Level Management

SLO

Service Level Operation

SLR

Service Level Requirement

SMART

Specific, Measurable, Achievable, Relevant, and Time

based

SMS

Systems Management Server

SMTP

Simple Mail Transfer Protocol (protocol for delivering

Internet e‐mail)

SNA

Systems Network Architecture

IT Acronyms

SOA

Service‐Oriented Architecture

SOC

Service Order Coordinator

SoD

Siebel on Demand ‐ SaaS offering of Siebel CRM solution

SONET

Synchronous Optical Networking (communicating digital

information using lasers or LEDs over optical fiber)

SOP

Standard Operating Procedure

SOR

Sourcing Process

SOW

Statement of Work

SOx

Sarbanes‐Oxley Act

IT Acronyms

SPC

Strategic Planning Committee (replacing PAC)

SPOC

Single Point of Contact

SPOF

Single Point of Failure

SPRP

Student Process Reengineering Project

SQC

Software Quality Compliance

SQL

Structured Query Language

SQP

Service Quality Plan

SRD

Service Request Desk

IT Acronyms

SRM

Service Request Module, Service Request Management

SSB

Standards and Strategies Board

SSL

Secure Socket Layers

SVM

Server Management

SYM

Security Management

T

TBD

To Be Discussed

tCAB

Technical Change Advisory Board

IT Acronyms

TCP

Transmission Control Protocol (with the Internet

Protocol, what the Internet runs on)

TCP/IP

Transmission Control Protocol/Internet Protocol

TDMA

Time Division Multiple Access

TED

Technology Engineering & Development

TelCo

Telecommunications Company

Telset

Telephone Set

TLA

Three‐Letter Acronyms

TND

Training and Development

IT Acronyms

TOC

1. Total Cost of Ownership,

2. Table of Contents

TOGAF

The Open Group Architecture Framework

TOR

Terms of Reference

TP

Transaction Processing

TQM

Total Quality Management

TRA

Temporary Remote Access

U

UC

Underpinning Contract

IT Acronyms

UPS

Un‐interruptible Power Supply

URI

Uniform Resource Identifier (Web address [like

http://www.asu.edu/it/fyi/menus/acronyms.html],

giving protocol [http://], computer name

[www.asu.edu], and file name

[/it/fyi/menus/acronyms.html])

URL

Uniform Resource Locator

USB

Universal Serial Bus

V

V/C

Videoconference

VAL

Validation

http://www.asu.edu/it/fyi/menus/acronyms.html

IT Acronyms

VBR

Very Best Regards

VMP

Vendor Management

VOC

Voice of the Customer

VOIP

Voice Over Internet Protocol

VPN

Virtual Private Network

VPNB

Virtual Private Network‐Business

VPNE

Virtual Private Network‐Employees

VPP

Virus Protection Plan

IT Acronyms

W

W3C

World Wide Web Consortium (the standards‐setting

body for the World Wide Web)

WAN

Wide Area Network

WBS

Work Breakdown Structure

WCMS

Web Content Management System

WFD

Work Flow Diagram

WHAC

Web Hosting Application Criteria

WI

Work Instructions

IT Acronyms

WICO

Worldwide Internet Compliance office

WiFi

Wireless Fidelity

WIP

Work in Progress

WWID

Worldwide ID

WWIS

Worldwide Information Security

WWW

World Wide Web

WYSIWYG

What You See Is What You Get

X

XML

Extensible Markup Language

IT Acronyms

Y

YE

Year End

YTD

Year‐To‐Date

Z

IT Acronyms - Dictionary

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