8TH BUSINESS MEETING …….1

MINI GOLF WITH ARC…… 5

WE@SATSWE@SATS Issue 02/ 2015

SSA FUNDRAISING FOR NEPAL ………….. 6

The 8th Business Meeting: Power Up! The 8th Business Meeting, was held on 22 May 2015 at the Singapore Expo, where updates on the Group’s performance and the latest projects and initiatives undertaken by the various BUs were shared. PCEO Alex Hungate opened the event by sharing on the encouraging results of SATS Group for FY 14/15. He elaborated on the theme for this event – Power Up! — which encourages us to build on our SATS heartware in order to contribute to the growth of the future SATS. The BU representatives then took the stage to share more on their recent projects in a fun and light-hearted manner. The storyline was on one man’s quest to become a Hero. The representa-tives were: Nicholas Ong (Institutional Catering) as the Hero, Clarence Tan (Inflight Catering) as Kungfu Panda, Valerie Gho (Passenger Services) as Care Bear, Eunice Kuah (Cargo Services) as Harry Potter, Siti Nur Aisyah Karim (Apron Ser-vices) as Jedi, and Andrew Yong (Security Ser-vices) as James Bond.

This was followed by a mind-blogging puzzle game, where colleagues were randomly grouped together to crack their brains to solve the ques-tions.

Thereafter, there was a Q&A session with the Senior Management, where they shared their thoughts and answered questions from the audi-

ence on SATS projects and upcoming future. The event was wrapped up with a team-

building musical activity. Equipped with drums,

tambourines, wooden tone blocks and other

musical instruments, the participants collabo-

rated and took the lead from PCEO Alex to

perform a rendition of Beethoven’s “Ode to

Joy”.

In concluding the 8th Business Meeting, Alex

highlighted the importance of collaboration and

he urged all to share the key takeaways to col-

leagues who were not present.

AVP, TARP of HC, Kang Seoklin commented,

“My team and I wanted to come up with some-

thing engaging which would allow the audience

to participate and take back the key learning

points. We are glad to see that this was well-

received by everyone!”

SVP HC, Lilian Tan, added, “The Business

Meeting is a one of our key events in

SATS. where PCEO and the respective

BUs provide us with their updates and

initiatives. HC will continue to work hard

and ’Power Up’ to serve you better!”

SPECIAL FEATURE ON YEOH BOO ENG ……….…8

HELLOS AND GOODBYES ……….…11

OUR MOBILE WEB APP PAGE ……4

BRING YOUR KIDS TO WORK DAY ……6

Dear colleagues, Hope everyone has been doing well. Half a year has flown by so quickly indeed! I would like to take this opportunity to wish all Muslim colleagues Selamat Hari Raya Aidilfitri—Maaf Zahir & Batin. Wishing you and your family a blessed time, showered with love, happiness, laughter and joy. With warmest regards, Lilian Tan SVP, Human Capital

PCEO AWARDS …….2

SATSWU ACTIVITY DAY…….5

SG50— INTERVIEW WITH RSM HARON……….…9

JP MORGAN RUN………….. 7

HC WINS MULTIPLE INDUSTRY AWARDS ……3

UPCOMING—NATIONAL DAY CELEBRATIONS…10

PCEO Awards 2015

The SATS Group PCEO Awards, which was held on 24 April 2015 at Inter-Continental Hotel, is an annual event that celebrates the achievements of our colleagues’ out-standing contribution to SATS in FY14/15. This year, our overseas associates and joint ventures such as Sports Catering Services, AAT, AISATS and JAS had also par-ticipated in the award nominations. The nominations which were open to General Employees and Administrative Officers, were assessed and scored based on the following criteria:

A total of 61 trophies were presented by PCEO Alex Hungate to 31 individuals and 30

teams. There were also 3 Special Awards were also awarded to:

Azhari Ismail – Duty Manager of SATS

Mohamad Fairo – Duty Manager of SATS Team

Operations White Light Team from Institutional Catering

There was a table activity where each team was supposed to design a car with a ba-

nana, four oranges and a pair of chopsticks. Charlotte Lee, Senior Manager of Human

Capital, was one of the participants who went up on stage laughed upon sharing with

We@SATS, “My table ‘sabo-ed’ me to go up! This activity was fun—alike the SATS

Core Values— it involves collaboration and we worked as a team to innovate on how

we could make our vehicle go the longest distance that showcases excellence!”

The emcee who is popular radio DJ, Flying Dutchman, had remarked during PCEO

Awards, “This is not an ordinary awards-giving ceremony. Alex is personally giving out

this award because he is very proud of the recipients and their contributions to SATS.”

This rung true with the audience as they cheered and clapped for every friend and

colleague as they collected their token from Alex.

Once again, the Human Capital Team would like to congratulate all recipients of the

PCEO Awards!

Our BIG Thank You to our PCEO Award 2015 Organising Committee: Jacqueline Kek, Jacqueline Seng, Tan Sini,

Charmaine Chia, Sara Suthitham, Alexiel

Lim, Maurice Wee, Glenna Poh, Aloysius

Tan, Richard Yuan and Sahil Haskoti.

HC receives a Bronze in Best Employment Brand Development in the Asia Re-

cruitment Awards 2015!

“We are pleased to have received the Best Employment Brand Development—Bronze. This is an award where SATS is described as one of the best companies to work with. We hope that through our many initiatives and we will all continue to Grow With SATS! -SVP Lilian Tan, on behalf of the Human Capital team

We are pleased to inform that the annual Singapore HR Awards held on 10 July 2015, Human Capital team who have received a total of eight awards: Leading HR Leader – Senior Vice President, Human Capital, Lilian Tan Leading HR Practices - Employee Relations & People Management Leading HR Practices (Special Mention) in

Manpower Resourcing & Planning Strategic HR Performance Management Talent Management, Retention & Succession Planning E-Human Resource Management Corporate Social Responsibility

On receiving the award for Leading HR Leader, SVP Lilian shared, “I was pleasantly surprised when I was informed that I had been nomi-nated by my HC team and bosses. I sincerely appreciate their gesture because it reflects the trust they have in me. Receiving this award was certainly a special bonus for me!” SVP Lilian further elaborated on HC’s wins on the various Leading HR Practices Awards, “In HC, we firmly believe in collaboration which is one of our Core Values in SATS. These awards were accomplished through the concerted efforts of the HC team together with the BUs and Unions who have supported us in their varied ways. We are certainly delighted and encouraged to serve you better. Let’s continue to ‘Grow With SATS’ together!”

HC receives 8 Awards in the Singapore HR Awards 2015!

Our Mobile Web App Page! The Mobile Web App, which is an initiative by the Human Capital Team, was launched with a road-show at SICC1 on 07.07.2015. The purpose of the web app page is to enable HC to better engage with our colleagues at the various locations with the latest news, information and privileges. During the roadshow, HC took time to teach our colleagues how to access the Mobile Page which can be done in various ways: 1) Scan the QR code from the stickers that are placed at the various locations around SATS 2) Key in the URL (bit.ly/satsmobile) on the web browser 3) “Bookmark” or “Add to Your Homepage” for easy reference in the future! In conjunction with SG50 celebrations, colleagues who had bookmarked the webpage on their phone had received a small treat of Singaporeans’ all-time favorite biscuits such as Super Rings, Pocky, Ovaltine sweets, hawflakes, cotton candy and piring wafer biscuits. Birthday cakes and ang ku kuehs were given to our colleagues whose birthday month is in July. We overheard a few of their friends were exclaiming “I didn’t know that it’s your birthday soon!” and they wished them ‘happy birthday’. A DJ was also engaged to conduct interactive activities with our colleagues at the canteen. Volun-teers (or those who were “sabo-ed”!) had to play ‘capteh’, guess-the-songs and mini quizzes. Some of our colleagues had made song dedications and sang along to their favorite songs in the canteen! We hope that you find the mobile web app most useful. Do look out for our sessions will be held at other locations soon! Should our colleagues have any comments or feedback, please do contact HC through this e-mail address!

“The SATS Mobile Web AppPage represents HC’s commitment to better engage and communicate with our colleagues at various locations through the usage

of innovative technology!”

- SVP Lilian

Did you know? You can access great deals

with your SATS employees

pass on “My Privileges” found

on the Mobile Page!

SATSWU Activities Day On 16 May 2015, SATSWU held their annual Activities Day. The Guest-of-Honour was NTUC As-sistant Secretary-General, Ms Joanne Cham. This year, as part of the planned SG50 activities, the Management, together with AESU, participated in the bowling and soccer matches with the Unions. Bowling To start the ball rolling (pun unintended!) at SAFRA Tampines, PCEO Alex, SVP HC Lilian, GS Guna, and ASG Joanne proceeded to each lane to release their bowling balls. Guess who man-aged to score a “strike” to knock down all the pins? The crowds cheered when they saw PCEO managed to score a “strike”. GS Guna laughed, “Alex must have been saving his skills to show everyone!” Soccer Under the blazing afternoon the Management, AESU and SATSWU proceeded to gather for a soc-cer match at SIA Sports Club. Each team consisted of a good mix of players from the Management, AESU and SATSWU Exco. After an intense kick-off, the blue team—led by PCEO Alex and GS Guna won by 2-0! Eechin Guay of ER, HC, who was present at the event, shared, “This is literally a friendly match! It was heartwarming because both teams would cheer for each other whenever they had the ball with them!” During the event, PCEO thanked SATSWU for organising the event as it brought together the Man-agement and Unions. Said GS Guna, “I would like to thank the Management and AESU for taking time to support partici-pate in this event. This was definitely appreciated by SATSWU and their members and employees of SATS.”

As part of SSA’s ongoing commitment in Corporate Social Responsibility, a SG50 Mini Golf session was organised for the Management and AESU and SATSWU EX-CO to participate in a mini golf session where they had to care and have fun with children from disadvantaged backgrounds and suffering from critical illnesses. Through a common cause, the Management and the Unions got to know each other in a different way. They exhibited a sense of warmth and gentleness to these young children that we may not see at the workplace. Over informal conversations, the Management and the Unions shared how sympa-thetic they felt towards the children and their families. All of them shared a same hope that these children would recover soon. SVP Lilian shared, “Volunteering brings happiness and people together. Through this activity, we felt a sense of fulfillment being able to bring happiness to these chil-dren who are suffering from cancer. HC and SSA certainly look forward to collabo-rating with the Unions for more volunteering activities.”

Management-Union Mini Golf with ARC Children’s Centre

Strike!

Team Blue!

Team Red!

PCEO interacts with colleagues from Pax

JP Morgan Run 2015

Our Top 3 Male Runners from SATS! 1) Alex Hungate—PCEO 2) Tan Ah Jit—Human Capital 3) Najib Yacob– Load Control

Our Top 3 Female Runners from SATS! 1) Eswary Arumugam—SATS Security 2) Ivy Ho—Human Capital 3) Cindy Ang– SATS Security

The JP Morgan Corporate Challenge is an annual event which SATS has been

participating since 2011.

This year, a total of 180 runners from SATS participated in the run this year. We

were one of the 10 largest organisations to participate in the event which sup-

ports a non-profit charity organisation, The Smile Mission.

Tips from Jit (Our No. 2 runner from SATS!)

“Train, have suffi-cient rest and drink lots of water before each run!”

SSA Fund-Raising for Nepal

The SATS Staff Association (SSA) initiated a donation drive to raise funds for the victims of the earthquake disaster in Nepal. Employees were encouraged to make donation to help in relief efforts. The SSA

also pledged to match every dollar that was collected.

A total of $20,210.45 was collected. With the SSA’s pledge to match

the sum collected, our total donation amounted to $40,420.90.

Thank you for all your generous donations !

Bring Your Kids To Work Day! “The event was very fun! We like everything and we made new friends. Besides playing games, we had also helped Mummy to chop enve-lopes. I am very happy today!” -Jaenia & Meiting

“It was enjoyable taking care of the children! It was really sweet when they started making friends with each other! - Ivy Ho, Manager, Organisation Development, Volunteer with SSA

Special Feature: A Kind Act by Loading Assistant, Yeoh Boo Eng

Psssst—A little bird shared with us this

story!

We were so impressed that we wanted to

share it with our readers of We@SATS!

One of our employees, Yeoh Boo Eng

(left), Loading Assistant of Cabin Ser-

vices 2, had found a bag belonging to a

passenger containing over $20,000!

His honesty was recognised by the Management and Ca-

tering. We@SATS presents an exclusive interview with Mr.

Yeoh Boo Eng (YBE).

We@SATS: Hi Mr. Yeoh, we heard how you had re-

turned a bag of money to a passenger. Could you

share with us what happened?

YBE: I was performing my duties as per usual and I spotted

a black bag in the aircraft. I was shocked when I saw so

much money inside. My first thought was to quickly return

the money to the passenger .

We@SATS: How did you manage to locate the passen-

ger?

YBE: I immediately ran to the security and asked them to

re-open the gate. I got the Counter Staff to page for the

passenger to proceed to the Lost & Found in the Arrival

Hall.

We @SATS: What were your thoughts while you were

waiting for the passenger to arrive?

YBE: (Laughs) I was feeling anxious! It was a huge amount

of money! I felt relieved only when the pax arrived at Lost &

Found and tallied the amount of monies to be correct. He

was very grateful but we could not talk much because I had

to complete another flight.

We@SATS: We are really impressed by your initiative

to return the money to our passenger.

YBE: (Humbly) I think SATS is a company that remuner-

ates their employees fairly. The salary which we receive is

part of doing our job and I have done what I am supposed

to. It is important for us to give every person a positive im-

pression of SATS, Changi Airport and Singapore.

We@SATS: Would you have any other stories to share

with our readers at We@SATS?

YBE: (Laughs) I once found a BlackBerry belonging to an

Indonesian businesswoman. Apparently, it contained im-

portant information. She was relieved when I had managed

to trace and return it to her Singapore-based company.

I thought this was a simple gesture. But about a month lat-

er, her secretary actually called to ask for my address so

she could send me a bottle of wine. I had politely refused

because I was just doing my job!

We@SATS is pleased to share that Mr Yeoh’s act was recognised by PCEO Alex, SVP Lilian and within Catering BU. PCEO Alex had personally thanked Yeoh Boo Eng on his initiative and honesty. Alex added that Yeoh Boo Eng is a role model to many of us in SATS.

We@SATS SG50 Special Interview with RSM Haron Kosnan Referee for SEA Games, Sepak Takraw

In June 2015, our very own colleague from Ramp Services,

Haron Kosnan, participated in the 28th SEA Games as a

referee for sepak takraw.

We@SATS is pleased to present an exclusive interview

with Haron to gain some insight of his love for the game!

We@SATS: Hi Haron. Thanks for agreeing to do this

interview! We heard that you were the referee for the

SEA Games in sepak takraw! How did you feel about

it?

Haron: I feel honoured especially because the 28th SEA

Games was held at home in Singapore. The atmosphere

was different because our family and friends were present

cheering us on. I am proud that Team Singapore managed

to achieve 1 Silver and 3 Bronzes.

We@SATS: How did you started being a referee for

sepak takraw?

Haron: It is my passion— I used to play for schools and

clubs. As I got older, I wanted to contribute to the sport in a

different way and I subsequently signed up for coaching

and referee courses.

I have been a regional referee for 14 years. To be a good

referee, you need to know the rules of the game at the

back of your hand. Impartiality is very important as well.

We@SATS: We are wondering what

makes a good sepak takraw team in Singapore?

Haron: It requires commitment, teamwork and good sports-

manship. We are a family who hang out and encourage

each other. We have meals together from time to time as

well. These help to strengthen a team’s friendship and

bond.

We@SATS: We were sorry to hear that one of the na-

tional team players, Azreen, met in an accident during

the SEA Games. How did the team cope with that?

Haron: The team was upset when they heard the news. At

the same time, it also made them more determined to not

let Azreen down. They drew strength from their family,

friends and supporters from the home crowd.

We@SATS: Would you like to add anything else for our

readers at We@SATS?

I would like to thank the Management for granting me the

permission to participate in the SEA Games. I have also

received much support from our colleagues as well.

I am an enthusiast for the sepak takraw sport, I hope that I

can continue to inspire the younger generation in their love

for the game, and most importantly, the values of good

sportsmanship such as collaboration, fairness and respect

for one another.

We, at SATS, are certainly impressed by how Haron, in his own way, has represented Team Singapore in

sepak takraw in the regional arena! Keep it up!”

- SVP HC Lilian

“Haron, Ramp is certainly proud of how you have contributed to the sporting spirit in Singapore through your passion for sepak

takraw. “

- AVP Ramp Services, Chris Toh

Business Unit Business Unit Reps Contact No:

Aerolog Nur Amira 65429072

Apron Jonathan Dawson 65413946

Asia Pacific Star Zulkifly Rashid 65411270

Cargo Imelda Mohd Hasni 65413928

Catering 1 Sarah Saat 65418445

Catering 2 Norliyah Jumadi 65482123

Corporate Sara Suthithum 65418295

Corporate AFT5 Ong Poh Yan 65418158

Institutional Catering How Choon Yen 62670623

Pax T1 Diana Lee 65418509

Pax T3 Valarie Gho 65411216

SALS Agnes Foo 6545 5266

SATS BRF Carine Chua 68700266

SATS Creuers Annie Koid 66048301

Security Low Ai Kwok 65413968